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Amazon’s website crashed as Prime Day 2018 kicked off. How does Amazon crash when people order from them 24/7 365 days a week?

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Amazon is the company retailers love to hate. Amazon’s arms continue to weave and curl around your customers.

And while shoppers shop at both Amazon and local businesses or department stores, the fact is any trip saved by shopping online is a trip not made to a brick and mortar retailer.

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Ever written an email or text to a retail business and didn’t get an answer within a day?

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Aversion to selling is everywhere in retail.

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This past week IHOP created a tsunami of publicity when they teased they were changing their name to IHOB. A few days later they revealed the B would stand for burgers.

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As 250+ Bon Ton stores go out of business, the Wall Street Journal caught up with their former CEO Tim Grumbacher who said, “If I had had the foresight to realize I had to blow up the model, I would have.”

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Have you passed on retail sales training because for you either didn’t think it would work or you had a bad experience in the past? You're not alone.

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A lot of retailers are looking for ways to draw shoppers into their stores.

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The one common denominator when it comes to retail sales is...people. And how those people interact with each other.

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If you're paying attention to the doom and gloom associated with retail, it might seem that the exuberance of online shopping - It’s SO easy -  has pushed the brick and mortar stores out to pasture.

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