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More than ever, customers are relying on online reviews to help them figure out where to eat. For a lot of guests, eating out at a restaurant is a special occasion that doesn’t happen every day. For this reason, people want to collect as much information as possible ahead of time so they can be […]

The post How To Increase Positive Online Restaurant Reviews appeared first on Restaurant Den.

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The restaurant industry is a notoriously difficult business. Chances are you’ve already heard the frequently quoted adage which states that most new restaurants don’t even make it past the first year. In fact, this statement is born out of a study done at Ohio State University which found that 60% of restaurants fail in the […]

The post Why Restaurants Fail & How You Can Avoid Their Mistakes appeared first on Restaurant Den.

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Jon Taffer is a bar consultant, television personality, founder and owner of his own media company, and author. He’s best known for his role as host of the hit reality television series Bar Rescue. He recently did an interview with Gary Vaynerchuk about his experience on bar rescue as well as a question and answer […]

The post Advice From Jon Taffer On Why Customer Service Matters appeared first on Restaurant Den.

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