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Taking The Work Out Of The Customer Experience 02/18/2020  MediaPost Communications ..read more
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5 Key Ways to Improve Customer Satisfaction and Boost Retention  Business 2 Community ..read more
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TTEC Enters Into Strategic Partnership with Pega to Accelerate Digital Transformation Across the Contact Center  Yahoo Finance ..read more
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50 Stats Showing The Power Of Personalization  Forbes ..read more
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4 Customer Data Problems that Can Impact Your Sales  Multichannel Merchant ..read more
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5 Ways Banking Chatbots Could Improve the Customer Experience  Emerj ..read more
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Consumers Willing to Share Personal Data in Exchange for Better Customer Experience  Printing Impressions ..read more
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Punchh Continues to Build Loyalty Across Convenience Store Category  MarTech Series ..read more
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Mobile Architecture: Self-Service's Foundation for Customer Engagement  Total Retail ..read more
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Rail News - MARTA names Allen chief customer experience officer. For Railroad Career Professionals  Progressive Rail Roading ..read more
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Human touch, differentiated customer experience will help bankers in age of tech  BusinessLine ..read more
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AutoAlert Enhances Customer Experience Management (CXM), With More Industry-First Customer-Centric Dealership Solutions  Yahoo Finance ..read more
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Why Experience Surveys Don’t Always Expose The Voice Of The Customer  Forbes ..read more
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QSRs, Mobile & Customer Rewards: The Threesome That's Redef...  Finextra ..read more
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6 Challenges in Penetrating the New World of Services  AlleyWatch ..read more
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Customer Experience Management Market: Global Industry Outlook, Latest Trends and Forecast to (2020-2027)  TechNews.mobi ..read more
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Syncsort Recognizes Excellence in Maximizing the Value of Data and Customer Engagement  MarTech Series ..read more
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Alorica Recognized as One of the Best Customer Experience Providers for the Sixth Year in a Row  StreetInsider.com ..read more
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LumenVox Launches Active Voice Authentication on Genesys AppFoundry  Yahoo Finance ..read more
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Early EX Lessons from Emotive CX  Customer Think ..read more
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Behavioral Signals Partners with Neuraswitch to Advance Customer Experience Analysis Solution  MarTech Series ..read more
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2020 Predictions For Marketing And Customer Experience  Forbes ..read more
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Customer-Centricity: Principles, Practices And Outcomes  Forbes ..read more
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Partner Up for Customer Experience Success  No Jitter ..read more
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Loyalty fatigue and the danger it poses to retailers  Retail Customer Experience ..read more
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Visit Philadelphia aims to attract female travelers with Times Square DOOH campaign  Retail Customer Experience ..read more
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Customer experience in pharma: Getting the journey right -  pharmaphorum ..read more
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TCS BaNCS selected by BSF to enhance customer experience  IBS Intelligence ..read more
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Latest Newfangled report Customer Experience Management (CEM) market breaking the ground with IBM, Oracle, Adobe Systems, Nokia Networks, ..read more
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Creative Virtual and Spitch AG Announce Partnership to Bring Speech Recognition and Conversational AI Together  MarTech Series ..read more
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P.I. Works Automates Telefónica UK’s 5G Network for Ultimate Customer Experience  Yahoo Finance ..read more
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Customer Experience is the Universal Differentiator  UC Today ..read more
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The evolution of BSS: ‘Best of suite’ approach key to personalised digital customer experience  Telecom Reseller ..read more
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Chief experience officers, chief customer officers on rise  TechTarget ..read more
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Rheem Australia Taps Nintex Promapp® To Plumb Great Customer Experience Processes  ACROFAN USA ..read more
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MARTA Names New Chief Customer Experience Officer, Establishes First Riders' Advisory Council  SaportaReport ..read more
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IQbusiness South Africa expert on how the customer experience can be enhanced  Intelligent CIO ME ..read more
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Behind Every Game-Changing Experience Is A Service  Forbes ..read more
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SoftBank’s Kohli urges corporates to focus on customer experience rather than ad spends  BusinessLine ..read more
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London Gatwick Airport Gets Set to Improve the Customer Experience in Their Car Park with Smart Parking  Parking Network ..read more
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New Tips For Supercharging B2B Customer Experience In SaaS Companies This Year  Customer Think ..read more
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3 ways automated supply distribution transforms retail  Retail Customer Experience ..read more
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Provident Credit Union Selects Qualtrics CustomerXM  MarTech Series ..read more
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CDK Global Research Reveals Impacts of Customer Experience Roles in Automotive Retail Industry  MarTech Series ..read more
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The evolution of instore retail: real data and customer experience rule  Inside Retail Asia ..read more
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How Digital Transformation is Driving Visitor Experience  Business 2 Community ..read more
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Talkdesk announces Virtual Agent, the first of 20 product announcements in 2020 to improve customer experience and agent engagement   ..read more
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IMS Facility Improvements All About Customer Experience  SPEED SPORT ..read more
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Connecting with Customers in 2020  MarTech Advisor ..read more
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How to Keep Your Customer Experience Job  CMSWire ..read more
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The 4 Most Important Ways Software Impacts Your Customer Experience  MarTech Series ..read more
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VMware Overhauls Customer Experience Org, Rehires Sumit Dhawan  CRN: Technology news for channel partners and solution providers ..read more
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Is Poor Customer Experience Person-Related or Policy-Related?  Entrepreneur ..read more
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Are Dating Apps Providing the Best Customer Experience?  SmarterCX ..read more
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How to improve digital customer experience: Test, optimize, repeat  AdAge.com ..read more
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Best customer experience tools for 2020: CX software for business feedback  TechRadar ..read more
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How Mobile Apps Deliver Better Customer Experience  Customer Think ..read more
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Where Governance Fits in Your Customer Experience Strategy  CMSWire ..read more
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How to Avoid Providing a Bad Customer Experience  Small Business Trends ..read more
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Leverage Intelligence for Exceptional Customer Experiences  MarTech Series ..read more
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