Healthcare Staffing Blog shares news and resources for Hospitals and Facilities regarding hiring, safe staffing, healthcare industry trends, the nursing shortage and how to avoid nurse burnout, creating a great hospital culture, and much more.
According to Staffing Industry Analysts’ recent annual report, hospital CEOs anticipate their biggest challenges in 2019 to be rising expenses (71%), competition for talent (58%), regulatory and reimbursement pressure (46%), Medicaid changes (25%) and transitioning to value-based payments (17%).
If the above workforce challenges are all too familiar to
you and your staff, then you may want to consider using the services of an MSP
or a managed service provider program. An MSP can help your facility recruit
top clinical talent, control labor costs, mitigate risk, and enhance workforce
process efficiencies with just one point of contact and one invoice.
In today’s healthcare landscape, healthcare facilities must create
a sustainable workforce management strategy to succeed. But which one is right
for your facility?
At Medical Solutions, our managed services program can make your
healthcare workforce management simpler, smarter, and more personal. With a
focus on understanding your unique company, culture and challenges, our team
provides the right people for your organization when you need them. And if a
staffing solution doesn’t make your workload easier or save your healthcare
facility money, then it isn’t effective. And we’ll know because we listen to
you every step of the way.
Is it time for you to partner with an MSP?
Still unsure if your facility is ready for an MSP partner? Then
you should ask yourself the following questions:
Do you know how many contingent employees are on
the floor right now?
Do you know how many and what types of staffing
resources you need at your facility?
Are you confident your entire contingent
workforce is compliant with all regulatory standards?
How much time do you spend managing your
facility’s temporary workforce?
If you answered “no” or “I don’t know” to any of these questions, we would love to start a conversation with you. In the meantime, simply watch our video and learn how our service-based MSP can help your facility today!
Medical Solutions: Managed Service Provider Explainer - YouTube
Healthcare organizations succeed when they have the right
leadership in place. Unfortunately, finding the right post-acute healthcare
leader can be a lengthy process. Meanwhile, your facility is left in a
leadership void, and patient care doesn’t stop. That’s why an interim nurse
leader could be your facility’s best short-term solution. Consider the
following benefits an interim nurse leader brings to the table:
They have new ideas and perspectives:
Interim nurse leaders have “been there and done that” in
healthcare organizations across the country. With their varied experience, they
can tell you what’s worked before — and more importantly — what hasn’t at other
long-term care facilities. An interim nurse leader’s fresh perspective can also
help your team find new solutions to old problems, re-energize your front-line
staff, and improve your program’s overall productivity.
They can be change influencers:
Whileexperiencedinterim nurse leaders can provide
a sense of stability to your front-line staff during this transitional time, they
could also instill some necessary changes to your facility’s operations. Since
their role is temporary, interim leaders can open up a non-judgmental dialogue
with your front-line staff, which allows them to share stories that might have
been held back out of fear. With this insight into your facility’s current
state of affairs, a skilled temporary leader can help your organization move
forward to a better place.
They can help a hospital or facility define their
Finding the right healthcare leader for your organization
takes time. Unfortunately, your day-to-day workload doesn’t usually slow down
to accommodate your talent search. That’s when a temporary nurse leader could
be the best short-term solution for you and your facility. An interim nurse
leader can help keep your clinical operations running smoothly while you and
your executive leaders find the right permanent leader for the job.
An interim nurse leader can help fill the leadership gap by offering a fresh perspective, a neutral outlook, and clinical support during a crucial transition at your facility. At Medical Solutions, we know how important it is to find the right healthcare leader in the post-acute setting. We can help. You can learn more about ourinterim leadership servicesor contact us today at 1.866.633.3548.
you rate your facility’s hiring process? As the war for clinical talent
intensifies, it’s more important than ever to streamline your hiring process so
your facility can attract the right healthcare professionals. Consider the
following signs your hiring process could be broken and the strategies you can
use to fix it:
A candidate’s resume is prioritized over the interview:
You could be hiring the wrong people for the wrong reasons. While a healthcare professional’s skills and experience are undeniably important, you shouldn’t treat his or her resume as the final factor in your hiring decisions. A candidate may look fantastic on paper, but a resume can’t tell you everything. In fact, a recent CareerBuilder survey found that 75% of employers have caught a lie on a resume. At the end of the day, you need to find candidates who have intangible skills that aren’t necessarily listed on a resume, like leadership and resiliency.
Solution: The resume should be the starting
point in your hiring process. Use it to guide your questions during the
interview. Additionally, remember to ask behavioral questions to gauge a
clinical candidate’s problem-solving abilities, critical-thinking skills, and
Your interviews aren’t consistent:
Your candidates will come from all walks of life, with different experiences, skills, and perspectives. As such, your conversation during an interview could lead to impromptu follow-up questions. That’s not necessarily bad — after all, you’re getting to know the candidate — but it does mean you have to be careful to keep the interview on track. As the interviewer, you need to collect the same information about each candidate. If you don’t, you won’t be able to properly compare your candidates against each other.
Solution: Go into the interview with an
agenda and a set of planned questions. In this way, you can get the same
information you need from each candidate and make a more accurate hiring
Your hiring process hasn’t changed in 10 years:
A decade ago, Facebook was just a platform for college students, and social media was in its infancy. Nowadays, social media is where candidates go to start their job search. So, that begs the question, where are you posting your jobs and does your facility have a strong social media presence? If your organization is stuck in the past, it’s time to change things up. Otherwise, you will lose out on the industry’s top talent.
Stay current on
today’s technology to make your hiring process more efficient. Post your open
positions on job board websites, such as Indeed, Glassdoor, and CareerBuilder.
Then, advertise them on your organization’s social media platforms to extend
your talent acquisition efforts.
You’ve hired an experienced clinician, but they don’t fit your culture:
It’s likely you’re just not assessing your healthcare professionals for cultural fit, and that’s a problem. If your new hire conflicts with management, doesn’t get along with co-workers, or simply doesn’t fit in, they’ll quickly leave. Making a bad hire can be costly — according to the Journal of Nursing Administration, it costs roughly $82,000 to replace a nurse.
Solution: Weave personality tests and
behavioral questions into your hiring process to find out if the candidate is a
good cultural fit. Still unsure? If you can, meet the candidate in an informal
setting, such as a lunch or a dinner interview for a better cultural fit
Candidates are accepting jobs elsewhere:
If this is one of your facility’s pain points, your interview process is too long. In today’s war for clinical talent, you need to act fast to attract and retain the best and brightest healthcare professionals.
interview process as short as possible. Instead of conducting several rounds of
interviews for each candidate, consider using the services of a staffing
partner, like Medical Solutions. The company has a robust,
clinically-led screening process that can help accelerate your hiring process
from weeks to just a few days.
If your facility has made any of these
interview mistakes in the past, Medical Solutions can help. Since 2001, we’ve
helped hospitals, medical facilities, and clinics hire and manage great
clinical talent. For more information on the workforce solutions we offer, call
us today at 1.866.633.3548.
Thanks to today’s tight labor market, contingent labor
programs are on the rise. Healthcare organizations now have the ability to
quickly hire top clinical talent when they need them, and experienced
clinicians have the flexibility to work where they want to travel. While this
is a win-win situation for almost everyone, it does introduce certain workforce
challenges for your facility’s administrative team.
Interviewing, hiring, and onboarding contingent employees
can add an avalanche of tasks for your HR team, whose time and resources are
already limited. Since these tasks are critical to the successful delivery of
quality patient care, healthcare organizations have increasingly begun to outsource
them to a healthcare staffing partner. It’s not hard to see why. Consider the
following ways an MSP can help boost your facility’s productivity:
Enhance the hiring process and onboarding experience:
First impressions matter, especially when your facility is recruiting and hiring
new employees. The ongoing war for clinical talent means that only the
healthcare organization with the fastest hiring process will win the best
clinicians. Likewise, once you’ve found and hired the ideal candidate, you’ll
need to fight to retain them. Companies with a strong onboarding process
improve new hire retention by 82 percent and productivity by over 70 percent,
according to a recent Glassdoor
study. In contrast, organizations with weak onboarding programs are more likely
to lose these individuals in the first year.
An MSP partner can help accelerate your hiring process and
provide a strong onboarding experience for your new contingent employees. Our
team at Medical Solutions gets to know the way your organization works with a clinical-led
immersion so that we can truly understand your unique needs—from staffing
challenges to cultural considerations. We also utilize a rigorous screening
process to ensure potential employees are not only well-qualified for your open
positions, but also a strong fit for your company.
Handle all staffing supplier communication: Many healthcare facilities use several staffing partners to fill just one position. While you might think that more vendors are better, this situation merely adds a level of administrative complexity to your workload. With an MSP partner, you can expand your talent acquisition reach while maintaining a single point of contact with your MSP Account Manager. That’s all thanks to Medical Solutions’ affiliate partner network, which harnesses the recruitment power of more than 100 Joint Commission-certified staffing vendors.
Help maintain compliance standards and audit readiness:
Hiring contingent employees can be a risky business if you don’t fully understand
the ins and outs of healthcare compliance. Fortunately, an MSP partner can help
you navigate the confusing world of compliance regulations and keep you ready
for a Joint Commission audit. At Medical Solutions, we make compliance
management faster and easier by providing our clients with a web-based technology
solution, the MSP Portal. This client
portal allows you to manage your contingent workforce anytime and on any
device. Contingent clinician profiles, compliance stats, facility invoice
history, client reporting, and more are all stored in one place. The best part
is your team doesn’t have to keep track of these documents. Our Quality
Assurance Team does it all for you, so you’ll have access to this information
right at your fingertips when you need it.
Provide a seamless timekeeping and billing process: As the
industry moves to value-based care, healthcare systems must be able to measure
its contingent labor productivity against the cost of providing patient care. To
that end, your MSP partner can not only facilitate your organization’s
timekeeping process, but they can also streamline your invoice approval and
billing process. Our healthcare clients only have one invoice and one point of
contact, so your facility’s AR team no longer has to manage dozens of invoices
from different staffing suppliers or reconcile discrepancies from previous
Whether you want to outsource your recruitment efforts or
streamline the management of your entire contingent workforce, an MSP partner
can help you save time. That means you can focus your energy on other important
HR functions that can help your healthcare organization grow. To learn more
about how Medical Solutions can streamline your contingent labor program today,
U.S. News & World Report recently released its 2019 Best States list. The publication evaluated all 50 states across 71 different metrics, including healthcare. To rank the states for healthcare, the report looked at three board measures: access to healthcare, healthcare quality, and public health.
Hawaii earned top honors again this year, followed closely by Massachusetts and Connecticut earning the bronze. Meanwhile, other states did not do so well. Mississippi is ranked as the worst state for healthcare, followed by Arkansas and West Virginia. Below, you’ll find the top 10 best and worst states for healthcare.
At Medical Solutions, Nurses Week is the highlight of our year. And while Nurses Week just wrapped up,
we’re still in a festive mood. So, we’d like to take a moment to appreciate the
hard work our internal team of registered nurses does every day. This dedicated
group, officially known as the Clinical Team, works behind the scenes for our
Travelers, our hospital partners, and even our internal employees. Here’s just
a quick snapshot of all that they do:
Medical Solutions’ Clinical Team can accelerate your
facility’s hiring process. They’ll help you find top candidates, reduce your
time-to-fill rates, increase your retention rates, and enhance your continuity
of care. They’re able to do all this because they personally meet with our
hospital partners to create detailed hiring profiles which include your
facility’s cultural values and technical job requirements. Based on these
preferences, the team will work on your behalf to pre-screen, interview, and
recommend ideal candidates for your facility. Once the hiring process is complete,
our Clinical Team will also remain available to your facility as a resource
throughout your contract.
The Medical Solutions Clinical Team has been there and done
that. Together, these healthcare professionals have more than 100 years of
experience in nursing, and the team’s wealth of knowledge is a great resource
for our Travelers. They can ask our internal RNs for professional career advice
and use them as a reliable sounding board when life gets stressful. In short, the
Clinical Team is a group of friendly nurse mentors.
In addition to being interview champs and nurse mentors, the
Clinical Team also helps keep Medical Solutions’ internal employees healthy.
Should a health issue come up, they are always on hand and ready to offer medical
advice to their co-workers. For example, they’ll gladly look at various lumps,
bumps, and sprained ankles. They’ll also kindly let you know when it’s time to
call the doctor for either yourself or your sick kids.
At Medical Solutions, the work these healthcare
professionals do does not go unnoticed or unappreciated. The Clinical Team is
the foundation of our company’s mission. They help connect caregivers to the
people who need them most, provide career advice to our Travelers when necessary,
and support their co-workers in every possible way. For these reasons and so
many more, we are incredibly grateful to our Clinical Team!
At Medical Solutions, we think nurses are
magic. Why? Nurses are the backbone of the healthcare industry — they specialize
in caring for and comforting patients every single day. For this and a million different
reasons, we are deeply grateful for the work nurses do.
Similarly, we know healthcare leaders, like
you, appreciate your nursing workforce. Fortunately, Nurses Week, May 6th-12th,
is just around the corner. And it’s the
perfect time to show your nurses how you feel about them!
If you are looking for festive tips this year,
remember to tell your RNs about Medical Solutions’ magical Nurses Week celebration
at WeLoveOurNurses.com. Nurses everywhere are invited to join in the
fun, take quizzes, and win prizes!
Here’s the lineup for Nurses Week 2019:
Photo Instagram Contest: We’re
asking all nurses to share snapshots of magic moments from their lives for the
chance to win one of five $300 Amazon gift cards! Don’t forget to use the
hashtags #NursesAreMagic and #MedicalSolutions.
Your Magic Power?” Quiz: Do you believe in magic powers? We do. In
fact, we think everyone has a special talent. Nurses can take this quiz to discover their personal “magic power”
and for the chance to win one of seven $50 Amazon gift cards.
Your Magical Destination?” Quiz: Are you ready to take your magical nursing skills on the road?
If so, you can take this quiz to find your first (or next) magical Travel
Nursing assignment! Nurses who play are also automatically entered for a chance
to win one of seven $50 Amazon gift cards.
Abracadabra Nurses Week Playlist: Music is the strongest form of magic — it has
the power to transport listeners to another time and place. So, we invite you
to turn up the volume and get carried away with this magical collection of songs
sure to delight you and your nursing staff!
No matter how you decide to celebrate,
everyone here at Medical Solutions wishes you a fun and magical Nurses Week!
In just a few short weeks, Medical Solutions will be in San
Diego for the American Organization of Nurse Executives’ Annual Meeting. The
event takes place on April 10 to April 13, 2019. We think there are several
reasons why you should join us, but we’ll stick to the top 5 reasons to attend
Get inspired: AONE has several inspirational keynote speakers lined up for this year’s conference. Entrepreneur Sarah Robb O’Hagan will share her stories about working with the world’s biggest brands and encourages leaders to embrace change. Meanwhile, Amy Herman, a lawyer and art historian, plans to offer artistic insight into how medical professionals can sharpen their observational skills. Then, Indu Subaiya, the co-founder of Health 2.0, will speak on technology’s power to change the way we provide care. Lastly, editor-in-chief of the Journal of Nursing Administration Dr. Karen Hill dives into the latest research relevant to nurse leaders.
AONE’s annual meeting is one of the largest nurse leader conferences in the
nation. Thanks to several networking events, it’s also a great place to connect
with your peers or catch up with old friends. Who knows? You could develop a
professional relationship here that leads to a learning experience long after the
conference is over.
of learning, there are plenty of educational opportunities at AONE. You get to
choose from hundreds of breakout sessions on hot industry topics such as
leadership development and succession planning, transformative models of care,
and emerging roles across the care continuum.
Explore: Did we mention this year’s
conference is happening in sunny San Diego? After an exciting day at the
conference, you can play the tourist in one of California’s most beautiful
cities. Known for its vibrant culinary scene, world-class zoo, and sandy
beaches, San Diego won’t disappoint visitors!
Meet industry experts: AONE also invites industry experts to the conference so you can learn about new products or solutions. Don’t forget to stop by Booth 1009 and visit with Medical Solutions! We’ll be offering free lattes and great conversation in the Exhibitors Hall!
We are excited to announce Craig
Meier, Medical Solutions’ chief executive officer, has been named to Staffing
Industry Analysts’ North American Staffing 100 list for the second consecutive
According to Staffing Industry Analysts, this annual list honors 100 individuals who are “shaping the industry and influencing the workforce solutions ecosystem.”
Below, you can read Meier’s entry on SIA’s prestigious honor roll:
Meier is chief executive officer of Medical Solutions, one of the nation’s
largest healthcare staffing firms. His employee-driven, culture-rich and
servant leadership approach helped guide Medical Solutions to spots on SIA’s
2018 largest healthcare staffing and fastest-growing US staffing firms lists, a
Best Places to Work designation in each of the five company locations, and the
Inc. 5000 list. In 2018, Meier led company efforts alongside partner TPG Growth
to acquire PPR and 360 Healthcare Staffing, a provider of travel nurse staffing
and interim leadership for acute and post-acute markets, and one of the
fastest-growing healthcare staffing companies in its own right. Meier served on
the board of directors of the National Association of Travel Healthcare
Organizations in 2018.”
True to his people-first leadership style, Meier took this
opportunity to recognize and appreciate his employees.
“I’m honored to be recognized by Staffing Industry Analysts,” said
Meier. “It’s humbling as this recognition reflects the talented team we have in
place at Medical Solutions. Our employees truly enjoy serving this industry and
are dedicated to providing exceptional service to our travelers and clients
At Medical Solutions, we’re busy packing our bags for the 41st annual Association of California Nurse Leaders Conferencein Pasadena. As you get ready for the nurse leader networking event of the year, we hope meeting our team of healthcare staffing experts is on your to-do list too!
This year’s conference, coming up February 3-6, 2019 at
the Pasadena Conference Center, promises to be filled with tons of career
development and networking opportunities for nurse leaders. For example, Dr.
Rick Sacra, a medical missionary and Ebola survivor, plans to share his
incredible story during his keynote address. ACNL’s conference lineup also
includes speeches from other nurse leaders on topics ranging from best practices
for moving up the leadership ladder to how healthcare providers can help combat
After you’ve soaked up your daily dose of industry
insight, be sure to catch up with Medical Solutions, your favorite healthcare
staffing partner. We’ll be at booth #328 ready for some great conversation and
fantastic giveaways! We
hope to see you there!
In the meantime,
what conference topics and events are you looking forward to the most? Let us
know in the comments below!