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A while ago, we mentioned a couple of tokens and coins we were considering listing on CEX.IO. Today, we would like to announce the upcoming listing of #MetaHashCoin which serves as the main economic asset of the rapidly growing #MetaHash network. Designed as a platform for decentralized services and apps in real time, #MetaHash uses its original protocol which supports an unprecedented speed and scalability of 50k+ transactions per second with less than 3 seconds of validation.

Although #MetaHash is a relatively new project with its MainNet launched in June 2018, it has already firmly established itself in the crypto community. Below are the key elements and highlights of the project that will help you understand #MetaHash better.

#MetaHash network explained

#MetaHash is a self-sustained ecosystem which consists of several components:

1.     #TraceChain — a new AI based blockchain protocol which uses an advanced data synchronization approach to make crypto transactions fast as never before.

2.     #MetaApps — a service for decentralizing any application or web-site on #MetaHash network, capable of processing any programming language including C++, PHP, Solidity, and others, and is fully compatible with any other blockchains.

3.     #MetaGate — a decentralized directory and browser which includes DApps by third-party developers and native applications such as #MetaWallet, #MetaTalk, and other.

4.     #MetaHashCoin — a native cryptocurrency which is the main economic and utility asset used for network’s self-reliance and general payments in the ecosystem: transactions, data storage, public addresses, advertising, and more.

Why consider trading #MHC?

#MHC is a utility token and the fuel of the #MetaHash network. It gained traction in the market thanks to the role it plays in the economics of the entire #MetaHash ecosystem.

Here are some reasons for paying attention to #MHC:

  • READY FOR MASS ADOPTION. #MetaHash supports more than 50,000 transactions per second, which is more than enough for any client service or business needs.
  • STABLE GROWTH. The network is live from June 2018 and is rapidly growing embracing hundreds of servers established by the community at the moment and approaching full decentralization in the upcoming months.
  • SOLID TECHNOLOGY. #MetaHash own protocol uses a number of know-hows in data synchronization and consensus algorithm based on various roles, which makes this project one of the most promising and solid technologies in blockchain today.
  • LONG-TERM GROWTH. Forging, a process of facilitating the network by providing computational resources to #MetaHash, is much easier and cost-effective than traditional mining. Forging enabled #MetaHash to build a vast community of enthusiasts, and #MHC holders thus formed a reliable foundation for the further growth of the whole ecosystem.
  • HIGH INTERNAL LIQUIDITY. The constant demand of #MetaHashCoins among the project’s community for staking and getting rewards provides additional advantages and opportunities.

We are excited about the new opportunities that listing of #MHC brings to our clients!

Mark your calendars!
  • #MHC deposits and BTC and ETH pairs will be enabled on May 21, 2019.
  • We will continue adding more #MHC pairs and sharing more news thereafter. Stay tuned!

In the meanwhile, if you have questions, thoughts, or suggestions, chat with us in our Telegram Group: https://t.me/CEX_IO.

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In the last few years, Bitcoin and other digital assets have captured the attention of people across the globe. Crypto enthusiasts, attracted to the new technology, have formed a sizable, growing, vibrant, and diverse group. It embraces members from different walks of life, different professions, and different levels of tech savviness.

Open conversation in Telegram

The Telegram messenger has been a place where this diversity is accommodated and welcomed. The crypto community has flourished on Telegram, enabling an open conversation among its members. This has allowed passionate enthusiasts to lead communities, share deep insights, and break news about the latest innovations in the blockchain industry.

At CEX.IO, we believe that our clients represent the crypto community quite well. CEX.IO has over 2.5 million members globally, and the platform has introduced blockchain technology to numerous crypto industry participants. Some of our users are new to cryptocurrency; some have advanced from complete beginners to professional traders. Most recently, we have also welcomed institutional players from traditional finance who are embracing the new economy.

Fostering conversation with our customers

We keep a finger on the pulse of the crypto market. We also want to hear from our customers and provide them with ways to engage in meaningful dialog with us. Hence, we will be opening up a conversation for our users on Telegram.

As an experiment, we have launched the CEX.IO Official Telegram group (https://t.me/CEX_IO) to foster discussion and to hear the voices of our users. With this group, we are eager to engage our customers and the members of our community at large in a productive conversation about CEX.IO products and services, market updates, and industry insights.

Taking communication to the next level

There are a lot of ways we can boost communication with our customers. We are excited to open the curtain and let them see what is happening behind the scenes at CEX.IO. We want to put the spotlight on some of our team members, who can share their unique expertise and insights on what it is like to work at a cryptocurrency exchange. In addition, a lot of our users have an excellent understanding of the industry, and the whole community can benefit by learning from them. We are eager to provide a stage for this kind of knowledge sharing.

Telegram community rules

Of course, Telegram is not without limitations. We are strictly enforcing the community guidelines within our group. The first rule is that Telegram is NOT a support channel. No CEX.IO staff will EVER contact members of the Telegram group via Telegram direct message. We will not provide support over Telegram or ask for funds, private keys, wallet addresses, or CEX.IO account information. Anyone who does this is likely trying to scam you! To familiarize yourself with the community guidelines, check the message pinned in the chat.

We are excited about the official CEX.IO Telegram group and cannot wait to see where the discussion with our users takes us! Join us at https://t.me/CEX_IO. Happy chatting!

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In the last few years, Bitcoin and other digital assets have captured the attention of people across the globe. Crypto enthusiasts, attracted to the new technology, have formed a sizable, growing, vibrant, and diverse group. It embraces members from different walks of life, different professions, and different levels of tech savviness.

Open conversation in Telegram

The Telegram messenger has been a place where this diversity is accommodated and welcomed. The crypto community has flourished on Telegram, enabling an open conversation among its members. This has allowed passionate enthusiasts to lead communities, share deep insights, and break news about the latest innovations in the blockchain industry.

At CEX.IO, we believe that our clients represent the crypto community quite well. CEX.IO has over 2.5 million members globally, and the platform has introduced blockchain technology to numerous crypto industry participants. Some of our users are new to cryptocurrency; some have advanced from complete beginners to professional traders. Most recently, we have also welcomed institutional players from traditional finance who are embracing the new economy.

Fostering conversation with our customers

We keep a finger on the pulse of the crypto market. We also want to hear from our customers and provide them with ways to engage in meaningful dialog with us. Hence, we will be opening up a conversation for our users on Telegram.

As an experiment, we have launched the CEX.IO Official Telegram group (https://t.me/CEX_IO) to foster discussion and to hear the voices of our users. With this group, we are eager to engage our customers and the members of our community at large in a productive conversation about CEX.IO products and services, market updates, and industry insights.

Taking communication to the next level

There are a lot of ways we can boost communication with our customers. We are excited to open the curtain and let them see what is happening behind the scenes at CEX.IO. We want to put the spotlight on some of our team members, who can share their unique expertise and insights on what it is like to work at a cryptocurrency exchange. In addition, a lot of our users have an excellent understanding of the industry, and the whole community can benefit by learning from them. We are eager to provide a stage for this kind of knowledge sharing.

Telegram community rules

Of course, Telegram is not without limitations. We are strictly enforcing the community guidelines within our group. The first rule is that Telegram is NOT a support channel. No CEX.IO staff will EVER contact members of the Telegram group via Telegram direct message. We will not provide support over Telegram or ask for funds, private keys, wallet addresses, or CEX.IO account information. Anyone who does this is likely trying to scam you! To familiarize yourself with the community guidelines, check the message pinned in the chat.

We are excited about the official CEX.IO Telegram group and cannot wait to see where the discussion with our users takes us! Join us at https://t.me/CEX_IO. Happy chatting!

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CEX.IO Official Blog by Natalie - 1w ago

We will be delisting QASH from CEX.IO and are notifying you in advance so you can plan your trading activities.

On May 8, 2019, we will disable QASH deposits. You will still have 30 days from today to trade or exchange your remaining tokens.

On June 6, 2019, the QASH/BTC and QASH/ETH pairs will be delisted.

Starting June 7, 2019, a storage fee of 10 QASH per day will be deducted until your QASH balance reaches zero or you withdraw your remaining funds.

Although we are delisting QASH from our platform, we continue working to add new trading options.

Thank you for your trust!


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We have received a lot of requests to list your favorite coins and tokens on our platform. To stay transparent and keep you informed about our listing plans, we have prepared a list of projects that we are considering. They include: Cardano (ADA), Aeternity (AE), Basic Attention Token (BAT), BitTorrent (BTT), EOS (EOS), GAS (GAS), HOLO (HOT), IOTA (IOTA), MetaHash (MHC), NEO (NEO), Ontology (ONT), TRON (TRX), NEM (XEM), and Tezos (XTZ). You can also find them in the image above.

We are already on the way with some of these, so you should get access to them soon. We are still researching other tokens and coins, and it may take us a while to add them due to the procedures described in our Listing/Delisting Policy, which we are strictly following.

We cannot guarantee that we will list all the projects mentioned above, or give a specific timeline for listing them. Also, we cannot promise that new tokens and coins will be available to all customers. Regulatory restrictions may limit availability in some jurisdictions.

We will update you on the progress of our listing process. Follow our posts for the latest news.

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We have recently made changes to our Listing/Delisting Policy. These changes clarify how we delist coins from CEX.IO.

  • Once we announce a plan to delist a coin from our platform, we will disable deposits for it the following day. This means customers will no longer be able to deposit this coin to CEX.IO.
  • From the date of the announcement, customers will still have 30 days to trade the coin. After this period, we will disable trading.
  • Customers with the coin on their balance will have 30 days after the initial announcement to withdraw the coin from CEX.IO. If the coin remains in a customer’s account after 30 days, a storage fee will be applied. This fee will be debited from the customer’s balance until they withdraw the remaining coins or their balance goes to zero.

Using the CEX.IO platform after these updates come into force constitutes acceptance of the updated Listing/Delisting Policy. If you have any questions, our support team is ready to help.

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We are happy to share that we will list OmiseGo (OMG). Starting from April 22, 2019, 3 PM UTC, you will be able to trade this new token against USD, EUR, and BTC.

OMG trading will not be available to US-residents due to the specifics of regulations in place.  We will inform you in case there is any update on the matter.

What is OmiseGo about?

The OmiseGo is a public financial technology based on Ethereum.  The OmiseGo network provides everyone with a simple and transparent solution for sending and receiving money worldwide in real time and with low fees. One of the OmiseGO solutions, the Decentralized Exchange (DEX) enables direct asset exchange between different blockchains.  

The company behind OmiseGo, Omise, cooperates with businesses in Japan, Thailand and Indonesia. It currently operates as an e-commerce platform allowing companies to accept online payments from customers.

The OmiseGo project is also one of two blockchain projects officially advised by Vitalik Buterin. Moreover, it already enables online payments for McDonald’s in Thailand and works with the Thai government on a digitalized national identification system.

Adding OMG tokens to CEX.IO will provide you with even more trading opportunities. Using these options, remember to conduct your own research before you decide to trade any cryptocurrency.

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We have recently prevented a market spoofing attempt on our exchange with the help of complex security measures and our team’s expertise. In light of this event, we want our customers to be aware of market manipulations specific to cryptocurrency trading.

Moreover, we want to send a clear message to anyone who might plan to initiate or participate in market spoofing of any kind on the CEX.IO exchange.

The security of our users is our primary focus, and we make every possible effort to ensure our reliability and reputation. We closely observe the market, the behavior of individual participants (if necessary), and possibilities for market abuse and manipulation.

What is market manipulation?

Market manipulation refers to any activity aimed at distorting the price or trading volume of an asset. Through their activities, manipulators create artificial market conditions, and as a result, other market participants get misleading information. Under these conditions, traders may unknowingly engage in activities that profit manipulators but create a loss for other market participants.  

Types of manipulation

There are several techniques that may be used to shift the value of Bitcoin or any other cryptocurrency: front-running, wash trading, shilling, spoofing, layering, churning, quote stuffing, and more. We’ll explain these strategies in a simplified form.

–       Front-running, also called tailgating, is the practice of creating an order and making a profit based on knowledge of a large upcoming transaction that will affect the price of the asset.

–       Wash trading refers to using personal funds to buy and sell from oneself to create an impression of greater market activity.

–       Shilling involves generating false hype around a particular coin for personal gain or in exchange for payment from another party.

–       Spoofing means placing limit orders and removing them before they’re executed to distort the perception of demand and supply.

–       Layering involves placing and cancelling orders that one would not have executed with the aim of influencing the cryptocurrency price.

–       Churning means conducting excessive trading in a client’s account mainly to generate commission.

–       Quote stuffing refers to creating and closing a large number of orders in an attempt to flood the market and cause confusion in order to create trading opportunities for high-speed algorithmic traders.

What we do to protect your money

We believe that financial markets should have fair and transparent conditions for all market participants. We do our best to prevent any activities that may harm the cryptocurrency market or the majority of investors.

We do this by:

  • using market surveillance to prevent, monitor, and detect manipulation in any form
  • meeting standards for financial markets
  • cooperating with regulatory bodies, such as the Financial Conduct Authority (FCA), to make sure that any fraudulent activity is investigated and punished according to British law.

Market manipulation may result in criminal charges with outcomes varying from fines to a prison sentence.

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We’ve recently neutralized market spoofing attempts on CEX.IO. An internal investigation has been initiated in accordance with corporate procedures. A self-regulated crypto exchange, CEX.IO Ltd is a UK-based company operating in full accordance with British law.

Over its five-year history, the CEX.IO cryptocurrency exchange has proved its high standards of security for customer funds, efficient anti-fraud procedures, and compliance with regulatory frameworks. In addition to PCI DSS certification and MSB status with FinCEN, in December 2018, CEX.IO underwent an independent BSA/AML audit, including the evaluation of internal policies and procedures. In February 2019, CEX.IO reported a 30% decrease in fraud as a result of its upgraded KYC procedure.

What is market spoofing?

Market spoofing is a manipulative strategy when a fraudulent trader places fake limit orders to confuse other traders, who build their price perception in response. Later, the initial order is removed by the fraudulent trader before it’s executed. As a result, other traders lose their perceived profit.

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We have recently made some changes to our Terms of Use and Privacy Policy. You can find the most significant of these changes below.

Updates to the Terms of Use

The primary change in our Terms of Use concerns storage fees and how we treat abandoned accounts.

We have clarified that the storage fee can be applied both to fiat and cryptocurrency balances if an account is recognized as abandoned. We may consider an account abandoned if you have not signed into it or have not deposited to our platform for over six months. A storage fee will also be applied to a cryptocurrency balance if we stop supporting the particular cryptocurrency.

If we recognize your account as abandoned or stop supporting a cryptocurrency you hold, you will receive a warning about the storage fee no later than seven days before it is charged. Also, if we change the storage fee or the way in which it is charged, we will give notice seven days before the change comes into effect.

The storage fee will be charged until your balance reaches zero or you claim the remaining funds. Storage fees that have already been charged cannot be refunded.

Changes to the Privacy Policy Identity confirmation

We may now ask you to provide video footage to prove your identity. We have also specified that we can use your personal data to contact you in order to enhance your account security. This may happen, for example, if we receive a request to disable 2FA on your account. In such a case, we may ask you to provide additional personal information to confirm it is you who has made the request.

Cookie use

We have also added a hint on how you can control the use of browser cookies. You can find instructions on managing cookie use for your browser below:

Deletion and correction of personal information

You can ask us to delete your personal and account information, correct inaccurate information, complete incomplete information, or restrict processing of information in some cases. To do so, send an email with your request to support@cex.io. We will comply with your request unless regulatory obligations prohibit us from doing so and respond to all requests within one month

By using our platform after these updates have taken effect, you agree to these changes. If you have any questions, contact our support team.

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