With rapid technological advancements and increasing competitive pressures, automation emerges as a vital strategy for organizations striving for efficiency and growth. In this blog post, we’re diving into the reasons that drive businesses towards automation, focusing on decision automation facilitated by low-code platforms.  The Imperative of Automation  Automation is a fundamental pillar for businesses aiming to boost efficiency and maintain competitiveness in the ever-evolving market. The adoption of automation technologies, particularly decision automation, signifies a transforma ..read more

Decision automation has revolutionized the way businesses operate, allowing for increased efficiency, accuracy, and scalability. But automation isn’t limited to internal processes; it can also play a significant role in building customer loyalty. Beyond decision automation, the complementary capabilities of process automation and machine learning can foster strong customer relationships and enhance loyalty in multiple ways. When these powerful capabilities come together in a single platform, it’s called AI decisioning. Keep reading to learn about the ways AI decisioning can lead to more engage ..read more

InRule came in full force to the InsureTech Connect Vegas 2023 conference, a worldwide gathering of the insurance industry’s best and brightest. The conference took place October 31 to November 2, and gave the InRule team the chance to find out what’s on the mind of attendees. Some key takeaways: Strong interest in generative AI and “co-pilot model” A notable shift towards large language models (LLMs), led by generative AI, was evident among conference participants, compared to last year’s focus on AI and blockchain technology. The introduction of the “Co-pilot model” aligns with the concept o ..read more

Picture a world where innovation isn’t hindered by your coding skills, but rather your imagination. It may sound distant and futuristic, the reality is not far off. Low-code and no-code software platforms offer revolutionizing agility and speed to enterprises all around the globe. But what are these technologies actually? Let’s start by briefly defining the terms: No-code No-code software development tools eliminate the need for programming skills. By mitigating programming skills, the business can tackle the development process without any coding experience. Programming is often replaced by v ..read more

Applications for decision automation are as varied as the enterprises that use these powerful platforms. Mortgage applications, insurance claims, frequent-flyer promotions are all now largely determined by the power of automated decisions. Forrester Consulting recently reported the composite user ROI of InRule Decisioning at 421%. As varied as its use cases, private and public concerns looking to harvest the fruits of decisioning have similar questions surrounding the ultimate question of when to move automation initiatives forward in earnest. Consult the following FAQ for answers we’ve culled ..read more

As more and more organizations enjoy the many advantages of AI-powered decisioning, the question of when to join them becomes increasingly pressing. A recent study by Forrester Consulting valued customer return on InRule Decisioning at 421 percent. Certainly, automating human-directed decisions and actions is not to be undertaken lightly. While the use of AI will continue to grow, the questions of need and timing remain. When is the right time to automate? The following questions may reveal the answer: Do decisions often require human intervention? Automating decisions speeds processing and en ..read more

New InRule customers often rely on Excel spreadsheets to manage their decision logic and processes. While this approach works up to a certain point, to truly transform digitally, user organizations must escape Excel and adopt a holistic approach to automation. Below is a summary of some of the common pain points we hear from customers who are migrating from Excel spreadsheets to decision and process automation technologies. Consult the following application limitations when evaluating whether it’s time to try a more streamlined and integrated approach: Excel is not great for complex logic – Wh ..read more

More and more specialty and P&C insurers are discovering the many benefits of enhanced AI decisioning. Among all service industries, insurance is one of the earliest. Wikipedia dates the first risk management measures to sea-going Babylonia, Chinese and Indian merchants in the 2nd and 3rd centuries who would distribute trading cargo among several boats as a hedge against treacherous waters and the threat of losing everything with the capsizing of a single cargo craft. Today, instead of high seas, businesses must contend with threats on sea, land, air, space, underground and undersea, not t ..read more

InRule was on hand for the 2023 ISM + PHSA Education Conference & Expo. Held from September 10 through 13 in Kissimmee, FL, the gathering, hosted by Information Technology Solutions Management for Human Services and Public Human Service Attorneys, brought together the brightest minds from public human services agencies, private industry, academia, and community-based organizations. InRule Technology enjoyed several days at the nationwide gathering and walked away more informed on the market. Below are our three key takeaways from the event: U.S. states turn to digital transformation in the ..read more

Cost Savings and Business Benefits Enabled by InRule InRule engaged with Forrester Consulting in a commissioned study to discover the true value of our no-code, integrated AI decisioning platform. The new report, The Total Economic Impact of InRule, reflects data collected from directly interviewing six customers across the insurance, financial services, healthcare and manufacturing sectors. The composite Forrester aggregated their collective results into “The composite organization.” Their description of this representative InRule customer reads as follows: “The global organization has $10 bi ..read more