It was a normal busy day at the desk of Arista by Ambition in Guwahati for Ankita, Divya, and Sujay but for me, it was one of the best service experiences. Little did I know that I’ll remember this experience and will quote it in many Motivational Lectures as one of the best examples of empathy. What would you need after a long day with tiring assignments? A sense of concern and care and if it is followed by a nice ambiance and wonderful food – wow! you are not asking more!! I got it all at one place. That is the experience one promises to receive at Arista by Ambition in Guwahati. In spite of ..read more

Dreams are not something you see when you sleep but dreams are something that doesn’t make you sleep. All is well that ends well. Miss Aishwarya Borde, was a typical city fun-loving girl, living her life One Day at a time. She had a passion for her dance and she loved every moment of it. Little did she know that one simple piece of advice from her teacher that she should start her own dance academy now popularly Dancing Era will bring such a major shift in her life. She has taken the right decision but the bigger challenge was to make it right. Things were simple but not easy. She says w ..read more

Executive Coaching for Young Professionals Welcome to India’s Most Exhaustive and Trusted Coaching Program for the Young Professionals. Leadership is a mindset. It is the approach that we learn to take to make ourselves more accountable and responsible not only for ourselves but also for others. Unfortunately, most professionals leave leadership training for too late and end up making big compromises that severely impact their career path. Futurist – is India’s only Executive Coaching Program that is designed to the learning needs of young minds where they can learn lead and significantly cont ..read more

November 2023 is the festive season but that didn’t stop Mr. Shatrughan Shah in Reliance footwear from giving all the time in the world to serve all his customers. The confident and committed salesperson is all a customer needs to make an informed purchase. It was a busy day and I was in rush with my family to attend a social gathering. I approached Mr. Shatrughan Shah in few sentences he perfectly understood my needs and within no time he appeared with big stack of boxes – very apt, right quality and choices. For me it was piece of cake, just I made my decision – correctly and quickly. The on ..read more

Mayur Mobile Repairing Accessories and Sales Stores in Wakad: A Hub of Customer Trust and Satisfaction In the bustling city of Pune, the suburb of Wakad has emerged as a hub for mobile repairing accessories and sales stores. Among these, one store shines as a beacon of customer trust, satisfaction, and value for money. What sets this store apart is its unwavering commitment to customer satisfaction. Mayur Mobile Located in the prime area of Kaspate Wasti, this store has become a go-to destination for residents seeking reliable mobile solutions. The team of skilled technicians goes above and b ..read more

Have you ever considered how valuable it is to learn from even the smallest of our failures? What does the journey look like after one fails to achieve success? Mr. Rahul Sinha’s story is inspiring, as it encourages us to work hard every day and approach every problem with a positive attitude. Mr. Sinha comes from a lower-middle-class family, with his father earning just Rs 5000 per month. Despite this, his parents never compromised on his education and always encouraged him to study well, even if it meant sacrificing various luxuries. “My mom and dad are my real heroes. They have given up a ..read more

Having a busy day serving Customers is nothing new to Mr. Dishant Kalia at HDFC Bank in Burhanpur. Giving more than 100% is the norm he delivers and trains his staff at the bank to do so. He did exactly the same on this day – how to service customers to the best of his abilities. This time maybe with a touch of empathy – really understanding the key expectations of the customer. Mr. Dishant Kalia, meticulously used his banking knowledge to fulfill the requirements on time. What a story of CUSTOMER DELIGHT. delivering it on time. Mr. Dishant Kalia, with his warm and customer-centric attitude ..read more

Success in business is simple but not easy. You just need to identify the genuine needs of your customers and put all your energy into fulfilling them – correctly and quickly. This is exactly what Ms.Nancy Kharbanda did during our flight from Kathmandu to New Delhi on 27th Aug 2023. I was traveling with my wife and son, tired of long flights, and were also fasting – and on a special diet. In spite of her hectic schedule of serving other customers, she understood our needs and made adjustments so that we could have our breakfast with whatever was available. She was empathetic, considerate, and ..read more

My search for Fresh and Delicious Pizza in Pimple Saudagar finally ended! It was a normal and busy day for Rohit Ware and Manisha Ware, the owner of Pizza House but it turned out to be the nice and authentic pizza in Pimple Saudagar. When customer delight becomes your passion then quality and loyalty come naturally.  Our experience at Pizza House, Pimple Saudagar Pune was just outstanding. It was great to have prompt service, where your order is taken with all minute details, baked in the best hygienic condition, of course served with a smile on your face. Rohit and Manish along with the ..read more

Three words that can describe the quality of service by Sadhana Pal at Indigo – Care, Compassion & Understanding. It was an absolute honor for me to receive exceptionally good service where customer-centric culture is at its core. When work becomes fun then the service level automatically reaches excellence. Congratulations to Sadhana Pal and her team for delivering high-quality Customer Service.  You never know what a small gesture of understanding means until it becomes a starting point of world-class philosophy to drive your business – purely to keep customers’ interest in the cen ..read more