Following its acquisition in 2014, iCareHealth’s software solutions moved under the aged care and disability umbrella of Telstra Health.
Since that time, we have continued to grow as a business and further cement Telstra Health as a market leader across the aged care and disability sectors.
The next step in our journey will be the closure of the iCareHealth website, with all software information now accessible via the Telstra Health site.
By selecting the relevant sector within the Telstra Health website – Residential Aged Care or Community Aged & Disability Care – readers will find information about the software and technology solutions available to help their business. Many of the software product pages contain brochures and case studies, and industry blogs and think pieces can be found on the News & Insights page. Clients can find specific contact details for their relevant Support team by going to the Support page.
We look forward to continuing to work with our clients and the wider aged care and disability sector as we enter the next stage of our digital journey.
Launched in late 2017, Resident Manager software helps residential aged care providers manage their resident administration, Medicare claiming, and reporting processes. The solution helps to create efficiencies, easily manage resident admission and leave, and minimise Medicare rejections caused by inaccurate data.
Telstra Health will now join the other state award winners at the National iAwards on the 29th of August, where the overall category winners will be announced. Telstra Health would like to congratulate the Resident Manager team and all of the clients that helped shape Resident Manager for this prestigious win.
Ahead of the 1 July 2019 introduction of the Charter of Aged Care Rights, the Department of Health has released 18 translated language versions of the Charter template for CALD (Culturally and Linguistically Diverse) care recipients. Aged care providers must give consumers a signed copy of the Charter, and ensure the consumer or their representative are given the opportunity to sign the document to acknowledge they understand their rights.
The Royal Commission into Aged Care Quality and Safety has released three new background papers on the topics of the changing demographics and dynamics of aged care; the nature of dementia, its prevalence and care; and restrictive practices in residential aged care. The papers are now available to view on the Royal Commission into Aged Care Quality and Safety website.
All Australian Government-subsidised residential aged care providers are required to have a flu vaccination program in place for staff and volunteers. As part of the program, providers must offer on-site vaccinations or make arrangements for staff to access the vaccine offsite, must promote the benefits of flu vaccinations, and keep records of the number of staff that receive the vaccination.
The Australian Aged Care Quality and Safety Commission has appointed its first Chief Clinical Advisor, Dr Melanie Wroth, to support providers to access guidance on best practice clinical care. The appointment comes ahead of the 1 July introduction of the Aged Care Quality Standards and the Charter of Aged Care Rights.
An educational video has been released to support aged and community care provider’s efforts to comply with the new Aged Care Quality Standards. Produced by the Aged Care Quality and Safety Commission and Altura Learning, providers are encouraged to use the 30-minute video to educate their staff about the transition to the new Standards.
Dementia Training Australia is offering a free, online dementia-specific training course for pharmacists. The course has been designed to improve understanding of dementia care and highlight the potential side effects and risks associated with the most commonly prescribed medications for dementia.
Price limits for services under the National Disability Insurance Scheme (NDIS) are set to increase from 1 July 2019, adding $850 million into the NDIS market. Price limits will increase for therapy, attendant care, and community participation services, with the aim of ensuring NDIS participants can be supported to achieve their goals.
Providers are increasingly turning to cloud-hosted technology as part of the digital transformation of the aged and disability service industry.
Cloud-hosted software solutions can offer the benefits of data storage in a secure environment, without the costs and resources associated with internal hosting. This is increasingly important for the sustainability of the sector, as clinical governance and financial management are key priorities for aged care and disability providers nationally.
Running a software solution in the cloud can reduce many of the running requirements that would otherwise dictate the purchase of new infrastructure or server upgrades in the future. Technology is changing rapidly, so this is a significant aspect to consider to avoid further infrastructure investment.
Telstra Health offers a Microsoft Azure cloud-hosting option for many of our aged care and disability software solutions. Microsoft Azure is available in Australia from local data centre regions, which ensures all data is stored securely in line with health data protection laws.
If you would like to learn more about Telstra Health’s cloud-hosted software solutions, please contact us today.