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1 October 2019 The Legal Ombudsman (LeO) has today published a discussion paper on Transparency and Reporting Impact. This paper begins a ..read more
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18th September, 2019 OLC responds to the publication of the interim report for the Independent Review of Legal Service Regulation. Here is ..read more
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18 July 2019 The Office for Legal Complaints is delighted to publish today its Annual Report and Accounts for 2018/19. In a year of ..read more
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LeO News is the Legal Ombudsman’s quarterly newsletter. In this edition, you can read about our: Business Plan and Budget 2019-20; ..read more
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Costs and cost information frequently feature in the complaints we receive. This refreshed guidance sets out the Legal Ombudsman’s view ..read more
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12 April, 2019 Today, the Legal Ombudsman has published its Business Plan and Budget for 2019-20. This plan marks the final year of our ..read more
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27 March 2019 Our new guidance on our scheme rules provides answers to some of the frequently asked questions about our scheme rules ..read more
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25 March 2019 Today, the Legal Ombudsman is publishing its new Scheme Rules, which will take effect from Monday 1 April 2019. The changes ..read more
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29 January 2019 Our new guidance on our approach to determining complaints provides an overview of the key factors we take into account in ..read more
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2 January, 2019 Today, the Legal Ombudsman is publishing minor technical changes to its Scheme Rules for a period of representations, in ..read more

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