This week we’re proud to launch the new Student Voices web pages. This marks the end of the Student Blog WordPress website that was launched back in 2012. Content from the blog has been migrated into a new section within the University website. Why have we done this? Last summer, we ran user feedback sessions […] The post Putting student voices at the heart of the University website first appeared on Web Services Blog ..read more

Word document forms are unable to meet our legal accessibility requirements. The post Why we don’t use Word document forms first appeared on Web Services Blog ..read more

One of our current projects is to create a smoother and more streamlined user journey for prospective students who are researching, deciding on, and applying for, PhD opportunities.  Ultimately, this should contribute to an increase in high quality PhD applications to the University, and encourage students to choose us rather than our competitors.  However, it’s […] The post User testing the PhD webpages first appeared on Web Services Blog ..read more

Over the last month, Jonathan from the Web Services team has carried out an audit of guide pages on the University website. It’s been an incredibly useful exercise, not least because it’s made me reflect on why we created guides in the first place.  Guides were one of the first content types that were developed […] The post Auditing and improving guide content first appeared on Web Services Blog ..read more

Who am I?  You have probably been in touch with me via Help4U or Topdesk for web support. My background has been in customer service in one way or another. As a travel agent (back in the days before the World Wide Web) I had the opportunity to travel around the world. I lived on […] The post Meet the team – Caroline (Web Support)  first appeared on Web Services Blog ..read more

Staff profiles are one of the most hotly debated pieces of functionality that we have tackled on the new University website. We know that with almost 3,800 members of staff, we will have almost as many opinions about what they should and shouldn’t include and how they should look. It was important to hear as […] The post What’s so great about the new people pages? first appeared on Web Services Blog ..read more

I talked in a previous post about where we’ve got to with the new site implementation. What I would like to focus on for this post is on some of the specifics around what will be coming in July as we start the phased rollout. Course Pages When it comes to essential content, course pages […] The post Upcoming roadmap first appeared on Web Services Blog ..read more

In keeping with recent trends here on the Blog, welcome to our post about IWMW 2018! It’s definitely conference season and we’ve been out about, getting the Dundee name out there. While there have been previous posts on conferences with themes of UX and Content, the Institutional Web Management Workshop (IWMW) conference is more about […] The post IWMW 2018 – University of York first appeared on Web Services Blog ..read more

I’ve been managing the Development Team within Web for just over six months now. Prior to that I was the teams’ Senior Developer for almost six years having come to work in Dundee from the applications division at The University of Edinburgh in 2017 (and local government prior to that). I have a a lot […] The post Meet the team – Jonathan Mayo (Web Development Manager) first appeared on Web Services Blog ..read more

Our seventh Design Sprint took place on 8th May 2018. The problem we came together to solve was: “As a potential student I would like to compare two or more courses”. Day 1, Morning : reviewing the problem together The first part of the Design Sprint saw Steve and Rob presenting some background information about […] The post Design Sprint #7 review (Course comparison) first appeared on Web Services Blog ..read more