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Hello, I own a ROG laptop, specifically a GL503VM, with a GTX 1060M. Since the day I bought it, it has issues that I also found on other reddit posts and forums in the years, and almost all of those mention Asus or ROG models.

The display shows a blue tint {1} {2} on the entire screen, making everything look bluish. It happens quite often randomly on the desktop, and it happens every single time in fullscreen games. Additionally, in the NVIDIA Settings, switching from the default colors settings to the "use NVIDIA Settings" option, causes this blue tint every single time.

Modifying any of the 3 color settings (brightness, contrast, gamma) for any of the R, G, B channels or all of them causes a crash of the NVIDIA settings that produces no change in colors.

On the desktop I can remove the tint by cycling through the GameVisual settings, it will however randomly reappear later (it can range from a few seconds after to minutes after).

I've been battling with the ASUS's support, which is notoriously bad in this country, since I bought it in august 2018. This year this laptop has been shipped to them 2 times, the second time they held it for around a month before shipping it back to me, both producing no changes, which makes me rage even more as they clearly didn't test and mostly disregarded what I sent to them. They even damaged the shell in the first RMA, and luckily I managed to make them take responsibility for it and fix that too in the second RMA as I took pics and sent to them the moment I opened the box.

I produced a video under their request. I may re-record it in English if some of you need it, but I basically illustrate in the simplest terms for those blockheads (that forget what I wrote them the day before and kept asking the same questions instead of reading the chain of mails) what I am doing and what is going on.

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Hi.

My brother somehow dropped his Asus Zenforce into water, and now there is a window constantly popping out and disappearing, asking if I want to turn on reverse charge. I guess the water caused a short between whatever USB pins are used to signal a reverse charge cable is connected.

Anyone has any idea on how to fix this? I don't expect to find a way to fix the physical damage, but he doesn't use the reverse charge feature at all, so if there is a way to disable it and avoid the window that would be a great solution.

Thank you.

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Hi!

My ASUS ROG Strix G G531GT laptop's side/bottom leds are not turning on, after changing some aura settings.

Tried reinstalling lighting services, aura and even Windows, but nothing seems to fix it.

The keyboard leds are working just fine, but I can't turn on the side leds.

The laptop is: gtx 1650, intel 9750h, 8gb ram, windows 10 pro

Any help appreciated.

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hey guys,

long story short.

i was using the *VG248QE* in combination with a random 60hz monitor which always limited my first one to 60fps.

being sick of that made me buy the *ASUS PG248Q* so i can use 2x 144hz.

i was checking reviews and ratings before and everything seemed ok.

happens to be the new monitor has backlight bleeding OR ips glow starting from the bottom right of the screen.

can you tell me which one it is ?

after checking a couple of forums i found out that this is a common problem and sadly no change in the settings of the monitor or in windows had an acceptable effect.

yes i know a test regarding this problem should be done in a dark room but thats not the case RIGHT NOW =)

here are 2 photos of the problem and please ignore the light from outside reflecting on the upper left part of the old (right) monitor.

https://imgur.com/a/xPI8E5E

thanks alot

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Hey everyone,

Upon turning on my My ASUS Zephyrus GM501GM earlier today, a bios flash screen popped up and asked me to plug in power adapter in order to update it's bios, which is version 310. I've never heard about laptops/PC's updating bios on it's own, is it normal? Perhaps it's now a part of Windows update?

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My HDD in my laptop recently died, so I downloaded Win10 from the Microsoft page, reinstalled it on a new hard drive and let Windows install all the drivers on its own.

My mouse gestures are kind of laggy now though, so I went to Asus' page ( https://www.asus.com/de/supportonly/R556LA/HelpDesk_Download/ ) to download Asus Smart Gesture, but the version here is only at 4.0.12, while the version of Asus Smart Gesture installed by Windows Update is at 4.0.18. This also applies to other drivers installed by Windows.

So where does Windows get the newest Asus updates from and how can you personally get them to install them manually?

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Hi everyone,

Yesterday, i turned off my ASUS ROG FX502VM and windows(10) updated some stuff. And when I tried to turn it back on later, the screen stayed black, no sign of life. The keyboard doesn't work either apart from the turn on button.

I can't access the bios (tried pushing F2) on startup.

Do you have any idea what the issue might be ?

Thank you

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Hi everyone, My Asus laptop has, throughout the years that it has been in my mentally challenged family, suffered lots, and lots, of abuse. Recently it would boot into the bios (I think) and ask if I wanted to reset, but it couldn't. I'm not worried about that as MOST recently the screen has started to display nothing but two colors. Gray and white, splitting vertically right in the middle of the screen. I have examined the screen for cracks, and found nothing. Then i decided to remove the plastic lining around the screen and and plug it and plug it back in. The patters change and there are colors now so imma stop lol. I was mainly wondering if there was a way I could check to see, before buying a new screen, whether the problem was the screen or the laptop.

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For the past ten years of my life I’ve been an avid Asus supporter. My friends, family, coworkers and clients all I would recommend asus components and electronics to for their quality and performance. 15 days ago I sent in my pristine Strix 1080ti OC for a fixing of a single faulty LED. Asus lost my card for a duration of 7 days where it was unaccounted for, FedEx showed the unit was signed for but RMA status said it was waiting to arrive. During those 7 days I was not contacted or notified of this. I called and spoke to reps on multiple occasions. First story: “I don’t know where the product is” second story: “we had it all along but couldn’t find the serial number” third story “we had it signed in all along but didn’t update the RMA status”. My name, case number, and info was inside the packaging with my card. After 12 days of waiting for a single LED to be replaced I was sent back a GPU that was not my own. The card I received was bent, scratched, gouged, had sharpie on it, and had visible water damage on it. Asus said after the fact of waiting for now 14 days they could confirm a new replacement unit of same model or a comparable unit. My unit, which was pristine, was taken from me, a dangerously damaged unit was sent back in its place as an “acceptable” product to send to a customer, and they now can’t even guarantee me a brand new replacement. I sent in a Strix 1080ti OC and could very well receive a 2070ti as a “comparable” back after nearing three weeks of waiting, missing out on work and school and this is apparently acceptable customer service from Asus. I’m dumbfounded by the lack of care for customers. Asus corporate very clearly doesn’t care at all for us, their technicians are incompetent, and their customer service is negligent. I advise you all, coming from an individual who has spent near half their life vouching for Asus, stop buying Asus products if you care about your money. If anything goes wrong with it you’re out of luck, even with the fake warranty they claim will have your back.

I’ve warned you.

tl;dr sent in high end GPU for a LED fixing, they lost my card, tried sending me a busted up broken replacement, refusing to help me or send back an equivalent unit or any compensation after 15 days of lying

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