Improve business leadership with Joey Gurango, a business technology coach in the Philippines with over 30 years of experience. Book Joey as leadership speaker. Read blog posts from business technology coach Joey Gurango. Improve your business leadership with the help of technology.
At some point in a business executive’s career, there may be an opportunity to consider hiring a coach. People today come to coaching for many reasons: they are stuck and cannot think of what else to do in order to move the organization forward; there may not be anyone at their level they can have confidential discussions with; they think when they were to improve something within themselves, the organization would benefit. Perhaps, they are seeking a change, another perspective, or just have some goals to achieve. Executive coaching in the Philippines focuses on helping people go from wherever they are, to where they want their company to be. Whatever the reason is, coaching focuses on an approach of guiding the executive. It's thought that the more an individual is involved in identifying issues, in exercising and implementing solutions and in reviewing results, the more complete and the more long-lasting the learning is. This form of self-improvement will bring about learning with a deeper understanding than understanding that we usually learn from books. Given the right circumstances, one-on-one interaction with an objective third party, who is not tied to the business or another executive, can offer a deep understanding which other kinds of organizational support cannot provide. Mentoring develops the leader in real time within the context of the current job while allowing them to maintain their day-to-day duties. What is Executive Coaching? An executive coach is a qualified professional that works with individuals, usually executives, but often employees with high potential, to help them achieve self-awareness, attain their development goals, unlock their potential, and act as a sounding board. They are not therapists or advisers, although many have therapist or consulting backgrounds, and typically refrain from giving advice or resolving their client's problems. Instead, they ask questions to help an executive explain and resolve their own issues. "An effective executive coach aids in providing incredible vision, while maintaining the values of their client. They arrive into the life of an individual or take part into the enterprise with the goal of refining them in order to influence people's ability to perform at the highest level possible. Therefore, coaching is not telling a leader what to do; instead, it's presenting them an opportunity to evaluate what they are doing in light of the current situation.” – Joey Gurango Unlike a business advisor, which goes into depth about numerous subjects usually dealing with the past and consulting, which commonly results in giving the client answers, coaching is more action-oriented and centers principally on the present and future. Executive coaching concentrates on what the client wants and uses a process through the private coaching sessions to allow the client to self-discovery, appreciate, and determine their own decisions. It’s the client who establishes the goals and commits to it, while letting the coach help hold them responsible. Who Hires Executive Coaches Back in the day, firms used to hire executive coaches to mend broken executives. Nowadays, most companies hire executive coaches to invest in their best executives and fast-rising superstar employees. Contrary to what we use to think about it, it's not a stigma to have a coach, it’s basically a status symbol nowadays. While executives can employ their own trainers (generally CEOs or business owners), it's more common for companies to provide a coach to an executive as part of an executive development program. The coachee could be recently promoted (transition training), currently facing difficult challenges, or has been groomed for bigger jobs. Executive coaches will also continue to be hired to fix behavioral issues and assist leaders to solve interpersonal conflicts. Why a Manager or Company Should Not Employ an Executive Coach The principle of business coaching is helping leaders and prospective leaders to get released from their dilemmas and helping them to transfer their knowledge into results for the benefit of the enterprise. Coaching may be a company-sponsored perk for top employees or it may be shouldered by the individual who simply wants to improve his business acumen. Regardless of the circumstance, you’ll expect a program that is highly customized and holistic, which provides innate behavioral perceptions intended to fast-track an executive's effectiveness as a business leader. That’s how the program is supposed to transpire. In case you have an entirely different perspective about the program just like the enumerated list below, then you might want to reconsider your decision to hire a coach. Therefore, a leader must not hire a coach if: They don't believe they need coaching, not interested in feedback, and do not think they need to change. Simply put, coaches don’t have a place in the life of a person who cannot accept their shortcomings. A coach is not a yes-man; he is paid to do a specific set of task and agreeing to everything you say is not part of their job description. They are looking for business information or consulting, i.e., someone to fix their problem for them. A business coach is not your advisor, nor your employee. You don’t expect them to solve your problems. They will help you evaluate the areas of your business (or yourself) that needs to be improved, but it would still be all up to you to make the decisions. Merely a last-ditch, Hail Mary attempt to repair a failing executive who is on their way out of the door. Let’s face it, the management may have made the wrong decision when they placed you to head one of their departments. Therefore, they will hire an executive coach either to sincerely help motivate you or their final act of grace before they fire you. The executive isn't at the appropriate level in the organization to warrant the expense of coaching. Hiring a coach is not cheap. Indeed, not everyone can afford it. Therefore, if the management doesn’t see any potential Return on Investment (ROI), then maybe it’s not yet the time for your superstar employee to benefit from the wisdom of a business coach. What the Typical Executive Coaching Process Looks Like While there are many variations, executive training usually involves a series of phases, starting with intake, assessment, goal setting, development preparation, and then progressing through the improvement plan, together with periodic check-ins with the executive's superior. The method is over once the development goal(s) is achieved, or when the coach and/or coachee decides that it should stop. The normal duration of a training engagement is seven to 12 months. The Confidentiality of Executive Coaching When it comes to executive training, conversations are completely confidential between the coach and coachee. Even if the services were to be paid by the enterprise, confidential information cannot be disclosed without the authorization of the coachee, although they are entitled to status updates whether the goals, milestones, and the likes are being met within the timeframe. It goes without saying that trust is a big factor when it comes to executive coaching, which the client is ensured to have provided they hire the right person for the job. Executive coaching usually occurs face-to-face, given that rapport is usually built when communication is done in this manner. Although with the rise of technology, executives may also opt for video conferences. It may not be a better alternative, but at least the sessions will be done consistently in case one party cannot make it on a specified schedule. You may also want to read about the “Key Benefits of Hiring an Inspirational Speaker in the Philippines for Your Business” to help you influence your team and allow them to reach their potential. This is Joey Gurango, your Business Technology Coach!
Business is no different than any other game or activity. Having a coach will help you perform better. Learn more about Why We Need A Business Coach in the video below. You can also subscribe to my YouTube Channel for regular updates on all the videos I post.
People often ask me if there's a checklist for starting a business. I came up with 12 steps. In this video, I let you in on my first 3 steps. I've seen and helped companies grow from the ground up (mine included). And after over 30 years, I kept track of the do's and don'ts.
Technology has changed our world in immeasurable ways; transforming how we live, work, and play. Despite the fact that we have come up with life-changing technological advances over the years, I think it’s safe to say that we‘re far from done in terms of further developing technologies that would extend the limits of what is humanly possible. We have several evolving business technologies that continue to impact our lives in different ways. From communication, education, health, and overall productivity, modern technology is being applied in nearly every facet of our lives, as well as business purposes. Without a doubt, there’s not a single industry out there who don’t benefit from the advantages of technology. Therefore, embracing it and knowing how to use it in whatever you do is extremely important and recommended. As everything around us keeps on progressing, it’s almost certain that technology will constantly change; what works today might no longer be effective tomorrow, so it’s for the best to stay up-to-date with the latest emerging trends and study how to incorporate them in your day-to-day life. Unless your company is listed in the Fortune 500 that directly benefits from the leadership of a Chief Information Officer (CIO), there’s a good chance that a Business Technology Coach will come in handy for your business. First of all, we need to realize that not all tech workers are qualified to become one. Provided, tech workers (Computer Programmers, Web Developers, IT Analysts, and Software Engineers to name a few) are more capable to offer recommendations than your average joe, but there’s more to it than just knowing the latest technological trends. At the end of the day, regardless of how they call themselves, each tech worker delivers a different level of expertise and technical skill. But more often than not, they don’t possess the diverse professional ability needed to see the big picture that would solve a large-scale business concern. Sometimes, they tend to resolve issues by applying the latest, yet irrelevant technological developments and literally throws money at the issue the company is asking them to fix – faster computers, new programs, and other expensive devices that no one can seem to clearly understand. Keep in mind that every time you spend money, you ‘re hurting your company’s bottom line. If you run a business, what you actually need is a legitimate Business Technology Coach to support you make the correct decisions pertaining to technology that your business could utilize. What is a Business Technology Coach? First, let’s define what a Business Technology is. Do you wish you knew somebody who could help you comprehend every possible technology out there relating to your industry and use it to your business’s advantage? Or maybe you were already able to get a decent head start, but you’re sensing that you're still missing something out and things could be a little bit better if you could just figure out what it is. If you happen to ask yourself this questions, then this is where a Business Technology Coach comes into the picture. “Business Technology is any form of technology that works to fill the need of any specific or overall business operation, including but not limited to the main organizational structures such as Accounting & Finance, Human Resource Administration, Purchasing, Production & Inventory, and Sales & Marketing. Essentially, when a computer is used to run a spreadsheet or word document, this would count as Business Technology. On the contrary, if a computer is used for Netflix streaming, it doesn’t exactly translate into filling a gap to enhance your business operation as it’s just purely for entertainment purposes.” - Joey Gurango Simply put, Business Technology must be able to add value to your business, if not, it's just a waste of your time and money. Your coach should also introduce you to new software systems that will allow your company to become more efficient, faster, and more profitable. And speaking of efficiency, there’s no better illustration of that than the use of Enterprise Resource Planning (ERP) software programs, which enables complex integration of numerous back-office structures and functions within a company, all under a single database solution. If you happen to be currently looking for a Business Technology Coach, one important advice is that they should have a deep understanding of how ERP software program works. Being the backbone of a successful business, as much as possible, your ERP system must be custom-made as no two (2) businesses operate in exactly the same way, not even companies that are under the same industry. Since your business procedures have progressed naturally as your company surpassed the challenges it encountered in the past, a Business Technology Coach must be able to formulate an integrated software system that would allow it to work according to your company’s unique needs and demands. To make things easier, think of a Business Technology Coach as an all-in-one, one-stop shop mentor. Also, the method of technology guidance includes a significant amount of teaching as compared to just outsourcing the job to somebody else to do it all for your business. The goal is to train you, and that you come out of the practice more prepared, which would allow you in the future to handle tech-related aspects on your own. If you happen to be a person who possesses a natural thirst for knowledge and values the learning experience that your whole team could learn out of it, hiring a Business Technology Coach is definitely the way to go. As they say, an investment in knowledge pays the best interest. Always remember, a Business Technology Coach in the Philippines should be someone who possesses critical thinking, broad experience in executive mentoring, understanding of project governance, and needless to say, familiarity with business technology. With the help of business technology, a small business would be able to efficiently scale out and steadily deliver more with limited manpower, which often equates to less cost and ultimately, better earnings. You might be asking yourself, “Why should I hire a Business Technology Coach in the Philippines?” As a business leader, you might be tempted to think that you have everything figured out already in terms of running your company; and there’s nothing wrong with that, it’s human nature. While each and everyone has their own talents, developing leadership skills are often something we have to learn through experience. This holds true especially for people managing a startup or SME. Just like playing a game of chess, it can be challenging to exactly know what moves you should take next in order for your business to flourish and grow. An Executive Coach in the Philippines can surely assist you to take your company to the next level. A Business Technology Coach knows that his main responsibility, first and foremost, is to provide recommendations. You need to keep in mind that you’re still the ultimate decision maker, so your mentor needs to offer you with options, not demands. Although possible, It’s highly unlikely that there will only be one (1) course of action in a given situation. That being said, your coach must always present you with numerous options to attain your business goals. Now, from the perspective of an employee, a Business Technology Coach can act as a Motivational Speaker as well. The challenge to a business coach is to help a business leader figure out how to stimulate staff motivation in order to accomplish the established work goals. Also, since the leader controls the crucial environmental factors needed to motivate employees, there’s a very simple solution to it – recognition. By hiring a Motivational Speaker, you’re recognizing their value by making them feel that their development is crucial to the success of the company. When you take the time to invest in their growth as a vital member of your business, you establish that the company’s success is directly correlated to your employee’s commitment at work. Similarly, it goes without saying that by ensuring that the business leader and every staff member are always on the same page must always be practiced. Whenever a new system will be implemented, regardless whether it’s a new software program or new company policy, advising everyone in terms of why a certain recommendation should be taken into action is a great show of value to your team. Going back to the Business Technology aspect of coaching, from the management’s perspective, providing the necessary technological training to your team will surely reap benefits for the company. Since we have already established earlier that there is not a single business today that is not affected by technology, instilling technology awareness in the whole team must be a priority. Final Words Not all of us are fortunate enough to be able to stumble upon a mentor who can guide us on how to effectively run our business. Also, not all of us have sufficient life experiences to run our career the right way. And most importantly, not all of us are blessed to have the technological awareness that we can utilize to improve how we handle everyday activities. A college degree doesn’t even ensure you of a successful career. If you happen to be a fresh graduate, employers require you to be proficient with basic computer software programs. As basic computing was already part of a student’s education, they are expected to be skilled in the fundamentals of Microsoft Office, such as Excel, Word, and PowerPoint at the very least. These are just some of the basic computer programs that anyone should know, and the list goes on depending on the industry you’re aiming to work for. The same thing goes with business capital for people who want to start their own company; it’s a good head start to have one, but it doesn’t guarantee that your business will be successful. The worst part about a failing business is that the leader is not aware of it happening until the time it’s often too late. It makes sense due to the fact if they really knew what they are doing was leading the company to its own downfall, then they might have been able to save it. Some live in a land of denial, while others are oblivious of their mistakes. Maybe we could take Steve Job’s words about his vision: “A computer for the rest of us.” Basically, his goal is to allow ordinary people to utilize the power of computer and system software programs to drastically improve work, and more importantly, our day-to-day activities. It’s not a tall order if you ask me. We just have to keep up with the changes happening in our time. To sum it up, if your company can be at the forefront of the technological developments happening in your industry while ensuring that you maintain a high morale for your whole team, it’s almost certain that your business will be secured a spot at the top of the competition. Learn more about my rise to the top of the Business Technology industry by reading the article titled “A New Chapter.” This is Joey Gurango, your Business Technology Coach!