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Please see below the latest update from our underwriters TIF in regards to the planned French Air Traffic Control Strikes.

Following the announcement of the air traffic control due to take place in France from Wednesday 8th May 2019 until Friday 10th May 2019, we here at tifgroup would like to clarify our position.

We recommend that you contact your airline/travel agent for more information about what might be available to you.

Cancellation
Our policies do not cover strike or industrial action which started or that had been announced before the date of your departure. We would refer clients to the airlines or their tour operator for compensation where “the other party to the contract will give prompt assistance to a consumer in difficulty”, as per the package travel regulations found here The Package Travel Compensation

Extension of your Travel Insurance
Cover be extended in the event of a delay or failure of public transport services during your trip which result in you being unable to complete your trip before your travel policy expires.

Full travel advice for France can be found at https://www.gov.uk/foreign-travel-advice/france

For residents of Ireland please follow the advice of the Department of Foreign Affairs and Trade as follows https://www.dfa.ie/travel/travel-advice/a-z-list-of-countries/france/

The post French Air Traffic Control Strikes appeared first on Now Travel Insurance.

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Please see below the latest update from our underwriters TIF in regards to the Scandinavian Airlines (SAS) Pilot Strike.

Following the announcement of the SAS Pilot Strike and cancellation of flight due on Monday 29th April and Tuesday 30th April 2019, we here at tifgroup would like to clarify our position.

Cancellation

Our policies do not cover strike or industrial action which started or that had been announced before the date of your departure. We would refer clients to the airlines or their tour operator for compensation where “the other party to the contract will give prompt assistance to a consumer in difficulty”, as per the package travel regulations found here The Package Travel Compensation

Extension of your Travel Insurance

Cover will be extended in the event of a delay or failure of public transport services during your trip which result in you being unable to complete your trip before your travel policy expires.

In the event that you have specific questions not answered by this directive, please feel free to email us on directivesqueries@tifgroup.co.uk and we will endeavour to offer an answer.

The post SAS (Scandinavian Airlines System) Pilot Strike appeared first on Now Travel Insurance.

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Please see below the latest update from our underwriters TIF in regards to the recent suspected Bomb Attack in Sri Lanka.

Following the news of the terrorist attack in Sri Lanka on 21st April 2019, we at tifgroup would like to extend our sympathies to those affected, and to clarify our position.

We always advise all travellers to check the FCO’s advice for their chosen destination and the current advice on this matter can be found here:

https://www.gov.uk/foreign-travel-advice/sri-lanka

For residents of EIRE please follow the advice of the Department of Foreign Affairs and Trade as follows:

https://www.dfa.ie/travel/travel-advice/a-z-list-of-countries/sri-lanka/

Please note, travel insurance will not be in place if the FCO advise against any travel to your chosen destination.

Cancellation
These claims should go through the tour operators at this time as there is no cover under the policy for attacks of terrorism.

Insurance “shifting”
If you are offered an alternative destination and / or dates from your travel agent, we are pleased to advise that we will shift your insurance policy to fit the new trip without any administration charges.

Premium Refunds
In the event that you are unable to move the trip to an alternative destination, and are offered a refund from your travel agent or tour operator, we are happy to offer a full refund of premium on the understanding that no claim is to be made against the policy.

If you are travelling independently, you should make your own arrangements to leave by either altering your return tickets where possible or booking an alternative form of transport.

In the event that you have specific questions not answered by this directive, please feel free to contact us on directivesqueries@tifgroup.co.uk and we will endeavour to offer an answer.

The post Sri Lanka Bombing Attack appeared first on Now Travel Insurance.

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Please see below the latest update from our underwriters TIF in regards to the Jet Airways Crisis.

Following the news that Jet Airways have had to suspend all international flights due to financial difficulties, we here at tifgroup would like to clarify what is available to policyholders.

Any customers that have been affected by this have been advised to contact Jet Airways directly to seek advice.

If you have booked a flight with Jet Airways and have done so using your credit card, please contact your card provider to see if a refund is available.

Cancellation or curtailment is something which is not normally covered when it is due to Scheduled airline failure, unless specific cover has been purchased. Please refer to your policy wording.

In the event that you have specific questions not answered by this directive, please feel free to email us on directivesqueries@tifgroup.co.uk and we will endeavour to offer an answer.

The post Jet Airways Crisis appeared first on Now Travel Insurance.

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Please see below the latest update from our underwriters TIF in regards to the collapse of WOW Airlines.

Following the news that WOW Air have ceased all operations and gone into administration we here at tifgroup would like to clarify what is available to policyholders.

Any customers that have already travelled will need to make their own arrangements to return home.

If you have booked a flight only with WOW Air and have done so using your credit card, please contact your card provider to see if a refund is available.

People who have a WOW Air flight only, please do not travel to the airport as WOW Air are no longer flying. Those who have a WOW Air flight booked via their tour operator should contact their tour operator in the first instance.

Cancellation or curtailment is something which is not normally covered when it is due to Scheduled airline failure, unless specific cover has been purchased. Please refer to your policy wording.

In the event that you have specific questions not answered by this directive, please feel free to email us on directivesqueries@tifgroup.co.uk and we will endeavour to offer an answer.

The post WOW Air Collapse appeared first on Now Travel Insurance.

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Please see below the latest update from our underwriters TIF in regards to the recent Shooting in the Netherlands.

Following the news of the Tram Shooting in the Netherlands on 18th March 2019, we at tifgroup would like to extend our sympathies to those affected, and to clarify our position.

We advise all travellers to check the Foreign and Commonwealth Office advice before travelling, and you can do that by checking your chosen destination from the list provided here:

https://www.gov.uk/foreign-travel-advice/netherlands

For residents of EIRE please follow the advice of the Department of Foreign Affairs and Trade as follows:

https://www.dfa.ie/travel/travel-advice/a-z-list-of-countries/the-netherlands/

Please note, travel insurance will not be in place if the FCO advise against any travel to your chosen destination.

Cancellation
These claims should go through the tour operators at this time as there is no cover under the policy for attacks of terrorism.

Insurance “shifting”
If you are offered an alternative destination and / or dates from your travel agent, we are pleased to advise that we will shift your insurance policy to fit the new trip without any administration charges.

Premium Refunds
In the event that you are unable to move the trip to an alternative destination, and are offered a refund from your travel agent or tour operator, we are happy to offer a full refund of premium on the understanding that no claim is to be made against the policy.

If you are travelling independently, you should make your own arrangements to leave by either altering your return tickets where possible or booking an alternative form of transport.

In the event that you have specific questions not answered by this directive, please feel free to contact us on directivesqueries@tifgroup.co.uk and we will endeavour to offer an answer.

The post Netherlands Tram Shooting appeared first on Now Travel Insurance.

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Please see below the latest update from our underwriters TIF in regards to the recent suspected Terrorist Attack in New Zealand.

Following the news of the terrorist attack in New Zealand on 15th March 2019, we at tifgroup would like to extend our sympathies to those affected, and to clarify our position.

We advise all travellers to check the Foreign and Commonwealth Office advice before travelling, and you can do that by checking your chosen destination from the list provided here:

https://www.gov.uk/foreign-travel-advice/new-zealand

For residents of EIRE please follow the advice of the Department of Foreign Affairs and Trade as follows:

https://www.dfa.ie/travel/travel-advice/a-z-list-of-countries/new-zealand/

Please note, travel insurance will not be in place if the FCO advise against any travel to your chosen destination.

Cancellation
These claims should go through the tour operators at this time as there is no cover under the policy for attacks of terrorism.

Insurance “shifting”
If you are offered an alternative destination and / or dates from your travel agent, we are pleased to advise that we will shift your insurance policy to fit the new trip without any administration charges.

Premium Refunds
In the event that you are unable to move the trip to an alternative destination, and are offered a refund from your travel agent or tour operator, we are happy to offer a full refund of premium on the understanding that no claim is to be made against the policy.

If you are travelling independently, you should make your own arrangements to leave by either altering your return tickets where possible or booking an alternative form of transport.

In the event that you have specific questions not answered by this directive, please feel free to contact us on directivesqueries@tifgroup.co.uk and we will endeavour to offer an answer.

The post New Zealand Terrorist Attack appeared first on Now Travel Insurance.

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Please see below the latest update from our underwriters TIF in regards to India-Pakistan Crisis.

Following the news around the India-Pakistan Crisis and the issues with air traffic not being allowed to fly through the airspace we here at tifgroup would like to clarify what is available to policyholders.

Any customers that have been affected by this should contact their Airline to see what they are advising. Most major Airlines have re-routed flights but delays are likely to occur.

Insurance “shifting” 
If you are offered an alternative destination and / or dates from your travel agent, we are pleased to advise that we will shift your insurance policy to fit the new trip without any administration charges.

Premium Refunds 
In the event that you are unable to move the trip to an alternative destination, and are offered a refund from your travel agent or tour operator, we are happy to offer a full refund of premium on the understanding that no claim is to be made against the policy.

Extension of your Travel Insurance
Cover will be extended in the event of a delay or failure of public transport services during your trip which result in you being unable to complete your trip before your travel policy expires.

In the event that you have specific questions not answered by this directive, please feel free to email us on directivesqueries@tifgroup.co.uk and we will endeavour to offer an answer.

The post India-Pakistan Crisis appeared first on Now Travel Insurance.

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Please see below the latest update from our underwriters TIF in regards to Flybmi airlines ceasing all operations.

Following the news that Flybmi Airlines have ceased all operations we here at tifgroup would like to clarify what is available to policyholders.

If you have booked a flight with Flybmi Airlines and have done so using your credit card, please contact your card provider to see if a refund is available.

People who have a Flybmi Airline flight, please do not travel to the airport as Flybmi Airlines are no longer flying. Those who have a Flybmi Airline flight booked via their tour operator should contact their tour operator in the first instance.

Cancellation or curtailment is something which is not normally covered when it is due to Scheduled airline failure, unless specific cover has been purchased. Please refer to your policy wording.

In the event that you have specific questions not answered by this directive, please feel free to email us on directivesqueries@tifgroup.co.uk and we will endeavour to offer an answer.

The post Flybmi Airlines appeared first on Now Travel Insurance.

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Please see below the latest update from our underwriters TIF in regards to the EU Flying Ban on Turkmenistan Airlines.

Following the news that Turkmenistan Airlines have been banned from flying to or from the EU and placed on a Blacklist by the European Aviation Safety Agency (EASA) we here at tifgroup would like to clarify what is available to policyholders.

Any customers that have been affected by this have been advised to contact Turkmenistan Airlines directly to seek advice.

If you have booked a flight Turkmenistan Airlines and have done so using your credit card, please contact your card provider to see if a refund is available.

Cancellation or curtailment is something which is not normally covered when it is due to Scheduled airline failure, unless specific cover has been purchased. Please refer to your policy wording.

In the event that you have specific questions not answered by this directive, please feel free to contact us on directivesqueries@tifgroup.co.uk and we will endeavour to offer an answer.

The post Turkmenistan Airline EU Flying Ban appeared first on Now Travel Insurance.

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