The Wistia Blog is home to actionable video and marketing tips and the occasional over-the-top product announcement. Wistia aims to teach, delight, and inspire their readers to do something, whether that means making your first video with an iPhone or changing your video marketing strategy.
May 21, 15:09 EDT Resolved - This incident has been resolved. We have reprocessed all newly uploaded content that failed to be processed during the incident. Transcript orders that were placed during the incident may take longer than normal to fulfill.
May 21, 14:20 EDT Monitoring - A fix has been implemented and we are monitoring the results.
May 21, 13:47 EDT Identified - The issue has been identified and a fix is being implemented.
May 21, 13:19 EDT Investigating - We are investigating reports of the Wistia application being unavailable. Uncached video embeds and API traffic may also be affected.
Apr 22, 15:32 EDT Resolved - This incident has been resolved.
Apr 22, 14:54 EDT Monitoring - A fix has been implemented and embeds should no longer be returning an error. We will continue to monitor.
Apr 22, 14:51 EDT Investigating - We are currently investigating reports that media embed urls that have not been accessed recently may be responding with an error. We are deploying a fix and will update as soon as we have more information.
Mar 22, 16:55 EDT Resolved - This incident has been resolved.
Mar 22, 15:54 EDT Monitoring - A fix has been implemented for this issue. We have also increased our async job processing capacity to work through the backlog.
Mar 22, 15:17 EDT Identified - Jobs that process in the background such as search indexing, updating embeds after they're saved in Customize, and sending emails from the app may be delayed longer than usual. The issue has been identified, and we are working to resolve it.
Mar 13, 14:00 EDT Identified - Some Facebook API requests are failing unexpectedly, and this may affect Wistia integrations. Please see Facebook's status page for updates: https://developers.facebook.com/status/dashboard/