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As Scrum Masters we must constantly set the example. One of the examples we need to set is that of Continuous Improvement. Shubhang suggests we should regularly look at what has changed from the moment we started with the team until “now” and consider 5 different aspects when doing that analysis.

In this episode we refer to The Responsibility Process by Chris Avery.

Featured Retrospective Format of the Week: Start-Stop-Continue

The Start-Stop-Continue retrospective format is simple, and helps tackling the “set the stage” phase of a retrospective in a way that delivers quite quickly actionable items.

We also talk about another playful retrospective format: the COOL WALL, based on a feature of the Top Gear television show.

http://traffic.libsyn.com/scrummastertoolbox/20180621_Shubhang_Vishwamitra_Th.mp3

About Shubhang Vishwamitra

Shubhang is a passionate agile practitioner originally from Bangalore, India. Who’s worked in Japan and Finland and is currently based in London and working as scrum master.

Shubhang has an extensive background in software development and agile delivery model in smartphone, travel and finance industries. He believes that having a technical background helps to connect with teams and ease the flow of discussion in solving complex problems.

You can link with Shubhang Vishwamitra on LinkedIn.

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This is the case of a team that was working well. They understood Agile, they had experience, they practiced Agile. However, there was a problem. The Product Owner was missing. What happened? What were the problems, and what change management approach was used to help the team and the PO collaborate? Listen in to explore this and learn about how role playing can help you tackle tough situations with your team.

http://traffic.libsyn.com/scrummastertoolbox/20180620_Shubhang_Vishwamitra_W.mp3

About Shubhang Vishwamitra

Shubhang is a passionate agile practitioner originally from Bangalore, India. Who’s worked in Japan and Finland and is currently based in London and working as scrum master.

Shubhang has an extensive background in software development and agile delivery model in smartphone, travel and finance industries. He believes that having a technical background helps to connect with teams and ease the flow of discussion in solving complex problems.

You can link with Shubhang Vishwamitra on LinkedIn.

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In this episode we explore how leadership can have a huge impact on how teams develop, and what kind of patterns or behaviors take over.

Drawing on the Tuckman model and The 5 Dysfunctions of a Team model we explore how managers can help teams improve, instead of trying to manage each team member’s behavior.

http://traffic.libsyn.com/scrummastertoolbox/20180619_Shubhang_Vishwamitra_T.mp3 Featured Book of the Week: Great Scrum Master by Zuzana ‘Zuzi’ Šochová

In the Great Scrum Master, Zuzana ‘Zuzi’ Šochová explores the practices, techniques and approaches she found to be effective in learning to be a great Scrum Master.

About Shubhang Vishwamitra

Shubhang is a passionate agile practitioner originally from Bangalore, India. Who’s worked in Japan and Finland and is currently based in London and working as scrum master.

Shubhang has an extensive background in software development and agile delivery model in smartphone, travel and finance industries. He believes that having a technical background helps to connect with teams and ease the flow of discussion in solving complex problems.

You can link with Shubhang Vishwamitra on LinkedIn.

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When we work our way through the Scrum Master learning curve, we go through many phases. One of those phases (one that is common for many Scrum Masters) is the Scrum Police phase. Where we focus on form over function, and act as an enforcer, instead of an enabler.

In this episode we discuss how we can grow out of that phase, and what that means for us, in our journey as Scrum Masters.

http://traffic.libsyn.com/scrummastertoolbox/20180618_Shubhang_Vishwamitra_M.mp3

About Shubhang Vishwamitra

Shubhang is a passionate agile practitioner originally from Bangalore, India. Who’s worked in Japan and Finland and is currently based in London and working as scrum master.

Shubhang has an extensive background in software development and agile delivery model in smartphone, travel and finance industries. He believes that having a technical background helps to connect with teams and ease the flow of discussion in solving complex problems.

You can link with Shubhang Vishwamitra on LinkedIn.

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Scrum teams are supposed to be fully responsible for their work, and autonomous in the way of working. However, in many organizations line managers are still the ones yielding the power over teams, and even assign work directly to team members. This is one of the system conditions we must face and struggle with as Scrum Masters. In this episode we discuss how to interact with line managers, so that the Scrum team can really be responsible and autonomous as Scrum suggests.

http://traffic.libsyn.com/scrummastertoolbox/20180615_Sarah_OBrien_F.mp3

About Sarah O’Brien

Sarah is passionate about helping teams work together to bring value to their work lives. She has worked in the Scrum Master role for the past 6 years after transitioning out of waterfall as a senior software engineer. Her (not so) secret goal is to help people bring agile practices home.

You can link with Sarah O’Brien on LinkedIn.

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There are two aspects of success: our own evolution as Scrum Masters, and what the team feels about their own progress. With Sarah we explore some of the questions we can use to reflect on these two aspects of Scrum Master success.

In this episode we refer to the book #NoEstimates, How to Measure Project Progress Without Estimates.

http://traffic.libsyn.com/scrummastertoolbox/20180614_Sarah_OBrien_Th.mp3 Featured Retrospective Format of the week: The Postcard Retrospective

The postcard retrospective is an invitation to describe the Sprint to ourselves, and find the most important events, and problems as well as wins we had during the Sprint. It is a simple, yet effective and fun way to talk about what we went through in the last sprint.

About Sarah O’Brien

Sarah is passionate about helping teams work together to bring value to their work lives. She has worked in the Scrum Master role for the past 6 years after transitioning out of waterfall as a senior software engineer. Her (not so) secret goal is to help people bring agile practices home.

You can link with Sarah O’Brien on LinkedIn.

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Visualization is one of those tools we often ignore, or dismiss because it does not fit the distributed world we live in. However, that’s one of the most important ways to get a change started. In this episode we explore how adding a simple visualization (Kanban Board) helped a team to go from Chaos to a flow of work.

In this episode we refer to Modern Agile, a community of practitioners asking: what’s next for Agile?

http://traffic.libsyn.com/scrummastertoolbox/20180613_Sarah_OBrien_W.mp3

About Sarah O’Brien

Sarah is passionate about helping teams work together to bring value to their work lives. She has worked in the Scrum Master role for the past 6 years after transitioning out of waterfall as a senior software engineer. Her (not so) secret goal is to help people bring agile practices home.

You can link with Sarah O’Brien on LinkedIn.

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Listening is not the easiest part of the Scrum Master job. However, that’s one of the most important and powerful tools we have in our toolbox. In this episode we explore the case of a team that was entering a spiral of conflict and what was needed to avoid that from going out of control.

Featured Book of the Week: The Human Side of Agile by Gil Broza

The Human Side of Agile by Gil Broza is a book that helped Sarah understand the personal transformation we need to go through when we adopt Agile.

In this episode we also refer to Nonviolent Communication by Marshall Rosenberg.

http://traffic.libsyn.com/scrummastertoolbox/20180612_Sarah_OBrien_T.mp3

About Sarah O’Brien

Sarah is passionate about helping teams work together to bring value to their work lives. She has worked in the Scrum Master role for the past 6 years after transitioning out of waterfall as a senior software engineer. Her (not so) secret goal is to help people bring agile practices home.

You can link with Sarah O’Brien on LinkedIn.

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An issue that we often ignore (or want to ignore?) is the impact of prejudice on our work as Scrum Masters. Maybe it is about being different, or not fitting in the prevalent engineering culture. There can be many differences that make our job as Scrum Masters harder to master.

In this episode with Sarah we explore how sometimes being a woman Scrum Master makes the job even harder than it usually is.

About Sarah O’Brien

Sarah is passionate about helping teams work together to bring value to their work lives. She has worked in the Scrum Master role for the past 6 years after transitioning out of waterfall as a senior software engineer. Her (not so) secret goal is to help people bring agile practices home.

You can link with Sarah O’Brien on LinkedIn.

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Marcus is the author of Salvation: The Bungsu Story, a book we here at the Scrum Master Toolbox Podcast are helping to publish. This book is inspiring, and will definitely move you to action.

In this episode, we discuss some of the many techniques Marcus used in Indonesia while he was helping the team at The Bungsu Hospital literally save the hospital from bankruptcy. And that’s not an over-statement!

Click to liste to the interview and read more about the topics of this episode.

http://traffic.libsyn.com/scrummastertoolbox/20180602_Karin_Tenelius_BONUS_b.mp3 How it all started

As Marcus walks to The Bungsu Hospital he sees that the roof is no longer standing, but the worst was yet to come. Not only had the roof collapsed, but the rains had infiltrated the whole hospital and water was now dripping on the X-Ray machine on the first floor. Something had to be done, and quickly!

Marcus shares the story of the first day after this disaster and goes on to talk about many of the changes that needed to happen for the hospital to recover from this disaster.

Visualizing the problem had a transformative impact

One of the many techniques that Marcus brought with him to the hospital was the visualization of the most important number, or “Single Most Important Metric”. In this episode, we discuss how that came about as well as some of the aspects that are critical for us to use that approach in our own context.

Visualization is a powerful technique that, in the case of The Bungsu Hospital, really transformed how the staff there looked at the goal for their work and even inspired Ibu Butet, a part-time receptionist, to come up with an idea that made The Bungsu famous in its province of Indonesia.

You can read more about the Visualization technique in the book and in this blog post by Marcus: The Power of Visualization to Drive Action and Manage Work.

Many more inspiring stories in this episode

Salvation: The Bungsu Story is full of inspiring stories, and in this episode we review a few more. From the impact of slack time on Ibu Elsye’s life (which includes a video of the impact), to the “incremental” delivery of the second floor at the The Bungsu (even construction work can be done incrementally!!!), to the insight that David Marquet (author of Turn the Ship Around! And previous guest on the podcast) got from reading this book. A simple change in management approach that can have a major impact!

This episode is full of emotion, and great stories, but the real deal is the book! You can now purchase Salvation: The Bungsu Story on Amazon (Kindle and print). So go get it, and get inspired!

About Marcus Hammarberg

Marcus is a Software / agile consultant from Sweden who was on IT-sabbatical leave in Indonesia, working for the Salvation Army hospitals there. And yes, using techniques from agile in that work even in non-software environments. He talks about that experience on this episode of the Scrum Master Toolbox Podcast.

One of those approaches he is using is Kanban, as Marcus is the author of the book Kanban in Action with Joakim Sundén

And now he’s completed yet another book about his adventures in Indonesia: Salvation: The Bungsu Story which we are publishing together with Marcus.

You can link with Marcus Hammarberg on LinkedIn, and connect with Marcus Hammarberg on twitter.

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