HR Morning, part of the Catalyst Media Network, provides the latest HR and employment law news for HR professionals in the trenches of small-to-medium-sized businesses. Rather than simply regurgitating the day's headlines, HR Morning delivers actionable insights, helping HR execs understand what HR trends mean to their business.
Every employer wants to have a strong company culture where workers feel happy and comfortable and are ready to work each day.
And the secret to achieving that? Trust. A recent study from Harvard Business Review found those who work in a high-trust environment have 74% less stress than those who don’t.
Some other benefits the study discovered include more energy, higher levels of engagement, fewer sick days and less burnout.
Openness and communication
Trust doesn’t just materialize overnight – it’s something that needs to be built purposefully. And Jeff Yurcisin, president of Zulily, shared steps he followed to achieve a trusting environment.
1. Be transparent. Always communicating openly with staff is a surefire way to gain their trust. An open-door policy lets employees know all thoughts and questions are welcome. Holding regular meetings to keep everyone in the loop helps to do this as well.
2. Be clear. A lot of workers are unsure of their companies’ goals. Make sure your employees know exactly where the company is heading and why, and how everyone helps achieve these goals.
3. Keep your promises. Nothing destroys trust more than not following through on something. If you tell an employee you’ll look into getting them help on a project, make sure you keep your word. This will emphasize reliability at work.
4. Get to know everyone. Getting familiar with people’s personal and professional goals will let your staff know you care about them on a human level. Being genuinely interested in your people will naturally foster trust.
Every HR pro’s been here before: You find a candidate with all the right qualifications, only to have them slip away right before closing the deal.
After having done your best to woo them and offer a strong salary, you can be left scratching your head, wondering what you could’ve done differently.
Most HR pros have spent a great deal of time revamping their recruitment strategy in this candidate-driven job market, so it can be frustrating to continue to lose out on top talent.
To combat this, successful companies are turning toward unique perks to seal the deal and sign a great candidate.
So what kind of unconventional benefits are job seekers looking for the most?
A recent report by FitSmallBusiness revealed the best unique perks, ranked by what candidates desire most, that employers might want to consider implementing in 2019:
1. “Paw-ternity” leave. With more and more people putting off having children and getting fur babies instead, offering “paw-ternity” leave – time away from work to get a new pet settled in – will appeal to almost everyone.
Currently, only about 5% of companies offer this perk, with an average leave time of one week for a new furry friend. Adding this benefit is a great way to woo animal lovers.
2. Fertility treatment coverage. Over 6 million women in the U.S. have difficulty getting pregnant on their own. Offering help with fertility treatments can change your employees’ lives for the better.
FertilityIQ conducted a study and found 62% of employees who received this perk were more likely to stay at their company, and 22% actually worked harder.
3. Life coaching and counseling. It’s no secret that employees’ mental health is just as important as their physical health. Having counseling and coaching services readily available will help support your people no matter what they’re going through.
Some types of these services companies currently offer include outside counseling, healthy living programs and work-life coaching that helps employees with both personal and professional goals. A perk like this will ensure your people come to work ready to focus.
4. International retreats. Here’s a fun spin on your run-of-the-mill team-building exercise. Full blown companywide vacations are becoming a more popular perk.
About 20% of companies offer a domestic retreat, but a few are taking it international. Not only does this benefit give your staff the opportunity to travel, but it’ll improve your employees’ professional relationships at the same time.
5. In-office drinks. It’s easy for co-worker bonding to happen over a few beers. One big up-and-coming perk is free in-office alcohol.
About 11% of employees currently enjoy this perk, and it can lead to a happier, connected workforce that’s more dedicated to the company.
6. Wellness services. Employees regularly deal with stress, so some companies are offering relief through on-site wellness services and spas.
Yoga, massages and acupuncture are just some options employers are offering their staff, who greatly appreciate the relaxation.
7. Nap rooms. Tired employees cause a whopping $63 billion in lost productivity. Napping areas are a great way to assist workers who struggle to get in their full eight hours every night.
Google is known for its nap pods, which staff can use on their breaks. Nap rooms are a great option for companies with overnight staff, too. An important aspect of this benefit is creating a culture that encourages napping so employees can take advantage of this benefit guilt free.
Here come the holiday gatherings, a chance to celebrate the year’s accomplishments, let the folks know you appreciate all their hard work … and do your best to keep a lid on things as the party rolls along.
First the good news.
According to a recent survey conducted by Chicago-based ad agency Third Coast Digital, respondents who work in HR were the most likely to say that they try to limit the amount they drink at holiday work parties. In the days before Uber, we would have known to ask you guys for a ride home.
But other findings are likely to make any HR pro wince … or blush.
According to the survey, people working in HR were the most likely to hook up with a co-worker at the annual soiree.
Who says HR doesn’t get any love?
That finding may help explain another stat from the survey: Only 9 percent of workers report that they’ve ever been reprimanded for letting loose at a company-sanctioned celebration. But the number one reason for after-party discipline, when it does happen? Messing around with a colleague.
Other findings include a caution about dancing too close to the IT crowd. The survey showed that bunch has the most embarrasing dance moves.
And, apparently, your male colleagues are either party animals or wimps: they are significantly more likely than female coworkers to call in sick on the morning after. The survey wasn’t as clear about the gender of the 10% of workers who cleverly avoided having to make that call … and slept right there at the office.
Well, you’ve been warned.
Here’s hoping everyone has a safe … and uneventful … holiday season!
While only publicly-held companies are required by law to have a formal code of conduct, every organization – no matter the size – should give creating and maintaining this document top priority.
A code of conduct commits an organization to complying with applicable laws, which is certainly critical. Almost equally important, however, it describes the core vision and set of values that drive your organization’s dealings with its employees, customers and the broader society in which you operate.
Because it’s so foundational, it’s a good idea to revisit this document regularly to be sure it reflects changes to the law and to the organization itself.
What to look for
Management restructuring, strategic evolution and branding changes are all examples of things that should be reflected in a company’s code of conduct. Here are five areas the Association of Corporate Council recommends you look at when developing or refreshing your company code of conduct. The group gathers its recommendations under the “CLEAR” banner – compliance, leadership, engagement, alignment and resources.
Compliance reviews for both new and revised codes should be conducted together with your in-house counsel or an external law firm or compliance expert. Your own team should include representatives from all key functions within the company. This group will help point out needed changes to an existing code of conduct or make sure a new code captures all relevant compliance and addresses the specific business ethics affecting your company.
Code of conduct is a pledge
These aren’t empty words. Your code of conduct is a pledge by your leaders that they embrace and will live up to the organization’s stated values and guiding purpose. Employees, business partners, clients – and even regulators and the courts – will judge you on how well leadership practices match that pledge.
A carefully crafted code of conduct is critical to employee engagement. More and more workers report that working for a purpose-driven organization feeds their satisfaction with their jobs.
Of course, companies change direction over time, whether through mergers and acquisitions or by entering new markets. Those changes need to be addressed in your code as well.
Keep the language clear, too
Keeping the language plain and straightforward is important because your employees want to know what they’re working towards. And don’t forget this holds true for non-native English-speaking employees, too. It’s worth the small investment to translate your code of conduct as appropriate.
A true alignment between code and conduct is very important. Even if your organization’s demonstrated values and code of conduct are entirely admirable, neither will look authentic to internal or external audiences if they don’t line up precisely.
Make sure these things evolve together so that anyone looking at your code of conduct can see it truly describes how your organization acts. And include in your code specific examples of how all employees can help uphold and demonstrate your values.
This is not a place to skimp
All these steps require investments in time and money. Whether you’re creating a code of conduct for the first time or making minor tweaks, be sure that you understand the resources will be required to complete the effort. And then be sure to dedicate enough time, people, and money to get the job done and to keep your code updated to reflect changing laws and the evolution of your organization’s mission and strategy.
Many employers support the idea that diversity is good for business.
Increased productivity and innovation are just a couple of the benefits that come with employing people from different backgrounds.
So, it’s no surprise many HR pros are making diversity and inclusion efforts a top priority.
How inclusion efforts go wrong
But despite their best intentions, companies can end up in legal trouble if they go about diversity the wrong way. One major mistake? Focusing so much on inclusion that others feel excluded.
This misstep is exactly why Google is currently facing a discrimination lawsuit from two ex-employees – both white men.
In Damore v. Google, James Damore claims he was fired from the tech company after expressing his conservative political views, which employees have allegedly been mistreated or punished for having.
He further claims Google takes its diversity efforts so seriously that white men like himself are often overlooked in hiring and promotions simply because they aren’t female or minority employees. He claims the company has diversity quotas it must fill.
Damore pointed to Google’s Diversity and Inclusion Summit – something open to only minority workers – as additional evidence of white male employees being excluded from initiatives and company culture.
Discrimination is discrimination
While the case has yet to go to trial and Damore’s claims remain unsubstantiated, it highlights the potential discrimination dangers that come with intense diversity and inclusion strategies.
Though it doesn’t happen as often, non-minority employees can be discriminated against, too.
For example, in Palmer v. CSC Covansys Corp., a white male worker claimed his IT firm laid him off because it favored Indian employees. A court allowed this claim to continue, emphasizing Caucasian-American is a protected class just like any other race.
Diverse hiring the right way
Failing to hire a white candidate due to their race is just as illegal as not hiring a minority candidate because of their race. And many employers unknowingly open themselves up to legal risks by going about diversity efforts the wrong way.
Google’s mistake was attempting to increase diversity by filling hiring quotas. This practice is both discriminatory toward non-minority candidates and won’t ensure you hire the most qualified people.
But there are more effective ways to build diversity at your workplace, straight from Addie Swartz, CEO of ReacHIRE, and Dianne Shaddock, President of Easy Small Business HR:
1. Cast a wide net in recruiting. The first step to a more diverse workforce is attracting diverse candidates. Examine your website and marketing materials. Do you have people from a variety of backgrounds representing your company? If your company’s image isn’t diverse enough, it could discourage minority candidates from applying.
2. Interview a variety of candidates. Employers should always hire the most qualified person. But companies can’t increase diversity if they never even interview minority candidates. By always having a variety of applicants in the mix, you can ensure everyone gets a fair shot at the job, and diversity will steadily improve.
3. Examine your company culture. Another great strategy is to look at your company from the inside out. Ask your current employees about the company culture and if any improvements can be made to create a more inclusive, welcoming environment for all.
“Hi there! Hate to break it to you, but I’m onsite at an event today. You probably don’t want to hear this, since you’re working yourself, so here’s a cat video to cheer you up …”
“I’m on an emergency golf trip and unable to answer any calls or emails.”
“I’m away from my desk, drinking mai tais on a Caribbean beach far away from Wi-Fi. It’s likely your message will be swallowed up in the inbox oasis. So, if you require a response, please resend your email after …”
“I am unplugged and away from my email until [date]. Right now, I’m either in the spa getting a massage, gazing at the ocean or maybe just messing with you. You decide … If this is an important matter, please reach out again after [date]. If it’s not an important matter, please stop emailing people and go have some fun.”
“WHAT ARE YOUUUU doing emailing me on YOUR day off?”
“Hey, you just missed me. I wrapped up everything and I’m OOO … If your question can wait, great. If not, send it to the person who will bring satisfaction and meaning to your life [co-worker’s email address]. In case of emergency (e.g. someone needs help with his resume), you can reach me at [phone number].”
“I’m not in the office right now, but if it’s important, tweet me using #youareinterruptingmy vacation.”