The ERP landscape has shifted from traditional, on-premise client/server deployments to software-as-a-service (SaaS), ERP in the cloud. Buyers have realized this shift adds many advantages for their business, including:
Gartner projects huge growth of core ERP systems in the cloud by 2025. IT leaders also say maintaining software, hardware and infrastructure is no longer a core part of their business and freeing up IT resources allows them to stay competitive and bring more advances to the market.
How buyer characteristics have changed over the last several years:
Choosing a Savvy Partner is More Important Than Ever
A cloud provider should never just sell you a product and move on. You need someone who can work with you to narrow down your choices, confirm your purchase decision, and then work with you to ensure your business processes can be successfully implemented through the chosen system.
Additionally, you want to select a cloud ERP partner with expertise in your industry and ERP products. They are the ones to assist you to design a realistic implementation strategy, so it’s imperative your partner knows how cloud operations can effectively be transitioned into your business procedures.
Time moves in an accelerated fashion in a cloud world, so it is important that the cloud ERP buying process is as collaborative as possible to ensure fast results. The cloud ERP Partner and Buyer need to enter into a trusting, collaborative relationship so that both sides can work together to successfully implement the new system on-time/budget and create the marketing case study!
Have Questions About Moving to the Cloud?
Crestwood Associates would like to be your cloud ERP partner. We are the cloud experts for small and medium sized businesses in a variety of industries. Don’t get stuck with the wrong ERP system for your business. Download our free eBook, A 25 Point Checklist.
As sustainability becomes more important to consumers, the food industry is finding innovative ways to source, transport, and prepare food more sustainably. Reducing food waste is one key way to do this: the USDA estimates that between 30 and 40 percent of the total food supply is wasted.
Technology Versus Food Waste
Restaurants are turning to technology to reduce their food waste. According to a recent US Foods survey, 3 out of 5 restaurant owners say they have systems in place to at least partially track their food waste. For example, a restaurant can use smartphones and tablets, combined with a powerful inventory management program, to keep up-to-the-minute inventory records, preventing unnecessary orders and reducing waste. Programs that help restaurants analyze the fine details of their operations can also help with food waste reduction.
Time For Distributors to Catch Up
Food distributors need to embrace similar technologies to reduce spoilage and prevent food waste. Distributors are in a prime position to effect change in the industry, and companies that embrace new technologies will have a competitive advantage. As in restaurant businesses, technology can help food distributors better anticipate customers’ needs, track ordering and inventory more accurately, and fine tune their overall operations to increase efficiency.
Prime FoodService Software is an ERP solution tailored to food distributors; it allows distributors to improve efficiencies across all aspects of their operations from route management to streamlined ordering to customer communication. Increased efficiency reduces the risks of spoilage and wasted food: when miles are shaved off of a delivery route, or products are stocked based on their ability to sell, food distributors can become part of the solution to the food waste problem.
In addition to driving profitability, using technology to reduce food waste can make food distribution companies more attractive to like-minded restaurants. Food distributors need to look at the trends in the restaurant industry and make use of innovative solutions to be competitive.
Learn More about Prime at our webinar on July 23rd at 1pm EDT! Register Here.
Have you ever received a suspicious email about your Office 365 account? It might seem legitimate, even with a Microsoft logo, but if you look close at the links or the email address it came from, it’s not from your company.
Office 365 credentials are a hot asset these days. You need to look no further than the typical inbox to see the truth of that — many users are facing nonstop onslaught of phishing messages attempting to trick them into revealing their credentials so that they can be used to distribute malware and even more phishing emails.
Fortunately, with Office 365, your mailbox sits behind Exchange Online Protection, which is automatically enabled on all Office 365 tenants. This filter is continuously refined by Microsoft to capture as much of the malicious incoming email as possible. But sometimes, a suspicious email does get through accidentally.
Here’s one I got recently about getting added to a new Team.
4 Additional Security Layers for Office 365
Here are four security measures you can use with Office 365 to add extra protection for your business:
Enable Multi Factor Authentication
The concept of a username and password for providing access to resources is inherently flawed. We’ve done it this way for decades, mainly because generally no better solution existed for the mainstream. Anyone with knowledge of the password can exploit it, often from anywhere. Smart cards and token fobs required infrastructure; however, that was beyond the reach of most small or medium sized companies. By contrast, a device is a lot more secure than a password, because it can be physically protected. A key to a door has to be physically taken from your pocket, whereas a key-code could be lifted off a post-it note. That’s the advantage of multi-factor authentication or MFA for short – combining a pass code with proven access to a secured physical device such as your smart phone.
Office 365 supports three different authentication mechanisms:
The Authenticator app
We recommend the authenticator app as it is the most convenient and most secure. You can turn MFA on for all users or a select group, but we definitely recommend enabling it for any accounts that have administrative access to resources.
To make MFA less intrusive, you can white list IP address ranges, so trusted locations such as offices with dedicated IPs don’t require users to complete a MFA challenge. You also have the ability of changing the amount of time before another two-factor challenge is required from a given location to up to 60 days.
Create Advanced Threat Protection Policies
A great feature of the Office 365 stack is Advanced Threat Protection. This provides an additional layer of protection and user configurable policy to mitigate threats via email, collaboration tools, and malicious URLs. These tools can be configured by your partner or administrator in the Office 365 Security Center.
There are a number of policies available to configure:
ATP Safe Attachments: Going beyond virus scanning, the safe attachments policy redirects all incoming file attachments to a virtualized sandbox environment within Office 365, where it is subject to heuristic analysis and machine learning to identify suspicious behavior.
ATP Safe Links: This tool wraps all links in email messages, redirecting them to the Office 365 scanning engine which provides time of click verification of URLs. This is particularly valuable since just because a URL is safe today, doesn’t mean it couldn’t be compromised by an attack tomorrow. Time of click scanning provides extra security for this scenario.
ATP Anti-phishing: Have you ever received an email from someone supposedly within your organization, asking for last-minute gift cards or checks? This type of attack, called the spear phishing attack, is becoming increasingly popular. Anti-phishing policies evaluate emails that could be attempting to impersonate a staffer and commit fraud.
In Microsoft 365 plans, Advanced Threat Protection is included and can be an add-on feature to multiple of the other Office 365 plans.
Use Device Authentication
Taking the device idea further, why type your confidential, valuable password into your device when you could use a simple PIN code specific to that specific device instead, and have it be more secure than a password? Windows Hello is a new authentication framework which allows you to log into a machine with a PIN code, facial recognition, or fingerprint that is unique to that machine, replacing a password with a strong two factor authentication process. This is part of Microsoft’s movement away from passwords and towards “password-less” security, reduces or eliminates the user’s exposure to, and need for their own password. To enable this type of device authentication, you enroll the device in Azure AD, which also provides tools to manage Internet connected (but not necessarily corporate network connected) devices down the road.
Use a Mobile Device Manager
As time goes on, users are becoming increasingly distributed. Ten years ago, it was far less common for users to work remotely, but now it is becoming the norm. This poses some challenges when it comes to configuring and maintaining policies on workstations. Often times, a laptop is staged, added to an active directory domain, and then handed to an employee, and it’s anyone’s guess when it will be connected to the corporate network again. Microsoft Intune is a service that allows administrators to control policy on Azure AD joined or registered machines, which means that as long as they are connected to the Internet, you can maintain organizational control. Here are a few of the great features of Microsoft Intune:
Ensure all your company-owned and bring-your-own (BYO) devices are managed and always up to date with the most flexible control over any Windows, Apple, and Android devices.
Precisely control how users access and utilize data in Office 365 and other mobile apps with integrated data protection and compliance capabilities.
Let employees choose devices and apps with intuitive, self-service support and deployment. Access FastTrack deployment experts and global 24/7 support with your subscription.
We are always here to help keep your business secure. Click here to associate Crestwood with your Office 365 tenant and receive a free Security Score, updates on new features, apps, and more!
When CAL introduced Acumatica Cloud ERP to this company it met all of their requirements at the right price and was accepted by their corporate and technical teams.
This was a relief because the ERP product originally chosen was rejected by the technical team of their parent company. Then the next option on the shortlist had a minimum user count that made it cost-prohibitive.
Acumatica Cloud ERP was the right solution for Fidelux, a Connecticut based manufacturer of top-tier LED lighting solutions to private and public sector clients nationwide.
Once the decision was made the new ERP system was able to be implemented quickly. Acumatica was purchased February 17th and the company had their Quickbooks data converted and went live on Acumatica on April 1st.
One reason Fidelux was able to get Acumatica up and running in a minimum amount of hours is because they had a strong internal project manager that was able to really dig in, use the self-service resources available with their subscription, and assist with the implementation. Their internal team, supported by the services of the CAL Business Solutions team, kept the project moving.
Fidelux was able to save money by getting Acumatica up and running in a minimum amount of hours and then learning to improve the system on their own.
If you are looking for the right ERP system, at the right price, that can be implemented quickly, contact CAL Business Solutions to review your options. Call 860-485-0910 x4 or email email@example.com.
By CAL Business Solutions, Acumatica and Microsoft Dynamics GP Partner, www.calszone.com
We've done it again! Alta Vista Technology has once again been named a Partner of the Quarter by Sage Intacct for Q2 2019. This is the third time Alta Vista has been named partner of the quarter after once again experiencing massive growth.
Alta Vista Technology is a renowned firm with offices in Royal Oak and Grand Rapids, Michigan as well as a Sugar Land, Texas. Our Sage Intacct customer base has been rapidly expanding and we have been hard at work making connections that impact both the businesses we touch and the people that those businesses employ and serve.
“The future of ERP and accounting software is in the cloud. Once you see that you no longer need expensive hardware that is difficult to maintain and upgrade, the choice becomes clear. We want to help guide customers through the process of securing their business’ financial future. We take pride in seeing the process through from start to finish and beyond implementation with world-class service and support.”
- Scott Jackson, President | Alta Vista Technology
The Alta Vista team has been working together for over 20 years and has completed over 500 implementations. Our core business revolves around best-in-class accounting software solutions and support, but our passion is for improving people’s lives through technology. Because of this, Alta Vista seeks to build lifelong relationships with our clients by supporting their needs as they grow.
Wisdom says “If it’s not broken, don’t fix it.” But how do you know when something is actually broken?
We bring this up because a lot of businesses are still using the on-premises accounting software they installed in their earliest days. They’ve stuck with this solution – QuickBooks is the most common culprit - so long because it’s familiar and it gets the job done, mostly. Plus, who wants to learn a completely new system, especially for something as important as accounting?
This attitude is totally understandable. The only problem is that older, on-premises, or introductory accounting solutions create problems that are easy to excuse or ignore. Too many people assume that accounting is supposed to be confusing, time-consuming, repetitive, and reactionary. In fact, those are all just symptoms of broken accounting software. And they’re not just annoying...they’re unsustainable.
Your 6 Signs
In the best instances, ineffective accounting will drag down growth. But in the worst, it can ruin a business, even one that is exceptional otherwise. Given this fact, any enterprise using on-premises accounting software should take an honest look at whether it’s still working. Watch for these signs that an upgrade is overdue:
Endless Manual Entries – Entering data by hand or copying and pasting it between spreadsheets eats up a lot of productive time and creates the constant risk of typos throwing off the data.
Constant Compliance Hiccups – Basic accounting tools make it harder to comply with regulations like HIPPA or GAAP. You either have to spend a lot of time on compliance or pay the penalties for non-compliance.
Lack of Visibility – Accountants only have one perspective into the data because the metrics are limited and hard to customize. Asking anything besides the most typical accounting questions is difficult because the data lacks transparency and flexibility.
Uncertain Cybersecurity – On-premises IT is vulnerable to both hackers and fraudsters. You have to make the tough choice between investing heavily in cybersecurity or leaving financial data open to attack.
Exhaustive IT Maintenance – IT staff need to spend a big part of each day keeping on-premises servers updated and secure. If there is not enough staff or there is some kind of mistake, the accounting software may go offline.
Overuse of Excel – When the accounting solution falls short, Excel is the backup, which creates different problems. Spreadsheets are notoriously confusing and hard-to-use. They also keep data trapped in separate spreadsheets instead of integrated in one place.
When you notice these signs it’s cause for alarm, and for celebration. That’s because outgrowing your old accounting software is an issue you need to address and also a sign of your success. Stronger, smarter, more sophisticated businesses need tools that can keep up. When your old ones no longer work, it’s proof of how far you’ve come. So take a quick victory lap, then get serious about an upgrade.
If any of this sounds the least bit familiar please don't hesitate to reach out. We want to help you on your path to the accounting system that fits your business and helps you reach your full potential. Give us a call at 855.913.3228 or send us an email at firstname.lastname@example.org and we can schedule a discovery call. At Alta Vista Technology we take pride in being part of your solution!
Dynamics 365 for Finance and Operations One Version - What, Why and How
Microsoft Dynamics 365 for Finance and Operations provides many benefits to moving your business to the cloud. The “Dynamics 365 for Finance and Operations Cloud Application Lifecycle” whitepaper is available below to help with your decision. Let’s review the what, why and how of the Dynamics 365 One Version model. Since there are so many different potential configurations of Dynamics 365, it’s easy to get overwhelmed with upgrades.
We recommend you work with a certified, experienced and trusted Dynamics 365 partner to help with your decision to move to the One Version. Certified Dynamics 365 partners are standing by to assist you with your move to the cloud. They can help you avoid costly mistakes. Certified Dynamics 365 partners will help you gather your requirements and ensure you meet your goals, for instance.
What is the Dynamics 365 for Finance and Operations One Version?
Dynamics 365 for Finance and Operations is available as an on-premise or cloud solution hosted by Microsoft. Microsoft delivers a modern cloud application with the One Version initiative. Customers benefit with Microsoft’s continuous update model by keeping current with the latest updates on a regular basis. Microsoft introduced the One Version cloud model for Dynamics 365 Finance and Operations in April 2019.
This initiative includes Microsoft delivering 2 major updates per year plus services updates every month. Customers can skip 2 consecutive monthly updates but must not fall back for more than 3 months. Here’s the One Version Service FAQ from Microsoft. Future updates are supplied conveniently through the cloud. It's important to check with your certified Dynamics 365 partner to avoid disruption. Manage your updates with The Lifecycle Services (LCS). LCS is a cloud-based collaboration portal that you and your partner can use to manage Microsoft Dynamics 365 for Finance and Operations projects.
What is Microsoft Dynamics 365 Cloud Application Lifecycle?
The Microsoft Cloud Application Lifecycle starts with Microsoft’s product development and ends with the customer experience. Microsoft’s whitepaper describes this upgrade process in further detail. “This shift creates efficiency for the software provider, allowing more resources to be focused on creating new product capabilities. In addition, the change creates value for customers through both those additional features and improved stability and quality. In a world where ISVs extend a solution, the efficiency gains benefit that ecosystem as well.”
Why move to the cloud with Dynamics 365 for Finance and Operations
Security – You get the benefit of the experience of Microsoft’s security experts coupled with enterprise level technology. Most small and medium-sized businesses don’t have the expertise in-house to keep data more secure than the resources of Microsoft. Dynamics 365 for Finance and Operations can be deployed into the Microsoft Azure datacenters that offer superior data protection.
Cost savings – The whitepaper states “Upgrading software has historically been a costly and complex process for customers. By absorbing this responsibility, the software provider can dramatically reduce the total cost of ownership for an application. In fact, the change enables more than a shift of cost from the customer to the provider." Microsoft takes on the responsibility to ensure you are always on the latest version of their product.
Upgrades – You miss out on fixes and feature upgrades that could benefit your productivity when you don’t routinely upgrade your on-premise software. You miss out on reporting and integration improvements and end up paying in the end once you decide to pay for the upgrade. Annual maintenance plans typically cost 18% of the original purchase price. You are basically repurchasing your software every 5 years or so. Here are some benefits of staying current in the SaaS model as mentioned in the whitepaper:
Everyone gets the benefits of the latest features. No one is stuck on less capable older versions
Issues are fixed quickly and everyone has the fix deployed at the same time
It is not necessary to test endless combinations of components
It is not necessary to “backport” changes to many older versions for different customers
Third-party integrations – Your add-ons and customizations remain intact with every upgrade. You can deploy new add-on solutions through Microsoft Appsource in minutes without extra customizations.
How to move to the Cloud with Dynamics 365
We strongly advise you to consult with your certified Dynamics 365 partner with any change to your Dynamics 365 solution. Also, download this whitepaper to learn 8 important considerations for moving to the cloud with Dynamics 365 for Finance and Operations.
Enterprise Application Lifecycle in the Cloud Era
The Microsoft Dynamics 365 journey
Refined development practices
New customization models
Preparation is essential
Testing and safe deployment
Customer choice – You have the choice to decide when you receive a cloud update
Modern application lifecycle in regulated industries
The Clients First Difference
Microsoft Dynamics 365 for Finance and Operations Lifecycle Services provides a solid foundation to ensure the smoothest, safest and most efficient transition with an arsenal of implementation tools. In addition, our Clients First portal offers functional and technical expertise to give us an advantage over other Dynamics Partners. Clients First in Minnesota and Texas serve the Dynamics AX and 365 for Finance and Operations customers as a Gold ERP and CSP Microsoft Partner. You can reach us at 800.331.8382 or email email@example.com
If you operate a business nearly anywhere in the world, you’re aware of how technology is growing by leaps and bounds. Digital transformation means applying evolving technology to your business processes, procedures, and strategy to benefit your organization and keep you moving ahead in our rapidly changing world.
Digital transformation of your business can seem daunting, but when you think of it, you’ve already moved from ledgers and rolodexes to ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) software. That’s the beginning of digital transformation, but there is so much more to get excited about.
Digital transformation is not just about technology. It’s not intended to replace the human element; rather, new tools, new ways to connect and collaborate, and new ways to use your business data allow your management and your teams to work smarter, more efficiently, and more profitably.
We’ve identified five ways that digital transformation can benefit your :
1. Business at the Speed of Thought
Digital transformation makes your processes and decision-making faster. You’ll be able to make informed proactive as well as reactive decisions quickly when you have all the relevant information at your fingertips. Data concerning trends, preferences, and past customer experience can be harnessed to help you assess your current practices and drive your future growth.
2. Collaboration and integration
Digital transformation facilitates collaboration. Data previously held in silos in various departments can now be shared throughout your organization. When everyone has access to the same data and the same digital tools, it’s easy for them to collaborate, share ideas, become better informed. Barriers are broken down, and innovation and multi-disciplinary team building will result. Best ideas can come from anywhere in the organization. You’ll also be able to integrate every aspect of your operations, from supply chain to social media.
3 – Upskilling
Digital transformation is the ideal opportunity to upskill your entire team. If you have a multi-generational workforce, there may well be a ‘digital knowledge gap.’ Those in decision-making positions may not have the digital skills that are second nature to younger digital natives. That gap could cause internal issues when it comes to devising and executing strategies. Digital transformation will facilitate inter-generational dialogue and idea-sharing.
4 – Improved marketing and customer care
Digital transformation gives you a much better handle on your data, including customer data about purchase history, preferences, and opinions. Armed with this data, your marketing department can design more compelling ads and targeted campaigns. You can also use the analytical power of software packages and algorithms to predict trends on both a macro- and micro- (i.e., more personalized) level. When you digitize your business, you’ll find that you know what your customers want even before they do.
5 – Cost-savings plus
Digital transformation will save you money in the long run. Of course, as with any technology, there will be upfront costs. But the benefits and ROI (return on investment) will be seen very quickly. You’ll save through greater efficiency and increased growth. Digital transformation will allow your company to be more agile and put you a step ahead of your competitors. Digital transformation can make your business not just profitable but also relevant and sustainable.
Ultimately, digital transformation is about empowering the people in your organization to work smarter and enabling your business to exploit previously inaccessible opportunities.
If you’d like more information about how digital transformation can benefit your business, contact our experts at Circle City Software Services.
It’s no secret that an effective, flexible, function-rich ERP (Enterprise Resource Planning) solution is the key to the productivity and success of many businesses. In years past, there was only one choice of ERP deployment, and that was on-premises. Now that cloud computing has taken the business world by storm, you might wonder if on-premises ERP is still your best option.
According to an article on Forbes.com, organizations worldwide are showing increased confidence in moving their business processes to the Cloud.
Still, despite its popularity, versatility, and noticeable advances, Cloud ERP is not for every business
Evaluating your ERP needs
There are several factors to take into consideration if you are weighing the pros and cons of cloud-based ERP vs. your existing on-premises system:
You’ll want to consider your organization’s size and scope, the makeup of your customer base, your regulatory responsibilities, your resources for a possibly large or complex data migration, and the implications for your IT team. Your move to the cloud will be only as effective as the people and tools you have in place.
Advantages of moving to the cloud
Computing in the cloud can afford businesses increased agility. Cloud-based solutions can easily be configured to the unique needs of your company, increasing your options and opening the way for more creative approaches to your business processes. For companies who are in a financial position and have the time to migrate their processes to the cloud, new opportunities can open up. Startup businesses will appreciate the lower initial cost of cloud ERP. And for small to mid-sized businesses, the savings in capital expenditure and operational costs can give you more to invest in your growth.
The cloud has greatly matured in recent years. Solutions have been built from the ground up to operate optimally in the cloud. Advanced data security and cyber security help your team save time, reduce risk, and work more effectively. With access to IT devices and programs formerly available only for larger organizations, small and mid-sized businesses can now become more competitive in the marketplace.
With cloud ERP, companies can also enjoy a wide variety of options for IT solutions, choose solutions that scale well, and have their choice of service providers. The management provided by an off-site team lends an added level of confidence to IT infrastructure. And with the cloud and cloud provider guarantees, businesses often experience considerably less downtime.
Advantages of remaining on-premises
As you decide whether to migrate to the cloud or keep your ERP solution on-premises, it will be wise to perform a risk analysis for your business. Take into account the collaboration needs of your firm, as well as financial operations, training operations, and auditing.
If yours is a heavily regulated industry, it may not be beneficial to migrate all of your operations to the cloud. Also, if your company has more than five hundred employees, the size and scope of a migration will be more complex.
Of course, you’ll also have to consider the financial implications of a move. The cost of switching to the cloud will vary greatly depending on the nature of your business, how much infrastructure you require, and whether you plan to move completely to the cloud or take advantage of a hybrid option.
Choosing a partner that will lead you through the process and offer a cost-efficient solution is essential. Your partner should meet with you to facilitate the planning stages and design a solution that accommodates your present business and also your goals for the future.
If you are not fully prepared for a move, you may decide that it’s best for your company to maintain an on-premise solution. Either way, a competent, experienced partner can help you get the most value from your ERP solution, be it on-premises or in the cloud.
If you are considering a move to the cloud and would like to know more about its implications for your business, contact our experts at Appsolute Consulting Group.
By Appsolute Consulting Group, appsolute.com
It’s not every day that your company implements a new or updated ERP (Enterprise Resource Planning) solution. Because your choice of ERP solutions is strategically important to the success of your business, no doubt you put a lot of thought into it. You’ve probably chosen a modern, feature-rich ERP solution, such as Acumatica, that will best meet your needs. But your job is not finished. Implementation success depends on more than a good software selection.
Choosing the right implementation partner and team are just as important as choosing the software brand. Also important is having a solid plan so you can avoid the pitfalls that derail some ERP implementation projects.
Building Your ERP Project Team
Your new or updated ERP solution will affect the day to day workings of your entire company. That is why your implementation project team should be made up of carefully selected members. You’ll need an executive sponsor, a strong leader, power users as well as clear objectives and sufficient budget and resources to successfully complete the job.
Strong leadership with decision-making authority is essential to keeping the project on track, on time, and on budget. However, your executives may not be the ones who will depend on the ERP solution to do their jobs day in and day out. So, most of your team members should come from your user community. Power users who can learn the software and then act as coaches for others will save a lot of time and frustration, as well as money spent on training.
As your implementation progresses, sticking to the plan, communicating clearly and often with your implementation partner as well as with your employees, and resisting the urge to make last minute changes will help you avoid problems and cost overruns. You’ll get your new ERP solution up and running smoothly so you can use it for what you bought it for, to benefit your business.
Choosing the Right ERP Implementation Partner
As important as your choice of software and the selection of your implementation team, is choosing the right partner to run the technical side of the installation and introduce you to the many benefits of the solution you’ve selected.
So, how do you select the right partner? Here are some essentials to look for:
• Knowledge and honesty: Their estimate of time and cost should be realistic. Also, you should be convinced that they truly understand your industry as well as your business and what the new solution will be able to do for you.
• Dedicated consultants: You’re not going to be working with the person who came to your office and pitched the ERP product. Be sure to meet the consultants and technicians that will be working on your project. As well as having the expertise, you have the right to expect that they will be able to work well with your in-house implementation team.
• References: Ask for, and check the references not only for the company but for the consultants who will be working on your project. Be sure the companies on the referral list resemble yours in size and complexity.
• Size: Your implementation partner should be the right size for your project. If they are too small, they may lack the necessary experience. If they are too large, they may not prioritize your implementation in comparison with larger businesses.
• Training: Be sure you are clear as to how much and what type of training will be provided. Your partner’s support shouldn’t end with the installation of the software. Ongoing support is where a partner can prove themselves truly invaluable.
Plan to Succeed
ERP implementation success doesn’t have to be left to guesswork. By careful planning, selection of the right software solution, the right implementation team, and the right partner, you can have an ERP system that truly benefits your organization.
For more information, download these two white papers.