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There are two fundamental truths about information and human nature that CEOs and business owners should probably come to grips with:

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Business owners and CEOs should never forget that their employees are a key constituency in the organization. Just as forthright, transparent communication with customers is of paramount importance, so, too, is the need to share information as much as is judiciously possible.

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The Alternative Board by The Alternative Board Worldwide - 1w ago

As CEO and/or business owner, you’re technically “Boss-in-Chief” for your organization. Of course, you can’t supervise everyone in the business - that’s why you have managers in critically important positions - but where you do have hands-on “boss responsibilities,” don’t you want to be great at what you do? And don’t you want department heads to be great bosses, as well?

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With many business owners experiencing challenges in locating skilled labourers, the number of possible job candidates seems to be decreasing. For small business owners looking for that “perfect” employee, hiring can feel like an expensive and cumbersome process.

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Whenever a sales rep isn’t performing, it is time for swift and decisive action. Let’s say our rep (we’ll call him John) is falling short of his goals. Depending upon the extent to which John’s performance is lacking, our actions may include a review and evaluation of your organization’s overall on-boarding, sales and sales management processes, additional coaching, and possibly a Focused Success Plan. How John responds will determine his future success with your company, or a decision to terminate employment.

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As a manager, you have a lot of plates to spin and many hats to wear. With all of the work adding more meetings might be the last on your list. But, if you don’t run 1 on 1's with employees, you’re walking straight past the opportunity to create an engagement-rich environment.

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The Alternative Board by Phil Spensieri, Tab York Region - 3w ago

Human Resources (HR) is an area that seems to cause most business owners the highest amount of stress. Unfortunately, without an HR Department, HR issues become the responsibility of you, the business owner.  If you’re like most of the owners I deal with, HR and working with employee issues is the part of their business that they dread the most.

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The Alternative Board by The Alternative Board Worldwide - 3w ago

Every organization comes with a unique culture, a set of agreed-upon values that govern the way the company does business. Some companies are better than others in defining that culture, so that everyone involved—from senior leader to customer-facing employees—consistently operates by those values.

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The Alternative Board by Phil Spensieri, Tab York Region - 3w ago

Human Resources (HR) is an area that seems to cause most business owners the highest amount of stress. Unfortunately, without an HR Department, HR issues become the responsibility of you, the business owner.  If you’re like most of the owners I deal with, HR and working with employee issues is the part of their business that they dread the most.

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April 2019 Board Meeting
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