E-commerce companies must surmount a variety of unique challenges to grow. At any given time, companies may encounter a desperate need to spruce up the look and feel of their website and mobile app, boost their digital storage capacity, or optimize the way they process transactions so that customers can make purchases on different online platforms seamlessly. They also may face concerns shared by traditional brick-and-mortar firms -- for example, restocking supplies or inventory, adding employees, and managing payroll and other expenses.
The Federal Trade Commission this week announced its approval of a $5 billion settlement with Facebook, ending a long-running investigation into the company's privacy practices. The commission's 3-2 vote was along party lines. The United States Department of Justice must finalize the settlement before the matter is closed. The DoJ's action will end the investigation that began early last year, when Facebook entered the spotlight for numerous privacy violations, and possible violation of a 2011 consent agreement with the FTC.
Technology has enabled and empowered today's customers and as a result, they are totally in control of the sales process. This means that the quality of the customer experience is a determining factor in whether a sales organization succeeds or fails. Consider, for instance, that more than half of customers are likely to switch brands if a company doesn't make an effort to personalize communications with them, and half of customers will consider switching brands if a company doesn't anticipate their needs.
We all want to be rich and successful, but if it was easy, we'd all have it. When it comes to Amazon, however, finding success isn't impossible. All it takes is focus and determination. To start, business owners need to alter their thinking and overall goals. Going from $0 to $100,000 in the first 30 days of a new venture sounds great, but it isn't realistic. Instead, sellers should take the time to consider how they want their business to grow and evolve over time, and focus on implementing the necessary steps required to make it happen.
The U.S. Treasury Department has "very serious concerns" about Facebook's new Libra cryptocurrency, according to Secretary Steve Mnuchin. "Libra could be misused by money launderers and terrorist financiers. Cryptocurrencies, such as Bitcoin, have been exploited to support billions of dollars of illicit activity, like cybercrime, tax evasion, extortion, ransomware, illicit drugs, human trafficking," he said. "Many players have attempted to use cryptocurrencies to fund their malign behavior. This is indeed a national security issue."
Do you enjoy grocery shopping? Some shoppers love walking up and down the aisles, seeing what's new, looking for what's on sale, and getting new ideas. They often pick up things that weren't on their list. However, while many shoppers love that experience, others don't. They would rather run in and out as quickly as possible. That's where online grocery shopping comes into play. Simply log on to your favorite store's site, select the items you want, pay online, then make a quick run to the store to pick up your bags.
Every day we read stories about data breaches and cyberattacks on business and government websites, and the resulting the loss of personally identifiable information. Cybercrime is on the rise, and given the ever-evolving methods of attack, meaningful relief and reliable measures to fend off cybercriminals are unlikely in the foreseeable future. It would seem obvious that companies need to insure against cybertheft, but amazingly enough it appears that many businesses, likely the majority, do not have any cyber insurance.
Subscription sales have become a strong part of e-commerce. Everything from razors to dog toys to movies is being sold on the subscription model, and subscriptions don't show any signs of letting up. "Our customers tell us that opening their BarkBox with their dog is one of the best experiences they share every month," said Allison Stadd, vice president of marketing at Bark, about its monthly dog supply box. "Nothing makes true dog people happier than seeing their dog go nuts with excitement."
Cloud marketing company Signpost has raised $52 million in new funding to "increase the scale of our business and invest in our technology," CEO Stuart Wall announced. The company's Software as a Service platform for small and mid-sized businesses consists of artificial intelligence-based customer relationship management and marketing automation technology powered by automated data collection and cross-channel marketing. Signpost's latest round of fundraising follows a banner year.
E-commerce checkout platform vendor Bolt has raised $68 million to help it increase its engineering team, invest in additional enterprise functionality, partner with best-in-breed e-commerce platforms, and build and expand advanced features and functionality. Bolt's platform combines checkout, payments and fraud detection to provide a better buying experience for shoppers and maximize conversions for retailers, according to the company. Bolt claims its checkout page is up to 10 times faster than the competition.