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Have a plumbing issue first thought is usually to call the insurance company. This is not always the best case. In this blog we will discuss when and when not to get your insurance company involved. Once determination is a plumbing leak exists it is a good idea to call a plumber. Find out the damage extent and the actual plumbing repairs and cost involved. 

When not to get insurance involved. Once finding out the damage and cost to make plumbing repairs find out what your deductible is. If there is a $500.00 deductible and repairs or damage are less then that or even a little more its really not beneficial to make an insurance claim. Also it depends where the plumbing repair is and whats affected. For example if the plumbing repair is going to cost a lot to repair and the issue is outside the home the insurance company most likely will not pay for repairs but if it is inside and caused damage they will.

When to get insurance involved. Anytime there is property damage exceeding your deductible it is worth filing a claim. I suggest to make sure it is a good amount over deductible. Because if its only a small amount its not worth it. They tend not to pay for plumbing repairs themselves. But they do cover damage to property. They also cover leak detection and time to access leak.If the leak is in the home and causes water damage that will be covered that as well. As far as the plumbing repairs make sure your Orlando plumber itemizes the bill for the insurance company.

For example if you have a $1000.00 repair and it takes the plumber most of the time to access the leak then it does to actually fix the leak. Chances are most of that money will be reimbursed from the insurance company. As they do cover time to access leak. They will not however cover the actual plumbing repairs.

If you have a plumbing issue call Drain Genie Plumbing Services in Orlando 407-490-1230 and in Sanford at 407-393-0718.

Plumbing Repair

We also service Longwood, Lake Mary, Winter Park, Casselberry, Orlando, Apopka, Maitland, Deltona, Altamonte Springs, Oviedo, Sanford, Winter Springs, Deland, Daytona Beach and all of Central Florida.

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Toilets are a necessity in our lives so when they are not working well we tend to panic. There are many reasons a toilet is not working properly. It can be that a object was flushed down the drain or a broken pipe. But it can also be as minor as adjusting the water level in the back tank and adjusting the toilet flapper.

Fill valve

Here are some steps to adjust the level in the toilet. If you have a newer fill valve like the above picture water adjustment is easy. Where my finger is pointing there is a spot to put a Phillips screwdriver and twist. Sometimes you don’t need to use a screwdriver you can just spin it with your fingers. As you spin it the float will move up or down depending on which way you spin it.

If the float moves up the water level will rise in the toilet tank. If you adjust the float down the water will lower in the tank. The best adjustment should be when the water level is about 3/4 of an inch below the center overflow tube. If the water level is to low you will not get a good flush for instance and have constant clogs. If however it is set to high water can spill over the center overflow tube and waste water causing your water bill to be high

Toilet Flapper

Having a good toilet flapper and adjustment of the chain is critical. If the chain is to short it will not allow the flapper to seal properly therefore it will cause the water level to drop and toilet will constantly fill up. Even when there is no one using it! However if the chain is to long it won’t allow the flapper to lift up enough causing a poor flush. In conclusion the chain should be snug with just a light amount of slack. 

Need plumbing services call Drain Genie Plumbing in Sanford 407-393-0718 in Orlando 407-490-1230. We also service Longwood, Lake Mary, Winter Park, Casselberry, Orlando, Apopka, Maitland, Deltona, Altamonte Springs, Oviedo, Sanford, Winter Springs, Deland, Daytona Beach and all of Central Florida.

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Do you have a clogged drain? This can be a sign that your pipes are failing or even broken. The first step when you have a clog is to call a plumber and have the drain snaked. This will fix 90% of issues in the drainage system (usually just a clog). There are other times that the issue is more involved. This can be because pipes are old and rusting or can be that the pipe is broken. 

Old cast iron pipe has a tendency to rust and get very thin at the bottom of the pipe and fittings. Water tends to erode the bottom of the pipe and fittings. This can cause sewage leaks and clogs. If the bottom of the pipe or fittings are missing this can cause the snake to catch and break the pipe. It can also cause the equipment to get stuck. Broken PVC pipe is another issue with drains. If PVC is installed correctly there is usually no issues. However if not installed properly or damaged after the install this can cause plumbing issues down the road. The most obvious sign that you have a bigger problem is reoccurring clogged drains. 

Snaking a drain is completely safe because cables are flexible and bend and flow with the drainage system. Sewer cables are meant and designed to go into the drainage system without damaging it. However if you have issues such as a broken or a compromised drain the snake can get stuck and break the pipe. If this happens the plumber did not cause the issue or brake the drain with the snake. It is only showing what the underlying problem is and why the drain is clogging. Drain cleaning is the first step to figuring out what is causing constant clogs. Most all the time it is just a clogged drain. However you do not know but you have to start somewhere to figure out the plumbing problem and what the root cause is. 

Drain Cleaning

Need plumbing services call Drain Genie Plumbing in Sanford 407-393-0718 in Orlando 407-490-1230. We also service Longwood, Lake Mary, Winter Park, Casselberry, Orlando, Apopka, Maitland, Deltona, Altamonte Springs, Oviedo, Sanford, Winter Springs, Deland, Daytona Beach and all of Central Florida.


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This last month we received Angies List Super Service Award for the forth year in a row. This award is given to only a select few and is received for Superior plumbing service. We have had the pleasure of serving many customers this last year. We wanted to thank them for taking the time to review us on Angies List and on review sites across the internet. This award is very hard to receive for one year.. Let alone 4 years straight!

Hear are some requirements from Angies List. “2018 Super Service Award winners must meet strict eligibility requirements, which include maintaining an “A” rating in overall grade, recent grade and review period grade. The winners must be in good standing with Angie’s List, pass a background check, submit a current trade license attestation and abide by Angie’s List operational guidelines”

Could not do it without our great customer base. We have the best customers in central Florida hands down and really appreciate them. We also could not do it without our employees. They work late for emergency plumbing issues that come up. Leave there families on Saturdays and Sundays to make emergency plumbing repairs. We would not be the company we are today with out dedicated employees. 

This award is a great achievement but would not be able to be done without great customers and Employees! Thank you from the bottom of our hearts. To our customers and our team without you guys Drain Genie Plumbing Services is nothing. 

If you need plumbing service and need a plumbing company call us in Sanford at 407-393-0718 and in Orlando 407-490-1230.

Orlando Plumbing Company

We also service Longwood, Lake Mary, Winter Park, Casselberry, Orlando, Apopka, Maitland, Deltona, Altamonte Springs, Oviedo, Sanford, Winter Springs, Deland, Daytona Beach and all of Central Florida.

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What is your main sewer drain and what is its purpose? Your plumbings drainage system consists of many components. The main drain plays a very important part in your overall drainage system. Think of it as like your main artery in you body if it has issues everything stops. The same goes with your homes main drain.

The purpose of the main drain is to carry all waste water into city sewer system. The main drain connects to each branch line which includes kitchen sink, bathrooms and laundry. When you have a issue with the main drain it will affect everything in your home. Essentially your homes main drain is the lifeline to your home. It is very important to protect your main drain line in your home.

Here are somethings you can do to protect your drain. Watch what goes down the drains. Don’t flush wipes, feminine products, ear swabs, dental floss or paper towels. In the kitchen try to prevent disposing grease into the drain line. Because this can work its way into the main drain and cause issues. When planting shrubs or trees know where your drain line is and stay away from that area. Because planting trees next to or on the drain can cause issues later on.

How do you know if you are having a issue with your main drain? The main sign you are having a issue with your drain is if you hear bubbling or gurgling coming from all your sinks. When you know you need help is when all your plumbing backs up in your home. As a result of this toilets will drain or back up into bathtubs causing a stinky mess. Which means your main drain is clogged or broken and you will need to call a plumbing company snake your drain.

Need a plumber? Call Drain Genie Plumbing Services In Orlando 407-490-1230 or in Sanford call 407-393-0718.

Main Drain Repair

We also service Longwood, Lake Mary, Winter Park, Casselberry, Orlando, Apopka, Maitland, Deltona, Altamonte Springs, Oviedo, Sanford, Winter Springs, Deland, Daytona Beach and all of Central Florida.

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So you have a plumbing issue and need an Orlando plumber to make repairs? Calling around you think, “wow these prices are expensive! How can it cost that much for such a simple toilet clog?” So after calling multiple plumbers you decide on the company. They send a tech out, he comes in and snakes the toilet, resolves the issue and writes the bill. You think how can 15 minute job cost over a hundred dollars?

Well, lets first start with this…running a plumbing company has many hidden costs that the homeowner never sees. These costs are but not limited to labor, insurance, gas, vehicle maintenance, advertising, license fees, credit card processing fees and administration costs. Running a plumbing company is very expensive. Advertising and insurances can run thousands a month and all these cost must be calculated into the prices so some profit is made. Without profit, then the company fails. A job that is around a hundred dollars sounds like  a lot but after these expenses, it really isn’t much. The price also depends on how large the company is. The bigger the plumbing company, the more it may cost because there is more overhead.

Most reputable plumbers will tell you their fees over the phone. Its one thing to make money fairly, but gouging the customers is obviously not right. There are companies that overcharge and do not care and it makes all plumbers look bad. But in reality no one wants to pay for plumbing repairs so any cost is going to be considered too much in the customers’ eyes. Its not like your paying for something you want, like a vacation. Honestly who gets excited about paying for plumbing repairs?

There are great plumbing companies out there and some not so great. As a consumer, research and call multiple companies. Most will explain their charges over the phone. Be cautious of ones that won’t give you any prices upfront. If you need a plumber call Drain Genie Plumbing Services in Sanford 407-393-0718 In Orlando 407-490-1230.

Orlando Plumber

We also service Longwood, Lake Mary, Winter Park, Casselberry, Orlando, Apopka, Maitland, Deltona, Altamonte Springs, Oviedo, Sanford, Winter Springs, Deland, Daytona Beach and all of Central Florida.

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Many customers want free plumbing estimates while most times this is no problem sometimes it can’t happen. If you have ever had a leaking water heater or a bad garbage disposal and called a company for a plumbing estimate chances are you are able to get one. Jobs like this it is very easy to quote over the phone and give free plumbing estimates. However many times people call with a hidden leak or a job that needs investigation to diagnose the issue. It is very hard to give free estimates for jobs like this. 

Why is this do you ask? Well have you ever had a issue that you have to go to the doctor for tests to diagnose a issue and find out a diagnoses of what is wrong? They expect payment and charge you for these services. The same goes for a plumbing contractor. For example you have a leak but you have no idea where it is coming from. In this situation the plumber has to do a leak detection test this requires time and equipment. Whether the plumber subs out the leak detection work or has the equipment to do it himself. This is a service that takes time, special equipment and training to locate exactly where the issue is. Then and only then can the plumber give you a estimate for the actual plumbing repair.

This is only one of the most common examples of a job that is impossible to get a free plumbing estimate. However the leak detection service can be quoted over the phone in most cases. Anytime you have to take time and equipment to figure out a issue there is always a charge. Most plumbing repair prices can be given upfront even over the phone just not all. If you need plumbing repairs call Drain Genie Plumbing Services in Orlando at 407-490-1230 or Sanford at 407-393-0718

Plumbing Repairs

We also service Longwood, Lake Mary, Winter Park, Casselberry, Orlando, Apopka, Maitland, Deltona, Altamonte Springs, Oviedo, Sanford, Winter Springs, Deland, Daytona Beach and all of Central Florida.

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If you are a homeowner chances are you will have a plumbing issue with your home eventually. Whether it’s a clogged drain or leaking pipe plumbing issues are inevitable. The average person does not know about their plumbing system and how it operates. So what is a plumbing vent?  How do they operate? Can they clog?

  1. The Plumbing Vent:    Is a pipe that extends 6″-8″ through the roof. It can be a mechanical Device that is placed underneath your sinks called an air admittance valve. How the vent works is by regulating the air pressure in your drainage system. This helps with keeping your drains flowing freely. Have you ever placed your finger over a straw? The water gets trapped in the straw. When you release your finger the water flows freely. It works the same way in your plumbing system.
  2. Can Plumbing Vents Get Clogged:  yes vents can get clogged causing drains to flow sluggish. How can a vent on the roof get clogged? There are many ways, vents can clog from tree debris, animals and broken vent pipes. If this happens you may hear sounds coming from your drains like bubbling or your drains may get sluggish. This is a sign you have a plumbing vent that is clogged. If you have a mechanical vent (air admittance valve) these can also go bad and may need to be replaced.
  3. How To Fix A Clogged Vent:  Having a plumbing company come out and get on the roof and run a snake down the vent is the only way to clear clogged vents. 

 Do you need a plumber in the Orlando area call 407-490-1230 Or Sanford area call 407-393-0717.

Plumbing Vent

We also service Longwood, Lake Mary, Winter Park, Casselberry, Orlando, Apopka, Maitland, Deltona, Altamonte Springs, Oviedo, Sanford, Winter Springs, Deland, Daytona Beach and all of Central Florida.

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 It feels like just yesterday it was the beginning of 2018 and here we are at the end. It seems like the older we get the faster time goes. Drain Genie Plumbing your Orlando plumbing company would like to thank all our customers. For there trust in us and there loyalty with us. We would also like to thank our employees for all there hard work! Without the dedication and hard work and attention to detail our Orlando plumbing company would not be what it is today. This holiday season take the time too enjoy the moment with your friends and family. Because life is short kids grow quickly and life goes on. Enjoy the small moments with your family. You will look back and remember these things and cherish them as you get older.

We do close early on Christmas Eve and are closed on Christmas. Because we like to give our plumbers time with there families during the holidays. We are a family owned and operated business and believe family comes first. If it is an absolute emergency we do have someone on call. However staff is limited on the holidays.

Remember it is always best to be prepared for emergences in your home. Know where your emergency shutoff valve is incase of a water leak. Make sure it is in working condition! If it is not have a plumber repair it before it is an emergency situation. It is always better to be proactive instead of reactive. It is also a good idea to know where your drain clean-out is in case of a clogged sewer drain. If you are prepared you can get threw a plumbing emergency with little water damage. Just a few tips this holiday and again please be safe enjoy your friends and family and happy holidays. If you need a plumber in Orlando call 407-490-1230 in Sanford call 407-393-0718

Merry Christmas Orlando

We also service Longwood, Lake Mary, Winter Park, Casselberry, Orlando, Apopka, Maitland, Deltona, Altamonte Springs, Oviedo, Sanford, Winter Springs, Deland, Daytona Beach and all of Central Florida.

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We get a lot of drain cleaning calls around this time of year. With thanksgiving just past us and Christmas a few weeks away we seem to forget the overload the extra cooking and family puts on our drains and plumbing system. Most people don’t get how there plumbing works. Plumbers are similar to doctors and your homes plumbing system much like the human body. What you put into your body affects you and your health. For example if you eat a lot of fatty foods it can affect your heart health such as clogged arteries. Well the same goes for your home if you put grease and fatty foods down your drain it is going to build up on the side walls of the pipe. Eventually causing a clog that will affect your drains. 

Do you have a clog? If it is just loose debris from to much toilet tissue. A snake will work fine it will remove the object. As long as you don’t put stuff like that down the drain you should not have an issue again. With clogs caused by grease snaking is only temporary. The snake will puncture a hole through the grease leaving the waxy build up on the walls of the pipe. The best way to fix the issue is jetting or hydro jetting. The way jetting works is using a high flow rate of water with high pressure. Also using different cleaning heads is a must if done right you will wash and clean all the grease and buildup off the walls of the pipe that the snake leaves behind. Leaving your drain lines clean and fresh like they were brand-new.

There is steps too jetting for best results. The plumber should clear the line with the snake first if possible. This will allow the water and debris to flow into the city sewer instead of backing up into your home. Last it should be inspected with a camera to make sure all grease is off pipe and drains are completely clean. Sometimes you have to go over the spots multiple times. Especially if there is heavy grease build up in order to clean it properly. The camera will make sure and tell you if you need to wash again. If you have an ongoing clogged drain and are tired of having to clean your drains all the time try jetting your lines. If you need a plumber call Drain Genie Plumbing Services in Orlando 407-490-1230 or Sanford 407-393-0718.

Hydro jetting

We also service Longwood, Lake Mary, Winter Park, Casselberry, Orlando, Apopka, Maitland, Deltona, Altamonte Springs, Oviedo, Sanford, Winter Springs, Deland, Daytona Beach and all of Central Florida.

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