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Gainsight is the customer success company that offers businesses everything they need to retain »
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Involve.ai honored with 2022 World Future Awards! 
Dec 08 – Customer Success Jobs 
Who Is a Client Partner? What Is a Client Partner’s Role? 
3 Reasons Go To Market Must Involve CS, and How to Get Your Voice Heard 
New Offering: Recession-Proof Consulting Package 
More CFOs Are Ditching Back-to-Back Video Meetings to Curb Employee Burnout 
Dec 07 – Customer Success Jobs 
Jan Young on the Gain, Grow, Retain Podcast: Impacting CS with Data 
The Do’s and Don’ts of Executive Business Reviews 
Dec 06 – Customer Success Jobs 
What Is Augmented Intelligence? How Can It Help in Customer Success & Account Management? 
Tips for Setting Up Your Customer Advisory Board (CAB) 
Three Strategies to Scale CS That Are More Effective Than “Do More With Less” 
8 Challenges in Customer Retention and How to Overcome Them 
How to Get Stakeholder Buy-in for Customer Success Initiatives eGuide 
Prioritization in five steps 
Are Product Managers Chief Executives of Their Product? It Depends 
The Ultimate Guide to Becoming a Customer Success Leader 
CSMs: Here’s How to Think Like a Seller 
5 Essential Skills CSMs Need to Succeed 
Transforming the customer journey map with Customer Intelligence 
CS Leaders: Recession-Proof Your Team! 
How Storytelling Can Renew Your B2B Marketing Strategy 
5 Key Customer Success-Centered Strategies Marketers Need for Driving Growth 
Smartflows - Automation for proactive teams 
How Do I Make Customer Success More Personal? 
How customer health scores can help every function succeed 
7 Website Design Principles that Help Ensure Customer Experience and Success 
What is a Knowledge Base and How to Choose the Best Tool 
3 Customer Success Operations Considerations