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KD Media Publishing has been made aware that some subscribers have received a fraudulent email requesting the payment of balances under the guise of a false member of the Craft Focus team.

The email, with the subject header 'Urgent Enquiry', is requesting email recipients to confirm outstanding and due payments to the magazine, and asks customers to reply to the email address 'info@craftfocus.com'.

This has not been sent by KD Media Publishing and is now under investigation.
Please contact the team should you receive any emails of this nature.
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Ocean Media Group has today announced that this year's Stationery Show Manchester has been cancelled, citing a tough retail market, cautious buyers and uncertain suppliers as reasons not to run the event. The second edition of the Manchester show had been due to take place at Emirates Old Trafford on 9th and 10th October, 2018.

“We feel the level of uncertainty in the market is too high to expect our exhibitors to risk supporting a new show,” explains Event Manager, Hazel Fieldwick. “We appreciate the trust and support of those companies who had committed to supporting our Manchester show, and we will ensure all of them are recognised accordingly.”

The announcement comes just days after this year's LaunchPad competition opened for entries. Those already received will be carried forward to next year's London show. “It is frustrating to walk away from an event that the whole team was working hard on and looking forward to, but we cannot ignore the economic realities stationery industry suppliers are currently facing,” adds Hazel.

The team is now focusing its efforts on Stationery Show London 2019. The rebranded event will return for its ninth edition at the Business Design Centre on 30th April and 1st May, 2019. Visit www.stationeryshowlondon.co.uk for details.
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LaunchPad, the competition that alerts individuals and companies to opportunities within the UK stationery sector is back for its fourth edition at the 2018 Stationery Show Manchester. The search is now on for up to six finalists with ideas for products and services for the stationery industry, with the winners receiving a free exhibitor stand at the northwest event. The closing date for entries is 31st July, 2018.

The biannual trade show takes place in London during April and in Manchester on the 9th and 10th October at Emirates Old Trafford, and attracts the UK's biggest retailers, influential buyers and brands. As part of its Manchester offer, six stands are reserved for the LaunchPad competition winners to exhibit their ideas and products to visitors and fellow exhibitors. Since it began at the London event in 2017, LaunchPad has so far showcased 30 new hopefuls.

“Finding and alerting designers and those who love working with paper or writing instruments to consider the stationery industry as a great market for their work is important – it's good for all of us to see and work with new ideas,” says Event Manager, Hazel Fieldwick. “There are plenty of opportunities for those with innovative ideas and enthusiasm in our sector. The two trade shows are currently the only dates in the stationery show calendar where so many key suppliers and retailers come together, so they are the perfect platform for this type of initiative. We're looking forward to seeing all the entries.”

Three LaunchPad winners, Paper Mirchi, Octagon Design and Back Pocket Notebooks picked up Stationery Awards at the London show in April 2018. “This sort of recognition by the industry for new products and suppliers is fantastic and will help each of these companies on their way to develop and grow their sales and ideas,” adds Hazel. To find out more, go to www.stationeryshowmanchester.co.uk
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KD Media Publishing has been made aware that some subscribers have received a fraudulent email requesting the payment of balances under the guise of a false member of the Attire Accessories team.

The email, with the subject header 'Urgent Enquiry', is requesting email recipients to confirm outstanding and due payments to the magazine, and asks customers to reply to the email address 'departmentpinfo@gmail.com'.

This has not been sent by KD Media Publishing and is now under investigation.
Please contact the team should you receive any emails of this nature.
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Autumn Fair will be welcoming entrepreneur and small business champion Theo Paphitis as the host of its #SBS Pavilion, a showcase dedicated to highlighting new products from ambitious start-ups and small businesses.

The partnership will see companies in Theo's #SBS community compete for one of 12 free exhibition spots at the fair, and the process will be judged by a panel of experts from the event organiser, Ascential.

The winners will take centre stage at this year's show, which takes place from 2nd-5th September at NEC Birmingham. Each company will gain access to thousands of visitors and buyers as they gear up for the golden quarter, the busiest retail period of the year.

#SBS was created in 2010. Each week, hundreds of small businesses tweet Theo to secure his endorsement. Every Monday, six of these companies are invited to become part of the 2,300-strong community, benefiting from extra publicity and attendance at a yearly conference with access to motivation speakers and workshops.

“I am thrilled to be bringing #SBS to Autumn Fair,” explains founder, Theo Paphitis. “It was born out of the sheer number of business owners on Twitter who wanted to tell me about their new products and services. It exists so that these passionate entrepreneurs have a dedicated space to share their ideas and 'pitch' for endorsement. It's therefore a natural match to bring our initiative to Autumn Fair, an event that is similarly dedicated to championing retailers, their energy and entrepreneurial spirit.”

“Each year, Autumn Fair showcases the best and most innovative ideas and products to inspire buyers throughout the Golden Quarter and beyond,” adds Louise Young, managing director of Spring and Autumn Fair. “It is hugely exciting for us to be welcoming Theo and 12 #SBS businesses. The platform really allows them to shine and boost their order books.”

This year's Autumn Fair will enable visitors to buy products 'here and now' for this key selling period, as well as helping retailers get ahead of the competition for 2019. Visit www.theopaphitissbs.com or www.autumnfair.com for more information.
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Paperworld 2019 will take place in four different locations once again. The global fair, organised by Messe Frankfurt, attracted more than 2,600 exhibitors and 84,200 trade visitors across its four locations in 2017, making it one of the most important trading platforms within the sector. Next year's event will take place in Frankfurt, as well as the high-growth markets, Hong Kong, Dubai and Shanghai.

“The globally interconnected PBS industry needs trade platforms in key markets to link supply and demand,” says Julia Uherek, Group Show Director Consumer Goods. “Traders and suppliers will find the best business opportunities in proven Messe Frankfurt quality in Frankfurt am Main, Dubai, Shanghai and Hong Kong, as well as at the industry-related toy fairs Toy & Hobby China, Baby & Stroller China and Playworld Middle East.”

Paperworld in Frankfrut has been the first port of call for the international paper, office supplies and stationery sector for some years. Industry players can experience the breadth and depth of the entire product range there. In 2001, the Hong Kong International Stationery Fair laid the foundations for the brand's successful overseas activities. This was followed in 2005 by Paperworld China in Shanghai and in 2011 by Paperworld Middle East in Dubai, which takes place in parallel with Playworld Middle East.

Paperworld 2019 will take place from 26th to 29th January in Frankfurt am Main. The fair presents the latest products and trends across paper, stationery and office supplies, and features around 1,634 exhibitors from 66 countries.

Paperworld Middle East will take place from 18th – 20th March in Dubai, and last year featured 307 exhibitors from 40 countries. It takes place alongside Leatherworld Middle East, the region's only B2B event for leather goods and accessories.

Paperworld China will run from 22nd to 24th November 2018, and last year recorded 23,368 visitors from 79 countries, with 551 exhibitors showcasing their wares at the Shanghai New International Expo Centre. Lastly, the Hong Kong International Stationery Fair ranks among Asia's most important procurement platforms, and attracted 20,960 visitors to its last edition. The next show will take place from 7th to 10th January 2019. For details, go to www.messefrankfurt.com
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ICHF Events has announced that Crafty Beggars, Julie Peasgood and Wendy Turner Webster will be taking on the role of ambassadors for the Creative Craft Shows in 2018 and 2019. Julie and Wendy regularly appear on Together TV, where they embrace upcycling and recycling, as well as showcasing the very best of British crafts and creativity. Working in partnership with ICHF, the duo will run workshops at NEC, Birmingham from 29th June – 1st July and 1st- 4th November, and at ExCeL London from 15th-17th November.

Armed with tools, materials and expertise, the Crafty Beggars will show visitors how to make stunning bracelets, turning unwanted magazines into striking handmade beads. Workshop availability is limited.

“This is a really exciting partnership,” says Jodie Firmin, Show Development Manager at ICHF Events. “Julie and Wendy are hugely popular and their workshops are brilliantly engaging.” The show's creative team has also introduced a series of new features to the 2018 programme. For details, visit www.ichfevents.co.uk or www.stitchandhobby.co.uk
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The Royal School of Needlework has launched an online learning programme in partnership with SewandSo. The new site will initially feature two courses, Introduction to Jacobean Crewelwork and Introduction to Blackwork, taught by RSN tutors Deborah Wilding and Helen McCook respectively. A further five course will launch this year.

The programme will use market-leading online learning techniques with video instruction, step-by-step written and photographic guides, and the ability to interact with other students on each course, ask questions and share individual progress. Every learning module will include an exclusive kit of materials so that students can follow each lesson at home and create a beautiful piece of embroidery.

The Royal School of Embroidery was founded in 1872 and is an international centre of excellence in its field. It currently offers more than 150 in-house courses at different venues around the world, and this new step into online learning will allow an even wider global audience to enjoy the art of hand embroidery. “Our objectives are to preserve traditional techniques and to encourage new participants so that these skills continue for future generations,” says Dr Susan Kay-Williams, the school's Chief Executive. “This online distance learning programme brings the expert tuition of the RSN to many more people around the world and it represents a fantastic new chapter for us.”

SewandSo has established itself as a market leader in the needlecraft category. “We see growth in hand embroidery, with techniques increasingly being used both traditionally and in fashion, film and TV productions,” says James Woollam, Managing Director. “We are delighted to be bringing together the training expertise of the Royal School of Needlework with our online, ecommerce and customer service focus.” For details, visit www.rsnonlinecourses.com
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Bestselling craft brand Corinne Lapierre has launched a new website and online shop, selling the designer's rapidly expanding range of felt sewing kits. Corinne is passionate about crafts and creativity, and started her business back in 2010. Today, the company supplies hundreds of stockists in the UK, as well as Europe, Japan and Australia.

Each of Corinne's eye-catching designs is made in Yorkshire by the company's small but efficient team, and all kits are supplied with luxurious soft felt, together with all the materials needed to complete each project. Options include animals, embroidery and Christmas-inspired items, all supplied in beautiful packaging. For details, visit www.corinnelapierre.com
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Research by NewVoiceMedia has revealed that 42 per cent of UK consumers have left a business within the last year as a result of poor customer service. The survey, based on independent research among 2,011 adults found that top reasons for leaving included feeling underappreciated and not being able to speak to a person.

63 per cent of respondents said that if they felt they'd made a positive emotional connection with a customer-facing employee, they would likely return to do business with that company again.

Faced with poor customer service, 41 per cent said they would write a letter or email, 31 per cent said they would never use the offending company again, while 20 per cent said they would complain publicly via social media. When provided with good service, 55 per cent said they would be loyal, and 47 per cent would recommend the company to others. “This research shows how those that compete on the basis of customer delight can drive the acquisition, retention and efficiency that make leading businesses successful,” says Dennis Fois, CEO of NewVoiceMedia. “In today's Age of the Customer, personal, emotive customer interactions play a critical role in bridging the gap for what disruption an digital innovation alone cannot solve.” Go to www.newvoicemedia.com for more details.
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