Jeweller is Australia and New Zealand's leading industry magazine, serving both jewellery consumers and trade with the latest in business news and trends. Our mission is to provide jewellery lovers with hot jewellery trends, product info and product focus, and jewellery business owners with insight, training material and most up-to-date coverage of current affairs. We'll feed you all..
Writing for the web is all about using accessible language. GRAHAM JONES warns retailers not to get bogged down in business speak when creating their digital content, even if they think it sounds impressive to readers.
It’s not enough for a business to offer customer service – it should be customer-centric from the top down. BARRY URQUHART explores how corporate culture must evolve to put customer-service skills first.
Scaling up a business can take its toll on one’s wellbeing. In part one of this two-part series, DOUG FLEENER details how to change mindset and management practices to beat stress and improve outcomes.
Sales managers often fall into one of two roles: marshmallow or meanie pants. GRETCHEN GORDON reveals how to avoid this trap by never losing sight of the main goal – getting the absolute best out of employees.
Hundreds of millions of years ago, the Earth was very different. Little did the creatures of our planet know, they would not only be a stepping-stone in the evolution of life, but also provide the humans of the future with fabulous jewellery gems in the form of ammolite.