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   If you haven’t been working on you plan of attack for Holiday 2019, you still have time to get busy and ensure strong fourth ..read more
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BOPIS – Buy Online Pick-up In-Store – is one of the most talked about retail trends this year; by 2021 90 percent of retailers ..read more
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10 seconds is all the time it takes for a customer to make a value judgment about your business; it takes just 5 seconds to make that ..read more
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“It’s all about the in-store experience!” is the mantra of just about every retail article we read these days. The word “experience ..read more
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Settle for the Old Tricks At Your Peril!Despite all of the headlines about millennials “abandoning” brick and mortar, the reality is ..read more
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Windows are the eyes of the store. They are the first thing shoppers see when outside of your store, setting the tone for what they’ll ..read more
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As Loud Reed said, “it’s the beginning of a new age,” and using a customer’s name in an email isn’t enough to differentiate a ..read more
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You oughta be in pictures. And on TV. And on the radio. In fact, your store is so cool it ought to be everywhere, and so should you. There ..read more
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Customer service – or the lack of it – is always a hot topic with us. Retail is currently in love with technology, and that’s great, ..read more
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2019 is our 29th year as KIZER & BENDER! April 17th marked the anniversary of our first ever Retail Adventures in the REAL World™ ..read more

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