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A few months ago, we were enjoying a particularly balmy day here in the North of England. Locals will know that when the temperature is above 15 degrees, people go crazy, bring the flip flops out and crave for ice cream. Me, wanting to jump into the bandwagon, decided to try this new gelato place in the centre of the city. I approach the shop and see that these "doors" were open in both sides of the shop (it is in a corner). I enter through the "door" (to me and you, it is a door, for all intents and purposes- a cavity in a wall that goes all the way from the ceiling to the floor).

As I enter I'm approached by a server (S) and e following conversation ensues:

S: Excuse me, are you sitting in? Me: yeah I might S: problem is, you entered trough the window, you should have entered though the door. We opened the side doors because is hot, but in reality they're windows. Me: I thought it was a door, looks like a door. Apologies, never been here before. S: on this particular occasion I'll allow you to place your order and I won't make you go out and go though the door (!!!) but please use the door next time

Me, being shy and non confrontational mid 30s woman, blushed and left without another word. I won't give my custom to them. If I was inside already, what was the purpose of this?

submitted by /u/LoremIpsum77
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I was in a major grocery chain after my state did the plastic bag ban.

I had left my tote in the car and didn't grab a cart or basket and had a handful of items (I only went in for one thing...) and so not wanting to drop any I grabbed an empty box off of a cart a worker was using to stock the shelves in that aisle.

She was displeased. She said it was not proper for me to take the box as they collect all the empty boxes and bale them up and sell the bales. Thus, I was costing them money.

But I was holding about $30 worth of items and had taken a box that was worth maybe three cents, if that. Shouldn't the money I was about to spend, then and later, be more important than a worthless box?

I kept the box and put my items in it and walked away confused.

And that's it. I've done again since and no one else has said anything.

So was I in the wrong?

I apologize for the lack of fireworks in this post. There was no yelling or shoving or ninjas or aardvarks or threats to call the authorities or to get someone fired. You can add those things to the anecdote if it makes it more entertaining for you though.

submitted by /u/Buttery_Hamwater
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Friend Bought a wallet from (name of Australian wallet brand that sells a lot of pop culture themed items) for me for my birthday after I asked her too. This was in October. By January, it was broken. The zip had broken. Took all my cash out and my change to make sure it wasn’t over stuffed. Still broken. Ok...contact them and send them a photo. They tell me to send it to them. So I did. They then tell me it’s not broken. It only does that if it’s over stuffed. Ok...

So today I get t back. The zip is still broken. I have a video of it still being broken. How on earth can they say this is amazing customer service if they just sent my faulty product back?!

submitted by /u/mikamikira
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Last night I went to kbbq with three other people to celebrate an achievement. I've gone to this location a couple times before but only during regular hours.

Today we went during happy hour which was about 7 dollars cheaper. Happy hour started at 9 and the restaurant closes at 11. We intentionally waited outside so we would be there exactly at happy hour. We entered the restaurant and still waited an additional 5 minutes.

The service during the meal was great for the most part. Our waiter was attentive and put in our orders even when we reached our max of five items for the moment.

It's the end of our meal and we get the check. One friend decides to pay in cash. I pay for my boyfriend on a card and the other couple also pay on a card. It took us awhile to figure out the math but we got it settled and pay after explaining how we want the check split.

We get the receipts when one of the guys says "wait I think they are charging us the full amount not the happy hour amount, no wonder we couldn't figure it out" We decide it's fine to pay the full amount and just not tip because that can be the tip. We make sure to get our waiter to let them know what happened and that they should just adjust the amount they charged us as opposed to voiding the whole transaction and doing it again.

We tell our waiter that they charged us the full amount instead of happy hour. She seems confused. "Well what time did you get here? Are you sure you did happy hour and didn't order stuff not on happy hour(which was only 3 items not included)?" We say yes we are sure.

She eventually accepts it and walks away. As we leave she's decided to void the whole thing and start again. No big deal, we like eating here and don't want to ruin a good restaurant. As she's charging our cards again she happens to tell us that sometimes they charge happy hour and sometimes they charge the regular price and just don't care.

That doesn't seem like the best thing to tell a customer but now we know to look at the pricing, especially during happy hour.

submitted by /u/rorymonk24
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So, because I'm a mature adult, at one point I was shopping online for plastic dinosaurs because I missed having a herd of them to play with. This was roughly a year ago.

I was looking around on "global garage sale internet place" and saw a really nice plastic Brachiosaurus toy for very cheap. I was the only bidder and won the bid, and that was that for a while.

Time passes, and the package eventually arrives (the item shipped from overseas), and I go to open it. It doesn't feel like a dinosaur's inside. When I open it, my suspicions are confirmed, and I am instantly confused.

Because what was inside the package was not a Brachiosaurus.

It was not even a dinosaur.

It was not even an animal.

It wasn't even a single-piece toy fill-in-the-blank.

It was, drum roll please, an unbranded knock-off of the major brand of little plastic blocks you stick together to make things. A kit for, again, not even a dinosaur or an animal, but for a jewelry store. With "jewelry" misspelled.

I just stared at the bags of pieces and instructions for a while in said confusion, and went to message the seller to get a refund. I explained that I had ordered a plastic Brachiosaurus figure and had instead received a brick kit for a jewelry store. They replied along the lines of "When things like this happen, we recommend looking at the picture of the item you ordered, to make sure that you remember what it is you got and to check that it is the same."

I wasn't feeling like playing games, so I attached pictures of the pieces and assembly instructions, mentioning that what I got looks nothing at all like the dinosaur in the item photo. After that, they gave me an apology and a refund.

I know that it's sometimes a gamble from online sellers, yes, but I've ordered lots of dinosaurs from similar places, and even when the order got messed up a little, it was still a dinosaur. The particular seller in question had pretty good reviews as well. It just cracks me up and confounds me still that I expected a long-necked dinosaur and instead found a pile of bricks to build a tiny jewelry shop.

submitted by /u/Baragwanathia
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So me and my SO at the time decide to get some dinner before a movie. We choose a local chain close to the theatre.

We enter and it’s DEAD, maybe 2 bar patrons and one table. So we stand at the hostess stand for maybe 3-5 minutes and no one shows up. In comes behind us a group of 3 who walk right past the host stand and grab a booth near the bar. So my SO and I think “I guess you just seat yourself”.

So we grab a table off to the left, unbeknownst to us, the server station/main POS is right around the wall we are next to. After a couple minutes of no service we hear “Uh who sat table 76?” And in an extremely narcissistic tone we hear “They sat THEMSELVES...”

My SO is the shy unconfrontational type so as our server walks over, gf immediately goes “I’m sorry we were standing at the host stand for a while and no hostess came and we saw a party seat themselves so we thought we should do the same”. Well this bitch looks at her and goes “Um no we have a hostess, the bar area booths are seat yourself, not here” So we say we didn’t see her and didn’t know and she says in a clearly pissed off tone, “Doesn’t matter, what are you guys drinking”, takes our order and walks away not saying anything.

We are so close to the server station we can hear our server talking shit about us and my gf unintentionally loud keeps saying to me “OMG should we leave, did you hear what she said about us?” to the point you heard all the talking stop because the servers heard her...

What follows is the most awkward dining experience I’ve ever had. Server knows we heard her, we know she heard us. She barely visits us and at the end of our meal a manager lady comes over and says “I heard there was some confusion over the seating” and before she could finish my gf breaks down saying we thought it was seat yourself because the other party did etc etc

So the manager says “well here’s a coupon for a free “blossoming onion”. We awkwardly say we don’t eat those but it’s okay we can give it to family. She walks away, we pay and get out of there as fast as possible

submitted by /u/Atruen
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My friends and I were going out to a bar in New York and we walk through the door to get in and the bouncer takes one look at us and says “not going to happen”. I was honestly floored as this has never happened to me, or any of my friends... I didn’t realize that bouncers could even do that but he was a total dick for no reason. Mind you, we are all in our mid 20s and dressed like we could go into a bar. We also weren’t being obnoxious or anything like that. Has this ever happened to anyone else?

submitted by /u/lolmiamor
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So we're staying at a budget motel, one of our AC units didn't seem to work. We'd turn it on, blow for a couple of seconds and then throw an error. Since we haven't been there for long, we hadn't remembered to put in a report about it.

Housekeeping arrives while I'm at the room, so I get to mention it. She didn't seem to know how to work the unit nor recall it happening before, so she leaves to look for assistance. A few minutes later, the Front Desk lady comes in, she pokes around and sees that it's definitely not working / throwing off an error. She's going to look further into the issue, and leaves it off.

About half an hour later, she comes back again with a tech. Guy just comes in and turns it on. Working fine now. I guess that since I'm mostly a Computers guy, my magic touch doesn't apply to HVAC units.

or I should've tried turning it off for longer periods

submitted by /u/xxfay6
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(Insert Mobile disclaimer here)

A few months back my old phone decided to it didn't want to work anymore and shut itself off for good, turning into a paperweight. (Nothing serious was lost just some memes I had saved.) Anyways I did need a replacement as people needed to contact me so me and my dad went out to get my current phone since I'm still on his family plan.

Now our service provider has physical store outlets which you can go and choose your new device or get something fixed or just manage your phone plan in general. So we went to our local outlet and proceeded to purchase and set up my new phone on site. The employee helping us (who we'll call E1) was finishing up running our payment through the system when the store's work phone went off. This is where the story gets interesting.

Employee picking up the phone to answer it: (service providers name) this is E1 how can I help you?

E1 waited for a reply only to get no response, thinking it was a butt dial he hung up and returned to helping us.

Not even a minute later the phone starts ringing and again he answers it.

E1: (service providers name) this is E1 how can I help you?

Still nothing, and he hangs up again. I guess we both kinda thought it was the person who called a minute ago trying again due to a bad connection but we still moved on to my phone.

Yet another minute later, phone's ringing again. No, it couldn't be?

E1 answering a third time: (service providers name) this is E1 how can I help you?

Same caller, same lack of response, ends call after a few seconds.

We continue on for another two minutes before sure enough, the same caller is back again trying to contact the store. And again, no response. At this point I can't help but find this a little entertaining seeing as you'd think the caller would just try again later or maybe just decide to come to the store and fix the problem in person. As E1 had to go into the backroom for a thing I can't remember what, the phone goes off again this time answered by the other employee working there. (let's call her E2)

E2: (service providers name) this is E2 how can I help?

Nothing....It was the SAME caller on their FIFTH attempt to call into the store with again... No success. She goes back to her thing when attempt number SIX happens just as E1 comes back from the back room thinking it was try number five instead. I'm just holding in laughter from the whole thing and even after E2 answers it, only for the same process to happen again, even E1 was finding it amusing how comedic the whole situation was.

Instead of going directly back to helping us E1 just watched the phone... Waiting... Fully expecting for what happened next.

RING

E1 Answers: (service providers name) this is E1?

You guess it! Same caller on attempt number Seven!

E1: I'm sorry but you might have a connection issues as I cannot hear anything you are saying.

(E1 thought that maybe the reason caller was trying to reach them was the same reason he kept getting nothing, that the phone had a issue with outgoing calls and something else possibly, I didn't really ask but I could tell he had an idea on it)

We had just about finished up with my phone when we all just let out a small chuckle as the phone started ringing again and without checking the number ID the phone had we all kinda knew who it was. Because in the time span of not even twenty minutes the same poor caller had tried eight times to call about how their phone was probably not working properly and for eight continues tries had no avail to even getting the other side to hear them.

We left soon after with my new phone and now typing this story out I can't help but wonder if after I left the poor person on the other end had just given up or actually did go on until attempt number twelve or something.

TL:DR went into get a new phone, employees working there kept getting interrupted by the same caller for twenty minutes and eight failed attempts to reach out to them.

submitted by /u/furno472
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We have a quite good but very small burger place nearby, it has crazy opening hours. If I have been out for the evening sometimes I would go for a very good burger at 3am to sober up before going to bed.

The staff mainly consisted of two guys which seem to do crazy shifts, because most of the times I have been there it would be one of them there and the place had at least 18 hours open 6 days of the week. They were very friendly and competent.

Recently the place good renovated (maybe a new owner?). The first time I got there after the renovation, there where two new guys manning the burger place simultaneously. Early evening time, nothing special.

I order burgers and fries for me and my girlfriend, to go, like usual and they make them. One of the guys puts the little bag with burgers on the counter and as I approach he says to me

"If you want mayonnaise or ketchup on the fries you have to order them"

This seems rather rational at first put let me give you a picture of the situation. These items are free. He and his college work in a shoebox of a burger joint. He literally just has to move his arm to the tray where these items lay.

In the meantime a group of teenagers arrived and currently order their meals. I go behind them to order my extras after they finished.

One minute in the guy with the bag again shouts in my direction, everything is very loud so approach him again to understand what he says, he repeats

"If you want mayonnaise or ketchup on the fries you have to order them!"

Now loud and as if I am to dumb to comply. I answer loudly

"I know!"

And to this comment the other guy which takes the orders gives me a big grin, takes some packages of mayonnaise and ketchup and without any comment just put them in the bag which still rests on the counter.

I took the bag and went home, the patties had black burns and there was so much sauce on the burgers that they became a soggy mess by the time we tried to eat them.

I really miss the friendly experencend staf my burger place and the tasty burgers they made, I hope they come back at some point.

submitted by /u/zesox
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