We’re making it easier for merchants to navigate and manage their stores with our latest dashboard cleanup ..read more

In today’s fast-paced digital world, staying connected with your customers is more important than ever. With the new Messenger Opt-In feature, ChatGenie now allows you to engage with your customers even beyond Facebook’s 24-hour messaging rule. This feature is a game-changer for businesses looking to maintain ongoing communication, build relationships, and drive sales long after the initial interaction ..read more

In the fast-paced world of e-commerce, having a secure, reliable, and efficient payment system is crucial for business success. At ChatGenie, we understand the importance of seamless transactions for our users. That’s why we’re thrilled to announce our latest integration with Xendit, a leading payments platform in Southeast Asia. Now, ChatGenie users can enjoy the benefits of secure, hassle-free online payments directly through our platform ..read more

A significant portion of social media users have experienced at least one frustrating chatbot interaction online. One major reason for this frustration is that most chatbot responses are rigidly designed using predefined conversation flows. Users must follow a specific sequence to obtain the information they need, which can feel like navigating a maze. This often results in users going in circles, hitting dead ends, and ultimately giving up and reverting to calling a hotline or emailing customer support ..read more

Maximizing your profitability while offering attractive deals to your customers can be challenging for businesses. With this in mind, ChatGenie introduces a new feature that allows businesses to configure non-stackable vouchers, ensuring promotions do not overlap and impact profitability negatively ..read more

Are you ready to elevate your Facebook advertising game? Seamlessly integrate and optimize your FB ads for your ChatGenie Messenger Store to drive more sales and engagement. Here’s how ..read more

LLMs powered by transformer models have taken the world by storm, with products like ChatGPT reaching over a million users within the first month of release and surpassing 180 million users by May 2024. While these technologies are incredibly useful, ensuring their safety and accuracy is paramount ..read more

Despite the clear advantages in conversion rates, selling directly on social media and messaging apps remains an undervalued sales channel. Insights gathered from hundreds of customer conversations and the performance data of thousands of merchants on our platform reveal that social media and messaging apps significantly outperform other sales channels regarding conversion rates ..read more

In today's fast-paced business world, staying ahead of trends and driving growth are key priorities for businesses aiming to improve outcomes and boost salesUnlock the potential for superior business results and increased sales with our cutting-edge Comment Auto Reply Feature.With this feature, effortlessly set up automation that delivers product links directly to customers who interact with your Facebook page posts ..read more

We are excited to launch the ChatGenie SellerCenter, a new online resource center for ChatGenie clients to stay up-to-date on the latest news and announcements from ChatGenie, as well as take online courses designed to help them know more about ChatGenie and take advantage of the latest features and tips from partners ..read more