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Quality control inspections started out as a relatively primitive process, as a way of catching variance in newly developed production systems. The demand likely evolved as it does with many of Pro QC’s new clients. Someone got product from a supplier that didn’t meet their expectations. And, that meant increased costs, delays, impact on branding, etc. It’s a timeless tale. Using Statistical Quality Control (SQC) starting in the 30s, the QC inspection introduced a reliable way of evaluating a randomly selected production lot. Inspections were conducted at different stages throughout the production process, with the most common being the pre-shipment
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National Engineers Week was observed in February. It’s origins and purpose include: “Founded by NSPE in 1951, EWeek is dedicated to ensuring a diverse and well-educated future engineering workforce by increasing understanding of and interest in engineering and technology careers.” A point of differentiation for Pro QC is the engagement of engineers. Engineers are at the heart of the organization, including a founder whose roots are tied there. It was noted once during an interview that “engineer is not a word, but rather an identity.” And, Queen Elizabeth II herself was noted as saying “at its heart, engineering is about
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A recent blog post caught our attention. Is breaking up with suppliers easier than we think, even if it’s done “with tact, sensitivity and an appropriate level of empathy?” Our answer is no. It’s not easy at all. Is it necessary? Sometimes. According to the article, little value is placed on the supplier relationship and the assumption is that price rules all.  Is it all about price though… or, cost? With that logic, an alternate idea is suggested… Prior to breaking up with the supplier, evaluate how much you’re willing to invest in improving their performance vs. the associated switching costs.
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It’s not uncommon for us to receive calls and emails related to issues organizations are having with expediting orders, either from new or existing suppliers. By expediting, the assumption is that a delivery date or other expectation has been provided, but is not being met. Reasons for delays in production might include: New sub supplier Equipment issues Key staff turnover or other lack of resources Packaging issues Larger orders from other clients taking a priority Whatever the reason(s) might be, communication can quickly become an additional layer of complexity as the supplier continues to assure the buyer that all is
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Written by: Alexander Parker, Account Manager (Tampa, FL) Pro QC International works with businesses to develop and maintain their quality programs. Many of these clients have their primary suppliers based in China. Due to recent trade escalations between the world’s two largest economies, the United States and China, U.S. corporations are finding ways to adapt and avoid extra costs as the tensions continue to escalate. Some prominent U.S. companies have already directly indicated that the U.S.-implemented tariffs will force them to pass down higher costs to customers and revise their earnings forecast downward. However, there is an alternate solution to
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Within the body of knowledge of many quality and other industry certifications, such as ASQ’s Manager of Quality/Organizational Excellence, there is a focus on strategic planning and the successful creation and integration of a unified vision and values. Per ASQ: The vision statement is future focused and paints a vivid picture of where you would like the organization to be or what you would like it to accomplish in the long term. Values reflect core behaviors or guiding principles that guide the actions of employees as they execute plans to achieve the mission and vision. Benefits: A clear vision helps
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Written by: Stephen Moglia, Business Development Manager Sustainability, green fashion, circular economy: we hear and see those words almost everywhere now. They multiply with the growing interest of consumers and companies for the environmental impacts of the industry. In fact, the textile industry has become the second most polluting industry in the world, right after oil, as stated at the sixth edition of the Copenhagen Fashion Summit last May. Globalised, complex, including a wide range of techniques, the textile industry affects the planet on many different levels, including very sensitive areas such as water, air pollution, chemicals, electricity consumption or
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Written by: Yingchao Siu, Business Development Manager I recently had the privilege of joining the annual ASQ World Conference on Quality and Improvement held in Seattle, Washington. It is the world’s largest quality conference bringing together a wealth of quality professionals from all over the world to exchange ideas and interact with other leaders within a variety of industries. The theme this year was “The Innovation of You.” Sessions focused on topics ranging from Quality Fundamentals, Risk and Change, Building and Sustaining a Culture of Quality, to Future of Quality. I had the opportunity to experience great knowledge first hand
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Written by: Daniel Ben-Ezra, Pro QC Country Manager  Many companies are looking for alternatives to China these days with regards to their supply chain. Most often the driver is costs. We’re seeing an increasing number of clients contemplating a shift, or already being in the process of implementing one towards other Asian nations with regards to their manufacturing base. This post is the first of a series discussing alternative options to China, and starts with Thailand. Despite not being a low-cost production base, Thailand is seen as a viable option by many companies to set up a manufacturing unit or
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A question that comes up often when sourcing abroad is determining what the living wage is and how well suppliers stack up. Article 23 of the United Nations Universal Declaration of Human Rights states that “everyone who works has the right to just and favorable remuneration ensuring for himself and for his family an existence worthy of human dignity.” And, it’s even noted that Plato and Aristotle discussed the concept as they both argued for “an income that considers needs, particularly those that ensure the communal good.” How are Living Wages calculated? “A living wage is the minimum income necessary for a
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