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If you’re trying to grow your retail sales, role play has to be an essential part of your daily practice. Retailers who are ..read more
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While a lot of people moan about fewer people going to the mall, what really matters is your conversion rate of those who just ..read more
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I first stepped into Barney’s in New York City in 1993 because it was one of the only high-end men’s clothing stores that ..read more
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I expect it is going to be a great August for retail sales. Not because it’s back-to-school season but because of announced ..read more
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I used to work under a high-pressure bonus program. It was everything to hit goal for the month. Some guys would do incredible ..read more
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I was talking to a frustrated CEO last week. Their number one store was failing and he felt it was the manager’s fault ..read more
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I remember a buddy of mine who went to work for Circuit City. He did a great job and was promoted many times. Because each ..read more
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Oracle NetSuite and I partnered on a new survey to find out exactly where the disconnect between shoppers and retailers is ..read more
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No matter what you sell, there is nothing more frustrating than trying to figure out why a shopper didn’t buy from you. Or ..read more
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It’s been a tough last few months for brick and mortar retailers as many are reporting lower same-store sales like GAP, Kohl ..read more

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