Loading...

Follow Kate Nasser - Customer Service on Feedspot

Continue with Google
Continue with Facebook
or

Valid

Before you vent your heavy frustration on others by being verbally abusive, remember you will lose everything. Here's why. Kate Nasser, The People Skills Coach™

The post Essential Truth: Be Verbally Abusive & You Lose Everything | #PeopleSkills appeared first on KateNasser.com.

  • Show original
  • .
  • Share
  • .
  • Favorite
  • .
  • Email
  • .
  • Add Tags 

Do you want to make customers smile? If you mean more than entertain them, here are guaranteed steps to wow 'em. Kate Nasser The People Skills Coach™ #CX #CustomerService #CustServ #Sales

The post Make Customers Smile w/ These Guaranteed Steps | #CX #CustServ appeared first on KateNasser.com.

  • Show original
  • .
  • Share
  • .
  • Favorite
  • .
  • Email
  • .
  • Add Tags 

Manage expectations with these people skills. It improves leadership, teamwork, sales, & customer service experience. Kate Nasser, The People Skills Coach™.

The post Manage Expectations w/ These People Skills | #PeopleSkills #Leadership appeared first on KateNasser.com.

  • Show original
  • .
  • Share
  • .
  • Favorite
  • .
  • Email
  • .
  • Add Tags 

In leadership, teamwork, sales, customer service, & business overall, connecting through people skills magic matters! Insights from Kate Nasser, The People Skills Coach™

The post People Skills Magic to WOW Customers Teammates & Employees | #Peopleskills appeared first on KateNasser.com.

  • Show original
  • .
  • Share
  • .
  • Favorite
  • .
  • Email
  • .
  • Add Tags 

As we explore customer experience leadership, it’s amazing how much we learn from asking the simple question, What do customers wish we would do? The answers to this question ensure that our customer experience leadership focuses on what truly matters to customers. So let’s look at those answers! Image by Michael W. May via Flickr […]

The post Customer Experience Leadership: What Customers Wish We’d Do | #CX appeared first on KateNasser.com.

  • Show original
  • .
  • Share
  • .
  • Favorite
  • .
  • Email
  • .
  • Add Tags 

Information technology (IT) teams can transform customer experience w/ these steps even w/ high demand. Insights from IT customer service coach Kate Nasser.

The post Reach Out to Transform Customer Experience in IT | #CIOs #CFOs #CX appeared first on KateNasser.com.

  • Show original
  • .
  • Share
  • .
  • Favorite
  • .
  • Email
  • .
  • Add Tags 

Thanking customers w/ more than simple thank yous is essential for business success. Thank them with because of you statements. Insights from Kate Nasser, The People Skills Coach™

The post Thanking Customers w/ These Because of You Statements || #CX #CustServ appeared first on KateNasser.com.

  • Show original
  • .
  • Share
  • .
  • Favorite
  • .
  • Email
  • .
  • Add Tags 

Leaders, managers, and team leaders, lead customer service morale w/ these 5 steps from Kate Nasser, The People Skills Coach, author of new book, Leading Morale. Happy National Customer Service Week!

The post Customer Service Morale: 5 Key Leadership Steps | #CustServ #NCSW18 appeared first on KateNasser.com.

  • Show original
  • .
  • Share
  • .
  • Favorite
  • .
  • Email
  • .
  • Add Tags 

Powerful people skills connection starts w/ using names vs. sir/ma'am. Insight fr Kate Nasser, The People Skills Coach™. Leadership, Sales, Customer Service

The post People Skills Connection: Use Names Not Ma’am Sir | #PeopleSkills appeared first on KateNasser.com.

  • Show original
  • .
  • Share
  • .
  • Favorite
  • .
  • Email
  • .
  • Add Tags 

Say these positive people skills beliefs to yourself daily to deliver consistently great customer service. By Kate Nasser, The People Skills Coach™ | #CX #Video

The post Stay Positive w/ These Positive People Skills Beliefs | #CustServ #CX appeared first on KateNasser.com.

Read for later

Articles marked as Favorite are saved for later viewing.
close
  • Show original
  • .
  • Share
  • .
  • Favorite
  • .
  • Email
  • .
  • Add Tags 

Separate tags by commas
To access this feature, please upgrade your account.
Start your free month
Free Preview