Customer communication is far more than just exchanging information. It is at its core about building strong relationships based on trust.  It requires anticipating, understanding, and responding to each client’s unique needs, using a variety of channels to ensure clarity, and educating them on the benefits of their investment.  Customer Communication plays an even more … Fostering Relationships: The Power of Effective Customer Communication Read More ..read more

RWE is a leading European energy group operating in the areas of renewable energy, electricity, and gas grid infrastructure. They are focused on offering innovative and sustainable products and services to their current and future customers to help them use various forms of energy more efficiently and to raise their quality of life quality. RWE’s … How RWE Saves Over $1.4 Million Annually Using Scoop Read More ..read more

Founded in 2001, SkyFire Energy has become a significant force in the renewable energy sector, offering both installation services and operations and maintenance (O&M) for solar energy solutions and electric vehicle (EV) charging systems. With a dedicated team of 130 professionals operating across three Canadian provinces, SkyFire has effectively managed a large scope of projects … How SkyFire Energy Reinforced a Culture of Trust Through a Central Operations Hub Read More ..read more

Job Closeouts, or JCOs, represent a crucial yet often overlooked phase, marking the culmination of any solar and renewable installation project. This final step bridges the gap between project completion and operational success.  In this blog, we’ll delve into: The essence of job closeouts Their indispensable role in the lifecycle of renewable energy projects The … Eliminating Insidious Costs: How to Execute Solar Job Closeouts (JCOs) Read More ..read more

Site surveys are the first step of any successful solar installation. Well, technically, the first step would be your sales team closing the deal, but let’s not get bogged down in details for now.  While site surveys are fairly straightforward, many installers struggle with standardizing this process, leading to project delays and repeat truck rolls, … Your Guide to Streamlining Solar Site Surveys Read More ..read more

Pacific Power Solutions, one of the industry’s most in-demand solar, EV charger, and energy storage (BESS) Operations and Maintenance (O&M) providers, started its journey in 2018. With projects evolving into nationwide initiatives, the California-based company quickly outgrew manual processes, transitioning from Excel sheets to Scoop’s software solution in 2019 to meet escalating demand while maintaining … Case Study: How Pacific Power Solutions Became a Leading Renewable Energy O&M Provider Read More ..read more

ARP Solar, a seasoned player with 15 years in the industry, is a leading force in residential and commercial installations across Ohio, West Virginia, and Kentucky. With a team of 20 solar experts, they are gearing up for the wave of opportunities in the solar industry. ARP Solar is strategically preparing for scalability, ensuring readiness … Case Study: How ARP Solar Future-Proofed Their Business With Scoop Read More ..read more

Sunlight Solar is a Florida-based family-owned business providing solar and battery storage solutions for both residential and commercial customers. They nurture a workforce of over 100 employees, spanning both office and field roles, and empower a sales force of 150 representatives. Over the last four years, Sunlight Solar has witnessed tremendous growth, from 20 monthly … Case Study: How Sunlight Solar Scaled Operations by 500% With Scoop Read More ..read more

Solar project management is essential for growth because it provides field and office teams with a platform to digitize, organize, automate, and improve operations. By reducing or altogether eliminating repetitive tasks, your team is freed up to focus on what’s important - providing first-class renewable energy services to your customers. Scoop is a connected operations hub built for solar and energy specialists to streamline installation and service operations. Learn more about how residential and commercial companies use Scoop for solar, battery storage, EV charger, roofing, and other renewa ..read more

The residential solar market is growing, and fast. For solar installers and service providers that have done the work to prepare, this can be an exciting time – offering an opportunity to take on more customers, hire more employees, and create additional lines of business. When you think of this new wave of growth, do … Boost Productivity with Residential Solar Project Management Software Read More ..read more