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Follow Customers That Stick - Adam Toporek on Feedspot

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In this One Win Book Review, we take a look at How the Mighty Fall: And Why Some Companies Never Give In by Jim Collins. Check out the ..read more
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In this One Win Book Review, we take a look at Thanks for Coming in Today by Charles Ryan Minton. Check out the video below to hear Adam ..read more
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One of the questions I get a lot especially from people in trainings that are new to customer experience and customer service is, “What ..read more
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In this One Win Book Review, we take a look at Would You Do That to Your Mother?: The “Make Mom Proud” Standard for How to Treat Your ..read more
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In this One Win Book Review, we take a look at Deep Work by Cal Newport. Check out the video below to hear Adam’s one win that you ..read more
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In November 2013, we released our concept of the 7 Service Triggers, a unique approach to discovering the most common hot buttons that ..read more
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In this One Win Book Review, we take a look at Principles by Ray Dalio. Check out the video below to hear Adam’s one win that you can ..read more
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In this One Win Book Review, we take a look at The Intuitive Customer by Colin Shaw and Ryan Hamilton. Check out the video below to hear ..read more
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Each year, we see increasingly more retail establishments fail. However, retail is not dying; in fact, it has a bright future. It just ..read more
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In this One Win Book Review, we take a look at When Genius Failed by Roger Lowenstein. Check out the video below to hear Adam’s one ..read more

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