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Connie Podesta by Connie Podesta - 1w ago

By Hall of Fame Speaker Connie Podesta

Bottom line? Communication starts from within. So much of how we react and interact with people comes from the “old tapes” we’re playing in our heads. Old negative connotations being attached to what’s happening in the right here and right now.

Sometimes that’s healthy. Our intuition is there to help protect us from harm’s way. Sometimes, though, it’s not. It’s stemmed from old truths or limited beliefs that don’t serve us.

You see this a lot in second marriages or new relationships. Many of us are dragging the ghosts of relationships past into the one we’re currently trying to nurture, and frankly, that’s not fair to either one of you.

The key? Check yourself. Are you reacting to a conversation because something or someone in your past is making alarm bells go off in your head? Before you react — talk it out assertively. “So, what I heard you say is ______. To me, that feels like _______. Is that what you meant?” That opens up the opportunity to truly understand what is being said, rather than passively assuming. (You know what they say about assuming – right?)
Sometimes it’s not even about another person. Sometimes it’s just us stuck in old patterns of thought that are no longer serving us. The “I’m not good enough,” “I should’ve, would’ve, could’ve…” Stop. No one was born to just be mediocre. To be unfulfilled. To stay stuck. We get to choose to the direction of our thoughts and self-talk – which in turn – chooses the direction of our lives.

Good assertive communication in your relationships is vital – as is understanding the intent of the other person in the conversation. Is the intent positive or game-playing? Keep in mind, both are intentional. You can be intentional about having a real conversation that moves a relationship forward. You can also be intentional about using manipulation such as fear or anger to get your way – or allow someone else to use those tools on you. What is the end result that you want? Start there.

Will there be times when no matter what you do, you’ll hit a wall because of another person’s personality or communication style? Of course. You can have a boss that makes assertive communication impossible. A coworker who is unyielding in their aggressive behavior. Even a family member who insists on being the black cloud of negative emotion and biting conversation. You get to choose what you put up with and what you do not. Allowing other people to treat you poorly or sabotage you should not be an option. Sometimes you absolutely have to refuse to be drawn into the drama and manipulation and choose instead to walk away. In some cases that is definitely the more powerful move. and leaves your self-respect intact.

Your health and well-being are up to you. Take stock in the way you are communicating to yourself and with others. If it’s not serving you, it’s high time for a change.

Watch this to learn more:

Quit Negative Self Talk | Communication | Connie Podesta Presents - YouTube

You might also want to check out my series The Top 10 Things You Need to Quit to Be a Better Communicator on YouTube.

Could your team members benefit from strong, timely communication skills with a serious psychology spin? Want to help them listen more effectively and develop stronger connections with clients, colleagues and customers? Give me a call! I’ve got just the right keynote topic for your next event.

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By Hall of Fame Speaker Connie Podesta

Nothing throws a wrench in a meeting like the sneers of passive-aggressive people. Sitting there, arms folded, huffing and puffing. But they never really say what’s bugging them. Ugh!

The next move is yours, and it’s pretty clear-cut. If you don’t shut down that sabotaging behavior now, you’re basically giving them a free pass to be rude. They are getting away with it, and you’re letting them. The only solution is to take a stand—and take action.

I know what you’re thinking now: “But Connie, I don’t like conflict.” I get it. Most people don’t. And I’m certainly not suggesting that you pick a fight.

What I am saying is this… When we allow people around us to behave in ways that are disrespectful or disruptive, we’re essentially giving them permission to continue with that negative behavior. And you can bet it will happen over and over and over again.

If you’re a leader (and, in some ways, we all are), don’t settle for that kind of treatment. Here’s a simple, three-step approach to help you eliminate the sabotage.

1. Call them out. Not aggressively or with malice, but just using a simple statement. “We can hear your grumbling. What’s up? Is there something you’d like to say?”
2. Offer to resolve the issue. Search for the root of the passive-aggressive behavior. Is it all the result of a bad attitude? Or does the push-back have any merit? Either way, the behavior is still unacceptable, but your willingness to diffuse the situation can help you move forward in a more productive manner.
3. Remove yourself (or that person) from the situation. Sadly, some people are just fully committed to being irritable. They don’t want to engage, and they don’t really have any desire to find a resolution. If it’s a group meeting and you’re the manager, you have the right to invite them to leave the room. If it’s a one-on-one encounter with someone who is blatantly obstinate, choose to walk away. As I’ve often heard it said, you don’t have to attend every fight you’re invited to.

Bottom line? Quit allowing people to sabotage your meetings, your collaborations, and your conversations. You get to set the standard for how you’re treated. Set the bar high!

Watch below to learn more:

Quit Allowing People to Sabatage You | Communication | Connie Podesta Presents - YouTube

You might also want to check out my series The Top 10 Things You Need to Quit to Be a Better Communicator on YouTube.

Could your team members benefit from strong, timely communication skills with a serious psychology spin? Want to help them listen more effectively and develop stronger connections with clients, colleagues and customers? Give me a call! I’ve got just the right keynote topic for your next event.

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By Hall of Fame Speaker Connie Podesta

“Me? Manipulative?! No way.” Before you assume this article is NOT about you, keep reading.

We enter many of our conversations with desired outcomes. We want to get the project approved. Or land the big client. Or convince the rest of the family to choose the movie we want to see. Whatever it is, we infuse emotions as a tool to “manage” the course of our conversations. Many times, passion and enthusiasm can pave the road to positive results.

But what happens if those conversation-managing emotions take a darker turn? I’m talking about manipulating others to do what we want by using anger (hostility, irritation and resentment) or hurt (sadness, disappointment and tears).

Have you ever allowed a passionate discussion to bleed over into an angry outburst with yelling? Chances are, the other party experienced some fear during the hostile exchange and caved to your “loud recommendations.” Or perhaps you got so upset that you cried, causing the tear-averse person to feel guilty for prompting those waterworks and giving in to resolve the uncomfortable situation.

Yep. That’s manipulation.

Chances are – no matter how awesome a person you are – you’ve done it. We’ve all done it. It’s human nature. In fact, we all learned this strategy as babies. If we wanted or needed something from our parents, we would cry or scream. They’d show up to meet the need. The crying and screaming would stop. Everyone was happy. Great system!

Unfortunately, some people hang on to that strategy as adults. If they don’t develop healthier patterns for communication and negotiation, they continue to rely on hurt and anger as a way to get the results they want. And when that manipulative behavior seeps into their careers and long-term relationships? It’s annoying. Ineffective. Flat-out damaging.

Be honest. If you have even the slightest tendency to pepper your conversations with anger or hurt, it’s time to quit. Even if it’s unintentional, allowing those two emotions to hijack your messages will seriously undermine your relationships and damage your potential for success.

To get back to healthy interactions, take an assertive stance with the people in your lives. Rethink how you react, speak to, and connect with those around you. Respectful honesty is the best approach. It’s about saying what you mean and meaning what you say.

If you are a parent, you also have the power to make sure your children grow up to become effective communicators. Don’t give in at the first sign of a tantrum or a tear. By refusing to be manipulated by their emotions, you can teach them to approach their relationships in a more mature way.

At any age, filtering the manipulative emotions out of your communication can be difficult. It’s a learned behavior with plenty of reinforcement. I’ll be first in line to tell you that making a change requires practice. Self-awareness. Control. But it’s well worth the effort—and it makes a world of difference!

Watch this to learn more:

Quit Using Manipulation | Communication | Connie Podesta Presents - YouTube

You might also want to check out my series The Top 10 Things You Need to Quit to Be a Better Communicator on YouTube.

Could your team members benefit from strong, timely communication skills with a serious psychology spin? Want to help them listen more effectively and develop stronger connections with clients, colleagues and customers? Give me a call! I’ve got just the right keynote topic for your next event.

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By Hall of Fame Keynote Speaker Connie Podesta

Oh, this topic is a doozy, but it’s universal. Everyone on the planet has come into contact with people who use manipulative emotions like hurt and anger to get their own way. Sometimes it’s obvious. Other times, interactions leave us blindsided by feelings of guilt or fear. No doubt about it, manipulative behavior can be powerful. It’s also a skill that gets tested and perfected from a very young age. 

I call it the “birth of a jerk” phase. Sounds harsh but stay with me here. Somewhere around three or four years old, kids begin testing their boundaries in an effort to get what they want. Imagine the little girl who asks her mom for a cookie right before dinner. Of course, the mother says no. Let the testing begin! 

The child’s first attempt at manipulation might come in the form of HURT, sounding something like this: “You never give me what I want. Susie’s mom always gives her a cookie when she wants one. Don’t you love me?” Add in some tears and whining. The result? GUILT

Or, the girl might take ANGER out for a spin. That’s usually in the form of a fit or tantrum that sounds like this: “I hate you! You never do anything I want! You’re a mean mom! Susie’s mom is way better than you!” The result in this case? FEAR

If parents repeatedly give in to that kind of emotional manipulation, the children’s brains record the pattern of success. “Hey, manipulation works!” They’ve learned a strategy to get what they want and, sadly, it often becomes a long-term habit. Fast forward several decades, and these adults might still be using manipulation to get what they want in their personal and professional lives. 

I teach my audience members to keep a sharp eye out for hurt and anger so they can recognize them instantly for what they are. Think about your colleagues, partner, family members and friends. Do any of them slip into manipulation mode when they are trying to get their way? Maybe they turn on the tears or fire up for a fight. Your best response in those situations? “That doesn’t work for me. And it certainly won’t get you the outcome you want.” 

Here’s the cool thing about responding in that manner. It not only snuffs out the current emotional outburst, but it might also be a catalyst for change. By showing others that you won’t become a victim of their manipulation, you could also be helping to reprogram the way their brains think about hurt and anger. If they realize the old strategy no longer works, they may feel compelled to explore more positive ways to communicate. 

That’s a big win in my book. And it just might make your life easier. Let me know what you think!

Watch this video to learn more:

Quit Allowing Yourself to Be Manipulated | Communication | Connie Podesta Presents - YouTube

If you’ve got a team who could benefit from strong, timely communication skills with a serious psychology spin to help them listen more, connect on a stronger level, and develop better client, customer, and colleague relationships – give me a call. I’ve got just the topic for your next event.

You might also want to check out my series The Top 10 Things You Need to Quit to Be a Better Communicator on YouTube.  

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by Connie Podesta, Hall of Fame Speaker

In many of my keynote messages, I share with my audiences some facts about the psychology of human behavior—insights into why we do what we do, say what we say, and react the way we react. That’s handy information, because very few of us are flying solo through this world. We’re all interconnected. At work. At home. In our communities.

If we want to get along and work effectively with other people (loved ones, friends, colleagues or neighbors), we need to learn how to be excellent communicators. Especially when we face conflict. And, quite frankly, that’s an everyday event for most of us.

So how can we do that? It starts with understanding the four basic types of communications.

Those who know me will tell you that I am a straight shooter. In other words, I have an Assertive communication style. Which happens to be, hands downs, the most honest, healthy and effective type of communication there is. The alternatives? Aggressive. Passive. Or Passive-Aggressive. Familiar with any of those styles? Not so healthy. And those kinds of communication inevitably involve game playing, hurt, and guilt. Hard pass, thanks.

Becoming a more assertive communicator should always be your goal. That requires being prepared to say what you mean…and mean what you say. Direct and straight-forward. With a few caveats, of course. There are some rules of engagement to keep in mind, especially if you’ve spent your adult life leaning into one of the other, less-desirable communication styles.

Here’s an example. Maybe you and your significant other need to create a safe space to have fully open and honest conversations that don’t result in defensiveness and judgment. Those negative emotions are deal-breakers, even when you’re hearing something that is potentially unpleasant. Like the meal you just made wasn’t great. Or one of your personal habits is driving someone crazy. Ouch.

Despite the awkwardness, both of you can be deliberate in choosing to apply assertive communications. Make the commitment to listen and talk things out rather than resorting to anger or tears, which will likely slam the door of communication shut. And, in the long run, that closed door will make change virtually impossible.

Granted, it’s not always easy to communicate assertively during prickly interactions, but it’s the best thing you can do if you want to increase your success in business and in life. Stay calm. Listen carefully. Curb the negative emotions. It might take a little (or a lot of) practice but, ultimately, your relationships will be stronger for it.

Watch this to learn more:

Quit Getting Defensive | Communication | Connie Podesta Presents - YouTube

To learn more about these four communication styles and what makes people tick, I invite you to order my award-winning book, Life Would Be Easy If It Weren’t For Other People

If you’ve got a team who could benefit from strong, timely communication skills with a serious psychology spin to help them listen more, connect on a stronger level, and develop better client, customer, and colleague relationships – give me a call. I’ve got just the topic for your next event.

You might also want to check out my series The Top 10 Things You Need to Quit to Be a Better Communicator on YouTube.  

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Leadership: The Irony of Disruption

by Business Motivational Speaker Connie Podesta

Scan the pages of any business publication, and you’ll come away with the message that successful leaders are supposed to innovate. Disrupt. Push the envelope. Think outside the box. Break the rules.

Oh yes, disruption is very trendy right now. 

Let’s dive into that. Businesses have played a bit of a semantics game with the word “disruption.” For most of our lives, disruption was something to be avoided because it led to discord, turmoil, and problems. Not a healthy environment in which to do work or conduct business.

But today, disruption in the workplace has taken on a totally different meaning. It’s the idea that the most innovative ideas aren’t just upgrades to existing concepts, but complete disruption that creates brand new value. Now that is indeed a positive spin on disruption.

Unfortunately, along the exciting journey toward the creative and unconventional, some leaders have lost sight of another essential part of their jobs. They are also responsible for setting the tone for a non-disruptive work environment.

Leaders cannot expect employees to show up and generate breakthrough ideas in an environment that is unengaged, non-accountable, chaotic, unpredictable or even volatile. That’s unhealthy. And it will never lead to a barrage of innovative ideas. For great innovations to bloom, teams must be rooted in a workplace infrastructure that provides stability, accountability, transparency, open communication, and meaningful collaboration.

The big message for leaders?

Basic rules for creating a healthy work environment still matter. Even in this era that promotes taking risks with wild abandon. Organizations simply can’t operate with maximum productivity without effective guidelines to shape the quality of interactions among team members.

To optimize performance, leaders need to set the standards for what is appropriate (and what isn’t). Take a closer look at your workplace environment to determine whether your quest to “disrupt” has eroded the underpinnings of your team’s potential.

To help you create a healthy environment that successfully integrates with the need to “disrupt” for the greater good of the company, ask yourself these questions:

Is there respect and consideration? Or bossiness and criticism?

Strong leaders determine what type of behavior their teams should display by modeling it themselves. Differences of opinion should be encouraged (and are actually necessary for innovative disruption), but teams must learn to listen and disagree without resorting to put-downs, yelling or contempt.

Is there accountability for everyone? Or do things slip through the cracks?

Good leaders need to clearly communicate the goals and then get buy-in, consensus, and ownership from their teams. Accountability has both rewards for success and consequences for not achieving the agreed-upon goals. And most importantly, great leaders follow through to maintain a healthy environment.

Is there camaraderie and teamwork? Or tension and resentment? 

Just like leaders set the pace for work, they also set the tone for the relationships on the team. If they help to create a work environment that is safe, respectful, and open to new and different ideas, the chances of increasing engagement and productivity are much higher.

Innovative disruption will remain a viable strategy for creating new technologies and superior products because it leads to profitable solutions. But great leaders don’t carry that disruption into the day-to-day work environment because they understand how that undermines the team’s ability to reach goals.

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Connie Podesta by Connie Podesta - 3M ago

By Communication Keynote Speaker Connie Podesta

Raise your hand if you’re a “talker”. I know I’ve been guilty of it. I remember as a kid, a teacher saying to me that I wouldn’t amount to much because I talked too much! Fortunately for me, I grew up to be a keynote speaker, so I learned to leverage that particular skill!

As a former therapist and human relationship expert, I’ve also learned a whole lot since those school days about what connects us and what divides us as human beings. As leaders, spouses, partners, parents, friends – all of those roles require communication skills. In fact, in today’s world of cell phones, texts, social media posts, and emails – we actually need to be BETTER at it than we’ve ever been before because so much can get lost in the translation (or lack thereof).

Bottom line? There’s a time for talking and a time for listening. When we jump in too soon in a conversation before we’ve really heard what the other person’s real message is, we miss a LOT.

I like to use a conversation with my kid when she was younger as an example. There was a time when she was a teen that she came to me to tell me that a friend of hers had been to a party and had too much to drink. I had a choice then to jump in and start talking as many parents do, with the standard, “Let me tell you something, young lady, if I ever catch you…” response.

Ever been there? Had I taken that choice, guess what? I would have effectively shut down that conversation and sent a clear message to my kid that I had just stopped listening.

The better response? To say, “Hmmmm….” That’s it. And let her continue to wade into the conversation. Because I did, I was fortunate enough to move to the next level of what she really wanted to know and that was, “If I’m in trouble, is it safe to call you?”

Take that same context and think of it in your role as a leader.  If a team member came up to you with a concern, question, or problem and instead of letting the conversation play out, you jumped into “boss mode” and started lecturing, what vital piece of information could you miss? What message are you sending to that employee?

Want a stronger team? Better partnership? Closer relationship with your kids? Listen, really listen – way more than you talk. That old adage that we’re given two ears and one mouth in that proportion for a reason is spot on. People need to feel seen, heard, and safe in order to communicate as honestly and effectively as possible.

Watch this to learn more…

Quit Talking So Much | Communication | Connie Podesta Presents - YouTube

If you’ve got a team who could benefit from strong, timely communication skills with a serious psychology spin to help them listen more, connect on a stronger level, and develop better client, customer, and colleague relationships – give me a call. I’ve got just the topic for your next event.

You might also want to check out my series The Top 10 Things You Need to Quit to Be a Better Communicator on YouTube.  

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By Sales Keynote Speaker and Human Behavior Expert Connie Podesta

Bottom line? People want to buy from salespeople who project confidence, not desperation.

In the video below, I share two personal stories of my experience as a new speaker. The first, an occasion where I acted completely out of desperation and literally ended up spending more to get myself to the multi-day event than I made.

The other was when I ignored the completely blank you’ve-got-no-bookings calendar in front of me and answered an event manager’s question to whether I was available in July with two very strong little words, “What year?”

Both were game-changing lessons for me, and ones that I continue to share with speakers, audiences, leaders, and salespeople to this day.

Watch below:

Quit Coming From a Place of Desperation Rather Than Success | Sales Talk | Connie Podesta Presents - YouTube

Now, with more than 30 years in this business under my belt, teaching audiences, clients, as well as speakers to first KNOW their VALUE is often at the top of my to-do list.

For my sales audiences, I also always want to deliver the message that times have changed. A lot.

To succeed and realize the kind of success you CAN have in this industry? You’ve got to be willing to change right along with them.

That means:

  • Know your customer. Understand the personality type of person that you are selling to and adapt your communication, demeanor, and approach accordingly. (Learn more about Bottom-liners and Relators.)
  • Quit pressuring people. That comes from a place of desperation. When you’re totally in your head thinking, “I REALLY need this sale!” People sense it, feel it, and it makes them want to do the exact opposite of your goal. (Learn more about pressure-sales.)
  • QUIT talking more than you’re listening. Customers will tell you everything you need to know to help them make an informed decision and purchase from you – BUT you have to get out of the way. You have to stop assuming you know what they want and listen to what they tell you they want. Salespeople are notorious for talking non-stop, pitching and selling – that’s not what people respond to anymore. (Learn more about the perils of making assumptions in sales.)
  • CALL PEOPLE BACK. This one really should not even need to be said, but I’m amazed in this day of technology and apps and every conceivable means of effectively managing leads and customers how many salespeople lose sight of this step. The funniest thing? It’s the easiest thing in the world to do.

If you’ve got a sales team who could use some straight-talk sales skills training with an amazing side of psychology to help them understand why people do what they do, say what they say, and buy the way they buy – give me a call. I’ve got just the topic for your next event.

You might also want to check out my series The Top 10 Things You Need to Quit to Be a Better Salesperson on YouTube.  

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By Sales Keynote Speaker and Human Behavior Expert Connie Podesta

Word of mouth marketing is EVERYTHING. Why? Because it’s personal. It’s another human being putting their stamp of approval and trustworthiness on what you do – and then sharing why you’re the person to call with someone else!  That’s powerful, especially in today’s world.

It is true for almost every industry – doctors, lawyers, restaurants, salons, spas, real estate agents – you name it. It’s exceptionally important for salespeople. Many get into the mindset that they are in the business of whatever their product is—real estate, insurance, cars, financial planning, or a direct sales product. What they miss when they think that way is that all salespeople are first and foremost in the business of people.

Do your customers or clients enjoy doing business with you? Do they consider you honest, ethical, and trustworthy? Do you make the buyer feel important? Heard? Cared about? Serviced at a high level? Those are important things is you want more than a one-off sale. Those are the kind of things that help to create customers for life.

I often tease that some sales professionals might do well by taking a course in “acting like you care”. Sounds funny, but it’s true. If people don’t think you care – they’re not going to care much what you think. Or about what you’re selling.

HOW you connect and develop relationships is as important as the connection itself. That’s why I introduce psychology and human behavior to my sales audiences. When salespeople can quickly determine the dominant personality type of the client or customer they are working with, then they can be more present in those conversations and more importantly, relate to those people in a way that makes sense for THEM rather than the salesperson.

People usually fall into two dominant categories. I’ll call them Relators and Bottom-Liners. Psychology helps you figure out which of these personality types you’re dealing with quickly. Savvy salespeople expertly match their sales style with the personality needs of their clients and prospects. In other words, if you’re a Bottom-liner person and you start getting all statistical and facts-in-the-face of a Relator – they won’t feel heard or connected with. Or if you’re a Relator – don’t go walking up to a bottom liner looking for a hug or making small talk, they are all about the facts and figures. Either way, the point is TO relate (in the way that makes the most sense for your customers) first, then get down to business. When you do, you’ll develop stronger relationships with people, create a better trust and connection – and in return – attract the kind of word-of-mouth marketing that is a game-changer!

Watch the video below to see what could be holding you back in sales:

Quit Underestimating Word of Mouth Marketing | Sales Talk | Connie Podesta Presents - YouTube

You might also want to check out my series The Top 10 Things You Need to Quit to Be a Better Salesperson on YouTube.  

Now, if you’re a sales leader and you’re ready to give YOUR sales team the right tools, strategies, and mindsets to not only skyrocket production, but also build a strong, long-term referral book of business, call me. I’ve got just the topic for you!

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Taking Your Message Beyond Just the What and How

By Leadership and Sales Speaker Connie Podesta

After more than 25 years in the speaking industry this is clearer to me than ever:  audiences truly WANT to learn… IF what they are learning is relevant to them NOW and can be used immediately to improve their life.  Fortunately, my experience and psychology background has also given me a clear understanding of just what has to happen between a speaker and their audience to create that sense of relevancy and willingness to change. Attitudes. Perceptions. Beliefs. Behaviors. It’s a three-step process. Without ALL three steps a commitment to change is rare.

Step One. Teach WHAT needs to be done. Communicated. Resolved. Fixed. Reevaluated. Let go of. Improved. Mediated. Negotiated. Changed. Or achieved. This would be level one for speaker content and most are good at covering this first step. But it’s not enough. No way!

Step Two. Teach HOW to accomplish the WHAT. This takes another level of expertise and credentials for speakers. But it’s super important. Your audience can sit all day and agree that things need to happen. Or change. BUT… If they don’t know HOW to go about making it happen the presentation was useless as far as significant change goes.

Step Three: Teach WHY things need to happen differently. WHY change is imperative.  WHY customers will buy more. WHY are people resisting. WHY do people do what they do and say what they say?  This is the level of speaker your audience wants. And deserves. They need to know more than just WHAT to do and HOW to do it – they need to know the WHY.  Because it is the WHY that triggers their mindset to shift into action mode. It’s the WHY that makes it personal enough to them to see the benefit pop.  It’s the WHY that is ALWAYS the catalyst for real change.  Real commitment. Real ownership. Real accountability. Real transformation.

But speakers that can get to the WHY are harder to find. And cost more. WHY? Because it takes a whole different level of education. Experience. Intuition. Credentials. And moxie. To dig deep. To reach inside the mind of an audience and read what’s keeping them back from experiencing the true potential of what they are can accomplish with the right tools and motivation. And understanding of themselves and others.

That WHY? Is what I absolutely love to teach.  It lets me incorporate the psychology of human behavior into my message to show audience members that they truly can go further than they’ve ever imagined.  Here’s what I mean:  Often times you’ll have a speaker who will share things like six strategies for doubling your sales production.  Sounds good right?  Who doesn’t love a good strategy?  That kind of topic will often even cover the HOW. But you have to get to the WHY to increase sales. And profits. And market share. WHY do people buy?  WHY do they walk away from the sale?  (This is the piece my sales audiences love the most!).

One the things that I find most powerful about speaking to audiences, big and small, is when I can share the inside scoop on human nature. When I can help them explore WHY people do what they do and say what they say – and I’m not just talking about THEIR customers – I start with the audience members themselves.  THEY have to get it.  Know themselves better.  Know what makes THEM tick so they can then find and fuel the triggers that will help THEM motivate themselves to go after what it is they want in life.

When I can put it all together for them – the WHAT, the HOW, AND the WHY — that’s when I see the light bulb moments, and get the heart-felt emails, and messages like, “Wow – I never really understood WHY I need to do that. Now I get it!”   Does it get any better than that?  Not for me.

WHY would I be the perfect speaker for your audience?  Because I can do the same for your group too.  Give me an audience eager to make a difference – and I’ll give them the strategies, solutions, and WHYs that can help them do just that.  That’s priceless.

If you’re an organizational leader and you’re ready to give YOUR team the right tools, strategies, and mindsets to breakthrough find their WHY, call me. I’ve got just the topic for you! 

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