Walk through a grocery store, and you’re bound to see a toddler clutching a tablet while his mother navigates the deli counter. Shop in Target, and you’re sure to see a baby who may not even be able to walk yet watching videos on his mother’s phone. These children and ones like them have been part of the landscape since those devices came into being. They could navigate these devices before they could walk or speak in complete sentences, and they are now a driving force in the workplace.
They are millennials, born between 1980 and 2000, and Generation Z, born from the mid-1990s to the early 2000s. They have grown up with devices in their hands and the World Wide Web at their fingertips. And they are making their mark on the workplace through technology.
A study from comScore’s 2017 U.S. Mobile App Report, which analyzed comScore digital audience data and survey results, found that millennials are not only the most likely to use apps, they are the most sophisticated and addicted users. Eighteen to 24-year-olds spend an average of 3.2 hours per day with apps — nearly 50 days per year — compared to 2.3 hours for the average user. Why not play into this love of apps?
Solutions like Xerox ConnectKey are key to appealing this next generation of workers. ConnectKey offers a tablet-like touchscreen experience customized to your business needs. These users who have been easily swiping, tapping, scrolling and pinching their way through task-focused apps since they were in diapers will find the intuitive design easy to use, resulting in fewer clicks needed to finish a job. The AltaLink and VersaLink products featuring ConnectKey offer tablet-like functionality that allows users to configure jobs by scrolling, just like a tablet.
The user screen is app-driven and task-specific, allowing users to customize it to fit their business preferences by placing the apps used most front and center. This is essential — the comScore report also found that millennial app users are likely to delete an app if they don’t like the way it looks on a home screen.
Protect sensitive documents by using a PIN Code or Card Release system.
Beyond an attractive look on a home screen, this generation also craves efficiency. Why waste time searching for documents when ConnectKey can organize them for you? Using a technology-powered MFP, users can gain immediate, secure access to digital documents using their IDs. Multiple users can access the same updated document at the same time, streamlining workflow. Records are replicated in the cloud for disaster recovery, offering access anywhere.
The younger generation has also been brought up knowing the importance of online protection and data security. Using ConnectKey, confidential records can be quickly and easily accessed and updated with new information, all while keeping records current and confidential.
Every ConnectKey technology-enabled device offers comprehensive, all-encompassing protection for all system components and points of vulnerability. One built-in security feature includes intrusion prevention, which prevents malicious attacks, the spread of malware and misuse by unauthorized users.
Additionally, a comprehensive firmware verification test, either at startup or when activated by authorized users, alerts users to any harmful changes to the printer that have been detected. McAfee Whitelisting Technology continually monitors for and automatically prevents any malicious malware from running.
ConnectKey capabilities prevent documents from being released until the right user is at the device — scanned information is protected using the highest levels of encryption. Processed or stored data that is no longer needed can be deleted using the National Institute of Standards and Technology (NIST) and U.S. Department of Defense approved data clearing and sanitization methods.
In addition to good-looking apps and reliable security, millennials crave flexibility within their workday. Gone are the days of a regular 9-5 schedule. This generation of workers expects that they can work from anywhere, any time. Cloud-based enterprise print management enables users to pull cloud printing from any Xerox ConnectKey Technology enabled MFP in the print environment. In doing so, they also increase document security by requiring authentication for print/scan and copy functions.
Mobile workers can connect to ConnectKey-enabled devices and use the Xerox App Gallery. Here, they can download new apps — scan and convert paper into the format they need with CapturePoint; translate documents via MFP, PC, or smart device with Easy Translator; or share patient information securely with the healthcare app.
Since businesses change over time, ConnectKey features an always evolving gallery of apps — including those from third-party developers — that lets you add, delete, or swap tools in your own custom app gallery.
Just like a business, workers evolve and change over time. The youngest generation of workers does not know a time before information was at the swipe of a page or a double click of a mouse. Xerox ConnectKey can help ensure you’re ready to keep up with the changing times, now and for the generations to come.
Staying one step ahead of your competition these days requires being up on the latest technology and the ways it can help your business. Here are five technology trends every small business owner should know in order to hit the ground running in 2019.
1—Internet of Things (IoT)
From smart thermostats in your office to smart speakers in your home, Internet of Things (IoT) technology is becoming a bigger and bigger part of our everyday lives. At work, as at home, IoT offers the opportunity to save time by streamlining everyday tasks, leaving you and your employees more time to focus on the big-picture thinking that can help your business grow.
To make the most of IOT in your business, first assess your day-to-day activities and those of your staff. Where would you like to save time? What menial or repetitive tasks could be handed off to technology rather than to employees? These are prime opportunities for implementing IoT technology. According to a report by McKinsey, 60% of all jobs can be at least partially automated.
Xerox technology can help. For instance, use the Xerox® Mobile Link mobile app to connect your mobile device to a Xerox® multifunction printer (MFP) and to the cloud. Then create customized One-Touch Workflows that scan documents from Xerox MFPs and automatically send them to your chosen locations or recipients. Save even more time with Xerox Web Capture: It scans documents directly into your business apps with no need to create files, rename documents or import the data to an app. (It even works with your existing scanners, meaning one less technology investment you’ll need to make!)
AI is already in use in a wide range of industries. For example, marketing automation software uses AI to engage in natural language email exchanges with clients or customers. Chat bots can hold text-based conversations with customers to answer basic customer service questions. AI can also be part of operating systems (like Siri for Apple devices) or virtual assistant apps to help businesspeople schedule meetings or manage their calendars. For businesses, AI has the potential to save time and money by taking over tasks currently handled by humans. A whopping 80% of companies plan to have chat bots in place by 2020, according to The Chatbot Consumer Report.
With so much data now available about everything from your customers to your competitors, sorting through all the information you have is beyond the capacity of humans. AI-based apps can use business intelligence to suggest actions businesses should take based on available data, helping business owners respond quickly to the data they collect.
3—Voice recognition technology
Consumers’ widespread adoption of voice recognition technologies such as Amazon’s Alexa is changing the way people search online. This, in turn, will transform how businesses optimize their websites, create digital content and advertise online. The ease and convenience of voice recognition technology will promote its expansion into other areas of business.
4—Digital privacy concerns
Consumer concerns about digital privacy are nothing new, but addressing these concerns is becoming more important for businesses in 2019. Aware of the potential for security breaches, consumers look to businesses to prove how they are protecting personal information. For example, any business that sells to consumers in the European Union needs to be aware of new GDPR security and privacy standards.
Meanwhile, as cyber crooks become more sophisticated, business owners will need to step up their security game. In 2017, the average small business lost nearly $80,000 annually to cybercrime, according to the Better Business Bureau. IoT technology will bring new risks as networked IOT devices open businesses to cyber hacking through channels you may never have thought of—like your office’s networked printers.
Fortunately, Xerox printers that have ConnectKey Technology let you secure your data even on a networked printer. Just use PIN codes to restrict access so only authorized users can print or scan sensitive documents. ConnectKey-enabled printers protect your data with encryption and can be set to delete data from the hard drive after it’s printed.
While virtual reality is a complete digital world, augmented reality overlays virtual images on physical surroundings. Augmented reality has many applications for business. For example, furniture retailer IKEA uses augmented reality to help customers visualize how furniture will look in their homes. Clothing stores can use it to help consumers envision how clothes will look on them. For an idea of the range of applications this technology might have, check out this article from Small Business Trends.
With so many changes on the horizon, 2019 year promises to be an exciting time for small businesses. Is your business ready to take advantage of all this new technology?
Visit Xerox.com to see the latest technology innovations, and to find out how they can benefit your business.
Between holiday stress, distracted or vacationing employees, unusual sales patterns, and managing your year-end budget, the fourth quarter isn’t the easiest time of year for business owners – especially the small business owner. Not only is everyone looking to you for answers, but keeping your business running smoothly while also trying to grow (and maintain a sense of balance) is no easy task.
But keeping stress low and profits high doesn’t have to mean adding items to your To Do list. The following tips can help you boost efficiency and preserve your peace and sanity in Q4 and beyond.
Tip 1: Shift your perspective
Most entrepreneurs founded their own businesses out of a love for the work they do and the customers they serve. Don’t let the day to day minutiae of running your business distract you from the joy and pride you feel in owning it.
Make time in the fourth quarter to retrain your focus on your goals for the coming year. Start by examining the successes of the past year. What did you do well? What do you want more of? Then explore the challenges. What can you do differently? Where should you delegate or reach out for support? Then finish by setting 3-4 measurable, trackable goals for next year, to help you recharge your excitement for the work you do and the population you serve.
Tip 2: Delegate.
A survey by The Alternative Board found that nearly two-thirds of business owners would benefit from delegating work to others so that they could focus on more strategic endeavors for their business like:
Sales revenue generation
New product development
Establishing new partnerships
Delegation is especially helpful during stressful periods like year’s end, or again during tax season. You’ve spent considerable man hours finding and training the right people. Leverage them.
“Those hours go missing from the sales, product development or marketing departments, which very likely all have higher revenue potential than the five-hour task that could be delegated. In short, business owners are missing out on increased sales and revenue because they are not outsourcing or delegating as much as they could (and probably should).”
Tip 3: Say Thank You
Showing some appreciation for your team can help you feel supported as well. By acknowledging the skills and value they bring, you may just find yourself more comfortable delegating, and feeling more secure in your decision making as 2019 rolls in. Here are a few strategies for appreciating your employees – without breaking the bank – this holiday season.
Tip 4: Take a Break
Small business owners are more likely to struggle with work-life balance than workers in other roles. In fact, entrepreneurs overwhelmingly report that the running their business is more stressful than raising children. It’s essential they take time off. The 1992 Framingham Heart Study, which still stands as the gold standard for long-term health studies, tracked workers over 20 years and discovered that men who don’t take vacations were 30% more likely to have heart attacks. For women, the number went up to 50%.
Talk about stressful: cybercrime is increasingly targeting small businesses. In the past 12 months, 47% of small businesses have suffered at least one cyberattack, according to a survey by Hiscox. Of those, 44% suffered between two and four attacks in that time period. Cyberattacks are more than just an inconvenience: Small businesses in the survey say the average incident cost them nearly $35,000. That’s not counting the additional fallout, such as losing customers, losing income and losing productivity while recovering from the attack.
Automation is the best way to save time and money, and to reduce errors. But the software you choose is just as important as the team members you hire. Make sure it is built to handle the management and automation of the workflows that keep your business running.
Stay organized with cloud-based storage like Google Docs or Dropbox for secure, centralized, and organized record-keeping.
Use accounting software like FreshBooks or Quickbooks, so you can stop worrying about actively managing your finances while remaining knowledgeable about what’s happening.
Find a tax software that integrates and directly imports from your accounting software to free yourself from the time spent manually inputting tax information.
Invest in a Web Capture solution that streamlines the scanning-to-web process that plays a significant role during tax time.
If you still think cybercrime can’t target your small business, think again. In the past 12 months, 47% of small businesses have suffered at least one cyberattack, according to a survey by Hiscox. Of those, 44% suffered between two and four attacks in that time period.
Cyberattacks are more than just an inconvenience: Small businesses in the survey say the average incident cost them nearly $35,000. That’s not counting the additional fallout, such as losing customers, losing income and losing productivity while recovering from the attack.
Trends in cybercrime
Most (64%) companies are already using Internet of Things (IoT) devices in the workplace, according to a survey taken earlier this year, and an additional 20% plan to implement them within the next 12 months. Already, 61% of respondents have already suffered an IoT cybercrime incident.
Business email compromise (BEC) attacks are also getting more prevalent and more sophisticated. Over half of IT security decision-makers in a recent survey say targeted phishing attacks are the biggest threat they face. How does it work? Cybercriminals access an employee’s email—often a C-level executive. Posing as that person, they email other employees requesting sensitive information or directing a financial transaction to be made. Last year, a Form W-2 phishing scam targeting businesses tricked email recipients into sending Form W-2s to cybercriminals. Thousands of employees had their personal information compromised as a result.
According to a 2018 Ponemon study, most data breaches are inside jobs. This doesn’t mean your employees are cybercrooks—most breaches result from negligence or carelessness. But while employees are your weakest link, they can also be your strongest defense. With proper training, they can become a “human firewall” protecting your business. Here’s what you need to do.
Create a cybersecurity policy and provide ongoing training
The FCC has resources to help small business owners develop cybersecurity policies. It’s also a good idea to have a third-party vendor conduct a security audit, make recommendations and provide ongoing cybersecurity training for your team and you (training should take place every six months). After training, conduct tests to see how employees respond.
Require regular password updates. Using reputable password management software that automatically generates and stores strong passwords can simplify this. Remind employees never to share user accounts, share passwords or store passwords where they can easily be found.
Be careful in the cloud
Back up your data securely in case of a ransomware attack. But be sure your data’s protected in the cloud with Xerox® DocuShare Flex. This cloud-based app for companies with five or more employees manages your data securely. Control access to documents, use the Content Encryption feature, and set up automated data archiving and destruction.
Protect your printers
Network-connected printers can expose your business to hackers. Xerox multifunction printers (MFPs) with ConnectKey have automatic file encryption built in so your data is protected during transmission; they can also overwrite the data on the printer’s hard drive after printing. ConnectKey enabled printers feature whitelisting technology that protects against malware and alerts you if attempts are made to compromise printer security. You can even use a Xerox MFP’s password authorization feature to restrict unauthorized users from printing sensitive documents, and to password-protect scanned documents so only authorized users can access them.
Employees are bound to break the rules. That’s why building in safeguards can help. Develop automated workflows to control where data goes and who can view it. Xerox printer and workflow solutions can set up workflows to scan, route and store data only where you want it to go—such as into specific folders, apps and cloud storage systems that you’ve approved.
Check and double-check
Use two-factor authentication to enable access to sensitive accounts or information, such as employees’ personal records, customers’ financial data or business bank accounts. When employees get an email from inside the company asking them to share sensitive data or make a financial transaction, have them call the co-worker to verify the request.
Cybersecurity is serious business. By taking the steps above, you can feel confident you’re doing your best to protect your company from cybercrooks.
For more tips on protecting your critical business data, subscribe to the Small Business Solutions blog today.
If small businesses can see the future benefits of innovative technologies, they will have an edge in their market. Predictive analysis tools like artificial intelligence and machine learning are picking up speed, and fast! It’s safe to say that innovative technologies are more than a fad, they’re here to stay. If you aren’t yet on board with implementing some of these helpful and time-saving technologies, there’s no better time to get up to speed than with the start of the new year. 2019 is going to be bursting with innovation and you don’t want your SMB to get left behind.
Here are 4 innovative technology areas in which to upgrade your business in 2018 to make 2019 your most productive year yet:
Automation has been a prevalent theme this year than ever before. If there is one innovative technology you should use in 2018 to increase productivity in 2019, it’s to automate your business processes. The first areas for consideration should be processes that are time-consuming and labor-intensive. If you aren’t sure where to start, look at automating some of your online marketing functions.
Sending emails, personalization, and social media posts can all be automated to save you time.
You can also automate processes such as sending invoices to customers once their order is complete, batch image optimization, and scoring leads based on user actions. Leverage workflow automation to make your business more efficient, minimize errors, and save time and money. Implement artificial intelligence and machine learning programs.
If aren’t doing it already, now is the time to start analyzing your data. Using a free tool like Google Analytics, to help your business reach its goals more effectively and efficiently. While Google Analytics has been around for a couple of years, not all small and medium-sized business owners are taking advantage of the benefits it can offer. The ability to track your customers’ activity on your website and respond based on their actions, or inaction, is invaluable. Don’t let 2019 sneak up on you without taking the opportunity to upgrade your business marketing strategy to include data analysis.
“More than half (54 percent) of all cyber attacks result in financial
damages of more than $500,000 including, but not limited to, lost revenue, customers, opportunities, and out-of-pocket costs.”
Ouch! That is not a position you want to put your business in, which means it’s time to get your digital security in check by making sure passwords are complex and changed frequently, implementing two-factor authentication, properly training employees, securing IoT devices, and ensuring IT security software is up-to-date.
You might think that artificial intelligence (AI) is only for large enterprises. But you’re wrong. Innovative technologies like artificial intelligence and machine learning applications are all over the place and you come in contact with them every day. AI is no longer a fad, it’s the future. So why aren’t you taking advantage of all that AI can do for your small or medium-sized business? Keep in mind that it’s not realistic to think that SMBs will be building their own AI. That would be heavily cost and time intensive. But, if you’re thinking it’s time to upgrade your business in the way of AI, hone in on technologies and applications that already use AI, rather than trying to build something from the ground up. Many small and medium-sized businesses implement AI products that are easy to use “out-of-the-box.” One of the best ways to be a part of the AI movement is to use programmatic advertising with companies like Facebook and Google. You can even turn over the metrics from the analytic data you collect to an AI program to help you optimize things like how much to spend on digital marketing. AI is also becoming increasingly prevalent in areas such as data security, email, and payment processing. Implementing AI in SMBs can be cost-effective, simple, and get your business closer to achieving your goals.
Do you ever wonder if other small and medium size business face the same challenges you do? Do you wonder if they’re focusing on the same topics, investing in the same technology, or pursuing the same goals? Today we’re looking back at our most popular posts from 2018 to show you just what SMBs like yourself were focused on in 2018, and to make sure you didn’t miss a word of productivity boosting, business shaping content.
It’s no surprise that technology ruled the day, with scores of readers looking for advice on where to invest their technology dollars, how to put new tech to use, and how to encourage their employees to embrace new processes and equipment.
Leveraging office technology to its maximum benefit was also a popular topic for readers, with How To posts like setting up scan to email, checking toner levels, and most of all, putting ConnectKey Technology® and apps to work for their business.
Security and social marketing are both topics that grew in popularity this season, along with remote work. No surprises there, as all three topics generating increased buzz across all channels this year, with security becoming a top concern among SMBs, and remote work increasingly taking hold across all industries.
Without further ado, we present Small Business Solution’s most popular posts of 2018.
How to Know When It’s Time to Replace Your Printer
If you’re like most businesses, you don’t give your printer much thought – until a problem brings it top-of-mind. To help you avoid unpleasant disaster scenarios, we assembled this helpful list of telltale signs that indicate when it’s time to replace your office printer.
How to Set Up the Perfect Remote Workspace
If you’re ready to reap the benefits of enabling your team to work remotely, or if you’re an employee who is about to make this shift yourself, we’ve got a simple guide to help you get started.
3 Ways to Spot a Phishing Scam
Email phishing scams remain the primary method hackers use to obtain victims’ personal data. Every good cybersecurity policy must educate workers on spotting suspicious emails and provide a process for handling them. Here’s how to get started.
Which topics, challenges or concerns were at the top of your list this year? Tell us in the comments. Stay ahead of the trends going into 2019 by subscribing to the Small Business Solutions blog using the box below.
This is the time of year when we show our appreciation for the people we care about. It’s a time to say thank you to everyone from your mailman to your mother. That most certainly includes the people who keep your business running every day. While not every company can manage a holiday party or bonuses for every employee, there are still plenty of ways to reward your team at year’s end.
Treat with treats.
“There’s food in the breakroom” has to be every employee’s favorite phrase in the entire office lexicon. Consider bringing in a catered lunch for a large crowd, or taking your small office out for a meal. Even something as simple as a spread of donuts and bagels can go a long way toward making your team feel appreciated.
Shout it from the rooftops.
Don’t wait until evaluation time to tell your team members that they’re doing a good job. Make it a habit to praise or congratulate your people regularly—and always do it in front of the team. You can take it a step further with personalized awards. Use these certificate templatesto recognize employees for a positive attitude, innovative ideas, hard work or simply being a great teammate. Just print them on your Xerox color printer and they’re ready for framing.
Write it down.
In the age of email, a handwritten note packs more punch than ever before. Taking the time to write out a thank you note is a great way to let someone know that you appreciate them. have is forever.
Have some fun.
Team building activities can be as valuable an investment as emerging technology. They reduce employee turnover, and can even help make your office more productive, considering that happier workers who feel appreciated are willing to give more. Poll your team and find out what they’d like to do, then plan a special – and simple – event that will bring everyone together. Inexpensive events like picnics, happy hours or bowling nights go a long way toward strengthening bonds and morale.
Give a gift.
Small treats like movie tickets or Starbucks gift cards are inexpensive ways to thank your employees at holiday time, and all year long. Wholesale warehouses like Costco or BJ’s make it easy to keep a supply handy in your office.
Make them famous.
If you don’t already select an employee of the month, it’s time to get into the game. It doesn’t take much work to recognize an employee each month. You can do so by posting their photo and story on your website or social accounts. Tell the world why they’re an asset to your business, and what earned them the Employee of the Month recognition. This not only makes employees feel good, but also reflects favorably on your business to potential employees as well.
Give the gift of time (off).
Time off with pay has extra value during the busy holiday season. When your team – or an individual team member – has been giving a little more, give back by offering them a day (or even a few hours) off on the clock.
Give a gift to a charity they support.
Is there a cause that’s close to an employee’s heart? Make a donation in their name.
Ease the tension.
Imagine the delight in your employees’ eyes when they see a massage therapist walk in the door. Between work stress and neck strain from sitting at a desk all day, office life can be tough on the body. Treat your team to a round of 15-minute neck and shoulder massages as a thank you this season. It can be more affordable than you think.
Celebrate them on a personal level.
Work anniversaries, birthdays and other significant dates are important to all of us. Celebrating them as a team makes your employees feel special. Banners, greeting cards and other decorations are an affordable and easy way to make someone feel noticed and appreciated. You can even do it right in-house with Xerox banner templates that can be used to create banners right from your Xerox printer. The banners print out in 4 pieces you can join together so you can make any day a “banner day.”
Whatever holiday you celebrate – and even if you don’t – gratitude is the attitude we should all adopt, all year long, and there’s no better time than today to get started.
For more tips on boosting employee productivity and reducing turnover, subscribe to the Small Business Solutions blog today.
For growing companies, choosing and upgrading their information technology is an important decision to avoid ending up with obsolete systems. What factors should small business owners consider to ensure they choose IT solutions that can scale with their companies?
Step 1. Assess your current problems
Talk to your employees and managers to find out what problems each department is having—not just with technology, like computers that keep crashing or printers that constantly jam, but with work processes. Remember, technology is only a means to an end. You may discover that slow printing is slowing down shipments from your warehouse and reducing efficiency as well as customer satisfaction. This is a bigger problem than just slow printing.
Step 2. Look ahead
To predict how rapidly your business will grow (and what type of technology that will require), look at your internal forecasts, such as sales projections, cash flow projections and hiring plans. Will you be adding new locations, expanding to new geographic or demographic markets, adding employees or relying on independent contractors?
Also look ahead to the future of your industry as a whole. What challenges will you face in remaining competitive in the next five to 10 years? How will technology affect your industry and what types of technology will be most important? For example, if you own an export/import business, robotic warehouse workers might be on your horizon, while a retailer may be more interested in virtual reality fitting rooms.
Assess your business processes. Which ones are already inefficient? Which ones work well for your current business but have the potential to create bottlenecks as your company grows?
For instance, if you’ve always had on-site employees and just one location, having half of your documents on paper and half of them digitized and stored in the cloud might work fine. But if you open a second location across town or start using remote workers, that haphazard system won’t work anymore.
The time to streamline inefficient processes is before business growth starts. That way, you’ll be able to keep running smoothly as the demands on your business ramp up.
Step 4: Focus on the big picture
With so many technology solutions out there, it’s easy to lose sight of your ultimate goal: growing your business. Technology is only a means to that end. Identify what you want to accomplish (such as better communication, faster workflow or easier document sharing) before you start researching solutions. For instance, Xerox’s DocuShare Flex document management solution grows with your company, scaling based on changes in user numbers, storage space and process requirements.
Step 5: Narrow down the contenders
Here are some questions to ask yourself about any hardware or software you’re considering.
How easily will it integrate with your existing network, software and hardware? If there are certain apps you rely on, make sure they’ll work with your new solution. Xerox® printers work with a wide range of popular business apps.
Is there compatible hardware or software available from the vendor and its partners that can enhance the technology’s functionality?
How much start-up training is required? Products that are intuitively easy to use or include software or wizards that take you through installation and set-up are more efficient.
Can it multitask? For example, some “multifunction” printers only let you use one function at a time, which can cause problems in a growing business if someone wants to make copies while others are printing. Look for true multifunction solutions like Xerox® multifunction printers.
What types of security features does it offer? Fast-growing businesses can be especially vulnerable to cybercrime. Protect your network with tools such as Xerox® ConnectKey® Technology-enabled printers—they exceed industry security standards for data encryption, device detection and intrusion prevention.
What use capacity does it have (i.e., number of users or seats, print jobs per day, pages per minute)?
What is the true cost of ownership (TCO)? For example, inkjet multifunction printers cost less than laser printers upfront, but when the cost of ink is added into the equation, inkjets often have a TCO higher than laser printers.
What type of training, support and customer service is provided? Downtime will hold your growing business back.
What do others have to say about the technology? Check out online reviews from users with similar size businesses. Also read expert reviews and look for quality indicators such as industry awards.
When it comes to IT, you should never scrimp—but you can spend wisely by using rebates, joining rewards programs such as the Genuine Xerox Rewards program, and signing up for marketing emails to get special offers and discounts. Focus on technology you truly need; then make the necessary investments to fuel efficiency and growth.