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Service Level Agreements (SLA’s) are fundamental to effective service provision. They provide the basis for managing the relationship ..read more
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Mission, Vision Statements, Values, Goals and Strategies Identified  Both people and organizations need to establish a strategic ..read more
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Here’s Your Quick Start Learning Guide to Performance Management Want to understand the basics of performance management? Many writers ..read more
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Stay motivated, committed, and moving forward Goals are objectives, targets, purposes, intentions, and plans that you intend to achieve ..read more
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Job titles are the official names or designations for the title of what you would call an employee who is performing a specific job. Job ..read more
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One of your sales management goals for 2019 is to improve the sales and marketing alignment within your company. Previously, both ..read more
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You’re a small business owner, and you want to take your business to the next level. It’s time to learn how to create your mission ..read more
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At almost every convention I speak at, someone will approach me afterwards and ask: ‘James, should I start a hotel business?’, or ‘ ..read more
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Use These Tips for Employee Retention to Retain Your Best Employees  Retaining key employees is critical to the long-term health and ..read more
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Marketing can be incredibly expensive. In fact, for many startups, after initial investment and any payroll obligations, marketing ..read more

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