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Point-of-sale platform Toast uses Appcues to increase their incremental annual recurring revenue (ARR) and product adoption rates. Their marketing team uses Appcues to create personalized, hyper-segmented in-product messaging without relying on their dev cylce—so they can ship in hours, not weeks.
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Overheard in Product is a weekly roundup of the best product-related news, conversations, and controversies happening on social and Slack. Find out what PMs are saying, what SaaS topics are trending, and what we're chatting about in the office.
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Offboarding matters, too. You know user onboarding is part of a good UX, but how do you offboard SaaS customers when they cancel? Find out how to design a user and customer offboarding experience that leaves a good impression, increases referrals, and reduces churn—includes offboarding examples.
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Overheard in Product is a weekly roundup of the best product industry news, conversations, and controversies happening on social and Slack. Find out what PMs are saying, what SaaS topics are trending, and what we're chatting about in the office.
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Overheard in Product is a weekly roundup of the best product-related news, conversations, and controversies happening on social and Slack. Find out what PMs are saying, what SaaS topics are trending, and what we're chatting about in the office.
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The Appcues product design team shares their favorite design tools and systems. Find out which tools real designers are using for product and UX design in 2019—including the best tools for wireframes, prototyping, interface design, file management, experience monitoring, and more.
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Overheard in Product is a weekly roundup of the best product-related news, conversations, and controversies happening on social and Slack. Find out what PMs are saying, what SaaS topics are trending, and what we're chatting about in the office.
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Overheard in Product is a weekly roundup of the best product-related news, conversations, and controversies on social and Slack. Find out what PMs are saying, what SaaS topics are trending, and what we're chatting about in the office. This week: good products, failing vs. learning, and conferences.
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Acuity uses webinars to deliver customer support that is fast, accurate, and human. Acuity's Director of Growth explains how they grew a SaaS webinar program to reduce support tickets, improve CS, and engage users—plus, how they used Appcues for feature adoption to increase webinar attendance.
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Great CX is a cross-team sport that requires a company-wide commitment to customer centricity in order to get right. Here are the 3 steps your company needs take to dismantle silos, enable better communications, and foster a customer-centric mindset across teams to improved your customer experience.
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