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Runny nose. Scratchy eyes. Seemingly endless sneezes and sniffles and throat clears. Yep, we’re in the throes of that sluggish, congested, brain-foggy time of year: Spring allergy season.

And unfortunately, looking at the pollen forecast for the next couple weeks throughout Colorado — in counties like Denver, Douglas, Jefferson, Adams, Alamosa, Arapahoe, and El Paso — it doesn’t seem to be letting up anytime soon. (Sorry to be the bearers of bad news).

But here’s the good news: There are simple, cost-effective ways to alleviate your allergy symptoms, and your Friday health plan can help out along the way.  

First off, though: What exactly are we having allergic reactions to in Colorado?

Allergies are genetic, passed down from generation to generation, and different people are allergic to different things. But in Colorado, there are a few main culprits of outdoor seasonal allergies in the spring and early summer.

Trees are the major allergens in the spring (juniper trees, as well as poplar, cottonwood, aspen, elm, maple, alder, and oak trees). They typically start pollinating in February and continue through June, so we’re (hopefully) at the tail end of it. Grass pollen season, however, generally starts in May and continues through August. Sigh.

Oh, and weed pollen starts around early July and will stick around through September. So if you happen to be allergic to all three of these, you might be in for a naggingly long allergy season.

However, the only way to really know what you’re allergic to for sure is to see an allergist and get tested.

What can we do to avoid allergens?

Unfortunately, the best way to avoid allergens is the most obvious and least ideal way: stay indoors ): Roll up the windows when you’re driving and keep the windows shut in your house.

Wearing sunglasses and a hat while you’re outside can help keep the pollen out of your hair and eyes. And hopping in the shower as soon as you get back indoors can help clear pollen grains from your skin and hair.

What medicine can we take?

There are several over-the-counter and prescription medications that can be helpful in relieving allergy symptoms, with nasal spray being the most effective, according to top allergists.

But first, be sure to confirm you actually have allergies by seeing an in-network allergy specialist and getting tested.

Is a visit with an allergist covered with my Friday health plan?

Yep. Allergists are considered “specialists.” While you do not need a referral from your primary care doctor to see a allergist, you must see an allergist who is in the Friday Health Plans network, otherwise you won’t be covered. Find one here.

The cost of seeing a specialist varies based on your specific Friday health plan, so be sure to review your plan details on your member portal before your visit, or give us a call.

I’ll book an appointment with a allergist, but in the meantime: I. Am. Struggling. What are other options for getting help with allergy relief?

Totally hear ya! If you want help fast to relieve symptoms while staying in the Friday network, you have a few great options.

Option 1: Teladoc

Teladoc is an incredibly fast and effective service that allows you to speak with a doctor by phone, web, or mobile app in under 10 minutes. Teladoc is designed to handle a wide-range of non-emergency illnesses, like sinus problems and allergies.

They can prescribe medications and will let you know if you need to see a doctor in-person or follow up with any additional visits.

Best of all? Teladoc is a service that comes with every Friday health plan for a $45 flat fee. Access Teladoc here.

Option 2: Urgent care

As a Friday member, you have access to a great network of urgent care facilities, for a $75 flat fee*.

Throughout Colorado, we have dozens of convenient urgent care centers you can visit. See the comprehensive list here.

Option 3: DispatchHealth

DispatchHealth is an on-demand urgent care service that comes to you and delivers care in the comfort of your own home for a $75 flat fee.* Currently serving Friday members in the greater Denver Metro and Colorado Springs areas. Check out DispatchHealth here.

*Not the price for Catastrophic plans or HSA plans, you must meet your deductible first, then your co-insurance kicks in.

Have any questions?  

Give our friendly, Colorado-based customer service team a call: 800-475-8466 or shoot us an email at: Questions@fridayhealthplans.com. Health insurance can be complicated, and we’re happy to help!

The post How to make it through allergy season appeared first on Friday Health Plans.

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In this day and age of modern healthcare, you’ve got plenty of options when it comes to getting care.

You’ve got doctor visits for routine check-ups, recurring medical problems, and referrals. Telehealth services like Teladoc for common ailments like sinus infections and the flu. On-demand healthcare providers like DispatchHealth that come straight to you. And the good old-fashioned hospital emergency room for true emergencies like chest pains and head and eye injuries.

As a Friday member, you also have access to a great network of urgent care facilities.

Don’t want to wait a week to see your primary physician for that nagging head cold? Have an urgent medical problem (read: cut finger or weird-looking toenail)? Good news: You can visit an in-network urgent care for a $75 flat fee*.

*Not included in Catastrophic plans or HSA plans. If you have these plans, check out Teladoc, which you can access for a $45 flat fee.

Throughout Colorado, we have dozens of in-network urgent care centers you can go to. And because we know health insurance can get confusing, we’re outlining in the list below all of our in-network urgent care centers based on where you live.

This way, you can:

1) Find the in-network urgent care closest to you in the below list.

2) Store it in your phone.

3) Be ready to go in case anything ever pops up!

Remember, you MUST go to an in-network urgent care, otherwise you won’t be covered.

Aurora Boulder Breckenridge Canon City Centennial Colorado Springs Copper Mountain Denver

Denver has several Concentra Urgent Care centers throughout the area, all of which are in the Friday network. Please visit Concentra to find the closest, most convenient urgent care facility for you.

Durango Fort Collins Fountain Golden Greeley Highlands Ranch Keystone Lakewood Littleton Monument Pueblo Thornton Timnath Woodland Park Have questions?

Give our friendly customer service team a call at 800-475-8466, or shoot us an email at Questions@fridayhealthplans.com. We’re happy to help! 

The post Find an In-Network Urgent Care Facility appeared first on Friday Health Plans.

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You may have heard that if you didn’t buy a health plan during Open Enrollment, then you missed the boat on health insurance for the whole year. And that’s true — unless you qualify for a Special Enrollment Period.

What’s a Special Enrollment Period (SEP)?

A time period when you can sign up and start your health insurance, regardless of whether it’s the official Open Enrollment Period (November 1 to mid-January). An SEP is triggered by what’s called a Qualifying Life Event.

What’s a Qualifying Life Event?

To qualify for a Special Enrollment Period, you must have a Qualifying Life Event, such as:

  • Marriage
  • Divorce or legal separation
  • Birth or adoption of a dependent
  • Loss of Medicaid
  • Involuntary loss of coverage (cancelling your plan or failing to pay your premiums does not count as involuntary loss)
  • Return from military duty
  • Relocation to Colorado
  • Relocation to a new country within Colorado
  • Court order for coverage
  • Other (not listed above, but you can check here)

Please review this page to see all of the required documentation for each Qualifying Life Event.

How do I purchase a Friday Health Plan outside of Open Enrollment?

That depends on whether you’re buying an off-exchange plan (directly through us), or an on-exchange plan (through Connect for Health Colorado).

  • If you’re buying an off-exchange health plan, please check out our plans on the Friday website. Email the required documentation to our customer service team at custsrv@fridayhealthplans.com. You’ll receive instructions to make your first month’s payment. If additional information is required, we’ll get in touch with you directly.
  • If you think you could qualify for financial assistance with the cost of your health plan (don’t rule it out! single folks making up to $43,000 annually can qualify), then you’ll want to buy an on-exchange health plan. Visit Connect for Health Colorado. You’ll still need to send us proof that you experienced a Qualifying Life Event, and you’ll need to make your first month’s payment. Then you’ll be all set.
Have questions about Special Enrollment?

Give our friendly, Colorado-based customer service team a call: 800-475-8466. Health insurance can be complicated, and we’re happy to help!

The post Can I Still Enroll in Health Insurance? appeared first on Friday Health Plans.

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Long ago, before there were smartphones (yep, such a time existed), there was only one place to go for medical care if your doctor’s office was closed – the hospital emergency room (ER). Fortunately, that’s no longer the case.

Now you have your pick of places for after-hours care including urgent care clinics, online doctor visits, on-demand home visits, free-standing emergency rooms and the good old-fashioned hospital emergency room. So, what’s the difference and why is it important?

Standard Emergency Room or Free-Standing ER

Serious or life-threatening injuries or illnesses that require immediate attention or a specific level of care are emergencies. Sore throats or extreme paper cuts are not.

If it’s a life-threatening emergency, then head to the closest emergency room STAT (Friday covers you at any ER in a true emergency). This will be the most costly option, but if your life is in danger, you must get care immediately.

Here are a few of the symptoms that are best evaluated in an emergency room:

  • Persistent chest pain, especially if it radiates to your arm or jaw or is accompanied by sweating, vomiting or shortness of breath
  • Difficulty breathing
  • Any severe pain, particularly in the abdomen or starting halfway down the back
  • Sudden clumsiness, loss of balance or fainting
  • Sudden difficulty speaking, or trouble understanding speech
  • Sudden weakness or paralysis, especially on one side of the face or body
  • Severe heart palpitations
  • Sudden, severe headache
  • Broken bones or dislocated joints
  • Deep cuts that require stitches — especially on the face — or a large open wound that won’t stop bleeding
  • Head or eye injuries
  • Severe flu or cold symptoms
  • High fevers or fevers with rash
  • Severe and persistent vomiting or diarrhea
  • Serious burns

The cost of ER tests, scans, and other healthcare services can be MUCH higher than they would be at other medical providers, because they are there to save lives. The average cost of an emergency room visit is $1,233.

So, if you or your loved one isn’t having a life-threatening emergency, here are your other options:

Urgent Care Clinic: A low-cost option for after-hours care of minor illnesses and injuries

Best for: Common sprains, shallow cuts, rashes, sore throat, colds, urinary tract infection

Cost: $75 fee* (called a “co-pay”), your deductible is waived (you just pay the $75 even if you haven’t hit your deductible).

How to find one: Use the Friday provider search to find an in-network urgent care center near you

Teladoc: A low-cost telehealth service that allows you to speak with a doctor by phone, web, or mobile app in under 10 minutes.

Best for: A wide-range of non-emergency illnesses, like sinus problems, respiratory infection, allergies, urinary tract infection, the cold, and flu symptoms

Cost: $45 flat fee with any Friday health plan. (This is an added service to your plan, so it does not go toward your deductible.)

How to use Teladoc: You can access Teladoc two ways:

  1. Through your Member Portal. Simply log into your account and click on the Teladoc link.
  2. Visit Teladoc directly at this link and create an account.

It’s a great idea to set up your account now, even if you don’t need it today, so it’s ready to go when you need the service.

DispatchHealth: An in-network urgent care service in the comfort and convenience of your own home or workplace. Currently serving Friday members in the Denver and Colorado Springs service areas. 

Best for: Common sprains, shallow cuts, rashes, sore throat, colds, urinary tract infection

Cost: $75 fee*

*This is the fee for all Friday health plans except Value Choice 100 and Bronze HSA. Value Choice 100 and Bronze HSA require you pay for the urgent care visit until you hit your deductible. After that, the visits are $0.

How to access DispatchHealth: Requesting care is easy; simply use DispatchHealth’s mobile app or website to start the virtual triage process. Or, call them directly: (303) 500-1518.

Buyer beware of free-standing emergency rooms

You may have seen these individual buildings in your neighborhood with a local hospital name. They look like clinics, but they are actually emergency rooms that charge emergency room prices. If you’re not careful, a visit to a free-standing ER for your kid’s ear infection could cost you thousands of dollars (compared to a $75 urgent care visit or a $45 Teladoc call).

Bottom line: do not visit a free- standing emergency room if you have a condition that can be treated at an urgent care center or primary care office.

As always, if you have any questions about your plan, benefits, or service, call our friendly Colorado-based customer service team: 800-475-8466. We’re here to help!

The post The Difference Between the ER and Urgent Care appeared first on Friday Health Plans.

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What’s an Explanation of Benefits (EOB)?

An Explanation of Benefits (EOB) is a statement you get from your health insurance company after you receive healthcare. It is not a bill. It explains which medical treatments and services you received, how much of it was covered by your Friday health plan, and how much you may owe.

Remember, an EOB shows what you may owe your provider, not your health insurance company. Always wait for the invoice from your doctor or healthcare facility before paying for services.

How do I see my EOB?

You can view your EOB on the Friday Health Plans member portal. It’s a handy tool to track your claims all in one place. If you have trouble registering for your portal or understanding your claims, please reach out to our customer service team. We’re happy to help!  

How is an EOB helpful to me?

An EOB breaks down your healthcare costs in a comprehensive way. It lays out how much your care would have cost without coverage, how much you were actually charged (doctors offer a discount for Friday Health Plans members) and how Friday contributed to the charge based on the type of health plan you have.

It also contains good-to-know information about your health plan’s deductible, the services you received, the date the services were performed, and the dates the services were covered.

Review your EOBs, and if you are surprised or concerned by anything you see, please give us a call for help. We’ll work with you to find out what happened and see if we can re-submit a claim to your provider if things don’t add up.

Big note: You do not pay anything upon receiving your EOB. In fact, in some cases you may owe nothing (if you already paid your copay at the doctor’s office, for example). Either way, you’ll receive a bill directly from your provider and that is when you pay.

As always, if you have any questions about your plan, benefits, or services, please call our Colorado-based customer service team:  800-475-8466

The post What’s an Explanation of Benefits (EOB)? appeared first on Friday Health Plans.

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No doubt all of you filed your taxes weeks ago like the thoroughly responsible citizens you are. But since the due date is just a week away, we figured we’d provide a friendly reminder outlining the materials you need to show proof of health insurance for 2017.   

As you know, under the ACA most Americans must buy health insurance each year. If you go three full consecutive months without health insurance, you get fined by the IRS.

So, to prove that you had health insurance this past year, the IRS requires you include one of three forms when filing your taxes: 1095-A, 1095-B, and 1095-C. These forms are filled out by your insurance company and then sent to you.

Each of these forms indicates the months you had health insurance coverage:

  • 1095-A: You’ll use this form if you bought your health plan through Connect for Health Colorado. Connect for Health Colorado should have sent this form to you directly in the mail.
  • 1095-B: You’ll use this form if you bought your health plan directly from us. You’ll also use this form if you are part of a small group. If you haven’t received this form in the mail, please reach out to our customer service team. This should have been mailed to you.
  • 1095-C: You’ll use this form if work for a Qualified Large Employer and you get health insurance through your job. Please coordinate with your employer if you haven’t received this yet.

As always, if you have any questions about your plan, benefits, or services, please call our Colorado-based customer service team: 800-475-8466

We’re also happy to answer your questions over email. Drop us a line at: custsrv@fridayhealthplans.com

The post Health Insurance and Filing Your Taxes appeared first on Friday Health Plans.

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Hey there, Friday members! We hope you’re having a healthy and happy 2018 so far.

Spring is in the air and as we approach the second quarter of the year, we want to make sure you have all the health plan knowledge you need to stay healthy and keep your healthcare costs down.

So today, we’re outlining the free benefits that come with your Friday health plan.

We’re talking about benefits like: free doctor visits, free screenings, free vaccinations, free wellness visits, and more. Some plans even have $0 preferred generic drugs.

As always, if you’re confused by anything you read or have any questions about your plan, benefits, or services, please call our Colorado-based customer service team:  800-475-8466. We’re here to help!

Set up your annual wellness visit

An annual wellness visit is a free comprehensive preventive exam with your primary care doctor or OBGYN. It includes certain preventive tests, screenings, and shots. It’s also great for discussing your health history and health goals with your doctor who can make referrals and recommend any further tests that need to be done.

Best of all, this visit is included in every Friday Health plan. And while you can get it done anytime of the year, we suggest getting it done sooner than later (like now-ish).

Annual wellness visit included tests and screenings:

For all adults

For all women

For all children

Important note: Some tests ordered by your doctor during the wellness exam may not be covered. Be sure to ask first!

We’ve got your preventive drugs covered

Put that wallet away. With every Friday health plan, you get access to generic Affordable Care Act (ACA) preventive drugs, including birth control. Check that list here.

All plans have access to a wide-range of vaccines to help keep you in ship-shape. You can get these done at your primary care doc’s office or through a local, convenient vaccine provider:

With Friday’s individual Bronze, Silver, and Gold plans (not Bronze HSA), preferred generic drugs are also $0. You can see that list right here.

Get your peepers checked

Every Friday health plan includes an annual WellVision Exam. It’s super easy to schedule. Simply visit vsp.com, find a close and convenient eye doctor (they’re all in-network), and schedule an appointment. It’s that easy.

In addition to standard visual acuity tests, your eye doctor will look for eye muscle imbalance, vision disorders, and eye disease that could potentially cause future problems. Based on the results, your eye doc may recommend further testing.

Take advantage of your three free doctor visits (individual plans only)

Whether it’s that nagging head cold that won’t seem to go away or that weird lump you’ve been meaning to get checked out, you’re covered at no cost. You have three free visits* with your primary care doc in addition to your annual wellness visit.

*Not available on the Bronze HSA plan.

Again, if you have any questions about your plan, services, or benefits, please call our friendly Colorado-based customer service team: 800-475-8466 or drop us a line at custsrv@fridayhealthplans.com 

The post A Member’s Guide to Maximizing the Free Stuff appeared first on Friday Health Plans.

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Health insurance can be pretty darn tricky. And so, not so surprisingly, our Colorado-based customer service team gets some great questions from you folks each week.

Long story short, we figured many of you would benefit from seeing the answers to the most common questions we get each month. So that’s what we’re doing in this post.

We work hard to make health insurance easy, but if you get confused by some of the terminology, check out our glossary of terms here.

If there’s a question you have that we didn’t answer below, please give us a call at: 800-475-8466. We’d be happy to help!

What’s an Explanation of Benefits (EOB)?

An Explanation of Benefits (EOB) is a statement you get from your health insurance company after you receive healthcare. It is not a bill, but it explains which medical treatments and services you received, how much of it was covered by your Friday health plan, and how much you may owe.

Remember, an EOB shows what you may owe your provider, not your health insurance company. Always wait for the invoice from your doctor or healthcare facility before paying for services.

How do I see my EOB?

You can view your EOB on the Friday Health Plans member portal. It’s a handy tool to track your claims all in one place. If you have trouble registering for your portal or understanding your claims, please reach out to our customer service team. We’re happy to help!  

How is an EOB helpful to me?

An EOB breaks down your healthcare costs in a comprehensive way. It lays out how much your care would have cost without coverage, how much you were actually charged (doctors offer a discount for Friday Health Plans members) and how Friday contributed to the charge based on the type of health plan you have.

It also contains good-to-know information about your health plan’s deductible, the services you received, the date the services were performed, and the dates the services were covered.

Review your EOBs, and if you are surprised or concerned by anything you see, please give us a call for help. We’ll work with you to find out what happened and see if we can re-submit a claim to your provider if things don’t add up.

Big note: You do not pay anything upon receiving your EOB. In fact, in some cases you may owe nothing (if you already paid your copay at the doctor’s office, for example). Either way, you’ll receive a bill directly from your provider and that is when you pay.

Does my Friday health plan cover maternity?

First off all, congratulations! With so much to be excited about, Friday has you covered throughout the whole process with your doctors and delivery team.

To start, be sure to pick an OBGYN that will deliver your baby at an in-network hospital. Your Friday health plan will cover the standard health tests, supplements, exams, and hospital delivery and stay.

Don’t forget to give us a call when your bundle of joy arrives so they can join your Friday health plan and receive all the health benefits for new babies.

Are physical therapy visits covered with my Friday health plan?

Yep. Physical therapists are specialists and are covered the same way. While you do not need a referral from your primary care doctor to see a physical therapist, you must see a PT who is in the Friday Health Plans network, otherwise you won’t be covered.

Search for a convenient, in-network physical therapist using our provider search.

Please also keep in mind that you will be required to pay your plan’s copay, or the flat fee, for your physical therapy visit. This copay varies based on your specific Friday health plan, so be sure to review your plan details on your member portal before your visit.

How do I schedule my free annual eye exam?

Every Friday health plan includes an annual WellVision Exam. It’s super easy to schedule. Simply visit vsp.com, find a close and convenient eye doctor (they’re all in-network), and schedule an appointment. It’s that easy.

In addition to standard visual acuity tests, during the exam your eye doctor will look for eye muscle imbalance, vision disorders, and eye disease that could potentially cause future problems. Based on the results, your eye doc may recommend further testing.

How do I search Friday’s generic ACA preventive drug list? Where can I find the preferred generic drug list?

With every Friday health plan, you get access to generic Affordable Care Act (ACA) preventive drugs, including birth control. You can see that list here.

All plans also have access to a wide-range of vaccines to help keep you in ship-shape. You can get these done at your primary care doc’s office or through a local, convenient vaccine provider:

With Friday’s individual Bronze, Silver, and Gold plans (not Bronze HSA), preferred generic drugs are also $0. You can see that list right here.

As always, if you have any questions about your plan, benefits, or services, please call our friendly customer service team at: 800-475-8466 or custsrv@fridayhealthplans.com 

The post YOUR Questions Answered: March appeared first on Friday Health Plans.

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March is Women’s History Month and we’re here to honor it all month long.

As we celebrate the women, past and present, who have fought tirelessly for women’s rights, we especially celebrate those who have fought to improve health outcomes for women.

Women like Elizabeth Blackwell, the first woman to receive a medical degree in the United States, and Margaret Sanger, the trailblazing health activist who founded Planned Parenthood in 1916.

In the spirit of these movers and shakers, we’re going to outline all of the healthcare services women get with all Friday health plans.

When it comes to healthcare, there’s a bit more upkeep than your male counterpart. Fortunately, your health plan includes a bunch of $0 services that will help you stay healthy and keep your costs down throughout the year.

Set up your annual well-woman exam

An annual well-woman exam is a free comprehensive preventive exam with your primary care doctor or OBGYN. It includes certain preventive tests, screenings, and shots. It’s also great for discussing your health history and health goals with your doctor who can make referrals and recommend any further tests that need to be done.

Best of all, this visit is included in every Friday Health plan. And while you can get it done anytime of the year, we suggest getting it done sooner than later (like now-ish).

Well-Woman exam included tests and screenings:

  • Cervical Cancer Screening (Pap smear)
  • Anemia Screening
  • Breast Cancer Mammogram Screening (for women at risk)
  • Breast Cancer Genetic Testing (for women at higher risk)
  • Cholesterol Screening
  • Diabetes Type 2 Screening
  • Urinary Tract Infection Screening
  • Gonorrhea Screening
  • Chlamydia Screening
  • HIV Screening
  • Human Papillomavirus (HPV) Test
  • Syphilis Screening
  • Tobacco Use Screenings and Preventions
  • Osteoporosis Screening (for women who are at risk)
We’ve got your birth control covered

Put that wallet away. With every Friday health plan, you get access to free birth control.

Friday’s no cost birth control includes many types of birth control pills, IUDs, the NuvaRing, and Depo Provera — which you can find on the Friday formulary. (If you have questions, please give us a call to make sure your method is $0.)

Quick note: When making an appointment with your OBGYN or primary care doctor to discuss birth control options, be sure to ask if they prescribe birth control. Not all physicians’ offices prescribe birth control.

Get healthy, stay healthy with $0 generic drugs

With Friday’s Bronze, Silver, and Gold plans (not Bronze HSA or catastrophic), preferred generic drugs are also $0. You can see that list right here.

You also have access to a wide-range of vaccines to keep you in shipshape. You can get these done at your primary care doc’s office or through a local, convenient vaccine provider:

Gonna be a mom? Maximize those maternity benefits

Congratulations! With so much to be excited about, Friday has you covered throughout the whole process with your doctors and delivery team. To start, be sure to pick an OBGYN that will deliver your baby at an in-network hospital.

Your Friday health plan will cover the standard health tests, supplements, exams and hospital delivery and stay. Don’t forget to give us a call when your bundle of joy arrives so they can join your Friday plan and receive all the health benefits for new babies.

Take advantage of your three free doctor visits

Whether it’s that nagging head cold that won’t seem to go away or that weird lump you’ve been meaning to get checked out, you’re covered at no cost. You have three free visits* with your primary care doc in addition to your annual well-woman visit.

*Not available on the Bronze HSA plan

As always, if you have any questions about your plan, services, or benefits, please call our friendly Colorado-based customer service team: 800-475-8466

If you prefer email, you can also drop us a line at: custsrv@fridayhealthplans.com

The post A Woman’s Guide to Friday Health Plans appeared first on Friday Health Plans.

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Remember the house call from way back in the day (like the 1930s back in the day)? When family doctors would walk five miles with their bulky doctor bags to visit sick folks laid up in their beds?

Well, we’re here to tell you the house call is officially back — and it’s faster, easier, and better than ever. Meet DispatchHealth, an in-network urgent care service in the comfort and convenience of your own home or workplace.

Currently serving Friday members in the Denver and Colorado Springs service areas, DispatchHealth is on-demand urgent care that comes straight to you. That’s right. A medical professional drives to you (within an hour of your request) and treats you where you’re most comfortable, for a $75 flat fee.

Here’s how it works: 1) Request Care

Requesting care is easy; simply use DispatchHealth’s mobile app or website to start the virtual triage process. Or, call them directly: (303) 500-1518.

2) Explain Your Symptoms

Dispatch providers will triage your symptoms over the phone to understand what’s wrong and get the right care en route.

3) Receive Care in Your Home

On average, DispatchHealth’s mobile teams arrive on-scene within an hour. They are ER trained and equipped to treat anything an Urgent Care can.

DispatchHealth treats a wide-range of conditions, like:

Common Ailments: Fever, Cough, Cold, Flu, Headaches / migraines, Urinary tract infection, Dehydration, Anxiety

Eye: Eye infection, Eye irritation, Pink eye, Styes

Skin: Rash, Skin infections, Skin lesions, Lacerations

Gastrointestinal: Upset stomach, Nausea / Vomiting, Diarrhea, Indigestion, Constipation

Musculoskeletal: Joint or back pain, Strains or sprains, Minor fractures

Respiratory: Asthma, Bronchitis, Seasonal allergies, Upper respiratory infection

Female Conditions: Urinary retention, Urinary tract infection

Male Conditions: Urinary retention, Urinary tract infection, Prostate inflammation

Ear, Nose & Throat: Strep throat or sore throat, Ear infection or pain, Sinus infection, Nasal congestion, Laryngitis, Nose bleeds

As always, if you have any questions about your plan, benefits, or service, call our friendly Colorado-based customer service team: 800-475-8466. We’re here to help!

The post How to Use DispatchHealth appeared first on Friday Health Plans.

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