Bringing people and ideas into focus to make your initiatives succeed. POPin provides a platform that improves a company’s business outcomes through the collaborative engagement of its employees, partners, and clients
Are you struggling with keeping your workforce aligned? You’re not alone.
2 million Americans quit their jobs every month. Though there are a number of reasons why people quit their jobs, one of the biggest contributors is a lack of alignment with their company.
People want to feel like they share values and goals with their companies. When they don’t, they feel disconnected. This can result in poor motivation, bad work, and low retention.
Things, such as language and cultural differences, can affect your operations. Here are tips for removing these barriers to ensure workforce alignment. Read on to learn more.
It’s no secret that language barriers make communication difficult. But Americans increasingly have to adapt to a world in which fewer people speak English at home.
Did you know that 1 in 10 people living in America can’t speak English? Today’s workforce is more diverse and international than ever before.
That can lead to frustrating language barriers that hurt your bottom line. Language barriers don’t just make it difficult to give direction. They also hurt productivity, add stress, and lead to less alignment.
Managers must ask themselves what they can do to help communication. One such strategy is to translate work documents into the languages of their employees.
This might seem time-consuming and expensive; however, there are a number of tools that let you translate the text for free.
You can also use an interpreter. This will make sure you hold your employees accountable and lose nothing in translation.
You can also provide language classes to your team. Your employees don’t need to be fluent. But learning a few basics can go a long way in making them more productive.
Workforce alignment is impossible if you don’t align with your employees’ values.
Cultural differences can be just as harmful to your workplace as language barriers. How can you expect your employee to do their job if that job doesn’t match their cultural values?
If you are dealing with cultural differences at work, you can ask yourself a few questions. The first is whether or not the cultural difference is part of the job.
You might have an employee who has a problem with a work task. If that isn’t required in their position, you can overcome it. If it’s part of their normal job duties, you might have a problem.
You should also ask yourself if you’re doing everything you can to overcome the difference. Many cultural differences can be overcome if you are sensitive and willing to meet in the middle.
Of course, the best thing you can do is educate yourself on your employees’ cultures. This will give you a better idea of how you can foster engagement and alignment.
How can you overcome language and cultural differences? Communication.
Communication affects productivity in the workplace. Make sure you are engaging with your employees and setting up open communication channels.
Try engagement surveys, feedback platforms, and frequent face to face communication.
Your Workforce Alignment
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Our crowdsourcing platform builds trust, identifies confusion, and sources improvement. Check out our producttoday.
Have you ever worked a job you absolutely hated? It really wears away at your soul over time. Regardless of the specific reason why you hated your job, chances are it had to do with a lack of engagement.
Whether it’s because you didn’t care about the work you were doing or weren’t challenged enough or given enough responsibility, you probably struggled to wake up for work in the morning. It’s a horrible trap to fall into.
Now that you’re the leader of a company, responsible for staff management, you should make sure your employees aren’t falling into the same trap.
Here are 5 reasons why you should care about your employees’ happiness and engagement.
1. Better Productivity
Unhappy, unengaged employees are less motivated to work hard and be productive.
A 2013 Gallup study found that unengaged employees were outperformed by happy, engaged employees by 21%. This discrepancy came out to about $450-550 billion in lost profits due to poor productivity.
Not only is making your employees happy a tremendous moral good, it also makes your company much more profitable. Engaged employees are productive employees.
2. Less Turnover
This one is simple: If your employees are happy, they’ll want to work for you for longer. In fact, a Hay Group study found that engaged employees were 87% less likely to quit their jobs.
The positive effects of this employee retention cannot be overstated. If you keep your employees, you can build lasting relationships with customers, you won’t have to train new hires constantly, and your employees will actually have time to grow and get better at their jobs. It’s a staff management win-win-win.
3. Customer Satisfaction
A 2016 study found that companies with superior customer service had 1.5 times as many happy, engaged employees as companies with sub-par customer services.
You really don’t need a study to tell you why this is the case. If you’ve walked into any fast food chain, you know that a disgruntled employee affects your experience negatively. And they’re most likely disgruntled because they are unengaged at their job.
4. Less Sick Days
If you hate your job, you’re more likely to call out with as little as a case of the sniffles. If you’re already unmotivated at work, a minor cold, or something more serious like the flu, can really bog you down.
Happily engaged employees, however, have 3.5 fewer absences per year, on average. This helps your business run as smoothly as possible.
5. Better Company Reputation
There is no better head-hunter than an engaged staff. If you intend to attract the best and brightest minds to your operation, you’ll want a team of people that can vouch for your company.
Plus, with sites like Glassdoor and other employer review web applications, it’s easy to have your reputation tarnished by disgruntled employees.
Staff Management Is Essential
Hopefully, you now understand how vital employee engagement is to the success of your company. It can also make or break you as a leader, and you only get so many leadership opportunities.
If you’re looking for help optimizing your leadership strategies, check out our product. It can help provide you all the staff management insights you need.
Effective work communication is arguably the key ingredient to a healthy and successful workplace.
Properly communicating can boost productivity and increase employee morale and happiness. So why is great communication so difficult to achieve?
One reason is that effective work communication is a two-way street. If you as a leader are only communicating through one-way monologues, you’re limiting your potential for success.
Improvement Comes from Feedback
Many websites have a feature where visitors can submit feedback about the site or the business it belongs to.
Sometimes they’ll pass along something positive, like a thank-you note or praise for a great customer service experience.
Other times the feedback isn’t as nice. They’ll complain about an unhelpful sales rep or argue that prices or too high. Other times they’ll report a 404 error on the website or a defect in a product they bought.
So why do those websites provide an option to submit feedback? It’s because that feedback is very valuable.
Without that feedback, how would they know what makes their customers happy? How long would it take them to find the website glitch or product failures without user-submitted reports?
Great companies can take that feedback and do something with it. They can promote the rep with the great reviews to train new employees about the job. They can investigate the cause of the product defect to create something even better than before.
In much the same way, two-way communication allows you to receive beneficial and insightful feedback and ideas. Your employees and co-workers see and hear things you don’t; they have different experiences than you.
If you only use one-way monologues to communicate, you’re shutting yourself off from this feedback. Keep that door open and allow effective work communication with ideas and opinions flowing back and forth.
Domination Can’t Equal Collaboration
The success of any company with multiple employees is based on collaboration.
Business is a team sport. All the players have a special role on the team. Only through teamwork can all those individuals create something far beyond their own capabilities.
One-way communication is not collaborative by nature. It involves only one voice, one point of view, one set of skills and experience. Nobody else is allowed to contribute.
As such, one-sided conversation can directly inhibit the very key to business success.
As great as they are, even Michael Jordan and LeBron James can’t win basketball games on their own. They need teammates that can help play defense, rebound, and yes, maybe even score a few points.
Remember to pass your teammates the ball.
Everyone Communicates Differently
Some people are outgoing, talkative, and comfortable around everyone. Others are more reserved and introverted or even shy.
Everyone has their own preferred methods of communicating.
For some, a monologue might be very impactful. Like students in a lecture hall at a college, some people retain information better by listening, thinking, and taking notes.
Others learn better through more interaction and hands-on activity. These are more like the college students who excel through lab work and field experience.
As a leader, it’s your responsibility to learn the different habits and tendencies of your employees to communicate most effectively. By adjusting how you communicate, you can get the most out of your office interactions.
Tools for More Effective Work Communication
POPin makes it easier to have two-way communication in the office.
Take some time today to see how our powerful tool can help your workplace.
As a student, you were told 5 million times how important it is to get your name on a paper.
We’ve got news for you: the benefits of authorship, specifically co-authorship, extends to business. As you share the authorship for the direction of your company and the ideas
Here, we talk about how to share authorship in a way that’s beneficial and productive for all involved–and ultimately beneficial for your business.
Finding Opportunities for Co-Authorship
First things first: how do you find these opportunities?
As a student, the easiest place to get in on important papers was working with your professors. In business, the same basic rules apply.
You can work with leaders in your industry to combine insights for other professionals–it can be right for both of you.
You could also work with academics if their field intersects with your particular business interests.
Once you’ve found a potential candidate, you should already have some idea of what topic you’d like to collaborate on so they’re clear on the project they’re signing up for. Clarity on the topic can also help you decide if you want someone who can play off your subject matter specialty.
From there, it’s all a matter of convincing them the benefits of co-authorship in general and the benefits of working with you in particular.
Clear Division of Labor
Once you’ve got a collaborator on board, you need to have an honest discussion about how you plan to divide labor.
The road from cool idea to published final product is a long one with plenty of potential potholes. Issues related to the division of labor are a big one.
For example: who will be collecting the data? Who will be going through the data for the insights you need to make the important points? Who will be doing the writing? Who will be editing? What about graphics? Will you split the time?
All of these are important to talk about before you dive in and find yourself halfway through the book with someone you can’t stand working with. The division will be a little different in practice, but you should at least have an idea of what direction you’re heading.
Negotiate Authorship Credit
You’re both presumably going to have your names on the final product, but whose name goes first? Alphabetical works great for you if your last name is Albert, but not so much if your last name is White.
It’s not just about author credit, though. It’s about who the data ultimately belongs to, what happens if one of you wants to move forward with a different project using this data, etc.
An Authorship Prenup
Finally, you should negotiate the co-authorship equivalent of a prenuptial agreement.
You need to know who’s doing what, who’s covering what, who keeps the data if you part ways, etc. Have the less pleasant conversations early–they’ll be much worse if you find yourself in a sticky situation later.
More Insights for Your Business Growth
Ready to grow your business beyond authorship?
Check out our blog for all kinds of posts to help your business flourish, like this post on how communication affects productivity in the workplace.
Or, for a closer look at what our platform has to offer your business, take a look at our product page.
There are roughly 660,000 e-commerce businesses making money online today. Those only represent a small portion of the larger amount of businesses (including brick-and-motor) that exist in the world.
Why is that information relevant?
Because competition in business today is fierce. And with the increased sophistication of networking technology, it’s primed to get even more cut-throat.
To get ahead in today’s business environment, our team at POPin is a huge proponent of using organizational alignment.
Organizational alignment is the process in which a company ensures all aspects of their business, from management to structure, get optimized to achieve their core mission.
Through organizational alignment, companies can achieve higher levels of productivity. They can do this with fewer wasted resources. It also reduces the amount of pressure put on leaders to manage a company’s problem areas.
Here is a list of 3 ways organizational alignment can benefit your business.
1) Alignment Gives Employees a Clear Picture of Their Role, Boosting Productivity and Reducing Turnover
Turnover in employees can be one of the most costly challenges business leaders struggle with. When margins are tight, having a workforce that’s likely to stick around can be a big deal.
Alignment helps define the roles of employees more stringently. This leads to less confusion about who should be doing what and puts less stress put on employees when tasks are assigned.
Furthermore, alignment gives employees a clear picture of how it is their role adds to the company mission. Employees who understand how their work matters are less likely to become dissatisfied. They are then easier for business leaders to retain.
2) Decision Making Is Easier
Company leaders are often victims of needing to weigh in on every micro decision made within an organization. This causes a couple of problems, the first being that it eats away at a leader’s time. The second issue is that it halts other’s work since they need to wait for decisions to come down.
With alignment, each department has a leader who manages their jurisdiction. When decisions need to be made within that jurisdiction, they are the ones to make them. They then report a top-line overview of what was decided to company leaders at a later time.
This speeds up the decision-making process significantly and frees leaders up to only manage top level issues.
3) Your Company Will Generate Better Products and Services
Alignment makes people accountable. It gives specific tasks to departments and employees and tells them that they own them. That makes it so people have skin is in the game and when people have skin in the game, they give their best effort.
As a leader, knowing that you’re getting the best out of everyone on your team means less wasted resources. It also means that any problem areas in your workflows can be easily linked back to the source and fixed.
Wrapping Up Organizational Alignment Benefits
Business owners need every advantage they can get to provide the best products and services to their customers at the best possible cost.
Aligning your organization can give your team the structure they need. It lets them streamline processes and master their respective roles.
Our team at POPin is made up of innovators, technologists and growth hackers. We specialize in providing companies with modern solutions to get the most out of the business.
If you’d like to know more about how POPin can maximize your prepossesses, check out our alignment tools for free today.