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A couple of weeks ago, I gave a full-day API documentation workshop in Raleigh. I recorded the workshop and have made the video and audio content available in my API documentation course here: Video recordings of API doc workshops. There are more than 6 hours of video available for you to watch for free. I also describing my recording process here.
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In case you're curious about my process for recording workshops and producing the videos, such as in Video recordings of API doc workshops, I've detailed the process here. In short, I capture the screen video and audio separately and then combine them in post-production. There's room for improvement in my approach -- mainly to capture audience voices and picture in picture, but this tends to require more work than it's worth.
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MadCap Software's 2019 release of Flare provides an interesting feature for creating and managing micro content. Support for micro content takes steps toward content management for AI scenarios, including chatbots, quicker search, and more.
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Some businesses thrive on complexity and would have you believe there's no simple approach apart from purchasing their software. There's no better example of this than TurboTax and the IRS.
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Although site analytics can be insightful in identifying popular topics, sometimes your most visited content isn't your most beloved content. It doesn't mean you have to switch your interests to align with your visitors' interests over your own.
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Can the same principles for visibility and influence online lead to visibility and influence inside corporate walls?
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I'm giving a couple of API workshops soon. The first workshop is April 6, 2019, in Raleigh, North Carolina, offered through STC Carolina. The second workshop is in Denver on May 5, as a pre-conference workshop before the STC Summit.
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In this guest post, Kirk St. Amant argues that despite having common ground through similar research interests, 5 barriers tend to separate tech comm practitioners from academics. These barriers involve Scope, Scale, Speed, Strategy, and Situatedness.
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In episode 21, Becky Todd from Atlassian joins us to talk about career growth, leadership, and mentoring. How do you move up to the next level at your company? Does upleveling require a management track, or there other ways to increase your leadership and influence? We also chat about mistakes we've made, what we've learned, ways to increase our influence and visibility both inside and outside corporate walls, why we sometimes back away from persuasion efforts, the balance between autonomy and micromanagement, mentoring strategies and opportunities, and other career-related topics within technical communication. We also look at the Season of Docs as an opportunity for getting involved in open source projects
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