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Conflict can be uncomfortable. It triggers different behaviors in each of us, ranging from mean spirited destructive conflict to healthy and productive dialogue. Conflict is not a bad thing. In fact, it is important that a team engages in conflict...
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Part 2 of the Blog Series: How to Put the Five Behaviors of a Cohesive Team into Action. Click here to read Part 1: Five Behaviors That Drive Team Results The foundation of building a cohesive team is Building TRUST. The word trust can have many...
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Understanding what Drives customers helps sales professionals to tap into the underlying priorities of what is important to a customer.  People’s motives for making a purchase decision vary significantly.  It is up to us to listen, recognize...
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Customers have endless choices when it comes to purchasing products and services. Certainly, it is important to have a key point of differentiation and hopefully most companies are equipped to make this known. But this may not always be the reason a...
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Teams today are moving at a relentless speed in pursuit of meeting revenue and project goals. With a lot of energy and hard work, objectives are hopefully met and then it’s off to the next performance hurdle. This frenetic pace is exhausting and...
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One of the greatest challenges to identifying high potential leaders is to look beyond collective job experience and gain an understanding of leadership behaviors that inspire teams and shape organizations.  Truly great leaders are those with a...
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How do you celebrate success in the workplace?  As the year winds down, take time to reflect with your team and acknowledge and celebrate team performance and results.  Show your employees that you appreciate them and their contributions. ...
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Transform Your Leadership – Power of Praise & Recognition The #1 reason people leave their jobs is because they don’t feel appreciated.    Department of Labor Increase Retention:  Gallup found that giving praise has a profound impact...
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Think about workplace conflict.  What comes to mind?  Arguing? Back-stabbing? Compromise? Finding solutions?  Do you think of gossiping and hurt feelings?  Do team members take ownership for mistakes? Whatever you think of, conflict really comes...
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DiSC and MBTI are the most widely used assessments.  We often are asked what the key differences are between DiSC and MBTI and if there is an advantage of using one over another.  We find that the question is not ‘which assessment is better...
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