Customer Service News

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Blog posts, articles and tips focused on customer service and experience. Motivational customer » Blog posts, articles and tips focused on customer service and experience. Motivational customer service keynote speaker, expert and author Shep Hyken specializes in customer service, loyalty, engagement and customer experience.

CustomerThink is a global online community of business leaders striving to create profitable » CustomerThink is a global online community of business leaders striving to create profitable customer-centric enterprises. Major topics include Customer Experience, Customer Engagement, Leadership, and Technology. This is the place to learn about every facet of customer-centric business management in articles, blogs, interviews, and news.

Fonolo Blog is Customer service and customer experience blog for call center professionals. » Fonolo Blog is Customer service and customer experience blog for call center professionals. Fonolo provides call-back solutions for the call center. Replace hold time with a call-back, regardless of the channel - web, mobile and phone.

RingCentral transforms how businesses communicate and collaborate to unleash their full potential » RingCentral transforms how businesses communicate and collaborate to unleash their full potential. Today over 350,000 organizations choose RingCentral for innovative and secure ways to connect employees, boost workforce productivity, share knowledge, and strengthen customer relationships.

Hey, I'm Kevin Gao. I started Comm100 inspired by one simple observation: customers just want » Hey, I'm Kevin Gao. I started Comm100 inspired by one simple observation: customers just want dependable answers to their questions, wherever and whenever it suits them. Founded in 2009, Comm100 is dedicated to helping organizations of every size earn greater customer loyalty through better accessibility and faster, more effective service. It starts with genuine, personalized communication and doesn't end until the customer is satisfied and the agent is happy.

Covers the latest tips and tactics in sales management, sales technology, customer service » Covers the latest tips and tactics in sales management, sales technology, customer service software and mobile CRM application. Be first to learn about latest Kapture Mobile CRM features, News. Also includes latest business CRM trends and automation benefits by big businesses.

Customer support outsourcing for innovative tech companies. We scale highly responsive service » Customer support outsourcing for innovative tech companies. We scale highly responsive service teams that personalize the customer experience. Here we share our thoughts, news, and ideas on everything that can be helpful for customer-centric companies.

Enhanced VoIP Phone System, Contact Center Software solutions for your enterprise. Reduce cost » Enhanced VoIP Phone System, Contact Center Software solutions for your enterprise. Reduce cost and redefine communications with Hodusoft VoIP Products.

Ready to brush up on your skills or learn new ones? CustomersFirst Academy Blog has everything » Ready to brush up on your skills or learn new ones? CustomersFirst Academy Blog has everything from Communication Skills, Customer Service Tips, Career Resources, to Leadership and Teamwork. CustomersFirst Academy is a global provider of online customer service training and certifications.

Your Customer, Our Priority- Here at The Contact Company, we add value for clients; working as » Your Customer, Our Priority- Here at The Contact Company, we add value for clients; working as trusted partners, to manage and develop their customer contact processes.

Uplifting Service blog features new customer service, customer experience, and customer loyalty » Uplifting Service blog features new customer service, customer experience, and customer loyalty articles and ideas to improve customer service culture.