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CALLCARE will be exhibiting at Management in Practice at Olympia London on Thursday 26th September and we’d love to talk to you about ..read more
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CALLCARE by Gemma Harding - 2M ago
From the moment you answer the phone, your customer will be forming their own opinions about your business, and gaining an insight into ..read more
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CALLCARE by Gemma Harding - 2M ago
To make sure that your customers are receiving the best service that your business has to offer, consider creating a bespoke customer ..read more
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Customer experience is all about how happy your consumers are. Do they enjoy shopping with you? Do they find shopping at your business fun ..read more
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Communication is an essential part of business. You need to be there to answer your customer’s queries, respond to feedback, confirm ..read more
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Clients hold companies to high standards, especially when it comes to being able to access help by phone or email, day and night. Should a ..read more
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When it comes to customer service, there is often nothing worse than receiving a product or communication that you’re unhappy with. ..read more
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When it comes to cybersecurity in today’s world, the question businesses are asking is no longer “Will our IT system be attacked?” ..read more
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Sometimes, good employees leave. It’s a normal part of running a business, and usually, it’s for the best. People you respect leave on ..read more
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With the UK boasting more than 6,200 contact centres nationwide, over 4% of the population is currently employed in call centres. That’s ..read more

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