Jay Arthur, The KnowWare Man, helps companies solve problems of delay, defects and »Jay Arthur, The KnowWare Man, helps companies solve problems of delay, defects and deviation using Lean Six Sigma. He is the author of Lean Six Sigma Demystified (2nd edition McGraw-Hill 2011), Lean Six Sigma for Hospitals (2nd edition McGraw-Hill 2016) and the QI Macros Lean Six Sigma SPC Software for Excel.
Six Sigma.us offers online, onsite and open enrollment six sigma training and six sigma »Six Sigma.us offers online, onsite and open enrollment six sigma training and six sigma certification in Green Belt, Black Belt, Master Black Belt, Champion and Lean Agent Certification.