Ctuit Software offers comprehensive restaurant management solutions to help restaurants reduce food and labor costs while streamlining operations. Here you will find restaurant tips and best practices for controlling costs, technology, service and other industry issues written by well-seasoned industry experts.
I have been in the culinary industry for over 30 years. I’ve seen lots of trends come and go. The only constants are these: quality food, great service, and an inviting atmosphere. If you’ve got those three things, you have the pillars to support a strong business. But as I look to the future of this industry, I would add a fourth pillar: technology.
A while back, we surveyed our client services team here at Ctuit on their past experiences in the restaurant industry. In addition to asking the team “what do you feel makes good customer service”, we asked them to tell us an important life lesson that they had learned from being the restaurant/ hospitality industry.
Opening and running a small business is hard. With all of the business decisions involved in getting your business up and running, many operators forget about taking the time to get your Human Resources (HR) properly in order. While you might think that HR is just for the big guys, there are some basic policies that you should have outlined before any issues arise.
Hiring and training employees is expensive – a fact made all the worse by the restaurant industry’s large turnover rate. Retaining employees can therefore prove instrumental in keeping costs low. One method of doing this is to improve on your scheduling practices.
More and more companies have come to rely on behavioral interview questions to determine if a candidate is a good fit. Of course, you will still need to ask traditional interview questions to learn about the person’s past work experience and skill set. Traditional questions include:
The last few months of 2017 have been plagued with natural disasters. Hurricane Harvey, Hurricane Irma, and the wildfires of Northern California have wreaked havoc on countless homes and businesses in their paths. According to the Federal Emergency Management Agency (FEMA), almost 75% of small businesses do not have a disaster plan in place, and 40% of these businesses never reopen their doors following such a disaster, due to the devastating financial loss.
One of the biggest factors in recruiting and retaining top talent is a company’s culture. This is especially true of our restaurant industry as well. In fact, a cultural misfit or lack of culture is often cited by restaurant workers as a reason for their leaving, even edging out complaints about pay or hours.
It’s fall, which means shorter days, cooler weather, and FOOTBALL. Proactively working to get customers in your door and then having your own game plan for success while they are there is key to winning during this busy season.
If you want to keep your own books to stay connected to where your money is going, that is completely understandable, but you should try not to lose site of the big picture. Below are a few signs that you may need to seek help with your accounting, and some suggestions of where you might turn.