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Even Big Digital Companies Need Little Humans, Lots Of Them Amazon offered $10,000 of startup capital and up to 3 months of pay to qualifying employees who quit…and go start a local last-mile...
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Consumers are paying close attention to brands’ moral, social, and political values. They’re making buying decisions based on the values a brand stands for. However, our research shows that companies...
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Yesterday, my LinkedIn feed lit up with posts from individuals and companies stating their commitment to digital inclusion. Why? Because it was Global Accessibility Awareness Day (GAAD), a day aimed...
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My house is almost a hundred years old. And while it might have some lovely period features (often estate agent speak for dilapidation), it also requires constant care. This makes good home insurance...
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The recent merger of CloudBees and Electric Cloud is a sign of the times in the world of DevOps as integrated DevOps solutions come back into vogue. Not too recently, this would have been looked down...
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Many firms have used Forrester’s principles of customer obsession to guide their business and IT transformation journey, striving to be customer-led, insights-driven, fast, and connected. But in...
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With the growth of computational power and, hence, machine learning solutions, artificial intelligence (AI) is creating more and more value across different industries. To cut off all the hype, AI is unable to do many things that humans can. In some aspects of life and business, AI can act smarter than humans but not in...

Запись 5 Steps to Better Customer Experience With AI: Tips and Cases впервые появилась InData Labs.

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Research announcement: Another APAC Forrester Wave™ is coming.  This time I will be evaluating cybersecurity consulting providers in Asia Pacific. Gather round! The cybersecurity consulting market...
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Back in November, Forrester outlined its 2019 predictions for a set of hot emerging technologies. We identified which markets were likely to command big investments in the new year, and even...
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Mobile apps have become the touchpoint of choice for millions of people to manage their finances and Forrester regularly reviews those of leading banks. We just published our latest  evaluations of...
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