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Nov 23 – Customer Success Jobs 
Roles and Responsibilities of a Renewal Manager in B2B SaaS 
2021 SaaS Statistics and Trends: The Ultimate Collection 
Your Totango Product Update -Thankful in Fiji 
Top Customer Success Conferences in 2021 
Nov 20 – Customer Success Jobs 
Q&A: How To Transform Reviews Into Recurring Revenue 
Top 10 Customer Relationship Management (CRM) Trends for 2021 
Strikedeck Radio - Episode 89 
Reading for Success - Minisode 1.1 
4 Attributes to Look for When Hiring New CSMs 
Intangible Skills to Look for in Your Next CSM Hire 
The Digital Onboarding Process Decreases Your Implementation Timeline 
How Customer Success Can Build a Relationship with Sales 
How Customer Success Technology Tackles the Top CS Challenges 
A Quick-Start Guide To Low- and Mid-Touch Feature Adoption 
How Customer Success Technology Tackles the Top 7 CS Challenges 
5 Things Your Sales Team Gets Wrong About Customer Success Managers 
How to Use the Voice of the Customer in Your Renewal Conversations 
Reading for Success - Episode 20 + *Bonus Author Interview!* 
Why a Customer Success Plan Is the Best Thing You Can Do for Your Customer Relationship 
How To Benchmark Your NPS 
5 TOP Resources for Your Customer Success Team 
4 Steps to Build an Internal Quarterly Business Review Process for Customer Success 
How to Set Up your First Customer Advisory Board (CAB)