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What are your associations with the word “business”? What names come to mind with this word? Probably, you will name Google, Amazon or Facebook – the biggest market players with annual revenue of hundreds of billions. Surely, they are businesses. However, the leading role belongs to SMBs – small and medium-sized businesses. These teams exist in every industry and are responsible for insane cumulative revenue. Similarly to large corporations, these brands also can benefit from dedicated software, e.g. ERP for midsize company. We are to look at key points about this enterprise-grade apps’ type in details. Initially, it’s important to understand how SMBs and medium companies work. The majority of economic departments and analytical agencies consider the main difference between all SMBs and big enterprises. However, we want to go deeper and look at features of midsized teams that are different both from small businesses and large brands. It’s hard to overestimate the role of SMBs and mid teams. For instance, they represented 99% of all enterprises in the EU in 2015! Similarly, the US market featured 99.9% of small teams in 2018! Regardless of the industry, SMBs are vital players so let’s explore them more carefully. Major Differences of Medium-Sized Businesses First things first, you may be interested in the idea of midsized companies. They are placed right between small local teams and worldwide multinational corporations. In other words, midsized brands represent the main development stage for almost any company. Looking at numbers, Gartner experts define medium business as a corporation with 100 to 999 employees and/or $50 million to $1 billion in annual revenue. In the USA, the local Department of Commerce uses formal standards to define the size for each specific industry. These standards are based on a number of employees, annual revenue, and NAICS codes. For example, if you are an owner in a towing firm, then you should look for rules in the Motor Vehicle Towing category. It specifies that a business must have $7.5 million to $1 billion in revenue to be considered as a midsized team. This sector doesn’t have rules for employees. Simultaneously, a record company requires at least 250 employees to become a medium-sized team, while magazine publishers must hire at least 1000 workers.
You may be wondered how ERP in finance work. Check the related article to figure it out.
But what about distinctive features of these teams? They are essential to know as you can select, order and deploy the best ERP for midsize company based on this knowledge. Here are the key characteristics:
  • Relatively small teams. Medium corporations don’t exceed 1,000 staff members so they have simpler HR systems but should rely on more skilled employees.
  • Simple structures. You can barely find a midsized group with a lot of departments or branches in different states. The structure is more flexible and simpler.
  • Strong market relationships. Usually, SMBs rely on cooperation with other market players to develop top-quality products and services.
  • Lower profitability. Annual revenues of these companies are usually lower than the same parameter for teams operating on a larger scale.
You can see that mid brands have several unique features. With this knowledge, it should be easier to get the idea of an ERP system for midsize company. Thus, let’s discover how enterprise-grade apps work, particularly, in the sector of SMBs. Definitions and Types of ERP System for Midsize Company Well, the main definition of an ERP app is pretty simple. It’s a product focused on management and optimization of core business processes, collecting and standardizing data, and automating basic tasks. This principle can be applied to any industry and any business size. Still, different companies come with different requirements that define major functions of ERP. For mid companies, the number of modules is usually lower than the same for big teams. However, they also list unique needs. We will unveil the main difference between custom and ready-made ERP solutions, plus functional areas for midsized software. Custom VS Prepackaged Solutions Custom and out-of-the-box products are the two main types of enterprise apps as they represent two basic development strategies. Let’s look at the terms and features:
  1. Custom software. Devs create such apps from scratch. They discuss each client’s needs and wishes, analyze the business and the industry, propose the best set of modules, develop, test, deploy, and support the product. Custom software has longer time-to-market and higher initial costs but it suits your needs perfectly and has much better ROI.
  2. Ready-made software. These applications are based on predefined functions similar to all clients. Sometimes, you can choose between different pricing plans but can’t add or remove custom modules. Hence, ready-made software doesn’t provide a competitive advantage. It has better delivery time but worse suitability and profitability.
Talking about the best ERP for midsize company, we should mention unique needs. This idea is based on the current and planned goals of your business that define the type you need. Say, a medium distributor of various gadgets rarely needs exotic tools. Instead, it relies on proper interaction with customers and suppliers, solid tracking of orders, and good quality control. Instead, even midsize bank has to pay extremely high attention to security, business rules, taxes, and dozens of other financial aspects, not to mention traditional tools like HR or CRM. Thus, you should choose one or another type according to your team’s requirements.
If the banking sector is interesting for you, read the article “ERP for banking industry“.
Functional Areas of ERP Software for Midsize Companies Modern apps for enterprise management are built on the same principle. Webopedia defines ERP modules as separate parts of the program focused on certain business processes, i.e. one module covers only one area.  Thus, clients can choose the most suitable modules, combine them, and purchase the final program with required features only, for example, accounting + SCM tools or HR management + WMS + CRM. As you know, prepackaged solutions rarely offer this level of customization so mid businesses are more interested in custom products. Average ERP for midsize company should focus on a few key areas instead of all-in-one services that are useful for larger firms. Medium teams often want to manage only a couple of core processes such as warehouse management, fleet tracking, CRM, etc. In this case, you can consider ordering dedicated applications for each functional area. Nonetheless, an ERP system is efficient because it unites all the essential data and gathers in one place so your employees can speed up in-house processes greatly. Hence, let’s look at the functional modules. The list includes only those elements, which are useful for midsized companies:
  • In-house operations:
    • Financial management. Regardless of the business’s size, it has to deal with money in different forms: cash, digital transactions, maybe even crypto. Tools for financial management facilitate inflow and outflow tracking, accounting, and reporting. Using one single system, you will reduce the number of human errors and unnecessary expenses.
    • Human resource management (HRM). As well, any company features at least one employee. HR tools include time trackers, sheets, records’ databases, staff profiles, performance reviews, training papers, etc. This module is responsible for hunting, hiring, managing, and firing employees in the company.
    • Manufacturing management. Being vital for all productions, the manufacturing module helps to handle proper planning, forecasting, and creating various products. Among the tools included, there are apps for production schedule, material control, distribution, etc. It’s bounded with inventory and supply chain.
    • Inventory management. In other words, it’s a warehouse management system (WHS). With this module, employees can easily check stock, track raw materials and ready products, manage purchases and shipment. In addition, WHS helps in optimizing warehouse space.
  • External operations:
    • Customer relationship management (CRM). This crucial external element interacts with clients. CRM systems optimize each and every part of the customer lifecycle from getting leads to creating brand advocates. CRM tools handle also SMM, orders’ history, clients’ profiles, and, partially, sales.
    • Marketing management. Operating in strong cooperation with customer management, marketing apps help your employees to work with existing clients: attract them, engage to purchase, and retain. The entire sales chain can be optimized with this part of ERP. Advanced tools also cover taxation and shipment.
    • Supply chain management (SCM). Similarly to WMS modules, SCM tools are obligatory for companies that deal with delivery. They allow tracking flows of products between suppliers, producers, shippers, and consumers. SCM apps speed up all processes and cut delivery costs.
Apart from these managerial approaches, ERP solutions for midsize companies provide handy tools for reporting and analyzing, creating dashboards and tracking workflows, integration with other in-house or external systems, etc. Finally, there are dedicated modules for certain industries, e.g. government, healthcare, transportation, and so on.
Check the guide on ERP for transport company to reveal industry-specific stuff.
ERP Systems Benefits for Mid Businesses Midsized companies are likely to use legacy software, particularly, in the IT department. Respectively, customers are unsatisfied with inefficient resource planning, long delivery time, poor quality, low level of personalization, and more. Lack of quick data access causes various problems from leads’ loss to performance dips. These issues are easy to solve with a dedicated ERP for midsize company. A single database with real-time access to all core information packages boosts key business processes and improves customer experience. Let’s look at how ERP apps can benefit mid brands in details:
  • Reduced operating costs. For medium companies, even minor expenses are undesirable. ERP platforms streamline data flow and boost productivity so you can cut costs related to all core processes such as manufacturing, delivery or accounting.
  • Easy-going collaboration. As we’ve mentioned, midsize teams rely on cooperation with other corporations: suppliers, producers, distributors. Thanks to the high compatibility of ERP apps, this cooperation becomes simpler, faster, and more cost-effective.
  • Enough space for future expansion. A lot of mid companies have ambitious strategic goals. Hence, they need software with high scalability that will suit future requirements, not only current ones. Look for ERP products that support this approach.
  • Access to best practices. By getting ready-made applications, you can get the best examples of working software. Out-of-the-box ERP systems are based on the most efficient approaches so they also can act as basements for your own future products.
  • A wide selection of tech stuff. Instead, if you decide to work with custom devs, you will get almost endless customization options. Various languages, frameworks, deployment schemes (hosted and SaaS), and platforms (desktop/mobile) are available.
This list isn’t exhaustive. For each company, the exact benefits will be slightly different, especially, if you use custom ERP apps tailored to the specific requirements.
For example, look at differences of ERP for construction company to get specific advantages.
FAQ Summarizing the info, we want to list five key questions and answers to them. They will be useful not only for owners of midsize companies but for everybody interested in the idea of ERP and proper resource management. What ERP Abbreviation Stands for? It means enterprise resource planning. Generally, ERP is a strategy for corporations focused on optimization of processes. Plus, we know ERP as software applications designed to meet the goals of this strategy. Which Applications Are Available for Corporations? Among all ERP products, you can choose between custom and ready-made apps. The first type includes unique software with all the modules you want to add. The second one features packages that are similar for different users and are based on popular modules.
More types are listed in the our guide on ERP for services company.
Why Use ERP for Midsize Company? This software category can enhance business processes greatly and cut costs. Mid businesses that use ERP apps usually improve their collaboration with partners, get high scalability for future expansion and enhance customer experience. What Are Top-Rated ERP Solutions for Midsize Companies? Choosing among famous vendors of ready-made applications, you should consider Microsoft, NetSuite, SAP, and Sage. If you want to get a good custom product, our team of keen developers is ready to work! Here’s another hint: opt for cloud solutions. How Much ERP Development Costs? When it comes to pricing, be sure that you include all elements of the total ownership cost. Typically, 5-10% go for system management and maintenance, 10-20% are for infrastructure, 15-30% relate to the software itself, and 40-60% are all about HR, including training and operating expenses. For midsize teams, average ERP app will cost from $150,000 to $500,000.
To learn more about pricing and expenses, be sure to read about ERP system cost.
The Best ERP for Midsize Company At the end of the day, the best software product is based on your unique requirements. Regardless of the company’s size, it’s recommended to choose custom apps that can be tailored to your business goals, including current and future ones. In Diceus, we’re happy to deliver unique ERP systems for different industries: insurance, finance, construction, healthcare, travel, sports, e-commerce, and so on. We guarantee to consider all your requirements and develop the most suitable product without hidden costs. Consultations are totally free!

Сообщение Distinctive Features of ERP for Midsize Company появились сначала на Diceus.

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Why Use ERP for Services Company? Do you own a marketing agency? Or probably you own a consulting firm? No matter what type of service business you run, you definitely have a certain vision, mission, and strategy which you follow to manage your company effectively. Any type of activity needs intelligent management provided by the right staff selection and using the right tools. In this article, you will learn about ERP for services company.   What Is a Service Industry? According to Wikipedia, services companies belong to the tertiary industry where no goods are manufactured whereas the primary industry is one which extracts oils and minerals, and the secondary one produces goods and products. A service company is defined as one which provides services to other companies and end users. Business dictionary defines a service company as an organization that is aimed to earn profit by providing services or producing intangible products. Such companies may serve the following industries: transport, retail, food, distribution, construction, energy, etc. Simplicable offers 25 examples of the service industry. Among these examples, you can find different industries like insurance, healthcare, sports, marketing and sales, consulting, etc. Almost all spheres of life are closely related to and affected by the service industries. On our blog, we have already published the articles which cover this topic. Here are some articles which are devoted to the finance and banking industry, transport industry, and construction industry. You may find them useful if you operate in one of these areas. ERP in Finance ERP for Banking Industry ERP for Transport Company ERP for Construction Company This article will serve you a guide to check if your services business needs a new system for enterprise resource planning. You will also understand what are the main advantages of using ERP for a services company. And finally, you will get a free ERP selection checklist.    4 Challenges ERP for Service Business Can Address How to understand if you need ERP? Below are the early indications that your operations are out of kilter. Challenge 1 – You have a lot of systems to manage different processes. Just take a few minutes to think about how your co-workers register, process, and monitor information. Do different departments of your company use separate systems to work with information? The use of various software systems that are not connected with each other causes harm to business continuity. For example, the lack of financial data can negatively influence the harmonization of marketing budgets or payrolls. ERP system includes all these processes in the form of a centralized data space. Being a unified database, ERP helps people take data-driven decisions and allows more time for performing a major job. Challenge 2 – It’s difficult for you to get timely information about your business. For companies providing services, it’s important to analyze the key indicators of their business to effectively regulate their activities. Companies having different systems need to perform the analysis manually. Today’s business environment is dynamic. It requires instant access to data. With a good ERP in place, business owners can get a timely image of their business state whereas executives can get complete information on how to work more effectively. Challenge 3 – Your IT infrastructure is complicated. Complex processes within the company are the negative effects of a complicated IT infrastructure. If you have a lot of different software tools, you’ll definitely be tired to update them, integrate them with each other, and maintain those systems properly. Moreover, if you have legacy software, it can cost more to update it than to purchase a new system. By implementing ERP for services company, you will get a system providing flexibility to adapt to new business processes. Challenge 4 – The rate of customer satisfaction drops. When you manage sales and customer relationship separately from each other, your employees won’t be able to give a timely response to customers. If you’ve got your system launched properly, your employees will have instant access to the needed information. So, if you find your IT infrastructure too complicated, your processes too confusing, or you don’t know what is going on in your company, it’s high time to think of a good ERP system. Before implementing new software, you should find out what kinds of systems there are. Our next section covers the types of applications for the service industries. Types of Basic ERP Systems for Service Companies Basically, there are different types of enterprise resource planning systems. Below we will distinguish systems by the scope of business they are intended to serve to and by the type of infrastructure. By the business scope, there are the following systems: ERP for small business is now gaining popularity. If you start up a new business or have a small company, you should consider implementing ERP if you plan to scale up your processes in the future. In this case, traditionally, a system will consist of the core modules like accounting, human resources, marketing, sales, and a few more. ERP for midsize companies are probably the most popular as this sector of business is the largest by its size. Enterprise-grade systems include modules for both internal and external operations. For in-house activities, they offer financial management, HRM, manufacturing, and inventory management (for the industries different from the services industry). For external activities, these applications offer marketing management, CRM, and SCM. Besides, you can use amazing reporting and analyzing tools for providing clear reports and making data-driven decisions.   ERP for large organizations is intended to automate the complicated workflows at large corporations. These systems are usually made of dozens of modules which are customized according to the company’s goals. Owners of such corporations usually prefer to order custom development because their needs are too specific. Custom-built platforms can better match with the industry specifics and comply with the company’s requirements. By the type of infrastructure, there are the following systems: Web-based or cloud ERP is a perfect fit for those companies that have no possibility to keep sophisticated systems on their computers. The key advantage of the cloud is that you can access the system from any device connected to the Internet at any time. Open source ERP is typically a web application that can be downloaded and installed on your computer. Open source infrastructure means that software must comply with the following key conditions:
  • Be distributed freely.
  • Be readable.
  • Work under the same license conditions.
  • A license must not restrict other software.
While investing in OS software, companies may reduce risks of developing a system from scratch. By the way, most open source applications can be adapted to your needs. What Kind of ERP Solution Services Can You Get Today? Whatever you choose, a custom solution, or an out-of-the-box one, you should be aware of the main services you can get from most software development companies that deal with ERP. Here is a comprehensive list of the services provided by our company: Dedicated development team / Custom development from scratch If the industry you operate in is too specific, it’s better to create an individual system. By choosing custom development, you’ll be able to select the right stack or framework with the help of specialists. Systems that are developed from scratch are easily customized in the future as the developers will have access to the source code. These systems are also easily scaled up in case you need to grow your company. Dedicated team means that you will have a well-selected team of professional developers, project managers, testers, designers who are skilled enough to create the software that will completely comply with your needs. These people work as a part of your company on their site but you can monitor their work at any time. Outsourcing providers offer different programs like time tracking apps or project dashboards where you, as a project owner, can see what’s going on at the moment. Implementation / Integration Once your system is ready, you’ll need to implement it and integrate it with the existing software. We help our customers on this stage. The dedicated team is completely responsible for smooth implementation and integration of the systems with the third-party apps. Training Learning how to work with new software is always challenging for employees. Our team provides comprehensive documentation and guidelines on how to deal with new systems. Our instructors will help your workers get used to deal with a new ERP. They provide complete training and consulting on different issues and questions employees may have. Maintenance / 24/7 technical support If you don’t have a technical staff within your company, it’s not a problem for us to provide you with around-the-clock technical support. Also, we offer maintenance in case you need to develop your systems further. Reengineering / Modification Once you understand that you have legacy software, start thinking of reengineering or migration to the cloud. We are able to make any changes to your system or migrate your data to the cloud. Customization Every software that is designed for reuse and change can also be used as a framework in its intended application area, provided you have the source code or good interface documentation. This makes open source ERP systems interesting from a developer’s and customization perspective because you have the opportunity to adopt the framework and easily share improvements or develop add-on modules are developed and integrated. ERP system audit: How to Make the Right Decision?  A thorough system audit can be undertaken in several steps or include multiple audits related to compliance, processes, risks, security, etc. It can help you detect the general problems not only in the system but also in your business, in particular. By analyzing how everything works, you’ll learn the key issues your firm is facing. Basing on this information, you can make a list of changes you should do to eliminate these issues and improve the internal processes. How to Select the Right ERP for Services Company? Below is a free ERP a step-by-step selection process that can come in handy if you have any doubts about your current system or need a new one. Step 1. Define the requirements for the system by interviewing the company’s personnel. In other words, you must have a deeper understanding of your business problems in order to be sure you know what to solve through the use of ERP. Step 2. Build a professional software selection team by choosing a representative from each area of the business. Step 3. Check the compliance with the business system requirements. Developed from user interviews, requirements are determined along with a request for proposal. Step 4. Identify multiple system providers based upon software requirements. Step 5. Get some demos from system providers. Each provider will be requested to demonstrate their product. Each firm should be required to identify the following things:
  • personnel to be involved in the support of the new system;
  • installation. This would include resumes, number of times they have been involved in the implementation and list of references from customers;
  • list of client companies that have fully implemented the business system.
Step 6. Analyze the information and get recommendations. The selection team rates the providers and makes a specific recommendation to management. In other words, before selecting a business system, you should learn if the vendor of your choosing provides custom solutions that really address the unique needs and objectives of your industry. You must check whether your vendors are versed enough to handle your unique business needs and ERP requirements. Take these steps to determine if they can be helpful for your organization:
  • Make a list of vendors and solution partners who can potentially match your requirements.
  • Check each vendor’s experience and competencies against your specific needs.
  • Get a demo version for functionality evaluation and testing.
  • Involve key personnel in the trial to ensure a complete evaluation.
Once you have selected the solution that matches your requirements, the next step is to find out whether the vendor provides adequate support and training resources. Please note it is a very important aspect that you must consider because most ERP solutions are rather complex and require a lot of time and effort to be introduced into working environments. Your staff needs to be trained in the use of new software. To engage your employees in ERP training, consider the use of a new system as a changing process that requires continuous audit and control. Make a milestone schedule to track and measure your ERP project on a regular basis. Be sure every user knows how to operate the system (you can check the user’s training status). Hold regular meetings with your staff to explain to them how the system manages the core activities. Focus each user on his/her own contribution to the company’s success. Final Word Hopefully, it has become apparent that achieving ERP is not about implementing a new computer system. What makes companies truly successful is their approach and understanding of training their people, and focusing on company productivity to drive a habit of ongoing improvement in the enterprise.

Сообщение How to Choose the Right ERP for Services Company? появились сначала на Diceus.

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When most people think about working out, the first images that come to mind are probably some combination of darkly lit weight rooms, clanking barbells, or grunting body-builders in muscle tees slamming weights on the ground. While these archetypal images of fitness are not necessarily “wrong”, they undermine the exponential digital growth the fitness and wellness industry has experienced in the last decade. Maintaining a healthy lifestyle has departed from the traditional association that being fit means being a gym rat or a vegan: individuals now pursue their health initiatives on varying levels thanks to the rise of digital technology. The impact of the technology surge in fitness has undoubtedly changed the landscape of the industry. Rather than relying on traditional methods of fitness, individuals are now granted a wide variety of options to stay healthy and fit in addition to more tools and software that can effectively gauge their effort and progress. The main players that have helped cultivate this landscape are none other than wearable devices and cloud-based services. The technologies, though they can be used separately, typically work in tandem. Wearable devices utilize advanced sensors to collect an array of personal biometric data, giving the user real-time updates of their activity levels, as calories burned, distance traveled, or heart rate levels. User data is immediately collected and analyzed through wireless cloud-storage facilities, creating backlogs of activity data that can always be accessed from an array of the user’s devices. Due to the widespread adoption of common fitness technology, individuals now approach fitness with a broader perspective, which has made them more conscious and motivated to pursue overall healthier lifestyles. Explosion of Wearables For the better half of the last decade, wearables have solidified their place as the clear front-runner of all fitness trends and technologies.  Wearable fitness trackers have become so common that many devices, like smartphones, now come with them as a pre-installed application. Similarly, movement or strength tracking mobile applications consistently rank among the top downloaded fitness-related apps. In the United States alone, 49% own a wearable device either from a specific fitness brand or on their phones. These figures correlate to the normalization for anyone to use a wearable regardless of their fitness levels.

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Wearable technology has secured its place as the top fitness trend for the last several years while continuing to indicate high projections for the future. In fact, by 2022 the wearable device market is projected to quadruple, making them edge out smartphones as the highest-selling electronic device meant for consumer use. A major contributor to this growth lies in their newly modified convenience. Although most commonly used as a device around the user’s wrist,  biometric trackers now come in alternative wearable options like shoes or sports bras, glasses, or even as stylish jewelry and more. However, this surge of wearable technology carries more implications than merely keeping users more informed about their own personal fitness levels; how we use this data has changed the narrative and individual interaction with fitness as a whole. A Change in Perspective Technology has changed the spectrum of fitness to a constant as opposed to a segmented part of our days. A crucial aspect of gauging our fitness progress is not just what we do when we work out, but how our overall lifestyle and daily activities measure up compared to our exercise routines. Until this adoption of fitness technology, the idea of fitness on a 24-hour scale was for the most part ignored. Before our Fitbits shamed us into getting 10,000 steps per day, it was much easier to dismiss how taking the stairs instead of the elevator could actually make a difference. Before our trackers buzzed every hour reminding us to get up and move around the office, many would not think twice about staying glued at our desks for hours on end. Technology has brought a consciousness to fitness that changes our individual perspective, and therefore, attitudes towards it. This can be directly attributed to our access to data, and consequently how we can use this data to make collectively healthier decisions on a grander scale. Furthermore, the importance of cloud-storage of our data is equally essential for maintaining this view and continued motivation. By tracking our progress concisely over time, we can tangibly see how small changes to our days make a difference or eventually form into new habits. Since motivation is especially easy to lose when we do not see results, maintaining a continuous archive of our biometric data negates this critical problem. Additionally, cloud technology allows us to integrate data from various applications that can build a fuller picture of our well-being.  For example, we can integrate data from food tracking applications, so they can monitor calories in vs calories out to gain an overall understanding of their daily activity. Social Impact of Wearables In addition to changing individual views, the impact of these technologies have also transformed mainstream perceptions of fitness in the following ways: Fitness is “Trendy” Since wearables have made individuals take a more vested interest in their fitness, they can be credited with helping make fitness “cool”. The subculture of fitness plays a massive role in the mainstream media, whether through celebrity fitness influencers, athletic-inspired popular fashion, or the latest fad diet. The cult-like social media fitness following and engagement speaks to how popular fitness as a whole has become. Wearables provide users with ideal content for sharing with their social networks, allowing them to connect with others who share their interests. Since engaging with varying aspects of fitness is so accessible, more and more individuals are encouraged to do so. Lastly, the hype surrounding these latest gadgets has almost made them a status symbol. People love showing off their new Apple Watch or Fitbit, and in doing so, inspire others to want to buy these products as well. The Gamification of Fitness Although “making fitness fun” sounds like a tired cliche, wearables have brought an entertaining element to working out that appeals to our competitive sides. We can compete against ourselves to beat our personal “calories burned” record during a run or challenge ourselves to climb an extra flight of stairs per week.

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 Most wearables also allocate awards for personal milestones, like lifetime miles traveled or most steps taken in a day. These small yet validating achievements can still be the extra momentum needed to maintain our goals. On an interactive level, wearables allow you to compete against others. You can connect your wearables with your friends to compete throughout the day or sync your device with your fitness club’s network to see how your stats match up. This can turn essentially any gym activity or class into a game, and fitness clubs can similarly go the extra step by offering prizes or incentives based on member activity. Fit-tech Revolutionizing the Fitness Club Experience Unsurprisingly, health and fitness centers have made a general move to adopting cloud-based technology. This trend stems from the push for facilities to become more consumer-oriented, putting increased pressure on clubs to keep up with heightened expectations for their members. Most gym attendees probably do not even recognize that cloud-based technology underlies most of the services that convenience them. For example, if your gym allows your sign-up for classes online, download a playlist you liked from a class or provides for a mobile application, you are using the cloud. Most modern equipment provides for blue-tooth capabilities to easily sync your workout details to your club’s mobile app or your personal applications. Many gyms function entirely on cloud-based gym management software to safely store crucial information and avoid operational glitches. USE CASE: Orangetheory, one of the most popular boutique clubs worldwide predicates its entire gym-model on cloud-based services. Orangetheory requires all members to wear its signature heart rate to monitor every class, which automatically syncs their data to the Orangetheory mobile app. The application allows users to easily access real-time progress reports as well as track workouts over time. Other functionalities of the app include communicating directly between management and clients, settling outstanding payments, cooking classes, and rating instructors. Bridging the Gap Between Fitness and Healthcare

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The impact of this technology is not limited to individual health and wellness goals; it has already demonstrated to cross-over into imperative fields of healthcare and disease prevention. For example, Fitbit recently established a partnership with Solera Health in the fight against Type 2 Diabetes. The relationship between the two respective organizations began in 2017 when Solera began offering Fitbits to its members who had enrolled in their own National Diabetes Prevention Program, which used digital coaching and support to help at-risk individuals minimize their threat of developing the disease. The success of the program indicated that members who had used Fitbit devices lost more weight as well as exhibited more activity than participants who did not use them. The success of the primitive partnership laid the groundwork for the more extensive collaboration set to debut this year. Using data acquired through Fitbit’s platform, more individuals will not only be identified as at-risk for diseases like type-2 diabetes, high blood pressure, or varying heart diseases, but the scope of information provided by wearable trackers is a great first line of offense in actively combating those risks. Potential for Fit-Tech in the Future With fitness technology showing no signs of decline any time soon, the potential for the future shows great promise, especially considering the inevitability of this technology improving over time. Wearables and cloud-based services will continue to make people more active and cognizant about how their personal decisions impact their overall health and well-being. On a macro level, widespread acceptance and utilization of these technologies demonstrate a cultural shift towards pursuing healthier lifestyles. Like Fitbit’s involvement in fighting Type-2 Diabetes, bridging together fitness and medicine illustrate the promise of fitness technology and its untapped potential for the future. About the author Laura is a Digital Marketing Specialist for Perfect Gym Software. She is a native born Los Angeleno recently relocated to Warsaw, Poland who spends most of her time at the gym, on an airplane, or online shopping.

Сообщение Wearables and Cloud-based Technology Effects: How People Understand and Pursue Their Health and Fitness Initiatives появились сначала на Diceus.

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Will your business fail if you lose any connection with the customers? Will you benefit from enhancing the way you interact with them? We’ve been wondering whether a CRM sales application can help with customer engagement improvement and how it can do this. There’s a common myth that one application can act out as a magical pill that will make the communication between you and your clients perfect. We can consider the software as a basement and your strategy together with everyday activities as the walls. Customers will come to your house where you will welcome them, make them feel happy and plan to come back again. What are the ways to improve your interaction? How can various applications improve the way you deal with the customers? Take a look at the top five efficient variants. #1. Turn on the Social CRM component Today’s communication between you and your customers comprises online mannerisms, idioms, and shorthand that may vary depending on the social channel. You can use one or several channels to collect data, advertise your product and improve customer engagement. We call this approach as Social CRM. Here are the things that you will get after implementing a Social CRM component: 360-degree customer view. You can collect information from different social platforms like Pinterest, LinkedIn, Facebook and others. You can do this through mentions, hashtags, indirect and direct communication means. You will get a full picture of how people interact with your company and your brand. Social engagement. You communicate with your clients using an informal and casual tone of voice. People can find you in social networks and get in touch with you with ease. You can take part in various discussions of your product to show that your services and customer support are of great quality. Personal approach matters. Social snooping. You can spy on those people who mention your brand. These can be your clients or influentials that you cooperate with. You can have notifications when there are topics related to your brand. You can have all the activities automated to react to all the mentions right away. Analytics. You can have a lot of information collected across various social media platforms. There should be a software component responsible for processing this data and dividing it into categories, so you could see the number of followers, impressions, organic reach, comments and so on. You will have specific KPIs for the social component of the CRM system and you will assess the progress. Customer service. You can face such a case when your customers come to check the social profile of the company before making a purchase. They can use the search field to look for the brand mentions and see the discussions. If you interact with people online and you practice a personal approach, you’re likely to gain some trust from people. SMM. Here you can build sales pipelines and track the activities of each customer. You have a chance to unite the power of CRM and SMM tools to reach maximum efficiency. #2. Use only reliable sales tracking software You may think that such an obvious phrase is not really related to customer engagement. But we will prove that these things are close enough. Can you remember the times before the internet revolution and your communication with the customers? How could you assess engagement? It could be a direct interaction when you could ask for testing the product or something similar. You had physical interaction and live communication. Now we have this in a virtual environment and passive roles of customers transferred into active ones. The more you focus your virtual interaction on the customer experience the more you will succeed. A good sales tracking app will find the footprints of your current and future customers, analyze their preferences and turn this information into revenue. There are three types of engagement that you can track with the software:
  • Full engagement. People are loyal to a brand or a specific product, they often act out as brand ambassadors.
  • Indifference. There’s a neutral attitude to brand or product, they follow the statement “take or leave it”.
  • No engagement. There’s no emotional contact and attitude to the company or product, they can easily pick up another one.
If you plan to use the software, you should make sure that it’s reliable and it performs all the functions the right way. Just imagine that you have to collect tons of information about your customers and the level of their engagement and you get wrong data? You will fail just at the stage of building a strategy to improve customer engagement. You should carefully pick up the software that could offer you a full list of features. There are off-the-shelf variants that mostly focus on some specific issues. You can have several of them or build a custom one. Here are the primary things that the software should work with:
  • Contact information: name, address, places visited, numbers, emails, social network profiles.
  • History of interactions: how you got in touch, how many times you did it, how customers found you, what they wanted to get from you, etc.
  • Status of the customer: it can be a newcomer, a returning customer, with or without some privileges.
  • History of transactions: what customers bought and when it happened, how many times they made purchases, what kind of goods they bought, etc.
  • Marketing activities: you could send emails and there was a respond to it or anything else.
The app will gather all the data and put it together. There will be a database that will contain a pool of information for every single client you have. Just imagine having a bug in the app if you have thousands of clients. A reliable application will provide you with accurate figures, no downtimes and access to real-time reports. How to pick up the best sales tracker app? In fact, there are only a few criteria to pick up the best app. Here they are:
  • The list of features. If you see that this very app can give you what you need, it fits you.
  • The cost of the app. If you have to pay a fortune, it won’t do any good for you unless you can afford this.
  • Reviews. It’s good to check the reviews of the app and get in touch with the people that left them.
  • User interface. It should be easy to navigate and perceive the information that is displayed on the screen.
You may like these articles: Accounting software for insurance brokers Outsource healthcare software development CRM software for IT services #3. Stay consistent with the sales CRM software Consistency here means taking the same steps to interact with the customers. You have a goal to provide each customer with an excellent-quality service. Another goal is to do this consistently. It will become a magic key to your success as people will expect some specific actions from your side and they will come back to you again. Each new time customers interact with you should be of the same level of quality. This should be the same for every stage of the interaction. Consistency is not limited to the interaction, it should also relate to the way you communicate inside your company and transmit the mission of your company into society. Consistency requires having specific rules, processes and their succession. You should have good planning and the ability to forecast the needs and requirements of the clients. There’s a need to provide your employees with the procedures for interacting with the clients to preserve the same user experience. Consistency will simplify the analysis of the results. You will compare the activities or the campaigns and the outcomes of each. You will get efficient tools for forecasting the future user experience and the way you will communicate with the customers. Just imagine yourself a customer of a chain of cafes around the globe – you’ll expect the same quality of service and the same taste of meals. So your customers do. #4. Think of social responsibility It’s good to give people something more than a good product. Your mission and your contribution to some social projects matter greatly. You will gain a bigger number of clients if you create pieces of content that will relate to your social responsibility. You can have a few tweets or posts on social media sites to present your initiative. You can have a nice number of shares and other types of reaction. It’s good to share information about your inner world that exists inside of your company, people will trust you more. You will give people an opportunity to see how you run your business, how you are concerned about important problems in society. You may create some positive cases where you show that you care. This will lead to greater interaction. If there’s a high competition in the niche, you can stand out if you show your social responsibility. And this will obviously lead to a better interaction between you and customers. #5. Predict customer’s needs It’s good to analyze the way you interact with customers and predict how you will do it in the nearest future. If you see that you do it the wrong way or you are not happy with the way you do it, you should think of the changes. What do you need to do to predict the needs of your customers? The first thing to do is understand why you are collecting every specific piece of information and how you will use it. You should see the current needs and behavior of the people that interact with you. You should have a clear picture in mind. The next step will be determining the patterns for the customer’s behavior. In simple words, you should create categories of customers that will simplify the process of forecasting. You should think of the things that could prevent people from getting bored or leaving you. For example, you can build efficient email campaigns that will attract customers and increase the engagement rate. It’s good to always analyze the behavior of the people and the app ROI, revenue from each email campaign and so on. You can use this information as a basement for making predictions and test them right away. How to pick up sales CRM systems for forecasting? Tools for forecasting may greatly differ one from another. You can have static reports or dynamic forecasting modules. Of course, these predictions about the future conversions and revenue are just assumptions and there’s no 100% data accuracy. Here are the key requirements for the CRM system to have:
  • Clear templates for making assumptions
  • Adjustable algorithms for forecasting
  • Maximum accuracy
  • Meta-analysis of errors in forecasts
Can’t find the best СRM solution? Build your own with Diceus It can be a bit painful if you cannot find the right sales tracking software that could collect data and display it just as you need. What’s the way out here? You can ask your partners or competitors what kind of CRM systems they use or you can build a new system from scratch. If you pick up the second way, Diceus team can do it for you. How do we do it? A business analyst dives into the workflow of your business and conducts thorough research to define your needs and goals. Then we discuss the specs of the future project and write down all the requirements in a legal agreement. We build an MVP that you can test to see how it works and if you are well with it. We can make updates, add more features or upgrade the software with time. If your company grows, your software will do the same. If you have questions about sales tracking software or how we can help you with building a custom solution, let us know – and we’ll get back to you asap.  

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The United States of America is one of the biggest countries not only in terms of area or population but also in a number of tech experts. Nearly all the top software companies in USA are also worldwide leaders. Microsoft, Google, IBM, HP, Adobe, and other product teams are based in the US but deliver software to hundreds of countries and millions of clients. Moreover, leading custom development teams are also located in America so it’s easy to find the best partner for almost any project regardless of its scope or difficulty. Generally, the US tech market is the largest on our planet. It stands for 31% of the global industry size or about $1.6 trillion, as for 2019. Cyberstates system developed by CompTIA mentions 11.8 million net employment, 1.5 million developers, and approximately 2x higher median wage in the tech sector compared to the national average parameter. These numbers are pretty impressive, aren’t they? Note that the market is constantly growing so we can expect for even more important role of IT services in the national economy. As you’re intrigued a bit (we hope so), it’s time to start our guide. It focuses on leading American software solutions companies, especially, custom developers who create applications from scratch. Plus, we will look at local and global industry trends, types of vendors, various rankings, and reviews. This will be useful, we’re sure. Let’s go! Current American IT Market Trends Before we proceed to exact names, let’s stop and think about the USA software development approach globally. The country with such a famous location as Silicon Valley can’t stay aside from innovations. American developers are among the first who introduce new trends, ideas, and results. That’s why we want to talk about the actual state of the American IT market – this info will help you to understand how the described companies work. The first thing to remember about the local IT industry is related to SMBs. Only 0.3% of American companies had more than 500 employees in 2015! Now, the situation is rather similar so you should know that global corporations are very famous but equally rare if we talk about all market players. The IT market is highly dependent on customers. Both individuals (for B2C) and companies (for B2B) rule the industry because they decide whether to purchase a product/service or no. This takes us to the world of perfect personalization as various companies try to create flexible software, which will suit different client groups. Considering the high share of SMBs and more effort required to create unique offerings, American brands move towards outsourced partnerships. Both small and big teams delegate secondary tasks to other companies trying to focus on core processes. This trend blurs lines between the USA and other countries where skilled outsourcers work. Finally, there are a few tech trends that are typical of the world but also popular in the USA. They relate to innovations, mostly:
  • Artificial intelligence.
  • Augmented reality.
  • Blockchain.
  • Cloud hosting.
  • Internet of Things.
  • Software as a Services.
Keeping these ideas in mind, let’s continue our research focused on the best software teams. Types of Software Development Companies in USA It’s impossible to understand why one or another company is the market leader without realizing differences between two major development approaches. They’re typical for any country. Basically, there are top software companies in USA that deliver ready-made products with low customization options. Their market rivals are custom development teams. They focus on tailored software provided for each customer exclusively. Of course, the IT sector features more complicated classifications based on the size of businesses, languages used, preferred clients, etc. But the overview of these differences is a topic for a separate article, Here, we only want to show two major strategies. Product Developers and Distributors These brands are well-known all over the globe. For sure, you heard about Apple, Google or Microsoft at least once. These companies often have one specific product or ecosystem of products such as iOS or Windows. Salesmen distribute these products by selling the same or highly similar copies to different clients. Long story short, you can get iPhone and your friend can iPhone with the same specifications, and millions of buyers also will own this iPhone model. By ordering ready-made software, you will get it quickly and for a relatively low cost. However, note that the described companies often charge extra fees for various services, including upgrading or support. Moreover, it’s quite difficult to find a perfectly suitable application for a good price because developers try to meet needs of completely different partners. You can find the list of software development companies in USA at the NASDAQ platform where brands are sorted by their market capitalization. Apple, Microsoft, and Google (Alphabet) are leaders now with Facebook and Intel also in the top five. Custom Software Solutions Companies Unlike distributors, custom teams don’t have a single recognizable product. They create different applications for different customers so you can find the full portfolio of projects on websites of these brands. Custom developers require more time to deliver your order and may charge high upfront fees but they always create systems which suit your demands perfectly. Constant discussion of your requirements, regular feedback, and Agile efficient development are among the main principles of these teams.
Further, we will focus on custom developers only, so you may be interested in the idea of custom software development.
The List of Software Development Companies in USA: TOP 10 Developers of custom products are less famous than product teams in the USA. That’s why we want to unveil some bright names in this industry so you will be able to cooperate with the best companies. For this guide, we have used data from Clutch, GoodFirms, and The Manifest. The lists are sorted by these systems’ rankings of top software companies involved in the custom development industry. Additionally, you can look at leading development teams by state. G2 Crowd Learning Hub gathered a lot of information about corporations registered in different US areas to create the all-in-one map. Experts collected thousands of reviews to define the final score of each company and reveal state leaders. A few regions are missing as local brands don’t have enough reviews. Now, let’s look at 10 the best software development companies. Unlike online aggregators, we have sorted our list alphabetically.
  1. AgileEngine
The company was founded in 2000 and now has more than 200 staff members in four offices including McLean, Buenos Aires, Kyiv, and Washington. D.C. AgileEngine focuses on midsize projects with at least $50,000 scope and develops applications for both Android and iOS. The team prefers Java, JavaScript, PHP, and Python languages. The most favorite industries include IT and telecommunication services.
  • Location: McLean, VA.
  • Development focus: custom software (60%), mobile apps (30%), UX/UI (10%).
  • Notable clients: Bleacher Report, Knocki.
  1. Diceus
This custom team has offices in Jacksonville, Dubai, Kyiv, and Vilnius. Diceus acts not only as of the development company but as a powerful tech partner which handles all stages of the SDLC, including analysis, creation, testing, and support. The team designs software for SMBs with the minimum scope of $10,000 but enterprise-grade apps are developed, too. As for languages, devs rely on .NET, Java, C#, and Python, mostly.
  • Location: Jacksonville, FL.
  • Development focus: custom software (60%), web applications (40%).
  • Notable clients: Palmers, Teambase.
  1. Experion Technologies
This quite experienced team was established in 2006 and now has offices in Australia, India, Switzerland, and the USA, of course. The company has developed hundreds of systems for 120+ clients all over the world in sectors related to mobile development, cloud services, IoT, wearables, finance, retail, health, and SCM. Experion Technologies works with midsized businesses and projects with at least $50,000 size.
  • Location: Addison, TX.
  • Development focus: custom software (50%), web applications (50%).
  • Notable clients: Bacardi, Johnson & Johnson, Mars.
  1. Fingent
Being one of the most reputable software firms in the USA, Fingent has several offices in the USA, in India, and in UAE. The team of 300+ employees focuses on mid businesses and large enterprises. Despite the lowest entry barrier for projects is set at $25,000, developers can handle the biggest scope of work over $1 billion. The team specializes in real estate, transportation, businesses, and education by utilizing ASP.NET, PHP, JavaScript, and Python.
  • Location: White Plains, NY.
  • Development focus: custom software (50%), web applications (50%).
  • Notable clients: CBN, PwC, Sony.
  1. Intellectsoft
Located in the heart of the American IT industry, Intellectsoft works with enterprises, mainly. The company has set the minimum scope at $25,000 but 60% of the finished projects worth more than $1 billion! Midsized clients also can cooperate with this team. Intellectsoft creates top-notch software solutions, including innovative stuff like cognitive computing, blockchain apps, IoT, and mixed reality. Devs use ASP.NET, Java, PHP, C#, C, Python, and Ruby.
  • Location: Palo Alto, CA.
  • Development focus: custom software (40%), mobile apps (40%), blockchain (20%).
  • Notable clients: Ernst & Young, Guinness, Harley-Davidson, Jaguar, Shell.
  1. Orases
Only one office and 24 employees drive this company’s process. Orases is known for projects developed for NFL and MLB but also the team creates solutions for healthcare, manufacturing, and non-profit organizations. 75% of clients are midsized businesses. Mainly, Orases utilizes PHP as 80% of the finished projects are built via this language. Other approaches include C#, JavaScript, SQL, and XML.
  • Location: Frederick, MD.
  • Development focus: custom software (60%), mobile apps (20%), e-commerce (10%), web services (10%).
  • Notable clients: MLB, NFL, Johns Hopkins.
  1. Praxent
Praxent is responsible for over 300 unique software solutions designed for SMBs (70%) and enterprises (30%). The company is rather universal in terms of industry specifications as it creates products for businesses, financial organizations, healthcare facilities, real estate, retail, energy, and education firms. The team also develops applications for wearables and utilizes exotic rare frameworks, e.g. Symfony and Sitecore.
  • Location: Austin, TX.
  • Development focus: custom software (50%), UX/UI (40%), product design (10%).
  • Notable clients: Cisco, Keller Williams, The City of Houston.
  1. Spire Digital
Among top software companies in USA, Spire Digital is one of the most experienced. It was founded in 1998 and has only one office in Denver. With less than 250 employees, the team develops enterprise-grade solutions for big and mid businesses, including the industry leaders in transportation, communications, and IT manufacturing. Spire Digital devs focus on PHP, JavaScript, and Java but also work with mobile platforms.
  • Location: Denver, CO.
  • Development focus: custom software (65%), mobile apps (25%), UX/UI (10%).
  • Notable clients: AT&T, Dell, Lockheed Martin, Western Union.
  1. Trigent
Trigent houses more than 500 staff members in the main American office as well as two facilities in India. This company focuses on custom software development, mostly. Plus, devs handle testing and consulting for different partners with the main focus on midsized companies. Trigent is unique because it develops hybrid apps for mobile platforms. The most popular languages here are Java, PHP, and SQL.
  • Location: Southborough, MA.
  • Development focus: custom software (80%), cloud computing (20%).
  • Notable clients: AON, Kruger, Oracle.
  1. Zco
Talking about veterans, we can’t miss the team named Zco Corporation. It was established in fat 1989 and operates in the USA exclusively now. The company works with teams from Fortune 500, including small businesses (40% of projects), midsized companies (40%), and enterprises (20%). With only $10,000 entry barrier and 250+ employees, Zco serves various industries with a focus on mobile apps. Devs use PHP, Swift, JavaScript, C#, and Java.
  • Location: Nashua, NH.
  • Development focus: mobile apps (60%), custom software (20%), AR/VR (10%), BI and Big Data (5%), IoT (5%).
  • Notable clients: BBC America, Microsoft, Samsung, Verizon.
FAQ Take your time for analysis and then proceed to the final part. Here, we conclude the article’s information and remind key insights. What Is a Software Developers Company? Generally, it’s a team of dedicated specialists that develop software applications, deliver them to clients, install, test, and maintain. Custom devs create apps from scratch and product companies distribute ready-made software packages.
You can read more about custom software solutions on our site.
What Types of Companies Are in the USA? The first classification includes custom and product companies; we have talked about them in the previous point. In addition, brands differ by clients (small, middle, and large businesses), industries (e.g. healthcare or transportation), development areas (custom software, mobile apps, IoT, etc.), and tech used (various languages and frameworks). How to Choose a Software Development Company in the US? First and foremost, ensure that you realize your needs. When you know what software product is desired, which industry you will work in, and what development approaches are the best, then you can choose suitable tech partners. Find the exhaustive information about features in our list or at brands’ websites. Where to Find the Best Software Development Company? Apart from already mentioned Clutch and GoodFirms, you can explore other resources. LinkedIn lists thousands of thousands of workers united in professional groups. AppFutura focuses on mobile development. Quora helps when you have a specific question. Finally, it’s possible to meet devs at various live events. Cooperate with US Devs After exploring our list of software development companies in USA, you should be able to choose the best partner. Basically, remember to compare development areas, industries, projects’ scopes, and technologies used in the chosen companies. This analysis can help you to define which team suits your needs. American developers are one of the most skilled in the world. Prices are pretty high here but if you need a decent quality, be sure to work with the US-based teams. You also can consider outsourcing cooperation in which US brands delegate specific tasks to other countries like Ukraine. Outsourcing allows reducing costs greatly without quality dip. We’re outsourcing team, too, by the way!

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Will your business fail if you lose any connection with the customers? Will you benefit from enhancing the way you interact with them? We’ve been wondering whether a CRM sales application can help with customer engagement improvement and how it can do this. There’s a common myth that one application can act out as a magical pill that will make the communication between you and your clients perfect. We can consider the software as a basement and your strategy together with everyday activities as the walls. Customers will come to your house where you will welcome them, make them feel happy and plan to come back again. What are the ways to improve your interaction? How can various applications improve the way you deal with the customers? Take a look at the top five efficient variants. #1. Turn on the Social CRM component Today’s communication between you and your customers comprises online mannerisms, idioms, and shorthand that may vary depending on the social channel. You can use one or several channels to collect data, advertise your product and improve customer engagement. We call this approach as Social CRM. Here are the things that you will get after implementing a Social CRM component: 360-degree customer view. You can collect information from different social platforms like Pinterest, LinkedIn, Facebook and others. You can do this through mentions, hashtags, indirect and direct communication means. You will get a full picture of how people interact with your company and your brand. Social engagement. You communicate with your clients using an informal and casual tone of voice. People can find you in social networks and get in touch with you with ease. You can take part in various discussions of your product to show that your services and customer support are of great quality. Personal approach matters. Social snooping. You can spy on those people who mention your brand. These can be your clients or influentials that you cooperate with. You can have notifications when there are topics related to your brand. You can have all the activities automated to react to all the mentions right away. Analytics. You can have a lot of information collected across various social media platforms. There should be a software component responsible for processing this data and dividing it into categories, so you could see the number of followers, impressions, organic reach, comments and so on. You will have specific KPIs for the social component of the CRM system and you will assess the progress. Customer service. You can face such a case when your customers come to check the social profile of the company before making a purchase. They can use the search field to look for the brand mentions and see the discussions. If you interact with people online and you practice a personal approach, you’re likely to gain some trust from people. SMM. Here you can build sales pipelines and track the activities of each customer. You have a chance to unite the power of CRM and SMM tools to reach maximum efficiency. #2. Use only reliable sales tracking software You may think that such an obvious phrase is not really related to customer engagement. But we will prove that these things are close enough. Can you remember the times before the internet revolution and your communication with the customers? How could you assess engagement? It could be a direct interaction when you could ask for testing the product or something similar. You had physical interaction and live communication. Now we have this in a virtual environment and passive roles of customers transferred into active ones. The more you focus your virtual interaction on the customer experience the more you will succeed. A good sales tracking app will find the footprints of your current and future customers, analyze their preferences and turn this information into revenue. There are three types of engagement that you can track with the software:
  • Full engagement. People are loyal to a brand or a specific product, they often act out as brand ambassadors.
  • Indifference. There’s a neutral attitude to brand or product, they follow the statement “take or leave it”.
  • No engagement. There’s no emotional contact and attitude to the company or product, they can easily pick up another one.
If you plan to use the software, you should make sure that it’s reliable and it performs all the functions the right way. Just imagine that you have to collect tons of information about your customers and the level of their engagement and you get wrong data? You will fail just at the stage of building a strategy to improve customer engagement. You should carefully pick up the software that could offer you a full list of features. There are off-the-shelf variants that mostly focus on some specific issues. You can have several of them or build a custom one. Here are the primary things that the software should work with:
  • Contact information: name, address, places visited, numbers, emails, social network profiles.
  • History of interactions: how you got in touch, how many times you did it, how customers found you, what they wanted to get from you, etc.
  • Status of the customer: it can be a newcomer, a returning customer, with or without some privileges.
  • History of transactions: what customers bought and when it happened, how many times they made purchases, what kind of goods they bought, etc.
  • Marketing activities: you could send emails and there was a respond to it or anything else.
The app will gather all the data and put it together. There will be a database that will contain a pool of information for every single client you have. Just imagine having a bug in the app if you have thousands of clients. A reliable application will provide you with accurate figures, no downtimes and access to real-time reports. How to pick up the best sales tracker app? In fact, there are only a few criteria to pick up the best app. Here they are:
  • The list of features. If you see that this very app can give you what you need, it fits you.
  • The cost of the app. If you have to pay a fortune, it won’t do any good for you unless you can afford this.
  • Reviews. It’s good to check the reviews of the app and get in touch with the people that left them.
  • User interface. It should be easy to navigate and perceive the information that is displayed on the screen.
You may like these articles: Accounting software for insurance brokers Outsource healthcare software development CRM software for IT services #3. Stay consistent with the sales CRM software Consistency here means taking the same steps to interact with the customers. You have a goal to provide each customer with an excellent-quality service. Another goal is to do this consistently. It will become a magic key to your success as people will expect some specific actions from your side and they will come back to you again. Each new time customers interact with you should be of the same level of quality. This should be the same for every stage of the interaction. Consistency is not limited to the interaction, it should also relate to the way you communicate inside your company and transmit the mission of your company into society. Consistency requires having specific rules, processes and their succession. You should have good planning and the ability to forecast the needs and requirements of the clients. There’s a need to provide your employees with the procedures for interacting with the clients to preserve the same user experience. Consistency will simplify the analysis of the results. You will compare the activities or the campaigns and the outcomes of each. You will get efficient tools for forecasting the future user experience and the way you will communicate with the customers. Just imagine yourself a customer of a chain of cafes around the globe – you’ll expect the same quality of service and the same taste of meals. So your customers do. #4. Think of social responsibility It’s good to give people something more than a good product. Your mission and your contribution to some social projects matter greatly. You will gain a bigger number of clients if you create pieces of content that will relate to your social responsibility. You can have a few tweets or posts on social media sites to present your initiative. You can have a nice number of shares and other types of reaction. It’s good to share information about your inner world that exists inside of your company, people will trust you more. You will give people an opportunity to see how you run your business, how you are concerned about important problems in society. You may create some positive cases where you show that you care. This will lead to greater interaction. If there’s a high competition in the niche, you can stand out if you show your social responsibility. And this will obviously lead to a better interaction between you and customers. #5. Predict customer’s needs It’s good to analyze the way you interact with customers and predict how you will do it in the nearest future. If you see that you do it the wrong way or you are not happy with the way you do it, you should think of the changes. What do you need to do to predict the needs of your customers? The first thing to do is understand why you are collecting every specific piece of information and how you will use it. You should see the current needs and behavior of the people that interact with you. You should have a clear picture in mind. The next step will be determining the patterns for the customer’s behavior. In simple words, you should create categories of customers that will simplify the process of forecasting. You should think of the things that could prevent people from getting bored or leaving you. For example, you can build efficient email campaigns that will attract customers and increase the engagement rate. It’s good to always analyze the behavior of the people and the app ROI, revenue from each email campaign and so on. You can use this information as a basement for making predictions and test them right away. How to pick up sales CRM systems for forecasting? Tools for forecasting may greatly differ one from another. You can have static reports or dynamic forecasting modules. Of course, these predictions about the future conversions and revenue are just assumptions and there’s no 100% data accuracy. Here are the key requirements for the CRM system to have:
  • Clear templates for making assumptions
  • Adjustable algorithms for forecasting
  • Maximum accuracy
  • Meta-analysis of errors in forecasts
Can’t find the best СRM solution? Build your own with Diceus It can be a bit painful if you cannot find the right sales tracking software that could collect data and display it just as you need. What’s the way out here? You can ask your partners or competitors what kind of CRM systems they use or you can build a new system from scratch. If you pick up the second way, Diceus team can do it for you. How do we do it? A business analyst dives into the workflow of your business and conducts thorough research to define your needs and goals. Then we discuss the specs of the future project and write down all the requirements in a legal agreement. We build an MVP that you can test to see how it works and if you are well with it. We can make updates, add more features or upgrade the software with time. If your company grows, your software will do the same. If you have questions about sales tracking software or how we can help you with building a custom solution, let us know – and we’ll get back to you asap.  

Сообщение Five Efficient Ways to Use CRM Sales Application to Improve Customer Engagement появились сначала на Diceus.

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If there’s an effective tool for businesses, it may work for everyone, right? How does ERP for SME and startups differ? What if your business was diving in a pool of paperwork, or there’s a misunderstanding between the departments, and it takes a long time for getting any piece of information that you need right now? If you have such a situation, you strongly need an ERP system. If you only plan to build a new business, you should predict and prevent such a case. A scalable ERP system may become a good choice for you. It will grow together with your company. We want to give you some tips on how to choose a good ERP system for startups, small and medium businesses together with samples of such systems. What does ERP for SME mean? Before we start looking for the difference, it’s good to know what ERP is and why we need it. Can you remember running a business a long time ago? There was a need to organize time and cost-consuming processes. You had to spend the resources on starting the processes as well as on their maintenance. The implementation of ERP in finance could reach cost efficiency and the reduction of working hours across the teams. Let’s take a close look at the key features of ERP systems that work for a medium-sized business:
  • Integration
  • Automation
  • Data Analysis
  • Reporting
  • CRM
  • Accounting
  • Tracking and Visibility
ERP for small business manufacturing There’s no big difference whether you’re a small business manufacturing company or a startup, you’re likely to have some basic set of the software for accounting such as spreadsheets for tracking your production process. While your business is growing, the amount of information that you collect is growing as well. The software should be expanding with you. If you have an ERP platform, you have an opportunity to enhance productivity and everyday workflow. You get a tool for managing resources, tracking, tracing business and manufacturing processes from start to finish. All with one tool. Here are the key features or modules that you may require:
  • Invoicing
  • Supply chain
  • Sales
  • Inventory control
  • Development
What’s the best mini ERP system for small businesses? IQMS Manufacturing ERP system This ERP system is good for small businesses. Developers state that they have one database and one app that is easy to use and administer. It has a good interface. There’s no more need to have a few apps for entering and searching the data. You get access to it at any time. What are the most significant features of IQMS? Inventory management. You get full control over the cash flow. You see the amount of raw materials, bills of materials and work orders. You can see the alerts in real time and see the sticking level. You can use the software for managing and forecasting reorders for the future. This helps you manage the production workflow and prevent any troubles that could lead to the cost loss. Real-time data. Every piece of information is processed and displayed in real time. No more need to make notes on paper or do any other obsolete things. You can track the performance and productivity of all the teams in real time as well. You can see the production time, any unexpected downtimes, the number of parts missing and so on. Quality. Developers provide their clients with Quality Management Software that aims at meeting all the requirements from government and regulatory organizations. You have no duplicate or unnecessary data about inventory. EDI. This abbreviation stands for Electronic Data Interchange. It’s used for processing orders and invoicing. A lot of processes are automated. We have a shorter supply chain cycle thanks to auto-filling of requests, production time reduction and so on. Warehouse. There’s a built-in warehouse management system that is used in real time. You get an opportunity to manage the inventory and production amount. All the information is accurate. Custom ERP What do you get with a custom solution? The first thing here is the right number of features or modules that you can choose yourself. You won’t get a bunch of apps that you will have to deal with after long-term training. You can have an app for any kind of industry other than manufacturing, for example, ERP for banking industry. A custom solution should have the opportunity to scale and grow together with your business. And one more thing is that you decide how all the data will be displayed on the screen – you can make it easy to perceive. ERP for medium-sized enterprises We cannot say about every single business in the world that is medium-sized. Such factors as budget, timelines, processes, and resources may differ. It’s good to mind these issues when selecting an ERP platform. The first thing to think of is a list of functional requirements. You will use them while searching for the best software solution. What can you add to the list? Here are a few of the issues that we think will be useful:
  • Warehouses with a bar-code scanning module
  • Bills of materials
  • Planning module
  • Repairs and services
  • Inventory management module
  • Simple return process
If you select an off-the-shelf product, it’s enough to compare a list of product features and your list of requirements. When you cooperate with a software vendor in order to build a custom product, you should discuss the development of each module not to blow up the budget. We advise you not to overdo with the ERP system. There’s no need to create something super complicated or difficult. This system aims at simplifying and automating the processes. It shouldn’t take much time for training and implementing the system. One more thing that matters is a choice between a cloud and on-premise base. If you google this issue, you will see that a lot of people advice could-based variants. They seem to be super magic solutions that can be cost and time efficient. Are they so good? Let’s consider the most significant issues here:
  • Internet connection quality
  • Remote access
  • Scalability
Standard vs Bespoke Solution How standard are your requirements? Do they fit into a list of features that most of the product developers offer today? There are products that were developed five years ago. Can you be sure that they can fully respond to the demand in today’s market? What about a complete list of functions? Here are the things that every up-to-date software solution for SME should possess:
  • Cloud. You can have a fee to pay and no need to maintain the hardware or software yourself.
  • Mobile. If you don’t interact with your customers via mobile gadgets, you may lose a big number of clients.
  • E-commerce. It should be easy and accessible 24/7.
  • IoT. The more channels for interacting with the customers you find, the more profit you may gain.
  • AI. It may be a digital assistant for your customers or anything else that may simplify the lives.
What is the best cloud ERP for SME? Odoo It’s an open-source project that can be used as an ERP platform for SMEs. You get a pack of modules that comprise CRM, sales, inventory, manufacturing, project management, etc. You can choose those modules that you need for every team in your company. The key feature of this solution is the reduction of manual work. All modules are compatible with each other and they act as parts of one big application. You can automate processes and keep all the functions in one place. It’s a unified platform that allows you to access the data right when you need it. There are free and paid apps. ERP system cost can vary greatly. You can choose the ones that could meet your budget requirements and the ones that will cope with your business tasks. A great variety of apps may make you lost – you’ll spend much time until you choose all you need. Here are the top categories for the Odoo modules:
  • eCommerce
  • Human Resources
  • Localization
  • Manufacturing
  • Marketing
  • Productivity
  • Point of sale
  • Accounting
  • Document Management
Сustom What can make you choose a custom solution for your SME? The first reason for doing this is the lack of time. If you don’t have much time for searching, viewing, analyzing and choosing all the modules you need, you will save time by hiring a software vendor. This will be your partner that will take care of the whole process from start to finish. All you need to do is describe your requirements and expectations. The second reason for doing this is the lack of features or modules that you need. Each enterprise is unique and standard software solutions can’t meet the needs of each company. Here you discuss your needs with the software partner and the way you wish to use the ERP platform. ERP for startups There’s a common belief that startups don’t need ERP. The number of people that work in the company is small, there’s one or a few founders that manage the processes. There’s a myth that one person can manage everything in a startup company. However, once you face the number of tasks that you should handle, there comes a time when you have to choose a solution that will help you get over it. What kind of software will work? A goal of using ERP platforms is assisting businesses with their everyday activities. You should evaluate how much time and other resources you spend on the processes that can be automated. If you plan to scale and you have a lot of trifle tasks that you repeat, it’s good to have an ERP app by your side. Productivity Maximum efficiency and productivity are the two things that matter for each startup company. One of the things that ensures this is the access to the information. You can track and improve the way you interact with the customers and even with your employees. You can access this information from any device, even from your phone. You can even have a mobile ERP system. Each of your employees can have the same access to the information or you can limit this access for some specific parts of the data. You will not spend time collecting information, analyzing it and generating reports based on it. You can automate this process and eliminate the chance of making a mistake. No paperwork is required. No more dull spreadsheets or other similar apps. If you have a bespoke app, you can have any visual elements that you want to see. You can decide how the future software solution will display information for you and your team players. Scalability If you plan to grow, ERP software should do the same. There are many off-the-shelf solutions that can offer you this feature. It’s better to avoid using free apps as most of them are not supposed to be scaled in the future. What are the best small business ERP cloud solutions? Apprise for Discrete Manufacturing This ERP software solution offers such features as financials, manufacturing, logistics, importing, retailer compliance, demand planning, forecasting, transportation, mobile sales and so on. You get access to any piece of information in real time. You can manage all the manufacturing processes from the point of delivery to finishing operations and cost reduction. It can be accessed from Android and iOS devices. Batch Master for Process Manufacturing You can use this software if your startup is related to pharmaceutical, nutraceutical, cosmetic or chemical and food niche. You can use it as an addon to Sage 100, QuickBooks, SAP Business One or Microsoft Dynamics GP. This software can be used for managing inventory, entering and updating formulas, reporting, auditing, and managing documents. Epicor for Wholesale Distribution This ERP system is good for HVAC, electrical, fastener, petroleum, medical, plumbing and fluid power industries. You can use its apps for managing orders, making purchases, accounting, managing transportation and inventory. You can also use the built-in Business Analyser to optimize the processes. This software is compatible with Windows OS. TradeGecko for eCommerce It’s a cloud-based platform that acts out as a B2B e-commerce portal. You can add users to the system so they could sell wholesale to retailers with the help of custom storefronts. There are comprehensive CRM, accounting, demand forecasting, sales reporting, and demand forecasting functions. You can easily integrate it with Shopify, Amazon, Magento, WooCommerce or Bigcommerce. How Does ERP for SME and Startups Differ? The reason for implementing ERP software in any type of the company is meeting requirements and solving needs. To get an idea of the difference between ERP systems, it’s good to know how startups differ from SMEs. A startup company is the one that offers a new product or service, uses new technology and innovation to bring this product or service to life. There’s no structured approach in most of the cases. They use their own experience to grow. An SME is a company that uses the so-called old approaches to analyzing the market niche, planning and organizing the production processes and so on. They use someone else’s experience to grow. So how does ERP for startups and SMEs differ? They don’t differ anyhow. There are no identical startups as well as there are no identical SMEs. You have your own list of tasks to be solved and goals to be reached – use them when selecting the most appropriate software solution for your business. Why you should pick up a scalable ERP solution There’s one thing that unites all the companies no matter what industry you are in. It’s scalability. Why do you need it? You get an opportunity to grow. You get an opportunity to reach all business goals that you think of. It’s good to keep this idea in mind all the time when you are viewing information about ERP solutions. How can you scale off-the-shelf products? If you cannot get in touch with the software developers and ask them about any updates or solve any problems, it’s better to avoid buying such a product. Of course, you have an opportunity to build a custom solution that will be as scalable as you need this. How can you pick up a scalable custom ERP solution? Here you need to hire a reliable software vendor that has experience in building such applications. You can take a look at the projects built by Diceus to see how custom apps look like. If you decide to have a custom ERP app for your company, we’ll be happy to answer all your questions and discuss this issue with you.

Сообщение How Does ERP for SME and Startups Differ? появились сначала на Diceus.

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During the last years, the majority of large construction companies all over the globe implemented Enterprise Resource Planning Systems (ERPs) to effectively manage and use their resources like human capital, finance, assets, materials, and others. ERP for construction company has two main functionalities – data management and workflow management. Both functionalities are equally important as they help all stakeholders monitor multiple processes and manage data across the company in real time. Let’s talk this thing over. What Problems a Construction Management Software Can Tackle? Typically, it takes 1-3 years to implement any complicated software platform for the enterprise. Such systems like ERP cost from tens to hundreds of thousand dollars. To give you a sense of how feasible these expenses and efforts are, we would like to show you what challenges of the construction sector ERP implementation can address. Problem 1: Improper planning processes can lead to project failure. According to ConstructConnect, poor planning is one of the five reasons why projects of construction companies fail. Kendall Jones, the author of the article, considers that the more efforts and time are spent for planning, the better the workers of the construction firm will implement the project. The lack of effective coordination among clients, suppliers, subcontractors, architects can also cause substandard completion of the project. Solution: Construction company systems are able to monitor budgetary funds and expenses. An ERP for construction company can provide accurate planning of raw material, human resources, design, and other resources required for the successful project completion. Problem 2: Inaccurate estimations can cause a refusal to use the services of a certain company. A lot of firms provide their services on a contractual basis. Before bidding for a tender, these firms need to provide the estimated cost of the project. As we know, different clients may have quite different needs and specifications, that’s why they choose the best-suited bid according to the proposed quotes, the firm’s reputation, and proposed design. Solution: Construction project management software is able to secure accurate quotes needed for design, raw materials, human capabilities, and the time to complete the project. Additionally, ERP systems can determine how much profit or loss a firm may get from a given project. Problem 3: Project management processes like assigning tasks and monitoring work progress across multiple departments are always complicated and challenging. Solution: With a robust construction office software in place, managers are able to track the work progress, st milestones, assign tasks, and do lots of other high-value activities. ERP systems provide real-time data as well. On the basis of this data, managers can track time and use this information to bill customers. Problem 4: Tedious data sharing is inefficient and not secure. Usually, large construction firms deal with more than one customer. Sharing large amounts of information within departments is time-consuming. Using Excel or PowerPoint is in the past because such type of information exchange is no longer efficient. Solution: A good ERP system ensures easy data sharing with the help of the tools providing high security. Contractors are able to set viewing restrictions for both their customers and workers. Problem 5: Time-consuming processes slow down the expected streams of return on investment (ROI). Traditionally, contractors reinvent their vision of ROI. From time to time, they seek for new ways of receiving revenue faster. Time-consuming, tedious, and manual processes hinder development. Solution: Enterprise-grade solutions help construction firms monitor expenditures for materials and human resources, cut costs for technology, eliminate manual processes, and avoid downtime. All these factors affect the success of business and project implementation as well. Problem 6: Chaos in the decision-making process can cause problems in accountability and coordination of projects. Prior to making decisions, it’s important for contractors to get a comprehensive view of a given situation. Oftentimes, they don’t have such a possibility to get this view in one centralized place. Solution: ERP systems allow managers to incorporate different types of information, process it, and sort out according to a certain number of criteria. As you can see, an ERP for a construction company is capable to solve six main issues – improper planning of the project, complicated project management, inaccurate estimations, consuming exchange of information, inefficient decision-making, and slow return on investment. At the same time, you learned that to solve these issues, an ERP system should have a certain number of features and modules. Let’s figure out what exactly it should have to work efficiently.  
Learn about ERP in finance.
  10 Core Features of ERP for Construction Industry and Infrastructure A good ERP for construction company should consist of features that ensure streamlined business operations which usually include the following processes: accounting, inventory management, contract and project management, human resources management, etc. Surely, there are a lot of ERP model views in the construction industry. Let’s focus on the core features. Project planning & scheduling Project planning is the first stage of any construction project management process. It can be of three types which are strategic planning, operational planning, and scheduling. The first type determines the project objectives. The second one develops a detailed plan including the steps to meet the set objectives. And the third type of planning sets schedules of concrete actions to meet the objectives. Any ERP for construction company provides its users with the capability to organize effective project management and follow the plan. Inventory & materials Managing construction materials and inventory is always a time-consuming and complex process which requires special knowledge and skills. ERP systems allow easy sourcing, purchasing, planning, storing and monitoring raw materials. Besides, this construction ERP module ensures secure control of stores and materials, timely disposal, records of inventory, etc. Subcontractors Managing data about subcontractors and work orders is one of the core features required of a good ERP system. Thus, modern solutions for builders and construction firms allow them to estimate subcontractors and based on the pricing data or other selected criteria, – to hire a particular subcontractor. Human resources Among the HR issues construction firms face, there are mainly the problems related to the ever-changing nature of builders’ work. ERP software helps recruiters and managers hire the right candidates and do lots of other useful things like managing payrolls, complying with HR regulations, training employees. Reports and dashboards With robust analytics, visual boards, reporting tools in place, building firms can manage their data in real time. Here are some examples of activities which they can do with these tools – processing and analyzing Big Data with the help of user-friendly graphs and charts, building dashboards according to a certain number of criteria, exporting visual aids to different formats, assessing statuses and determining risks and lots of other. Purchase Construction companies need lots of materials, machines, equipment, and other things to provide their engineering, architectural, building services. A purchase module for ERP system is crucial. It ensures effective management of inquiries, quotations, orders, reports, and quotation comparison. Accounting It’s well known that construction accounting differs from regular accounting. Construction sphere is very mobile and accounting module must provide the capabilities to track different types of expenses like packing tools and materials, travel expenses, cost of equipment, and clearing expenses when the project is completed. Engineering With a comprehensive engineering module for ERP, firms can manage projects, control, and share engineering data, write proposals, automate all the processes related to engineering. Tender and bids Tender and bid management modules allow writing tender documentation, making accurate estimations, and bidding. This feature can ensure that the actual expenses won’t deviate much from the allocated pricing. CRM Customer relationship management system for builders allows managers to easily track, process, edit, and share customers’ information within the company. This module facilitates the enhanced level of communication between contractors and clients. These were the core features required to efficiently run the construction project. A construction company can get all these features as a part of a typical out-of-the-box ERP package or as a unique solution tailored according to your specific requirements and business needs. ATTN Construction Business Owners: How to Choose the Best Construction Project Management Software? To understand what software will be the most suitable for your construction business, you should be aware not only of core features but also of tendencies in the software development for construction companies. Trend 1 – SaaS Having an ERP system on the cloud means that your managers are able to reach any important information at any time from anywhere. Trend 2 – LEED tracking Leadership in Energy and Environmental Design can be of great use for companies dealing with green building. They can track if they comply with these regulations. Trend 3 – Integration Modern technology systems should be easily integrated with third-party applications which can be also required by workers to handle operations more efficiently. Trend 4 – Scalability Often, large construction firms have multiple contractors the number of which can rise rapidly. This should be considered beforehand if you plan to scale up your projects. Trend 5 – Security Managing construction projects means that you deal with highly sensitive information. ERP for construction must secure documents flow and data sharing across the company. As you can see, these trends are all about modern technologies, security, and flexibility. Unfortunately, free or paid open source software can’t ensure all these aspects simultaneously that’s why most firms prefer building custom systems. The latter can be developed according to best practices of ERP development to comply with security standards and legislation. How to Order the Development of Construction Company Systems? Custom development is a good fit for those construction business owners who want to obtain a comprehensive system which meets their goals and needs. Before contacting a vendor, you should define the main issues your employees face while using legacy tools for managing construction operations. Make a list of these problems. It will help define the best-suited solutions. Once you have a list of initial requirement, you can start searching for a reliable vendor. It’s no longer a problem today to find the information about a given company. Thus, check all the available information about the potential vendors. There are a lot of trusted sources and ranking websites over the Internet. These sources provide users with feedback, general information, customer reviews, and even portfolios of thousands of software development firms. If you’ve already made up your mind on a certain vendor, feel free to contact them and proceed to project estimation and ERP system cost. Basing on your initial requirements, a vendor will be able to give you the first estimation. And if agreed, they can start building a minimum viable product (MVP) which is a product containing the core features only. MVP can further serve a basis for final product development if any adds-on are needed. During your first discussions, you’ll be also able to sign legal documents like contracts or NDA. Typically, custom development is more preferable when you want to use the benefits of using modern technology stacks and implementing the system which meets its users’ needs. Construction Office Software From Diceus If you run business in the asset-intensive industry like construction, feel free to consult with our experts. They can develop an integrated enterprise-grade platform for planning, managing, and delivering projects of any complexity. The procedure is quite simple – contact us, tell us about your problems or requirements, get initial specifications, and start collaborating with your dedicated team.  

Сообщение 6 Good Reasons to Use ERP for Construction Company появились сначала на Diceus.

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Logistics and transport market sectors connect other industries and businesses via land, water, and air paths. Companies involved in these operations provide for on-time accurate delivery of raw materials or ready products, workers, and even information. Without proper logistics, everything can go wrong and lead to huge losses of money, time, and reputation. That’s why a top-notch ERP for transport company is highly desirable. But there are numerous questions related to ERP products. How to create or purchase an application? How to deploy it? What type and vendor is the best one? What are ERP advantages and how they can solve existing logistics issues? Finally, what does ERP actually mean? In this guide, we will try to move through all of these questions and answer them in details. If you want to know more about ERP for logistics, you’re in the right place! Let’s go. Challenges in the Transportation Industry to Know As for now, you can forget about ERP and think about logistics. Probably, this sector is your native or, maybe, you only begin the business path, whatever. Currently, the industry faces several crucial challenges including the main one pointed by Panorama – weak organizational change management. All companies have to deal with these tasks earlier or later, trust us:
  • High transportation costs. Poor planning, not ideal routes, costly fuel – these problems lead to low profitability of the business. With elaborate management, it’s possible to develop a cost-effective approach to shipping.
  • A lot of data. In the era of big data, you can’t avoid large data packages because they are essential for the team’s growth. Employees have to keep an eye on fleet, staff, cargo, routes, bills, customer interaction, etc. Some of these tasks can be automated.
  • More unique demands. Customers evolve together with businesses. Nowadays, both individuals and entities want to work on a personalized basis with a high level of customization. This point is more critical for MNCs, obviously.
  • Regulatory issues. Traffic laws, parking nuances, and security rules differ from country to country and even from city to city. Surely, it’s important to know that your truck with apples will reach the final point without problems.
Now return to the idea of ERP. Modern services are powerful enough to deal with all the listed challenges including financial issues, fleet monitoring, data processing, and so on. The main pitfall here is that not all teams do really need ERP apps. Thus, before ordering the software, ensure that you and stakeholders are aware of the company’s current/upcoming needs, business goals, and the general vision. If an ERP platform suits your strategy, get it!
By the way, if you’re interested in accounting processes, be sure to check the guide related to ERP in finance.
ERP Ideas in a Nutshell The simplest question is the most essential for all interested in ERP software. So, what does the ERP term stand for? Firstly, let’s answer this question in terms of all ERP applications regardless of specific tasks. Then, we want to dive deeper into the article topic and look at applications for logistics/transportation brands. Basic ERP Understanding Put simply, enterprise software apps help managers to organize work, automate daily tasks, and monitor all resources. Generally, there are two definitions of the term:
  1. ERP as a strategic approach focuses on the integration and optimization of the brand’s internal business activities.
  2. ERP as a software tool stores and process vital company’s data to complete the idea of ERP as a business strategic task.
Together, these definitions result in the global vision of ERP as products designed for the business optimization in terms of resources and processes. Any company can install an ERP app but not all of the brands will get benefits from this software. Usually, it’s recommended to deploy an ERP system when you feel that business operations are out of your control or the team suffers from entangled processes. Apart from these red flags, enterprise solutions are required for corporations with several departments or branches which need to contact each other regularly. With ERP for transport company, all the parts will be connected through a single platform. Thus, managers benefit from ERP because they can easily track tasks and performance while employees have round-the-clock access to core data. ERP for Transport Company Importance Let’s proceed to another question which doesn’t relate to our topic directly but can help to catch the idea. What’s the main driving force for software development? Moreover, what’s the main stimulus for any supply? Right, it’s all about demand. In 2017-2018, only the UK market faced a significant rise in transportation companies. For example, the number of brands involved in the air transport sector has increased 1.2-1.8 times on average depending on the turnover. Only the lowest tier of medium businesses hasn’t changed as there are 115 operating teams now. As for the land/pipeline transport industry, there’s an even more interesting facts. The number of small business has decreased greatly from 26,310 to 20,640 between 2017 and 2018. However, all other turnover categories featured slow but persistent growth not only in this timeframe but for the entire 2013-2018 period. Now it’s clear that the logistics industry is on the rise both in terms of companies and their revenue. Hence, expanding brands should be interested in elaborate solutions which can handle scalability questions and overall optimization. SelectHub has a nice article about general ERP importance but we will focus on transportation management solutions:
  • ERP saves time and money helping to deliver goods right on time.
  • ERP facilitates cooperation between all links of the supply chain.
  • ERP monitors inventory using barcodes, RFID, and databases.
  • ERP boosts analytics to continue logistics optimization.
  • ERP delivers automation of fleet tracking, tasking, and reporting.
  • ERP reduces errors because employees have less routine tasks.
TSM Software Logistics and Structures Moving to the main part of the guide, it’s the best moment to look at how ERP solutions are built. Earlier, we’ve explored the overall importance and challenges which you can overcome thanks to ERP apps. But now let’s focus on functional areas. Please, note that vendors can install other modules in different combinations, so always check what’s the structure of your ERP. Tools for Operations Monitoring Being the heart of the system, the operations module focuses on core transport/logistics processes for your firm. Using this set of tools, managers can easily control inventory and resources during the shipment process. Depending on specific features of your SCM, you can add or remove certain tools if you work with custom developers. In ready-made ERP systems, you will have to deal with predefined modules for TMS software logistics. Examples of tasks for this module:
  • Check bookings, stock, and shipment.
  • Prove the delivery.
  • Control entries for goods.
  • Automate reports about operations.
  • Monitor fleet movement.
Fleet Maintenance Modules Despite the previous module often includes some tools for fleet management, there’s a dedicated system for maintenance of your vehicles. On the one hand, this module helps your managers to optimize fleet composition and quality in the garage. On the other hand, it’s more convenient to track lorries’ movement in real time, agree on schedules and routes, and provide for full support of different transport modes. Examples of tasks for this module:
  • Schedule vehicle services.
  • Maintain spare parts/tires.
  • Record fleet activity.
  • Manage insurance.
  • Plan routes and schedules.
Transportation Billing Software On a par with direct delivery processes, companies have to remember about accounting and billing. The large finance module handles all money issues including cash exchange between your team and partners, invoicing, salaries, and payments for freight, labor, vehicles, and spare parts.  Using a good ERP for transport company, you can develop a cost-effective strategy with accurate money tracking. Examples of tasks for this module:
  • Register bills and invoices.
  • Customize contracts.
  • Send and receive money for anything.
  • Track payments.
  • Work with banks.
Look at the ideas of ERP for banking industry to get the idea of how enterprise products are used for finance management.
Logistics Office Software Last but not least, there’s another large module which includes all in-house stuff. Basically, its tasks can be concluded to wholesome strategy planning which stands for optimization of process flows. Precisely, the office platform is responsible for payroll, reports, dashboards, HR tasks, customer interaction handled by integrated CRM tools, security, performance tracking and improving, and so on. Often, this software is divided into smaller parts. Examples of tasks for this module:
  • Contact suppliers or customers.
  • Train staff members.
  • Measure KPIs.
  • Deliver reports and analytics.
  • Protect sensitive data.
Primary Benefits of Transportation Management Solutions ERP applications are quite expensive as they have to suit various needs of big corporations. From accounting tasks to fleet management, there are dozens of different processes which must be controlled. A modern ERP system should allow managers and employees to work with big data packages in real time. Thus, you should clearly realize the structures and advantages of ERP apps to understand how to plan spending. Now, let’s talk about the pros. Technology Evaluation Centers list three key benefits provided by ERP platforms including reduced process times, increased collaboration, and centralized data. Particularly, for transportation management solutions, benefits are as follows:
  1. Optimized delivery plans. Manage distribution methods by adding or replacing them under one roof. Introduce omnichannel delivery strategies.
  2. Streamlined in-office processes. Optimize indirect logistics operations such as dashboards and workflows, payroll, reporting, and purchases.
  3. Higher data accuracy. Eliminate manual data control with automated solutions. Core info will be easily accessible anytime and anywhere.
  4. Better customer service. Use performance analysis and tracking results to improve KPIs and replace weak links with efficient delivery options.
  5. Reduced costs. Thanks to all the previous benefits, helps to lower inventory and delivery costs by implementing just-in-time delivery without downtime.
Together, these points lead to increased speed and efficiency of all transportation processes. However, you should remember about costs. Study markets and business goals to understand do you really need an ERP. If the answer is yes, you can coop with our custom development team to get the perfectly tailored product with necessary functions only. FAQ The last section we want to dedicate to essential information packed in brief form. Explore these five questions to find answers and conclude the information from this guide. What Does the ERP Abbreviation Mean? It stands for Enterprise Resource Planning and means both business strategy and applications which focus on company processes. As for TMS software logistics, these programs are tailored to the needs of transport companies but their main principles are similar to ERP products from other industries. What Challenges Are Critical for Logistics? Mainly, modern transportation teams face four obstacles including high delivery costs, big data to process, constantly evolving demands of customers, and different regulative requirements. In this case, ERP apps can solve all mentioned issues by facilitating data flow, enhancing customer interactions, and reducing expenses thanks to more elaborate planning. Why Use ERP for Transport Company? Well, the answer is right above. ERP apps can solve all the existing problems in the modern logistics sector. They optimize both on track and in-office operations, help managers to measure performance, prove the identity, facilitate document flow, and, finally, cut costs greatly. With software help, your staff can focus on working with clients, as well. Which Application Type to Deploy? Basically, you have two options. Choosing between prepackaged apps which come with fixed sets of functions and bespoke systems which are created for you exclusively, we’d opt for the latter one. The first option is sometimes good for SMBs which needs are compliant with offers but custom ERP for transport company is wonderful in terms of ROI. How Many Resources Do You Need for the Launch? Before ordering an ERP, plan the budget carefully. You should consider the costs of the software itself, costs of implementation and connection, training and maintenance. Overall, prepackaged solutions range from $4,000 to $500,000 plus extra fees for support or upgrading. Custom apps may exceed even $1 million but they have all possible expenses included in the final price.
For a more precise breakdown of prices, check the article about ERP system cost.
Final Insights If you still have questions, feel free to ask our consultants. We’re here to help you to find the best ERP for transport company (most likely, for your own business). Our team handles the entire development process starting with BI analysis and ending with tech support for your team whenever you need it. All consultations are free, to note. Our devs are really smart folks who can create even the most complicated ERP system from scratch packing it with all the modules you really need. And if you don’t know what you need, we also will help!  

Сообщение ERP for Transport Company Design & Implementation Ultimate Guide появились сначала на Diceus.

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Modern technologies allow better management of risks, premiums, policies, and other things related to the insurance sphere. Today, insurance and innovation can be found together. With high-tech software solutions in place, agents, brokers, and customers are able to manage various insurance processes conveniently. In this article, you will learn a lot of interesting things about insurance software houses. Firstly, you will learn what a software house is and what types of software houses are there. Secondly, you will know what insurtech solutions these organizations provide. Thirdly, you will be able to go into specifics of insurance products. What Is a Software House? Wikipedia defines a software house as a company produces various types of software and distributes it to customers and/or end users. According to size, products, industry focus, these companies are divided into the following categories:
  • Big players producing commercial prepackaged software that is easy to buy and implement instantly.
  • Companies developing bespoke software which can be fully customized according to customer’s needs and requirements.
  • Companies creating software as a service (SaaS) that allow customers to use this product through the Internet.
  • Application service providers developing computer-based services like insurance CRM software system, ERP, CMS, and other enterprise-level systems.
  • Components developers creating separate and specific functionalities, modules, components, options for systems.
Depending upon what product you need, you should define and contact a certain company. Simply put, you should decide between off-the-shelf software and custom-designed products. There are a lot of checklists over the Internet to define what you really need. Some of those lists are quite complicated and long. Basing on our experience, most of our customers prefer answering short and clear questions. Thus, below is the simplest checklist for non-technical people.
  1. Define your budget for software product development/implementation.
  2. How many and what features do you need?
  3. Do you need support and maintenance?
  4. Do you want to get upgrades regularly?
  5. Do you want to access your software through the Internet?
  6. What level of data security do you need?
  7. How many people will use the software?
  8. Do you need a scalable product?
  9. Is your industry specific?
  10. Will you need to make any changes in the software in the future?
No matter what kind of checklists you’ve got, they help software houses determine what you actually need. For example, if you want to scale up your project in the future and need to make some changes, a bespoke product is the right fit for you. If you want to buy and implement a CRM system immediately, then a prepackaged product will work best. Software houses may provide different solutions for a variety of horizontal and vertical markets. Thus, insurtech solutions are typically divided into those providing life and non-life (general) insurance management capabilities.    
Check out our article about accounting software for insurance brokers.
  General Insurance Software Solutions Called casualty and property insurance in the USA, and non-life in Europe, this type of insurance policy offers payments which depend on some financial loss. The UK insurance software houses, for example, provide solutions for managing both commercial and personal lines. Commercial products are focused on small companies mainly. These products comprise different liabilities – public, product, employers, etc. Personal products include vehicle, house, pet, and other types of insurance. Health Insurance Software Health insurance is also considered to belong to general products. However, it deserves special attention. This type of insurance products covers the risks of people having medical expenses. Life Insurance Software This type of insurance policy involves paying off money upon the death of the insured individual. These contracts are divided into two groups – protection and investment. What do all these types have in common? The software that is aimed to manage all these policies provides almost the same functions. To better understand what these features are, let’s divide them into features for brokers/agents/underwriters and insured people. Features for Insurers
  1. Product definition – To remain competitive in the insurance market, agencies should regularly develop new products and present these products to the target audience. Defining a product and providing as much information as possible is crucial for any agency. With this feature in place, insurers are able to increase the pace of the underwriting process.
  2. Customer relationship management – A centralized place for communication between customers and insurance providers facilitates close collaboration. Insurers are able to increase the number of loyal customers when they see the problems which people face, get timely feedback, and can react to different complaints quickly.
  3. Risks management – Agencies can assess the likelihood of events that may happen in the clients’ world. Thanks to this feature, users can manage a variety of risks. It also allows providers to respond quickly to market demands and innovate.
  4. Workflow management – Effective monitoring of all the operational processes simplifies the work of insurers. Automation of routine and manual work helps reduce costs and free time for more important activities.
  5. Back office administration – Having this functionality in a system means that insurers are able to provide their partners and underwriters with proper documentation and support.
  6. Integration with third-party apps – Often, insurers need to integrate their systems with third-party applications like accounting or assets management software. This feature allows for the smooth incorporation of all the options and apps required by agencies.
  7. Reporting – Reporting capabilities are crucial for any industry because modern business strives to make data-driven decisions. Dashboards, tables, and other visual aids are the best means to present and analyze information in a simple way.
  8. Predictive analytics – Predictive analytics is used for many processes in the insurance sphere like underwriting, claims management, marketing, pricing, and others. Analytics helps predict trends, future behavior by analyzing big data and getting valuable insights.
Features for Insured People
  1. Premium calculator – With this tool in a system, both clients and managers can calculate premiums according to certain criteria like province/state, sex, date of birth, sum insured, etc. Such calculators are able to provide the number of premiums for a month, quarter, half a year, and year.
  2. Payments – Payment solutions are important for both providers and customers. This feature is a safe and secure way to process premium payments. It also allows to set up automatic payment plans, store client’s payment information, enables people to pay online or by phone, etc.
  3. Benefits management – The feature which allows employees and employers/brokers to manage insurance benefits in one centralized place. Systems like Benefitnet, for example, administer claims, manage policies, manage flexible insurance benefits, and so on.
  4. Claims management – With user-friendly claims management tool, users are able to register claim notifications, determine which party is responsible for damage, calculating the amount of the claim, paying for the claim, etc.
  5. Policy management – In terms of policy management, clients are able to use CRM capabilities to interact effectively with insurance providers and brokers on policy issues.
  6. Customer service – Probably, it’s one of the most important features for clients. Having the possibility to initiate claims 24/7, send inquiries about different issues, communicate with managers through multiple channels are the best ways to timely monitor all the problems customers face.
How to Develop Custom Software Used by Insurance Companies? As you can see, there’s plenty of features providing better user experience and useful functionalities for users. Keep in mind, that off-the-shelf products provide only core functions whereas custom-designed systems are able to offer additional features according to end users’ needs. Below is the information which will be valuable for businessmen who decided to modernize their legacy software or build new insurtech systems. In this short guide, we gathered best practices of software development for the given sector. Step 1 – Focus on usability and improved the user experience. According to the latest trends in design, simple forms and logic are better than sophisticated functionalities. Make navigation straightforward. Make layouts clear. It will improve the level of user satisfaction. Step 2 – Empower users with multi-channel communication. Having several channels for interaction between customers and insurance brokers can expand the audience and potential client base. Modern society can’t imagine their life without mobile phones or social networks. It’s obvious that it’s important to take into account this tendency and provide people with as many channels as possible. Step 3 –  Consider security issues. Companies dealing with lots of sensitive data must care about security issues. For example, health insurance software companies provide their customers with the latest technologies to ensure the highest level of security. As we know, health insurance providers handle personal and financial data that’s why they deeply concern about safety issues. Step 4 – Drive value from your data. With modern technologies in mind, use your data at its full potential. Assessing risks, calculating pricing, detecting fraud – these are only a few benefits artificial intelligence and predictive analytics have. If you want to create a robust insurtech system from scratch, consult professionals on how you can use modern technology most effectively. Step 5 – Invest in high-quality customer support. We’ve already mentioned how important it is to offer several channels for customers to communicate with agents and brokers. You should also remember about dozens of issues clients can have while using the software. Cloud solutions work best in these cases as they are accessible from anywhere and at any time. Customer support representatives can get feedback and respond to any inquiries instantly. Final Words Like any other business or industry, insurance needs professionalism and extensive expertise in technology and software development. Either way, whatever you decide, to hire in-house developers or collaborate with software houses, just know, you should be very careful when choosing a vendor. In order to ensure the right choice of the vendor, we offer you to read our articles which can help you check and choose the most reliable provider: These tips and tricks can definitely help customers detect unfair communication and cheating. However, if you have any additional questions or doubts, feel free to ask our experts. The other things you should take into consideration are the types of software houses, the types of insurtech products, and the initial requirements to the software systems. All these factors affect the whole software development life cycle and the total cost of the end product.  

Сообщение How Insurance Software Houses Build Solutions That Meet Users’ Demand? появились сначала на Diceus.

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