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Speaking on his newly opened business, Nair said: “I have big plans for Enfield, to be the homecare provider of choice in my area and to be a brand synonymous with trust, providing outstanding homecare.”
And the company has just been ranked 14th in a new UK ‘Top 100’ list compiled by industry experts Franchise Direct.
That puts Fantastic Services ahead of international giants like Costa Coffee, Burger King, Papa John’s and Wimpy, and it’s the third highest-placed firm originating in Britain.
Co-founder Rune Sovndahl says he’s delighted with the accolade, as he targets 30 per cent growth in 2019.
Rune said: “After forming in 2009, we’ve worked hard to get to the point where we now have more than 300 successful franchising partners, who provide more than 25 types of professional services to 15,000 UK clients each month.
Mr Sovndahl adds: “Customer service is paramount to us as a brand, and as such all franchisees undergo initial training and support so they can offer the best experience possible.
“And most of all, we’re looking for people with a go-getting attitude as well as a commitment to honesty and reliability.”
Fantastic Services franchisees operate through the ‘Bfantastic’ mobile app, which lists any work scheduled, allows technicians to receive updates, and to tick-off any work completed.
Fantastic Services currently connects more than 15,000 UK clients with 2,000 professionals every month.
By the end of the year, it expects its customer base over the year to have risen by nearly 200,000 as new ventures in 10 areas, including Manchester, Chester, Birmingham, Sheffield, and the South West, become established.
Monthly active users of the GoFantastic app in the UK have grown by 45.5 per cent between August 2017 and August 2018.
Over the same period, bookings via the GoFantastic app have grown by 85 per cent, and in-app revenue grew by 76.6 per cent.
Meanwhile Anne-Claire Herel, lead author of the Franchise Direct report, states: “Compiling this research was really interesting because of the diversity of brands that are franchising successfully in the UK.
“Even though the food industry is well represented in the ranking, many franchises that made it to the Top 100 come from a variety of industries like home care, child education, fitness, retail, etc.”
Top Franchises in the UK 2019, according to Franchise Direct: McDonald’s Domino’s Starbucks Pizza Hut Swarovski KFC Subway Molly Maid Expense Reduction Analysts Husse Home Instead Senior Care InXpress Sandler Training Fantastic Services Costa Coffee Wimpy Burger King TaxAssist Accountants Kaspa’s Desserts Oscar Pet Foods
Slim Chickens, the fast casual franchise in the “better chicken” restaurant segment, announced today an equity investment from 10 Point Capital, an Atlanta-based private equity firm. The investment will continue to fuel Slim Chickens expansion with a goal of opening 600 new locations over the next 10 years. Slim Chickens currently has over 80 locations across 14 states, the United Kingdom and Kuwait with more than 350 locations under development agreements to date. Terms of the deal were not disclosed.
“Greg Smart and I started Slim Chickens over 16 years ago with a mission to bring Southern hospitality and fresh, high-quality chicken to a fast-casual setting,” said Tom Gordon, Co-Founder and CEO. “Our growth with new franchise agreements has been exceptional in the first half of 2019. In the past quarter alone, Slim Chickens has signed 60 new restaurant agreements with impressive, experienced multi-unit franchisees. With 10 Point Capital’s unique support and expertise, we believe we have the resources necessary to achieve our goal of 600 stores in the next 10 years.”
Slim Chickens opened its fourth UK location in Birmingham, England earlier this month and will open new restaurants in Southaven, MS and Owasso, OK in the next several weeks followed by a series of new openings across the Southeast and Midwest U.S. in the fall. “Our growth is really starting to reach the velocity we’ve been working towards,” said Sam Rothschild, COO.
“At 10 Point Capital, we help founders create dominant franchise brands, and Slim Chickens is certainly a vibrant, distinctive brand,” said Tom Wells, Managing Partner at 10 Point Capital. “Whether in Little Rock, Arkansas or Central London, we found in our diligence that Slim Chickens has quickly established a loyal following in whatever market it enters. With a strong foothold in the U.S., United Kingdom and Kuwait, Slim Chickens is poised for significant growth.”
“We had a number of potential private equity suitors over the past few years, but we were committed to aligning with a company that would be able to drive more impact than just financing,” said Seth Jensen, CFO. “Ultimately, we chose 10 Point Capital due to their expertise in franchising and the shared vision for the brand.”
Slim Chickens is currently seeking single and multi-unit franchisees to open locations in the Southeastern, Midwestern and Northeast U.S.
The site is Southern Co-op’s eighth new Welcome franchise in 2019 across both single and multiple store operators. The independent co-operative operates across the south of England and gives franchisees access to major brands and Co-op own-label products.
Initially five staff have been recruited, but this is expected to grow as the business develops.
Quick Lane centres service all makes and model of vehicle across 13 core maintenance and light repair services.
The fast-growing franchise says it offers motorists a new customer experience that implements technology at the heart of the customer journey.
According to John Dines, UK operations director, Quick Lane, the new Prestwich site will focus on delivering ‘time as a commodity‘, providing rapid service and repair functions to a highly-professional standard.
The new centre will also offer motorists a free 30-point vehicle health check to ensure that cars remain safe on the road.
Mr Dines said: “We understand that people value products and services that give them time back into their day.
“We’re taking away the inconvenience of vehicle repair by offering a rapid service that fits around our customers’ busy lives.
Stuart Foulds, chairman and chief executive of Colchester-based TrustFord which is part of the Ford motor group, said: “In line with the Quick Lane ethos we’re committed to driving the standard in customer care.
“We know that efficiency and convenience are crucial for our customers, and are therefore committed to investing in the efficient delivery of highly professional and convenient servicing and maintenance.
“These new facilities give us the scale and resource to meet our customers’ servicing needs, and help Quick Lane deliver the excellent service it is known for.”
Under the rating scale, franchise businesses are measured on seven key performance criteria. These include; franchisee financial performance, satisfaction, engagement, franchisor training and support, and compliance.
While Quest Apartment Hotels’ recognition is a boost to the serviced apartment franchisor, it’s also certain to bolster the industry as whole. The result demonstrates a renewed focus on transparency, marking a significant milestone in rebuilding sector confidence, particularly in the wake of the parliamentary inquiry.
“In achieving the 5-star rating, the extended stay accommodation specialists have been able to demonstrate a high level of transparency and an outstanding overall level of franchise performance,” FRANdata said in a statement.
“The review team was particularly impressed with the systems and disciplines in place that allowed Quest to measure, monitor and support a high level of performance at an individual unit level.”
Two of those high-performing operators were also celebrated this week at the official opening of Quest NewQuay.
After launching in February, Quest NewQuay achieved full occupancy within the first month of trading, with franchisees Stacy Andronikos and Daniel Hibberd revealing growth is ongoing.
“High occupancy of premium accommodation is a sign of a healthy business environment. We’re thrilled to be part of NewQuay’s development and want to thank MAB, Quest and Development Victoria for helping us reach this point,” Andronikos said.
The NewQuay property is perfectly situated within the emerging Docklands business district, in close proximity to the Melbourne Observation Wheel, Marvel Stadium and the city’s iconic free tram services.
It follows a series of new openings in Victoria for Quest Apartment Hotels. Earlier this year, the franchise brand unveiled two new sites at Burwood East and St Kilda Rd.
Karen Cowden, development director at Development Victoria said the body was eager to continue its ongoing relationship with Quest Apartment Hotels.
“Development Victoria has worked with stakeholders such as MAB Corporation and Quest to deliver the Docklands precinct since the late 1990s,” Cowden said.
“During this time the precinct and Docklands has changed significantly. We now have around 13,000 residents and 65,000 people working in Docklands. Not to mention the thousands of people who visit each year.”
This latest opening is just one of the eight new Quest Apartment Hotels properties slated to opening across Australia, New Zealand and the UK over the next two years.
The Intersport franchise shut at close of play on Saturday June 22. While the arrival of Hotel Chocolat is not imminent, Jackson Square manager Michael Smith confirmed plans were in place for later in the year.
He said: “We’re always excited to be able to share news of all our forthcoming openings with our community and we’re pleased to welcome Hotel Chocolat to the retail line-up at the centre.
“It’s great to hear that Bishop’s Stortford is being recognised by such a great brand as this will only continue to improve the offer we have available in the town.”
Hotel Chocolat began as an early internet retailer in 1993, founded by entrepreneurs Angus Thirlwell and Peter Harris with originality, authenticity and ethics as the company’s founding principles.
In 1998, they created The Chocolate Tasting Club, sending sweet selections to subscribers each month, before opening the first-ever Hotel Chocolat shop in north London in 2004.
Their dream of becoming cocoa farmers was realised in 2006 when they bought the 250-year-old Rabot Estate in St Lucia.
Since then they have diversified with a cafe in London’s Borough Market, luxury hotel, restaurant and spa Boucan in St Lucia and the Rabot 1745 restaurant in London.
The brand, which was listed on the London Stock Exchange in 2016, also includes The School of Chocolate at Cocoa Vaults in Covent Garden, a cookbook called A New Way of Cooking with Chocolate and a mobile phone text gifting service.
A NOODLE bar business which began life in Chester has made it to mainland Europe. Wok&Go has opened its first branch in the Vila Nova De Portimão, Faro, Portugal, with its first day of trading on July 3 proving a busy lunchtime.
Des Pheby, the founder of Wok&Go, recently signed a franchise agreement with BrandPlus which will lead to 20 new stores over the next 10 years.
He said: “We are very excited to start this journey abroad and introduce our passion for Asian-fusion food to the people of Portugal.”
Pedro Martins, the Algarve franchisee, who has worked in hospitality for 22 years, added: “I’m a big noodle fan myself. A few months ago I had a conversation with João Lucas from BrandPlus and he suggested Wok&Go.
The application will now be heard by the borough’s licensing sub-committee at a town hall meeting on Friday, July 26.
It is made clear in documents provided to the council that customers will only able to collect pizzas from the site until 11pm, and from then until 3am pizzas will only be provided by delivery drivers.
In a detailed submission, the franchise director Satvir Gosal outlines how the restaurant will continue to meet its current licensing objectives including: the prevention of crime and disorder, public safety, protecting children from harm and the prevention of public nuisance.
It reads: “The store is a franchise of the worldwide Domino’s home delivery pizza chain.
“Domino’s has been in business since 1960 and during that time, has developed a system of business which primarily involves a home delivery service. “Whilst it is possible to collect our products from the store, the vast majority of our business is delivering pizzas and other products we sell to people’s homes.
“We are governed by the rigorous standards set out in the Domino’s Franchise Agreement and these relate to all aspects of operating the business, from the preparation of ingredients right through to the manner in which the product is delivered to our customers.
“We are mindful of our obligations to our staff, our customers, and others, for example local residents, who may be affected by the operation of our business.”
In a bid to prevent littering, no single slices of pizza will be served after 11pm, and the store will take in no deliveries between 11pm and 8am.
One resident has objected, as have the borough’s planning team.
The resident wrote: “This company has a business model of supplying food via a delivery service and if was allowed to go into the early hours of the morning would cause noise disturbance due to delivery vehicles driving around a quite area.
“There is no usual traffic late at night and I do believe this would therefore disturb a usually quiet neighbourhood.”
The planning department insists that “granting a licence with such a late finish clearly goes against Havering’s Licensing Policy.
“The premises is situation in a mixed use area where there are domestic properties directly above the shop and along the rest of Tadworth Parade.
“There is the potential that by granting a licence until such a time, it may impact on local residents, especially those living above the premises.
“There is the potential that the coming and going of delivery drivers, using cars or scooters as means of delivery, the revving of engines and slamming of car doors could cause a disturbance or noise nuisance to residents.”
The application will be determined at a Havering Town Hall meeting at 10.30am on Friday, July 26.