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We have been expecting an update to the R2 standard for a little while now, since the last update was done in 2013. The current standard has been in place for 5 years, and with the changes in technology that have occurred in that time, it’s been agreed that it’s time for an update.

What’s New with R2?

The new standard will be known as R2v3, and is currently in the public comment phase. The proposed changes to the existing standard were put together by SERI (Sustainable Electronics Recycling International), the governing body of the standard and the TAC (Technical Advisory Committee), a group that represents recyclers, auditors and certifying bodies, manufacturers and retailers, customers of R2 facilities, environmental agencies and advocates and others in the industry.

Download Requirements Summary

As mentioned, R2v3 is in the public comment phase. The public is encouraged to review the draft — download it here — and submit comments and suggestions within the 45 day public comment window. All comments will be considered by the TAC.  Multiple public comment periods may be initiated as the TAC makes additional changes to the R2v3 draft. 

The final version of the R2v3 Standard is expected to be completed and approved in late 2019.

What’s Different with R2v3?
  • Most of the existing requirements in R2:2013 remain.
  • Some requirements have been clarified to achieve more consistent outcomes.
  • Requirements in key areas have been strengthened – especially in the areas of data protection; reuse/repair; managing the flow of material through the downstream; and environmental, health and safety.
  • 13 Provisions in R2:2013 reorganized into 10 Core Requirements.
  • Reorganization better reflects how requirements are implemented and mirrors the flow of materials through the reuse-recycling process.
Download Comparison Between Standards
What’s Next?

SERI is committed to hearing feedback from stakeholders so you are encouraged to make your voice heard! We expect a final version of R2v3 by the end of 2019. At that point, it is anticipated to be three (3) years to audit and certify to R2v3. Visit SERI’s website for information and follow us on Twitter, Facebook or LinkedIn for continued updates on R2v3.

The post R2 Revision Review – R2v3 appeared first on Glacier Consulting.

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For organizations that are currently certified to RIOS:2006, all transitions to the RIOS:2016 certification should be completed by the end of September 2019.

In order to meet this deadline, internal audits should be scheduled to occur within the next couple months (in late spring 2019).

New Version Emphasizes
  • Overall quality
  • Proactive versus reactive action
  • Output
  • Identifying external influences on stakeholder requirements
RIOS:2016 Certification Guidance
RIOS:2016 Certification Must Be Completed By September 30, 2019
  • All new contracts shall be written for RIOS:2016 after the release date.
  • New certificates to RIOS:2006 may be issued by the CB for up to 180 days from the release date of the RIOS:2016 certification program.
  • Re-Certification to RIOS:2006 may be completed if the certified company’s expiration date is within 12 months of the release date for the RIOS:2016 Certificaiton Progam.
  • All Certificates issued to RIOS:2006 shall expire on or before the transition completion date of September 30, 2019 for the the RIOS:2016 Certification Program.
  • Surveillance audits scheduled within the transition period may continue to be audited to the RIOS:2006 standard, until transition to RIOS:2016.
  • Recertification audits scheduled more than 12 months after the effective date of this document shall be conducted as an upgrade/transition audit to RIOS:2016.
  • CBs currently accredited by ANAB for RIOS:2006 certification services will be required to apply to ANAB for accreditation to the revised and new requirements of RIOS:2016 and the RIOS Certification Program.

New RIOS:2016 Certifications – Recyclers may be certified to the new RIOS:2016 standard as soon as the Certification Body is accredited to RIOS:2016. RIOS:2016 Audits may be conducted by CBs accredited RIOS:2006, prior to receiving accreditation to RIOS:2016. Audits must be conducted according to the RIOS:2016 Certification Program.

Upgrades to RIOS:2016 Certification
  • RIOS:2006 Recyclers must complete an upgrade audit to RIOS:2016 within the transition period to maintain certification.
  • Recertification audits may be completed earlier than required in order to upgrade to RIOS:2016 provided sufficient audit time is used to achieve the transition and recertification.
New RIOS Certifications
  • All new contracts shall be written for RIOS:2016 after the release date.

The post Time Is Almost Up – RIOS Certification Update! appeared first on Glacier Consulting.

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Myth #1 – ISO 9001 Is All About Policies & Procedures

No, it’s actually about the overarching framework of quality. Yes, policies and procedures are a part of it, but it’s not just having a manual and being done with it that matters.

ISO, and all of the other certification bodies for that matter, are putting much more of an emphasis on full organization involvement. ISO 9001:2015 emphasizes the role of leadership, from providing structure and resources to communication. Beyond leaders, every employee is accountable and responsible for quality management in their own way. Modern standards seek to involve the entire organization to embrace the end goal, as opposed to just one person in charge of quality, walking around with a clipboard.

Myth #2 – Internal Audits are Painful

Try to view the internal auditor as a member of your team. Internal auditors are human beings and they understand that this is big deal for your company. They know you have probably spent a lot of time and money to prepare for their arrival, and you all share the ultimate goal of having your company pass your certification audit to achieve your certification.

The actual internal audit can go smoother if you can make sure your entire team is aware of the day of the internal audit, and that all systems and documents will be available and easily accessible. Be sure to answer any questions from your staff prior to the audit to make sure everyone is on the same page and there is no confusion when the auditor arrives.

Myth #3 – ISO 9001 Certification Is Not Worth It

ISO 9001 is the most widely adopted standard in the history of standards for a reason. The external benefits (improved quality, reduced complaints, increased customer base, increased revenue, increased reputation, reduced insurance costs, reduced regulatory hassles) alone make it well worth the investment in pursuing the standard.

There are also less visible benefits for achieving ISO 9001 certification and that is explained in an intriguing article that says “The most experienced machinists, fabricators, administrators, all employees suddenly acquire an appreciation for quality which they did not have, no matter how good they may have been. This quality awareness does not fade away easily. Even those who offer strong resistance to change learn to respect and very much appreciate all the practical value in a good quality management system.”

Join Our Free Educational Webinar For More ISO 9001 Information!

Wednesday, Feb. 27 at 2 PM (Eastern)

Join our educational webinar 5 Myths You’re Believing About ISO 9001 Audits

Scott Jones, founder of Glacier Consulting and experienced lead auditor with over a decade of experience in helping companies achieve certification, will explain the common misconceptions about ISO 9001 audits and share valuable insights. Don’t miss this opportunity to hear directly from a current internal auditor and former certification auditor. Q & A time available, so be sure to bring all of your questions.

The post 3 Myths You’re Believing About ISO 9001 Audits appeared first on Glacier Consulting.

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As we head full steam into 2019, our team has been reviewing publications and blogs that forecast what is on the horizon for standards in 2019. We expect R2 to be updated in 2019, although there is no set date for this. There is also an expected update to the RIOS (Recycling Industry Operating Standard) coming in March, which we will keep up updated on as we hear more.

Glacier founder Scott Jones says, “We are looking forward to partnering with our clients during this exciting time. There is never a dull moment, and we enjoy the challenge of solving problems that are good for the business and for the environment at the same time.”

Read on to to see the summary of what we’ve recently read about what we expect going forward in our industry!

Environmental Health & Safety

1. Flexibility will be more important than ever due to market volatility in trade, legislation, regulations.

2. Data care – more important than ever because personally identifying information falls into the wrong hands in data breach.

3. Update to R2 standard expected to be released sometime in 2019, though there is no set date.

Quality Management

1. Expect more standardization, not less, as globalization continues.

2. Need for more data management as standards evolve and companies grow, and software expected to fill a bigger role in standards management.

3. Improving the involvement of more levels of management and broaden the disciplines of employees within the organizations involved in upholding the certification will lead to more success.

Aerospace

1. As is common with most standards as they are updated, the most current version of AS 9100D seeks to simplify NOT complicate operations for the organization. Expect this to continue.

2. Standards will evolve quickly as technology changes and safety continues to be a priority.
SAE standards are frequently reviewed and updated, so users are assured of having the most current information available. On average, SAE publishes 72 new aerospace standards each year.

3. AS 9100D has been integrated with ISO 9001:2015 to establish cohesion between the biggest quality management standard and the aerospace standard.

The post What’s Ahead in the World of Standards? appeared first on Glacier Consulting.

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I have been doing internal R2 audits for many years now. In those years I’ve had the opportunity to see lots of companies. Big companies, small companies, companies that run like well-oiled machines and set the standard in their industry, and ragtag companies that do the barest minimum to stay in business.

In my experience, I’ve noticed a handful of things that help me to foresee how successful they will be in implementing and maintaining the R2 environmental standard.

Without further ado, here are 3 things I wish all companies knew (and embraced) about the process:

1. Organization is Key.  Standards compliance will be much, much easier in the long run for people that are able to create a system of organization at the very beginning. A few tips:

  • Keep your documentation in one place
  • Let everyone know where that place is
  • Review the documentation regularly

2. R2 Standard Compliance is A Process. As with any standard, R2 standard compliance is not “set it and forget it.” Companies that have the easiest time with their R2 audits and certifications are those that:

  • Schedule regular meetings to discuss and plan compliance activities
  • Communicate with co-workers to make sure everyone is on the same page
  • Keep management updated

3. The More You Know Your Downstream, The Happier You Will Be – To keep your R2 certification, you will need to know what standards your downstream vendors (DSV) maintain. Some tips:

  • Ask questions! So you can put together a flow chart to include in your documentation.
  • There are some great guides on https://sustainableelectronics.org/implementation-guide-provision-5

Want more? Join our FREE webinar “7 Secrets From An R2 Auditor”  on Tues. November 27, 2018 at 2 PM Eastern.  Presented by Scott Jones, member of the R2 Technical Advisory Committee, R2 Lead Auditor, and R2 Internal Auditor Trainer.

The post 3 Things Your R2 Auditor Wishes You Knew appeared first on Glacier Consulting.

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E-Scrap Overview

The annual trade show E-Scrap 2018 was held in New Orleans, Louisiana from October 9 – 11, 2018 at the Hyatt Regency New Orleans. Marketed for attendees in the electronics scrap industry, there were a number of trade organizations such as Basel Action Network (BAN), Institute of Scrap Recycling Industries (ISRI), Sustainable Electronics Recycling International (SERI) and several others.

There were over 1,300 attendees attending relevant and important sessions and a bustling exhibition space. Of the exhibitors,  iFixit is always an interesting one as they were doing repairs live in their space. Their sign read, “Never Take Broken for an Answer.”

International Challenges Talk

Glacier Consulting’s Founder and President Scott Jones was at E-Scrap to present on a panel organized by the StEP (Solving the E-Waste Problem) Initiative and moderated by Elisabeth Smith, StEP’s Executive Officer and environmental scientist. The session was titled “International Challenges” and described as Regulatory, financial and technical framework conditions for sustainable e-scrap management are still missing in many countries, especially in the developing world. Joining Scott and Elisabeth on the panel was Garth Hickle, independent environmental consultant.

Although there are countries that are in the process of initiating regulatory activities, crucial environmental and social standards are often not enforced. In this active discussion facilitated by the StEP (Solving the E-Waste Problem) Initiative, speakers will offer more insight into these challenges, and they’ll outline innovative solutions and future developments regarding electronics management on a global level.

Scott says “The USA does not have a lot of regulations around export, but most of the countries that the USA ships to do. USA companies need to be aware of what these are and ensure they are adhering to them.”

Common Misconceptions Debunked
One of the the most common questions that was brought up, was what qualifies an electronic equipment or component as destined for repair or refurbishment. Electronic devices identified as needing repair or refurbishment cannot be shipped to Hong Kong if they have hazardous components in them, such as batteries.
Also, many people do not realize that Hong Kong has its own import / export requirements from China, but is still required to follow the basel amendment that China ratified.
Did You Go to E-Scrap 2018?

What was most valuable to you?  Any major surprises? We would love to hear your feedback.

The 2019 conference will be held September 23 – 25 in Orlando, Florida. See you next year!

The post E-Scrap Recap 2018 appeared first on Glacier Consulting.

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ISO 45001 was published in March  2018 and since then, we’ve published a couple blogs about this new Occupational Health & Safety Standard, which will replace OHSAS 18001 in March 2021.

The  first blog we wrote was to point out the differences between ISO 45001 and OHSAS 18001.

The second blog we wrote was to summarize an introductory livestream video done by ISO’s Maria Lazarte from the ISO General Secretariat with guests Richard Jones, Charles Corrie, David Smith and Jan Toft Rasmussen. We summarized the What, When, Why, How and Who’s of the new standard in that comprehensive post.

Since it’s been published, there have been numerous companies all over the world that have certified to the standard, from a construction company in Ireland to a cloud security company in Asia. One foodservice design company based in Britain achieved transition to ISO 45001 in 3 months. We expect a continued growth of companies certifying to this standard as the business environmental continues to emphasize global reach.

ISO 45001 In a Nutshell

ISO 45001 is an International Standard that specifies requirements for an occupational health and safety (OH&S) management system, with guidance for its use, to enable an organization to proactively improve its OH&S performance in preventing injury and ill-health.

ISO 45001 is intended to be applicable to any organization regardless of its size, type and nature. All of its requirements are intended to be integrated into an organization’s own management processes. ISO 45001 enables an organization, through its OH&S management system, to integrate other aspects of health and safety, such as worker wellness/wellbeing; however, it should be noted that an organization can be required by applicable legal requirements to also address such issues.

In developing ISO 45001, the committee made sure it’s compatible with Annex SL – which is the framework used by ISO 9001, 14001 and 27001. Common terminology is used between all standards so it is easier to align 45001 with 9001. For companies that use both of these standards, it will be a stronger, better, higher quality and safer company.

ISO 45001 is designed for any company, in any industry, of any size, in any location around the world. Any company that cares for their employees can use this standard, even if they are not seeking to be certified to it.

OHSAS 18001 Is Being Withdrawn

OHSAS 18001 has been withdrawn effective March 12, 2018. Companies who are currently using OHSAS 18001 will need to migrate to ISO 45001 within three years.

Differences Between ISO 45001 and OHSAS 18001

They are very similar in that they both use a Plan, Do, Check, Act model. ISO 45001 encompasses most of the areas of OHSAS 18001 for occupational health and safety.

ISO 45001 Speaks To Leadership

The differences are that 45001 follows the structure of other international standards. There is a much larger focus on the responsibility of leadership in ISO 45001. It also speaks to the need for worker participation. The standard aims to have worker health and safety be a central tenant in the way a company operates, integrated into overall business processes. Health and safety isn’t a stand alone process or the responsibility of one person or department.

From the delegates on the committee representing workers, they sought to participate in making their workplace safer but they really wanted language in the standard to make sure their top management was clear that they hold ultimate responsibility for setting this into place in their organization

ISO 45001 is More Comprehensive

ISO 45001 is designed to take into account many more factors than 18001. For instance, ISO 45001 recognizes other formats for data collection and storage – such as digital formats to reduce paperwork. Beyond just health and safety, ISO 45001 gives management a tool to strengthen their entire business if they follow it.

ISO 45001 is More Proactive

ISO 45001 focuses on continually assessing opportunity to reduce risks.

ISO uses terms across all of their standards that users will be familiar with – for example, the term “legal requirements” is used instead of “compliance obligations” because they wanted to make it clear that some countries have a legal requirement to do certain things.

The standard pursues the idea that every employee has a role to play in thinking about health and safety. For example, the purchasing manager should think about risks before they place every order for equipment that workers will use.

What about small businesses?
Small businesses (SMEs) can absolutely adopt 45001 even if they don’t currently have 18001.
ISO 45001 makes it clear that all top management have a role to play in health and safety.

ISO 45001 Helps Workers

The ISO 45001 standard provides a systematic, comprehensive approach to health and safety on the job. It answers many specific questions on how to prevent injury and illness, rather than just dealing with them as they arise.

Health and Safety is Everyone’s Job

All levels of the organization are addressed in this standard. It’s not just applicable to one employee or department, rather, it offers guidelines for the entire organization, especially decision makers and leadership.

Using PPE As Last Resort

Rather than offering PPE (personal protective equipment) and hanging safety signs, this standard aims to be “in front” of issues before they happen.

An example was shared in the video regarding excess noise. While many recommendations may be to simply offer PPE to workers near the noise, this standard illustrates how to work to pinpoint the noise, measure it, and how to mitigate it instead of simply handing out ear protection.

PPE is not the foundation of the safety standard. The standard helps organizations create an environment that doesn’t require PE in the first place. In other words, PPE is a last resort.

Learn More

Join our free educational webinar on Wednesday September 26, 2018 at 2 PM (Eastern)!

The post ISO 45001: Get Ready, Get Set, Get Certified! appeared first on Glacier Consulting.

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What Is NAID?

NAID is the National Association for Information Destruction and is the international trade association for companies providing information destruction services. Suppliers of products, equipment and services to destruction companies are also eligible for membership. NAID’s mission is to promote the information destruction industry and the standards and ethics of its member companies.

Why Is NAID Important?
There are several reasons why companies need to pay attention to the way they are handling data destruction. but the biggest and most important might be: because it is the law. You will want to research your specific state’s current requirements for the way you are disposing of consumer data to be sure you are up to date.
If data is not cleaned off electronics properly, it could result in security breaches, data leaks, competitive client data getting into the wrong hands, trade secrets becoming public, and many other embarrassing and possibly illegal scenarios. Beyond financial costs in the form of fines, there is also potential litigation, damage to databases, and deteriorated reputations.
How Can NAID Help?

NAID AAA Certification Program is a voluntary program for NAID member companies providing information destruction services. Through the program, NAID members will be audited for mobile and/or plant-based operations in paper or printed media, micromedia, computer hard drive destruction, and/or computer hard drive sanitization. Under this program, the certification application and associated fees cover only individual locations. If a NAID member operates in multiple locations, each location must pass the audit to be certified. NAID members who receive certification must specify the location certified in company literature when referencing the NAID certification program.

For companies that seek these services, NAID offers an online directory of members and AAA certified members. They also offer e-newsletters, videos, events and in-person trainings around the country.

Want Secure Data Destruction?

Glacier’s Director of Compliance, Michael Hutchcraft recently attained NAID certification as a Certified Secure Destruction Specialist. He is also an R2 Lead Auditor so can assist with your e-waste efforts as well for clients seeking to incorporate both processes into one project.

We welcome you to join our free 60 minute webinar covering NAID’s AAA Certification on Friday Aug. 24 at 2 PM (Eastern) Michael Hutchcraft will explain how you can use this certification to grow your business with current and prospective customers.

The post Certify with NAID & Data Destruction Worries Fade appeared first on Glacier Consulting.

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What Is AS 9100?

AS 9100 is a certification based on a standard published by the Society of Automotive Engineers in the Americas (SAE). Initially released in October 1999 by the Society of Automotive Engineers in the Americas and the European Association of Aerospace Industries in Europe, and shortly thereafter by standards organizations in Japan and Asia, AS 9100 was a cooperative effort of the International Aerospace Quality Group. As such, it combines and harmonizes requirements outlined in the SAE’s AS 9000’s and Europe’s prEN9000-1 standards.

What Industries Are Served By AS 9100?
  • Aerospace
  • Defense
  • Aviation
  • Space
How Are Revisions Made to AS 9100?

SAE International is a global association of more than 128,000 engineers and related technical experts in the aerospace, automotive and commercial-vehicle industries. Our core competencies are life-long learning and voluntary consensus standards development. Much like ISO and other standard development bodies, they rely on technical committees. The Technical Committees are responsible for the preparation, development and maintenance of all relevant technical reports within their scope. Technical Committees consist of experts from government, industry, regulatory agencies and academia.

Current AS 9100 Version

Revision D to AS 9100 was released in October 2016, with a September 15, 2018 transition deadline. AS 9100 is built upon ISO 9001:2015, which also has a September 15, 2018 deadline; with a few additional requirements. Simultaneous certification to ISO 9001 is NOT required for certification for AS 9100, but by certifying to AS 9100 you will have met all requirements for ISO 9001 certification so it is up to you to decide whether to proceed with auditing and certifying to both standards or not.

AS 9100 Compared to ISO 9001

An excellent breakdown by Quality Digest summarizes how the two standards compare. There are many similarities between ISO 9001 and AS 9100, including leadership focused on quality, continual improvement, enhanced customer focus, and involving people in the process.

The differences between the standards, per Quality Digest, include:

  • Planning for Product Realization – emphasizing risk assessment and risk mitigation
  • Design & Development – verification and validation, as well as requirements for documentation and testing of these stages
  • Purchasing & Purchased Product – focusing on supplier control including vendors
  • Product Monitoring & Measurements – rules governing quality measuring capacities including criteria for rejection and non-conformity processes

Curious about AS 9100 and what it can do for you? Join us for a free educational webinar on July 26, 2018 at 2 PM (Eastern). We will cover AS 9100 requirements and the certification process. We hope to see you there!

The post What Is AS 9100? An Overview appeared first on Glacier Consulting.

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We usually speak with companies who have already decided to pursue getting R2 certification (Responsible Recycling) or renewing their certification.

But we know that making this decision often comes at a cost. R2 costs money and it costs time. But are the pro’s worth it?

We know it can be a big decision to make.

As one user recently posted on a scrap forum, “I may need to get the certification to maintain a particular client. The size and scope justifies the expense, but it appears to be a daunting task to undertake. Having just an R2 downstream may not be enough, hence the research into getting certified. The additional jobs it may generate is an added bonus.”

Sustainable Electronics Recycling International (SERI) is the housing body and ANSI-accredited Standards

Development Organization for the R2 Standard, which means it is the organization directly responsible for its development and maintenance.

The development of the standard occurred through a transparent, balanced, consensus-based process. The standards development process took three years from start to finish. The multi-stakeholder group included representatives from the EPA, State government regulators, companies and associations in the electronics recycling industry, OEMs/customers and NGO’s.

The SERI website is full of resources and information, but one of the areas we wanted to highlight is something our customers struggle with: Is it worth it? We have listed some real quotes from real people online next to the benefits and stats that are listed on SERI’s website.

  • Growing Demand- 95% of certified recyclers reported increased demand for responsible recycling.

“We partner only with R2 certified eWaste recyclers.”

“R2 Certified recyclers are the best way to go.”

  • Decreasing Costs – 36% reported reduced insurance premiums due to better EH&S practices

“We have it… I like having it… I do believe it helps us become a better company.”

“Many leading companies are building long-term value from sustainability programs as a way to examine their use of resources, social impacts, and life cycle efficiency to reduce risk and cost.”

  • Growing Sales – 70% of certified recyclers reported that certification had increased their business.

“I know some of our large clients require certifications. It all boils down to what are you as a company wanting to become. If you are going to go after the whale’s, you will need certifications.”

“R2 opens a lot of doors and shows your companies commitment to best practices. One of the best pieces of advice I can give is, document EVERYTHING and then document some more!”

We’ll close with this example of “Imitation is the Sincerest Form of Flattery”. If R2 wasn’t important, why would a company fake having the certification in an effort to win a contract. All we can say is Yikes! And we’re glad the issuer of the RFP realized they weren’t listed as an R2 holder.

Curious about R2 and what it can do for you? Join us for a free 60 minute educational webinar on June 28, 2018 at 2 PM (Eastern). We will cover R2 requirements and the R2 certification process. We hope to see you there!

The post Why R2 Makes Sense For Your Business (Updated) appeared first on Glacier Consulting.

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