Data-intensive BPO operations are at the center of attacks and need strong security measures to identify and prevent threats before they cause damage. An IBM Data Breach Report 2024 reveals that organizations suffer an average data breach cost of USD 5.36M in the absence of a robust security system in place. Growing breach instances and regulatory costs indicate an urgent need for effective BPO security to control data privacy and ensure workplace compliance. Table of Contents What are the 5 most critical use cases for call center screen monitoring Stay in sync with how BPO employees behave ..read more

Organizations operating with remote teams report that 35% of their workforce faces productivity challenges. The growing inefficiencies at work cost organizations $930,000 per year, indicating an urgent need to align teams to perform more efficiently. Table of Contents What are the most contributing factors to workplace distractions Growing non-productive app and web usage Employee overutilization leading to burnout Limited or no access to needed resources  How wAnywhere can help improve employee engagement at work Define clear expectations Evaluate and improve performance Encourage a ..read more

Proofpoint Threat Report 2024 indicates that 80% of industries experience negative consequences due to growing data breach incidents. Rising instances of workplace non-compliance and unauthorized data exposure mostly involve threats within organizations (70%), including intentional, unintentional, and accidental internals. The alarming insider threat landscape hints at the high demand for data-critical businesses to implement a robust incident response plan and strengthen their security posture.   Table of Contents What are the top causes of data breach instances   Risky app a ..read more

Multiple Voice Detection (MVD) provides an effective security solution to the concerned organizations for their remote teams working in home offices and data-sensitive roles by identifying suspicious activities through multiple voices around them while keeping employee privacy intact by avoiding screenshots. Table of Contents Key Highlights  What is Multiple Voice Detection How Multiple Voice Detection Works  How Multiple Voice Detection helps businesses strengthen compliance Control compliance and unauthorized data exposure Respond in real-time against suspicious activities Risk p ..read more

Work is evolving, and so are the workplaces, equally growing are the concerns about disruptions in remote environments that are causing workforce non-productivity and operational inefficiency. Advanced analytics capabilities of the technologies today are helping the concerned organizations find viable productivity solutions and maintain operational efficiency in remote work environments. Table of Contents Rising future of work How technology can help organizations increase productivity in remote work  Improve Employee Engagement Mitigate Employee Burnout Enhance Employee Utilization Imp ..read more

In 2024, around 90% of organizations expressed concerns about growing internal data threats – among them 53% of organizations find it tricky to identify and curb data risks while 37% of organizations find internal data breaches more difficult to predict and prevent than external data attacks. The surge in unauthorized data exposure has almost doubled since 2019, indicating an urgent need to control malicious insiders and information security. Table of Contents Change in occurrence of insider attacks in the last 12 months Most frequent Stayed the same Less frequent What are the most concern ..read more

Growing data breach occurrences are the biggest concern for industries where maintaining high regulation is critical. With the challenges ahead involving managing remote and hybrid teams in evolving workplaces, aligning them with compliance rules, and securing business operations – concerned organizations with data-intensive operations are looking for the right solutions to gain threat intelligence and avoid non-compliance or loss of client trust. Table of Contents Causes and impact of data threats Lower number of organizations with an effective security system Curious case of threat actors ..read more

Data is the lifeblood of organizations, enabling their operations and decision-making. In evolving workplaces where teams are distributed and working digitally, growing threats are posing risks to data confidentiality. Organizations need to adopt robust security practices to negate the impact on data privacy and ensure operational security.  Table of Contents What causes data loss  What is the difference between data loss and data breach Forms of data loss Device-caused data loss   Network-caused data loss What are the factors that can lead to data loss Negligent or intentional ..read more

Managing compliance for your data-critical BPO operations is tricky, and evolving workplaces – where teams are distributed across locations, including office, remote, and hybrid – are adding to the challenge. Find out how AI-powered advanced security and compliance solutions from the wAnywhere employee monitoring system can help you ensure Clean Desk Policy and data privacy at work for safe and efficient BPO processes. Table of Contents How compliance monitoring can help align your BPO operations Define controls to measure employee actions Respond in real time to ensure workplace regulations ..read more

Data-intensive operations in the finance industry are highly susceptible to threats.The instances of non-compliance are on the unprecedented rise with growing remote work and evolving workplaces. To avoid incrementing regulatory breaches and unrecoverable data loss, which could also invite hefty penalties – finance businesses are facing the high time to adopt effective security measures that can help counter risks, regulate processes, and control non-compliance incurred costs. Let’s further discuss. Table of Contents What are insider threats Why is need for insider threat control What role wA ..read more