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Email volume has been increasing exponentially due Black Friday, Small Business Saturday, Cyber Monday and “let’s have sales for the rest of the year” day(s). I don’t know about you but this year was just over the top! Now that that initial sales push is out of the way, looking back at the past week […]

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I recently received an email about how I am always “harping” about using BCc:. I giggled. Being this is a pretty focused site one could say I do “harp”. I do discuss many of the same topics albeit from different angles. They then literally scolded me for not mentioning how to find the BCc: in […]

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A site visitor writes: What does it mean when someone replies to your email with a blank message (i.e., empty message box; no message text, not even your original message)? There were no attachments from them, nor a return receipt function from me. (If I had to guess, I’m inclined to the view that it’s […]

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When sending attachments, the Sender is all too often concerned only about what they want to accomplish. In this case, sending their attachments to whomever they want to have them. The problem here is that by doing so, one risks shutting down the other side’s email box with their large unannounced attachments or using resources […]

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