We look forward together with P4M to bring our e-commerce expertise to a new level and offer you new personalized solutions. P4M is part of the PVS Group since January 2024. But how can brands benefit from this partnership? Thanks to the partnership with P4M, online retailers can benefit from a variety of advantages. We combine our in-depth expertise in e-commerce with P4M’s extensive marketplace offering. P4M GmbH has built up a service portfolio around the marketplace business. From comprehensive marketplace integration to professional consulting and reliable managed services ..read more

From individual shopping experiences to voice-controlled shopping pleasure – find out which trends will shape online business in the coming year. Top 6 E-Commerce Trends 2024: 1. Personalization will become even more important Irresistible loyalty rewards and first-class customer service – customers will expect highly personalized recommendations in 2024. AI-based analyses form the basis of recommendations and enable record-breaking conversions and high loyalty. The recommendations are based on data such as Previously ordered products, time since the last order, average order value or search ..read more

But it starts much earlier. According to Deloitte, 85% consider good service to be crucial. However, customer service is not just the last phone call or the last email. If something goes wrong with an order, the customer adds it all up under “poor service”. One thing is certain: The majority of the value chain where mistakes can happen has nothing to do with actual customer relationship service. Nevertheless, when non-functioning voucher codes, late deliveries, demolished parcels and incorrect order picking “poor service”. Avoid frustration along the entire purchasing process To achieve thi ..read more

By integrating Herold Fulfillment into the PVS Group, we are now expanding our service portfolio to include full media services. This expansion enables us to combine our newly acquired publishing expertise with the speed of e-commerce. Experience our combined power! We understand that every book publisher is unique. That’s why we offer personalized logistics solutions that adapt to your specific requirements. Whether it’s limited editions, pre-orders or special editions, we make sure your books reach your readers safely and on time. Benefit from 360° subscription management: We not only take ..read more

Additional storage space soon only for highest bidders Amazon is the No. 1 sales channel for numerous brands. Fulfillment by Amazon (FBA) is the perfect solution, especially for fast-growing companies that do not have the time to set up their own shipping, customer service and returns structures. This is how sellers achieve high sales figures with a minimum of operational effort. However, due to the FBA price adjustments just announced, rethinking the convenient FBA fulfilment strategy makes sense. This is because a new capacity limit will be introduced from the 1st of March. Furthermore, addi ..read more

E-commerce experts know: after clicking on “Buy”, a series of complex invoicing and accounting processes starts. If there are problems with payment processes and accounts receivable, dissatisfied customers and liquidity problems are the result. Only with smooth processes do end customers benefit from fast order processing and sellers from quick incoming payments. Accounts receivable accounting on your own or as part of the fulfilment solution? Anyone who wants to set up nationally and internationally functioning financial processes has to make a decision: Should the necessary knowledge and IT ..read more

Since October 2022, D2C Logistics GmbH & Co. KG. based in Hamburg has been part of the PVS Group. Managing Director Jan-Felix Topp and his team are fully dedicated to the direct-to-consumer business and support well-known brands in establishing and expanding their direct commerce. For international brands that want to launch in Europe, they take over distribution logistics and ensure a smooth process at the finishing line. Whether it’s a tiny washer, a 3-meter-long model component, or deck chairs – the Hamburg Fulfilment Centre stores, professionally packs, and ships a variety of goods. I ..read more

PVS Europe website with a new look A few days ago, the new PVS website went online with a new, fresh design. In addition to faster loading times, our focus was primarily on improved user experience. Curious? Then it’s best to visit www.pvs-europe.com directly. Here you can see what is behind our principle We deliver E-Commerce and which services we use to make your E-Business even more successful. Your industry meets our expertise! With over 30 years of experience, we have expertise in a wide range of industries and can therefore provide you with targeted support with insider know-how as well ..read more

In order to provide you with even more comprehensive support as an E-Commerce service provider, the PVS Group is constantly expanding its range of services. Recently, the newly founded PVS eSolutions, as a corporate start-up of PVS Europe and dsb ebusiness, adds its own SaaS-based IT ecosystem eFly to our service portfolio. eFly flexibly maps your individual E-Commerce processes into a complete solution and also integrates inventory systems. With the topics of E-Shop development, marketplace connections, accounts receivable accounting, or customer care services, for some time now PVS has had ..read more

Two sites combine their power Through the acquisition of Erdt Concepts, PVS Group continues to expand its fulfillment power. “The company, which specialises in B2C business and is based in Hemsbach, integrates perfectly into PVS’s range of services with its diverse service portfolio. In the newly founded PVS Concepts, we are combining the logistics expertise of our new location on the Bergstrasse with the strengths of our branch in Waghäusel,” reports Jürgen Blannarsch, Managing Director at PVS PVS Fulfillment-Service. Food, Fashion, Lifestyle and Medical Products At the new site in Hemsbach ..read more