This is more my mom's story seeing as it was her who noticed it but I'm going to give it a tell here for her.
We went to a bookstore about a week ago. It was my idea seeing as I hadn't been to it in two years despite working right across from it.
My dad was checking out magazine and my mom was just kind of shuffling around looking at titles. I had wandered off to the art section because I wanted to see if they had a certain light study book I had been drooling after for months.
I'm over there maybe ten minutes when my mom comes up to tell me someone had left an unattended bag in the cafe section of the store. I glanced up because that makes me nervous in my store so you can imagine how upsetting that can be shopping.
"You tell a clerk?" I asked and started to look for someone.
"Yeah, the one at the cafe. She just looked at me and when I described it she goes 'oh, I think I know whose bag it is' and I just stared back at her."
"What?" I picked up the books I was going to get and we started towards the counter. "That doesn't matter. Even if they know whose bag it belongs to they should at least put it somewhere safe for the person to come back for it."
We didn't enter the line together because I stopped to pick up another small book. Two women were at the registers ringing people out. My parents were being checked out when I came into the line and stopped in front of the cashier next to them. She started to walk off and I caught her attention.
"Oh, you're not with them?" And she pointed to my parents.
"Yes, but I'm paying separate."
She made a small huff and started to check me out while my mom tries to explain what was going on to her cashier. The bag is still there.
"Oh, well if they know who the bag belongs to then they'll come back for it." She says and waves her hand at my mom.
"It doesn't matter if you know whose bag it is. There could be someone who has an identical bag who left a bomb or something in it." My mom replied.
The cashier turned to the other woman and goes, loudly, "Do you have any idea what she's talking about?"
"No but it's not a big deal."
I frowned at the both of them and said, "Even if you know who the bag belongs to, you should have some courtesy to go check it. At the very least you could keep someone from stealing the bag of a frequent customer."
They both just stared at me and didn't say anything else as we left.
In my local coffee shop and guy behind me in queue asked for hot chocolate with cream and a flake. They asked if he wanted marshmallows. "Oh no", says he, "they're fattening!" Engaging my mouth before my brain as usual I turned round to him and said "Really? That's where you draw the line?"
Next time I open my mouth, somebody remind me to change feet
So I posted this yesterday and it reminded me of another tale. The coffee shop is located in a large general store. I was waiting at the collections desk to pick something up I'd ordered online. In front of me was a foreign gentleman who clearly didn't speak a lot of English. He was holding a laptop in a box, brandishing a £20 note, and trying to hand the note over to the two half perplexed/half amused members of staff.
I went to get some fast food and looked at the coupons we received at home, saw no coupon for two menus.
Went to the store, ordered two menus, paid. while i was getting ready to leave, I noticed that there were coupons on the checkout, and they were different from the ones i received.
The person that checked me out said that store coupons are different from what we get at home. I thought that was fine, but then I noticed it: there's a coupon for the two menus I purchased.
I tell them that I overpaid, since there's a coupon but they didn't tell me, and I had no idea coupons differ depending on store or home. mind you, this store is across the street.
She tells me that "now is too late".
I feel betrayed as a customer. I didn't think much about it, because I wasn't sure how to react, but A) they knew that when I was purchasing those two menus, there was a discount ; B) they didn't tell me ; C) they refused to make it right.
This is a big fast food chain, mind you. it should be standard customer service to fix this.
this same chain also constantly screws up their orders, and there were times i asked them to check it in front of me, and there were things missing, after they told me they checked before.
I just wanted to vent a little about this. it's the closest fast food place to my house, the other one is a 20 minute walk away. it's infuriating.
Oh, and the discount was 3 EUR off, out of 10. Quite substantial.
So I go to this self serve Mongolian place where they cook what you choose for you and EVERY TIME, I see this guy who is insanely rude. The first instance, I started putting my own noodles in the bowl because I assumed that’s what you’re supposed to do. Long story short, he scolded me like I was his child. I said sorry and he just kept being snappy at me the entire time. Second instance, this elderly man before me was deciding what sauces he wanted on his food (they do it for you idk why) and he wasn’t sure about putting garlic sauce on his noodles. The rude guy snaps and just yells “DO. YOU. WANT. GARLIC? YES? NO?” I just couldn’t believe that he yelled at an elderly man who obviously just couldn’t decide what he wanted.. It’s not his damn fault he hasn’t eaten here before. Not to mention he does everything as if the customers have all done him wrong. He does things in a rush, slams things, acts snappy, etc. I get it, I work with stupid customers. But I never treat people this way for no reason.. geez
My girlfriend and I took her father to a restaurant for a classy birthday dinner here in the city. We mention to the waiter that today was her father's birthday but we didn't request for anything special like cake or for someone to sing the birthday song. After we finished our main courses, he brought a dessert listed from the menu, lit a candle, and said happy birthday. I'm not complaining at all, this was a very nice gesture by the waiter but when we got the bill, we saw a charge for the dessert. There was a general look of shock on everyone's faces at the table because we've never been in such an awkward situation. A very nice waiter did something to acknowledge my girlfriend's father birthday but at the same time, charged us for it.
Now, I don't know how it is at other restaurants, but usually that gesture is free. You get a dessert on your birthday if you politely mention it to the wait staff or at the very least, you get a greeting from the waiter/waitress. We brought this up to the waiter who said "I thought this would be a nice way to celebrate your birthday." I think the situation bothered our family because this is basically a scenario where we're being charged for something we didn't order.
I live not far from what is considered a "farmer's market". Perhaps 40 years ago it was, but nowadays it's a renovated double hallway of various stores that sell things like jewelry, cell phones, collectibles, upholstery, books and comics, clothing, furniture, musician paraphernalia, and a handful of dollar-type stores where nothing's a dollar. There's also a bunch of food vendors including a hot pretzel place, a clam bar, a couple Mexican food vendors, a couple pizza places, an Amish bakery, a British importer, and a meat market/mini-grocery with deli.
I hadn't been to this establishment since last March - but it's the last, the meat market with deli - that this story is about.
Previously, it used to be a walk-up counter with a huge selection of various pork, chicken, beef, and alternate meat options, plus a small deli counter. Since it was remodeled, it's now a tiny mini-grocery, with an actual register lane, several aisles of canned and dry goods, a few freezers with a decent selection of meats and cheeses and pre-packaged foods.
Yesterday I was "in line" at the deli counter getting some cheese sliced. This is funny for the singular reason that I've had the worst luck with deli slicing lately. But "in line" is presented "in quotes" because I was the only person, actually the only customer, within twenty feet of the deli.
I'd ordered a pound of Colby Jack cheese, sliced thin, and the young man behind the counter looked at me funny. I thought he'd not heard me, so I repeated my order, because I didn't actually see the cheese in the deli case.
He stated, "no, no, I heard, it's just that, well, I'm not sure it'll slice thinly..." And he held up the round of cheese for my examination. To be honest, it did look a little crumbly.
"Do whatever you can," I requested.
While he worked, I leaned up against a support pole right in front of the counter, trying to choose the rest of my order compared to what remained in the fridge at home. I realized I didn't need anything other than that single pound of cheese.
A man walked by me, ignoring both me and the deli counter entirely.
The deli rep weighed my cheese. I apologized to him. "I'm sorry, I hadn't realized it would have that consistency, it's not what I'm used to."
"Yeah," he replied, "it's a new brand for us too."
As he finished wrapping my order, that other customer who'd walked past me just a few moments ago came back up to the counter and inspected the number-dispensing unit. He was an older man, dressed in Sunday nines, a golf cap, and a windbreaker. He stabbed at it a few times while the deli guy handed me my cheese and gave me "good day wishes".
I hovered nearby to examine their beef jerky offerings, in a tiered rack at the end of the deli.
The deli guy turned to the next customer and said, "How can I help you sir?"
"Th-ain't no number," he started.
"No sir, you don't need one. How can I help you?"
"You can help me by fixing this damn number machine," he replied, slamming his fist on it.
"Sir you don't need a number, I can take your order right now."
"I need to be in order with a number!" He was really starting to get agitated and slamming his fist on the top of the counter.
"Alright sir, I'll be around in a moment to help you by fixing the machine," the deli guy said. He made a show of stripping off his gloves and made his way out from behind the counter.
It only took him four seconds to walk around the counter in full view of the other customer.
"You know what, fxxx it," the customer said. "I just want a number so I can wait in line."
"Sir, there was no line, I was done," I offered, and even moved away from the deli counter entirely.
"NO!" he started to yell. He slammed the ticket dispenser with his fist one more time, causing it to pop open and the roll of tickets to dislodge and almost fall out. "If you don't want to give me a number to wait in line, I don't want to wait in line! Screw this shit, I'm going to the other deli here!"
He bodily pushed past the confused deli guy and totally ignored me as he stomped out, drawing stares of the small handful of customers who'd entered during the exchange.
I went out yesterday to Reddit’s most hated restaurant with my mother and older brother. I live in a small town, so this restaurant is really the only option when you want to go out, otherwise you have to go to the hotel grill.
Anyways, waitress came by and got our drinks and eventually came back to take our order. I ordered first and my mom and brother teased me for it, told me I should get my food last. It was all in good fun, how we usually are, but the waitress took the joke way too far.
Once our food came she refused to give me mine until my brother took a bite of his and my mother cut into hers. I was already upset by this.
I finally started to eat when my phone went off about an account of mine getting hacked, thankfully I was able to take care of the situation but needed to message a support member about it. The waitress came by to check on us as I was doing it and tutted at me, then grabbed my phone and tried to take it from my hand and said. “get off your phone and eat your food!”
I was extremely pissed off, and already knew I was going to speak with the manager. I hate to be that person but I work in retail, I do a lot of customer service and I know that you don’t do things like that.
She came by with the bill and to ask about dessert but said to me, “I’m not asking you,” then asked my mom and brother, who declined, then turned to me and said, “now I’m asking you.”
The manager seemed pretty horrified so I’m hoping it got handled but I definitely would have been better off staying home.
This happened a few weeks ago, I was feeling peckish for some cheap Italian food and there was one nearby .
I had ordered my food and gotten back from the drink bar when I had overheard:" Hey, can i have a tissue?"
To which, one of the server replied:" Here you go, miss, but there is a self service corner just next to you. The next time, you can grab any tissue or condiments from that corner ."
That seems to trigger the lady into shouting:" You are so rude, how dare you, I want to know your name, so rude, hmph, so rude! "
Now for context on where she was seated, it was just next to the self service corner, she could just stretch her hand and get what she wants .
My table was just next to her and she looked at me and went:" *Tsk, staff these days are so rude, all I want was a tissue, why couldn't she get that for me? So rude, that staff is so rude, I must find her name. *"
I just got up from my table walk over to the self service corner and grab some ketchup and some Parmesan cheese and went :" *Ya, the staff is so rude to expect you to stretch your hands. So rude and to think that the corner is just next to you and that they expect a sign that say a sign with big word self service to mean anything, Ya how rude of them. * "
"Exactly, that staff was so rude! I must find her name out! "
"Grandma. What drink do you want? "
Oh, did I forget to mention? There was a little girl sitting next to her?
Anyway, my items arrived and through out my mealtime, that lady would be staring daggers at that staff and grabbing other staff asking who is that rude staff while her granddaughter is just sitting at the table and having her dinner and walking over to the self service corner whenever she needs more condiment or tissue.
I have finished my meal and I am just waiting for dessert when the granddaughter has finished her meal and left. As soon as she had left the restaurant, grandma seems to have gotten her courage and marched into the kitchen .
I went and look for the manager and told him about the incident before paying my bills and going back home .
His response sounds defeated as he said "Okay, I will look into it. Thanks for bringing it to my attention."
Edit: bold the lady conversation and italize the rest of the conversation as well as the manager response .
Let me know if there is anything I can do to make it more readable.
This is a really odd story that happened a few years back.
I was at my local burger and chip shop and had my order partially filled and so was eating a wedge here and there as I waited for the burger. To my right was a lady who was also waiting for part of her order. She has her chips as well but had decided to wait for her meal to begin partaking.
Suddenly an employee walked over and paused at the counter where we were, looking thoughtful.
He then switched our two servings of chips.
It's important that we both had the same portion of chips.
The lady and I freeze for a second before she speaks up and tells him that I'd been eating her chips for the last five minutes and to switch them back, if you would please.
The staff member blinks at us and switches them back, then walks away.
I still to this day have no idea why this happened or what he was thinking.